RPI Tech Connect

RPI Tech Connect

RPI Tech Connect is the go-to podcast for catching up on the dynamic world of Enterprise Resource Planning (ERP). Join us as we discuss the future of ERPs, covering everything from best practices and organizational change to seamless cloud migration and optimizing applications. Plus, we'll share predictions and insights of what to expect in the future world of ERPs. RPI Tech Connect delivers relevant, valuable information in a digestible format. Through candid, genuine conversations and stories from the world of consulting, RPI Tech Connect provides actionable tips to help you elevate your organization's ERP. Whether you're a seasoned professional or new to the ERP scene, our podcast ensures you're well-equipped for success. Tune in as we explore tips and tricks in the field of ERP consulting!

Episodes

October 21, 2025 39 mins

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Every organization has heard the horror stories. ERP projects that spiral out of scope, stretch budgets, and leave teams questioning the value. But the great ones? They look quite different. In this episode of RPI Tech Connect, Nick Foy of Silverdale and Melissa Olson of RPI share what makes ERP projects successful and how consultants and clients can get there together.

They explore the mechanics of real success: clear...

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Two decades ago, federal law enforcement officers had to line up at shared terminals just to check their timesheets. Today, with Infor Workforce Management, those same tasks happen instantly on a phone. Brett Taylor, Senior WFM Consultant at RPI, joins host Chris Arey to trace that transformation and explain why modern WFM is becoming a game-changer for police, first responders, and other types of law enforcement.

From...

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Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike.

In this episode of RPI Tech Connect, XM Consultant Rich Mitchell highlights the roadblocks that keep governments, universities, and other publicly funded institutions from m...

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Moving to the cloud is exciting, but it’s also a big lift. And the way you prepare shapes how successful the project will be. That’s the focus of this episode of RPI Tech Connect, where host Chris Arey sits down with Ken Foley, VP of the Infor Practice at RPI, to talk through the prep work that makes all the difference once a migration kicks off.

They dig into the questions every team should ask early, from figuring ou...

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Healthcare has no shortage of data—but using it to actually improve patient outcomes is another story. In this episode of RPI Tech Connect, John Lynn, founder of Healthcare IT Today, explains why better data governance is the missing link.

From staffing and supply chain to finance and HR, John shares how back-office data directly shapes the patient experience. He and host Chris Arey also explore the rise of AI medical ...

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In this episode of RPI Tech Connect, host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System (UMMS) and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility.

With help from RPI, UMMS successfully integrated Vault Verify with its newly implemented ...

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Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect, Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the often-overlooked discipline of test management in ERP projects.

From building test scripts ...

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The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote.

In this episode of RPI Tech Connect, longtime healthcare tech leader Brian Rosenberg joins the program to explore how AI and ERP systems—like Infor’s new Velocity platform and RPI’s own Yoga—are reshaping...

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Infor users often face challenges throughout the financial reporting process—from static exports and clunky report building to broken formulas and endless spreadsheet wrangling. In this episode of RPI Tech Connect, host Chris Arey is joined by Chris Gordon, RPI’s Finance Practice Manager, and Mike Wiley, Senior Product Manager at insight software, to talk about a better way.

They explore how Spreadsheet Server brings r...

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In this episode of RPI Tech Connect, Dan Farruggio and Juan Menendez unpack the biggest insights from the 2025 GHX Summit. With decades of combined experience in healthcare supply chain, Dan and Juan break down key challenges discussed at the event, including data quality, training effectiveness, and testing strategies. 

Plus, they explain why bringing supply chain to the table early in ERP decisions can make or break ...

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Join RPI Principal Technical Consultant Jeremy Stoltzfus as he discusses the biggest takeaways from this year’s Infor Connect conference in Dallas. From deep dives into the Velocity Suite and the latest in reporting enhancements to improved user experience upgrades and GenAI applications for frontline workers—this episode covers it all.

Whether you're already on CloudSuite or planning your migration, this conversa...

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In this episode of RPI Tech Connect, host Chris Arey sits down with Myles Coates, Cloud Engineer and “solutions expert” on the Yoga team at RPI Consultants. Together, they discuss the overwhelming landscape of enterprise software and explore how Yoga Flexible Software is cutting through the noise with AI-driven, tailor-fit solutions.

Myles shares real-world examples, from automating vendor alias recognition to processi...

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In this episode of RPI Tech Connect, Chris Arey and Richard Leigh Stout take a grounded look at Infor’s newly released Velocity Suite, what it actually is, what problems it aims to solve, and the type of value organizations can expect to experience with the new solution.

From process mining and automation tools to embedded GenAI, they explore how Velocity might help close the ERP “value void” that many organizations fa...

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In this episode of RPI Tech Connect, Melissa Olson, RPI's Director of Infor HCM Solutions, returns to the pod for a candid conversation about one of the most important workforce transformations of our time: the shift from job titles to a skills-based economy.

Tune in as she offers insights into how AI is reshaping the way we work, what employees can do to stay relevant, and how organizations can support upskilling...

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Before you sign the contract or assign resources, there's one thing every ERP project needs, a health dosage of due diligence. In this episode of RPI Tech Connect, we sit down with Senior Project Manager Laura Vela to break down the most common missteps organizations make when kicking off ERP initiatives, as well as steps on how to avoid them.

From misunderstood functionality to gaps in vendor scope, Laura walks u...

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Managing hybrid project teams comes with unique challenges—but with the right strategies, you can optimize both on-site and remote collaboration for success. In this episode of RPI Tech Connect, Senior Project Manager Spencer Lefevre returns once again to discuss how to go about managing different teams to ensure ERP projects stay on track.

In this episode, Spencer breaks down best practices for balancing team dynamics...

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What’s the latest pulse on the Infor community? In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout breaks down the top five takeaways from our second annual State of Infor Community Survey. From increasing confidence in CloudSuite to the ongoing push for process optimization, reporting improvements, and the persistent training gap, we uncover what’s driving change in the Infor ecosystem.

Plus, we expl...

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Staying compliant with the Affordable Care Act’s Employer Mandate is essential to avoiding costly penalties. And with the approaching 2024 deadlines looming, the stakes are high for ensuring compliance. But how exactly can organizations ensure they’re on the right track?

In this episode of RPI Tech Connect, ADP's Senior Client Experience Consultant Wendy Delgado-King, breaks down key ACA compliance strategies for ...

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In this episode of RPI Tech Connect, RPI's Michaela Fallon and Infor's Devin Sheppard break down the 2025 event landscape, from Infor’s marquee events—Connect, focused on the services industry, to Velocity, which spans all of Infor's respective industries, including manufacturing, fashion, and distribution.

They also highlight RPI-hosted events, including hands-on Bootcamps and interactive Lunch & Le...

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In this episode of RPI Tech Connect, Adam Luff, Infor's VP of Healthcare Consulting, shares how ERP solutions are transforming healthcare beyond the back office. Join us to find why advanced ERP tools can enhance workflows, optimize staffing, and improve clinical efficiency to deliver better patient outcomes. From using AI to predict ER demand to training internal talent, we discuss real-world examples of ERP dri...

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