"What metrics do you currently have in place that you can use to make an objective, honest determination as to a person's performance? It's critical that you have metrics in place because if you don't, you end up managing based on your gut, your feelings, your chemistry or your rapport."
Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.
In this lesson from a 2014 workshop, RJon guides members of How To MANAGE a Small Law Firm through a structured approach to managing people using objective metrics rather than subjective feelings. He explains why managing based on personal chemistry or rapport can lead to poor business decisions. RJon shows how using the SWOT analysis framework (Strengths, Weaknesses, Opportunities, Threats) is a non-biased way law firm owners can evaluate team members more effectively.
Key Takeaways:
1. Without objective metrics, you risk promoting people you like over people who deliver better business results
2. Consider the hidden cost of management time when evaluating employee performance
3. Convert task completion into percentages rather than raw numbers to better track actual performance
4. Quarterly employee performance reviews generate better results than annual reviews
5. Treat the analysis as objectively as you can by focusing on evaluating performance, not the person
Through practical examples and interactive exercises, RJon demonstrates how to create fair, objective performance evaluations that help both the business and its people to thrive.
Let's go to the vault!
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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp
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