Salesforce Admins Podcast

Salesforce Admins Podcast

The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.

Episodes

October 9, 2025 14 mins

Today on the Salesforce Admins Podcast, we talk to Sharon Klardie, Senior Director of AppExchange Labs & Innovation at Salesforce.

Join us as we chat about how Labs empowers Salesforce employees to build and share solutions on the AppExchange, and what that means for admins navigating the new world of AI.

You should subscribe for the full episode, but here are a few takeaways from our convers...

Today on the Salesforce Admins Podcast, we talk to Abhishek Saxena, Technical Architect at Copado.

Join us as we chat about how he learned Data Cloud and why understanding context is the key to making Agentforce shine.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Abhishek Saxena.

Overcoming the complexity of Data Cloud

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Today on the Salesforce Admins Podcast, we talk to Denise Carbone, Director of Delivery at ImagineCRM.

Join us as we chat about her journey from business analyst to external consultant admin and why AI makes BA skills even more valuable.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Denise Carbone.

Why business analyst skills ...

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September 18, 2025 28 mins

Today on the Salesforce Admins Podcast, we talk to Nicole Pomponio, Director of Delivery Management and Operations at SaltClick.

 

Join us as we chat about how admins can unlock the full potential of Slack in Salesforce.

 

You should subscribe for the full episode, but here are a few takeaways from our conversation with Nicole Pomponio.

Why Slack is changing what it means to be ...

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Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Admin at the 1916 Company.

Join us as we chat about his process for troubleshooting Flow errors and his unexpected path into the Salesforce ecosystem.

You should subscribe for the full episode, but here are a few takeaways from our conversation with David Simpson.

Why can Flow errors be so intimidating?...

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Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack.

Join us as we chat about enhancements to Workflow Builder, the Slack features everyone should be using, and the future of AI and Slack.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray.

Usability upgrades to ...

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August 28, 2025 16 mins

Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce.

Join us as we chat about True to the Core Deep Dive and how it will give Salesforce Admins more chances to engage with product leaders, ask questions, and influence the roadmap.

You should subscribe for the full episode, but here are a few takeaways from ou...

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Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce.

 

Join us as we chat about the new Agentforce Adoption Framework and her new YouTube series, “Kate Clicks Through It”.

 

You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard.

A flexible, nonlinear learning journey for ad...

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Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce.

Join us as we chat about how we can teach AI effectively to admins and the easiest way to learn Agentforce.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Amit Malik.

The shift from knowledge ...

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Today on the Salesforce Admins Podcast, we talk to John Wall, co-host of the Marketing Over Coffee Podcast.

Join us as we chat about how new generative AI tools are enabling marketers to get more personalized.

You should subscribe for the full episode, but here are a few takeaways from our conversation with John Wall.

Six core marketing use cases for AI

Thanks ...

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Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies.

Join us as we chat about how she got started in her tech career and how she started her Salesforce journey.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Derika West.

Getting started in a tech car...

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Today on the Salesforce Admins Podcast, we talk to Chris Emmett, Salesforce Solution Architect at Capgemini.

Join us as we chat about how to clean up your data to prepare your org for Agentforce, and why data without context is useless.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Chris Emmett.

AI requires clean data

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Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI.

Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox.

How do you know if your metadata needs to be clea...

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Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce.

Join us as we revisit the team’s predictions from the beginning of the year for how Agentforce will change the game for admins in 2025. 

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee, Josh...

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce.

Join us as we chat about how Generative Canvas will help admins create dynamic, personalized user experiences.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Brinkal Janani.

What is Generative Canvas?

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Today on the Salesforce Admins Podcast, we talk to Kurtis Kemple, Senior Director of Developer Relations at Slack.

Join us as we chat about what’s possible when you combine Slack, Salesforce, and AI agents.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Kurtis Kemple.


Starting at square one in tech
Kurtis’s path to his career in tech is truly inspiring. Not only is he a completel...

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Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce.

Join us as we chat about the ever-evolving role of the Salesforce Admin and why now’s the time to start exploring what AI can do for your org.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Michael Rose.

T...

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Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce.

Join us as we chat about what’s coming in the Summer ‘25 release and the features that will make your life easier as an admin.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee.

The Summer ‘25 release is coming soon

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Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Admin Evangelist at Salesforce.

 

Join us as we chat about why your metadata is crucial for building effective AI agents.

 

You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk.

Why multi-tenancy still matters for Agentforce

As the Admin Eva...

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Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce.

Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Amit Malik.

Learning AI starts wi...

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