Staying compliant and running a successful RTO can feel overwhelming — but you don’t have to do it alone! The RTO Superhero Podcast is your go-to resource for navigating compliance, training standards, and business growth in the ever-evolving VET sector. Hosted by Angela Connell-Richards, CEO of Vivacity and compliance expert with over 30 years in the industry, alongside co-hosts Lauren Boon-Hollows, renowned RTO strategist, and Maciek Fibrich, compliance and business transformation specialist, this podcast breaks down complex regulations into actionable strategies. Each episode delivers expert insights, real-world solutions, and practical tips to help RTOs stay ahead, reduce stress, and build a thriving business. Together, Angela, Lauren, and Maciek bring you a powerhouse of experience, giving you the tools and confidence to succeed. Why Subscribe? ✅ Stay informed about the latest compliance changes and RTO best practices ✅ Gain expert advice from industry leaders and special guests ✅ Learn practical strategies to streamline operations and improve training outcomes ✅ Discover AI & automation tools to simplify compliance and admin tasks ✅ Be audit-ready with confidence and ease Join Angela, Lauren, and Maciek as they turn compliance into your superpower — because running an RTO should be about growth and impact, not just regulations!
A glossy promise, a long wait, and an audit that collapsed in four and a half hours—this cautionary tale shows how fast things unravel when a consultant says “we’ll take care of everything.” We walk through a real CRICOS case where outdated policies and false confidence met the hard edge of the 2025 standards, and the regulator made it clear: capability sits with the CEO and PEO, not the consultant on the call.
We dig into...
The vocational education landscape is experiencing a seismic shift as artificial intelligence transforms everything from assessment design to compliance management. This thought-provoking conversation with AI expert Lauren explores the practical implications of this revolution for RTOs.
We dive deep into how AI is already reshaping assessment validation processes, with Lauren sharing how her organisation has redesigned hun...
Ever wondered what your first audit under Australia's new RTO standards might look like? In this revealing conversation, Angela Connell-Richards and Lauren Hollows share candid insights from their recent experiences guiding RTOs through audits under the updated regulatory framework.
The landscape has shifted noticeably. Auditors now place substantial emphasis on governance structures, risk management processes, and in...
Navigating the re-registration process doesn't have to be stressful. This enlightening conversation between Angela Connell-Richards and compliance expert Maycheck reveals crucial strategies for approaching RTO re-registration with confidence under the 2025 Standards.
Did you know you can submit your re-registration application up to 12 months before your expiry date? This proactive approach not only demonstrates organ...
The training sector has witnessed significant regulatory changes with the introduction of the 2025 standards, leaving many RTOs uncertain about what to expect during their ASQA audits. This episode cuts through the noise to deliver practical insights from two practitioners who've recently navigated the new audit landscape.
Drawing from their combined experience with seven initial registration audits under the new stan...
In this powerful follow-up episode, Angela Connell-Richards revisits the policy topic with a reality check: even after updates, many RTO policies still fail to meet the new 2025 Standards. Why? Because they lack implementation, contextualisation, or evidence.
Key points discussed:
✅ Why many “new” policies are still non-compliant
✅ The missing links between documentation and delivery
✅ How to embed your policies into ...
In this special reflection episode, Angela Connell-Richards shares an honest and insightful look at what the first month under the new 2025 Standards has really been like. From wins and breakthroughs to unexpected challenges, Angela takes you behind the scenes of her work with RTOs over the past month—revealing what’s working, what’s still settling, and what everyone should be paying attention to as the sector adjusts.
Key points di...
In this crucial episode, Angela Connell-Richards sheds light on one of the fastest-growing audit triggers under the 2025 Standards: complaints. Even one unresolved student complaint can lead to a full ASQA investigation—so how you respond matters more than ever.
Key points discussed:
✅ How ASQA uses complaints to trigger audits
✅ What makes a compliant, defensible response process
✅ How to train your team to handle fe...
In this high-stakes episode, Angela Connell-Richards breaks down the reality of delivering high-risk training products in the VET sector. From early childhood to cookery, some qualifications are magnets for ASQA scrutiny—and Angela shows you how to stay protected.
Key points discussed:
✅ What defines a “high-risk” qualification or unit
✅ How to assess and strengthen your delivery of risky products
✅ Common pitfalls in...
We've crossed the 1 July 2025 compliance deadline, but the real work for RTOs starts now. Having updated policies alone doesn't make you audit-ready, especially as ASQA adopts a more vigilant, risk-based approach to monitoring.
In this timely episode, Angela Connell-Richards explores the compliance risks that come with adding courses to your RTO’s scope—especially under the 2025 Standards. What seems like growth can quickly turn into an audit nightmare without the right preparation.
Key points discussed:
✅ The audit risks tied to scope additions and amendments
✅ How to pre-assess your readiness before submitting a scope application
✅ The evi...
🎙 In this episode of the RTO Superhero Podcast, Angela Connell-Richards and co-host Lauren Hollows tackle a confronting reality in Australia’s VET sector—how arbitrary funding decisions are crippling high-performing private RTOs.
Despite delivering 80% of Australia’s training, private RTOs receive just 30% of government funding. Even worse? RTOs with exceptional outcomes are being denied funding simply because their success happene...
In this forward-looking episode, Angela Connell-Richards explores what it takes for RTOs to move beyond the 1 July 2025 Standards deadline and embrace a culture of continuous self-assurance. Rather than treating compliance as a checklist, Angela invites you to reframe it as an ongoing journey of quality, improvement, and organisational excellence.
Key points discussed:
✅ What “self-assurance” really means under the 2025 Standar...
🎙 In this episode of the RTO Superhero Podcast, Angela Connell-Richards, with Lauren Hollows, dives into one of the biggest funding battles in Australia’s VET sector—the growing inequality between TAFE NSW and private RTOs.
Private RTOs are under increasing pressure as TAFE NSW now receives 80% of all Smart and Skilled funding—despite data showing private providers deliver better outcomes at lower costs.
🚨 Here’s what’s at stake:
In this practical episode, Angela Connell-Richards helps you decode the updated credential requirements for trainers and assessors under the new 2025 Standards. If you’re unsure whether your team meets current expectations—or how to evidence it—this episode is your step-by-step guide.
Key points discussed:
✅ What the Credential Policy now requires (and what’s changed)
✅ How to audit and map your trainers' qualificatio...
VET Talks: Future-Proof Your RTO - Embracing the 2025 Standards with Confidence
In this insightful episode of VETtalks, join Scott Rogers (CEO of eSkilled) and Angela Connell (CEO of Vivacity RTO Consulting) for a focused Q&A on navigating the upcoming 2025 Standards for RTOs.
With major reforms now on the horizon, this episode dives into why it’s critical to start preparing now—not later. You’ll hear expert insights into the com...
In this episode of the RTO Superhero Podcast, Angela Connell-Richards and co-host Maciek Fibrich unpack one of the most misunderstood aspects of the 2025 Standards for RTOs—Standard 2.2, with a laser focus on assessing Language, Literacy, Numeracy and Digital (LLND) skills prior to enrolment.
There’s been growing confusion in the VET sector:
🌀 Do RTOs need to buy expensive LLN and digital skills tools?
🌀 Does every cours...
In this urgent episode of the RTO Superhero Podcast, Angela Connell-Richards takes you inside a growing crisis in Australia’s vocational education sector. Private RTOs—who deliver over 70% of the nation’s training—are being hit with devastating funding cuts, unfunded compliance reforms, and a wave of closures that threaten access, jobs, and student outcomes.
Angela shares real frontline stories, the latest NCVER data, and what gover...
In this thought-provoking episode, Angela Connell-Richards challenges the common assumption that simply updating your policies and procedures means your RTO is compliant. She explores the deeper truth behind the new Standards: implementation, understanding, and continuous review are what really matter now.
Key points discussed:
✅ Why policy updates alone won’t satisfy ASQA
✅ How to identify gaps between policy and practice...
As we race towards the 1 July 2025 implementation of the Revised Standards for RTOs, one uncomfortable truth is becoming clear: many RTOs are more prepared than the national regulator itself.
In this unfiltered and empowering bonus episode of the RTO Superhero Podcast, Angela Connell-Richards takes you behind the scenes of what’s really happening with ASQA—and what that means for your compliance strategy. Drawing on over 30 years of...
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It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
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Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.