What if the most powerful thing you could say… was nothing at all?
In this episode of the Sales Maven Show, Nikki Rausch sits down with Carol Becker, a member of the Sales Maven Society, who shares her remarkable transformation from mechanical design engineer to caregiver support specialist. After surviving a coma and navigating life with memory loss, Carol found a new purpose: helping caregivers, especially those supporting dementia patients, feel seen, heard, and understood.
Carol opens up about the emotional toll caregiving can take, and how silence, patience, and intentional communication can become powerful tools in building trust and support. She also reveals how learning sales techniques through the Sales Maven Society gave her the confidence and clarity to communicate more effectively with clients and loved ones alike.
Whether you're in sales, caregiving, or simply looking to become a better communicator, this episode offers insights into the power of silence and how the right words (and pauses) can change lives.
Timestamps
00:43 Welcome to the Sales Maven Show
01:30 Carol Becker's Journey: From Engineer to Caregiver Advocate
03:08 Supporting Caregivers: Techniques and Tools
06:34 The Power of Words and Communication
10:49 The Importance of Silence in Communication
16:29 Carol Becker's Experience with the Sales Maven Society
17:14 Closing Thoughts and Contact Information
🔗 Learn more about Carol's work: https://brainbitsbybecker.com
Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity to work together with you and Nikki. Bring your questions, concerns, and sales situations; she provides answers and guidance. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00!
For more actionable sales tips, download the FREE Closing The Sale Ebook.
Find Nikki:
Nikki Rausch
nikki@yoursalesmaven.com
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