Rocket IT Business Podcast | Eric Henderson | A Business Continuity Checklist | Ep 12

As you read this, organizations around the world have already begun to adapt to a new normal of conducting business. But through this sudden and disruptive change, how can leaders ensure their organization are making wise technology decisions?

In this episode of the Rocket IT Podcast, the Gwinnett Chamber of Commerce hosts Eric Henderson, Rocket IT’s VP of Technology, to help audience members ensure that technology remains a healthy part their operations.

From this insight, Eric provides audiences with a better understanding of where their next steps should lie, giving them confidence in their business’ productivity and security through this rapid transition to remote working. After a review of what should have been considered in the short-term, Eric highlights areas of concern that should be addressed for long-term success in a remote working environment.

In This Episode, You’ll Hear More About…

• How to classify a business’ model for telecommuting
• The best physical devices for the job
• How to establish reliable networks
• What to do about incoming calls
• How to keep collaboration and communication strong
• The importance of engagement
• How to boost cybersecurity
• The steps to address long-term impacts of working from home

Contact Information

Rocket IT | [e-mail] | 770-441-2520

Gwinnett Chamber of Commerce | [e-mail] | 770-232-3000

Resources Mentioned

gwinnettchamber.org

Stay-at-Home Ordinance

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Show Transcript

Nick (00:16):
Good morning everybody. This is Nick Masino. I’m the president CEO of the Gwinnett Chamber, we’re very excited for you to join us. We are hosting this call with our, our actual it vendor, which is Rocket IT. And before I introduce our speaker, I want to just real quickly let you know a couple of things. First of all, we’re here and we’re still operating the majority of our staff probably like you are operating remotely. We do have a crew between six and 10 people here at the chamber. Obviously we have been for weeks following all the CDC and who guidelines and I know that you all are as well and we want to thank a Rocket IT for their ongoing support. So without further ado, it is my great pleasure to introduce not only a trusted vendor, but also a friend of ours, Eric Henderson, VP of Technology at Rocket IT, who’s been supporting us for probably over a decade. And so Eric, thank you for presenting this today.

Eric (01:16):
Thank you for having me. Thank you. Hello everyone. I’m not coming to you live from the Gwinnett chamber. I’m coming to you live from my guest bedroom in lovely Buford, Georgia rock and I T’s been working from home for about two weeks now and we have been working very diligently long before that two week time period on the topic of business continuity. And so when we originally put this content together, our original focus was, okay, what is the technology people need to get up and running very quickly? Because there are many businesses