242. Reimagining Insurance: A Company Built on Care with Jamie Reid and Gabe Erle

“It's really simple. It's just really just caring about your people and putting people first and then that ends up becoming a huge driver in growth.”

“Accountability is a big aspect of care. It's how you show up that shows how much you care about what we're doing and why we're doing it.”

“Vulnerability is an act of generosity.”

 

Episode summary |

In this episode of the ROG Return on Generosity podcast, host Shannon Cassidy engages in a deep conversation with Jamie Reid and Gabe Erle from C3, a company revolutionizing the insurance industry by prioritizing people, culture, and relationships. They discuss their backgrounds, the origin of C3, and the core values that drive their business. The conversation highlights the importance of generosity as a business strategy, the significance of psychological safety in fostering high-performance teams, and practical insights into leadership and personal development.

 

R.O.G. Takeaway Tips |

• Generosity is a powerful business strategy that fosters loyalty and performance.
• Investing in personal life coaching for employees enhances overall well-being and productivity.
• Psychological safety is crucial for high-performance teams and organizations.
• Listening and curiosity are essential skills for effective leadership and negotiation.
• Vulnerability in leadership fosters connection and trust within teams.
• Coaching youth sports provides valuable leadership lessons and opportunities for personal growth.

 

Chapters | 

00:00 Introduction to C3 and Its Vision

06:37 The Origin Story of C3

10:58 Core Values: Creativity, Collaboration, and Care

18:08 Generosity as a Business Strategy

23:09 Vulnerability: A Strength in Leadership

25:35 Challenging Perceptions: The Power of Inquiry

28:09 Abundance vs. Scarcity: A Mindset Shift

29:13 Creating Peace of Mind: Beyond Insurance

31:45 Aligning Culture and Brand: The Importance of Internal Conversations

33:58 Psychological Safety: The Foundation of High-Performing Teams

36:46 Building Resilience: Techniques from Coaching Kids

41:01 Rapid Fire Insights: Leadership Lessons and Personal Growth

 

Guest Bio |

C3 is shaking up the insurance industry by redefining the privately held insurance brokerage firm. Founded in 2017, C3 is locally owned and headquartered in San Diego. While young at heart, the breadth of experience spans decades. C3 inherently takes a different approach to managing the risk of companies from startups through multinational firms. The difference is in discovery. C3 proactively creates sophisticated and innovative strategies for preventing unexpected loss for its clients and conversely provides swift resolution for difficult claims. Its unique business model and dedication to employees and clients has been a catalyst to C3 becoming one of the fastest-growing insurance firms in the country.

 

Bridge Between Resources:

• 5 Degree Change Course
• Free N.D.I. Network Diversity Index 
• Free Generosity Quiz 

 

Credits: Jamie Reid and Gabe Erle, Host Shannon Cassidy, Bridge Between, Inc.

Coming Next: Please join us next week for From the Vault #3: Susan Chapman Hughes.