Dive into the transformative world of IU Health's automation journey on this enlightening Robotics Process Automation podcast episode. Join Brad Hairston from SS&C Blue Prism, along with Bryan Daniels, the visionary VP of Revenue Cycle Solutions at IU Health, and Matt Gustitus, the automation strategist and CEO of Digital Workforce Solution, as they unveil the pivotal steps and strategies that catapulted IU Health to the forefront of operational excellence.
Discover how IU Health's strategic implementation of robotic process automation (RPA) revolutionized its revenue cycle, from simplifying insurance remittances to enhancing the patient pre-registration process. Learn about the direct impact of automation on patient care and operational efficiency, and gain insights into the critical role of expert collaboration in identifying and scaling high-impact opportunities.
Bryan and Matt confront the skeptics, sharing the candid challenges they faced within IT and business operations—from the initial reluctance toward RPA to the complexities of standardizing processes and translating efficiency into tangible financial outcomes.
Be inspired by the leadership decisions that shaped their success, including establishing a governance committee dedicated to ensuring the alignment of automation with organizational objectives. This episode is a must-listen for healthcare professionals, IT enthusiasts, and leaders seeking to drive change and harness the power of automation in their fields.
Tune in to learn how a blend of strategic vision, innovative technology, and unwavering leadership can navigate and accelerate the path to digital transformation.
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I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!