It’s not only one thing to be passionate about your job in hospitality, but to take it a step further and to be attentive, entertaining and to care about the guests that walk into your venue, is another. It might sound strange to highlight these characteristics, considering that to care, is the essence of hospitality right? But to Kennedy, embodying all of these traits are a must, before you even consider stepping into the role of a bartender or server.
Having worked in venues from Hong Kong to Sydney, his cross-cultural understanding of hospitality has given him an eye opening mindset into providing the best level of service, that he can possibly give. It’s a reminder as to how important standards are, and why a little difference can go a long way in both bars and restaurants.
Roots podcast is proudly supported by Sydney Direct Fresh Produce. The fruit and veg supplier led by Luke Kohler, who has provided Sydney with some of the best and local produce since he was 16 years old and still smashing it today.
Follow @roots_hospitality on Instagram or head to rootshospitality.com.au for the latest behind the scenes photos and articles.
Music by Charlie Fester.
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