As you read this, organizations around the world have already begun to adapt to a new normal of conducting business. But through this sudden and disruptive change, how can leaders ensure their organization are making wise technology decisions?
In this episode of the Rocket IT Podcast, the Gwinnett Chamber of Commerce hosts Eric Henderson, Rocket IT’s VP of Technology, to help audience members ensure that technology remains a healthy part their operations.
From this insight, Eric provides audiences with a better understanding of where their next steps should lie, giving them confidence in their business’ productivity and security through this rapid transition to remote working. After a review of what should have been considered in the short-term, Eric highlights areas of concern that should be addressed for long-term success in a remote working environment.
In This Episode, You’ll Hear More About…
- How to classify a business’ model for telecommuting
- The best physical devices for the job
- How to establish reliable networks
- What to do about incoming calls
- How to keep collaboration and communication strong
- The importance of engagement
- How to boost cybersecurity
- The steps to address long-term impacts of working from home
Contact Information
Rocket IT | marketing@rocketit.com | 770-441-2520
Gwinnett Chamber of Commerce | info@gwinnettchamber.org | 770-232-3000
Resources Mentioned
Like What Your Heard? Give Us Some Feedback!
Show Transcript
Nick (00:16):
Good morning everybody. This is Nick Masino. I’m the president CEO of the Gwinnett Chamber, we’re very excited for you to join us. We are hosting this call with our, our actual it vendor, which is Rocket IT. And before I introduce our speaker, I want to just real quickly let you know a couple of things. First of all, we’re here and we’re still operating the majority of our staff probably like you are operating remotely. We do have a crew between six and 10 people here at the chamber. Obviously we have been for weeks following all the CDC and who guidelines and I know that you all are as well and we want to thank a Rocket IT for their ongoing support. So without further ado, it is my great pleasure to introduce not only a trusted vendor, but also a friend of ours, Eric Henderson, VP of Technology at Rocket IT, who’s been supporting us for probably over a decade. And so Eric, thank you for presenting this today.
Eric (01:16):
Thank you for having me. Thank you. Hello everyone. I’m not coming to you live from the Gwinnett chamber. I’m coming to you live from my guest bedroom in lovely Buford, Georgia rock and I T’s been working from home for about two weeks now and we have been working very diligently long before that two week time period on the topic of business continuity. And so when we originally put this content together, our original focus was, okay, what is the technology people need to get up and running very quickly? Because there are many businesses
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Burden
The Burden is a documentary series that takes listeners into the hidden places where justice is done (and undone). It dives deep into the lives of heroes and villains. And it focuses a spotlight on those who triumph even when the odds are against them. Season 5 - The Burden: Death & Deceit in Alliance On April Fools Day 1999, 26-year-old Yvonne Layne was found murdered in her Alliance, Ohio home. David Thorne, her ex-boyfriend and father of one of her children, was instantly a suspect. Another young man admitted to the murder, and David breathed a sigh of relief, until the confessed murderer fingered David; “He paid me to do it.” David was sentenced to life without parole. Two decades later, Pulitzer winner and podcast host, Maggie Freleng (Bone Valley Season 3: Graves County, Wrongful Conviction, Suave) launched a “live” investigation into David's conviction alongside Jason Baldwin (himself wrongfully convicted as a member of the West Memphis Three). Maggie had come to believe that the entire investigation of David was botched by the tiny local police department, or worse, covered up the real killer. Was Maggie correct? Was David’s claim of innocence credible? In Death and Deceit in Alliance, Maggie recounts the case that launched her career, and ultimately, “broke” her.” The results will shock the listener and reduce Maggie to tears and self-doubt. This is not your typical wrongful conviction story. In fact, it turns the genre on its head. It asks the question: What if our champions are foolish? Season 4 - The Burden: Get the Money and Run “Trying to murder my father, this was the thing that put me on the path.” That’s Joe Loya and that path was bank robbery. Bank, bank, bank, bank, bank. In season 4 of The Burden: Get the Money and Run, we hear from Joe who was once the most prolific bank robber in Southern California, and beyond. He used disguises, body doubles, proxies. He leaped over counters, grabbed the money and ran. Even as the FBI was closing in. It was a showdown between a daring bank robber, and a patient FBI agent. Joe was no ordinary bank robber. He was bright, articulate, charismatic, and driven by a dark rage that he summoned up at will. In seven episodes, Joe tells all: the what, the how… and the why. Including why he tried to murder his father. Season 3 - The Burden: Avenger Miriam Lewin is one of Argentina’s leading journalists today. At 19 years old, she was kidnapped off the streets of Buenos Aires for her political activism and thrown into a concentration camp. Thousands of her fellow inmates were executed, tossed alive from a cargo plane into the ocean. Miriam, along with a handful of others, will survive the camp. Then as a journalist, she will wage a decades long campaign to bring her tormentors to justice. Avenger is about one woman’s triumphant battle against unbelievable odds to survive torture, claim justice for the crimes done against her and others like her, and change the future of her country. Season 2 - The Burden: Empire on Blood Empire on Blood is set in the Bronx, NY, in the early 90s, when two young drug dealers ruled an intersection known as “The Corner on Blood.” The boss, Calvin Buari, lived large. He and a protege swore they would build an empire on blood. Then the relationship frayed and the protege accused Calvin of a double homicide which he claimed he didn’t do. But did he? Award-winning journalist Steve Fishman spent seven years to answer that question. This is the story of one man’s last chance to overturn his life sentence. He may prevail, but someone’s gotta pay. The Burden: Empire on Blood is the director’s cut of the true crime classic which reached #1 on the charts when it was first released half a dozen years ago. Season 1 - The Burden In the 1990s, Detective Louis N. Scarcella was legendary. In a city overrun by violent crime, he cracked the toughest cases and put away the worst criminals. “The Hulk” was his nickname. Then the story changed. Scarcella ran into a group of convicted murderers who all say they are innocent. They turned themselves into jailhouse-lawyers and in prison founded a lway firm. When they realized Scarcella helped put many of them away, they set their sights on taking him down. And with the help of a NY Times reporter they have a chance. For years, Scarcella insisted he did nothing wrong. But that’s all he’d say. Until we tracked Scarcella to a sauna in a Russian bathhouse, where he started to talk..and talk and talk. “The guilty have gone free,” he whispered. And then agreed to take us into the belly of the beast. Welcome to The Burden.