Salesforce Trails and Trials

Salesforce Trails and Trials

Helping Salesforce pros start, elevate, and maximize their careers.

Episodes

May 6, 2025 61 mins
Janeen has navigated significant physical challenges throughout her life, undergoing over 30 surgeries, including multiple joint replacements and plates in her body. Her Taekwondo journey, pursued for achievement and mind-body connection, shows her resilience in pushing through limitations. She emphasizes that not all disabilities are visible and the importance of giving grace to others.
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Jon Cline's show/podcast highlights significant tech project failure rates (45-95%, AI 70-85% in 2019) based on extensive data. Jon Cline argues people fail projects, not AI itself. He identifies top reasons: 1. Poor requirements/goals, 2. Ineffective communication/stakeholder management (citing Foxmeyer drug failure), and 3. Inadequate project management (favoring incremental delivery). Success requires people-first skills. Jon Cl...
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This episode is sponsored by The Salesforce Recruiter (https://thesalesforcerecruiter.com/) and the People First AI Playground (http://www.joncline.com/trail).
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Leverage existing tools to expand your comfort zone and become experienced in using AI, CLI, and code co-pilot tools.
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Learn more about your host and also key ways to leverage AI transcription and summary services without losing your People First Power.
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Salesforce Trails and Trials features Talia's journey into the Salesforce ecosystem, emphasizing User Experience (UX). Starting from a creative background in art and design, she transitioned to Salesforce through experiences like her photo booth business and programs like Supermums and Talent Stacker. Talia highlights the crucial role of user-centered design for all Salesforce professionals. She shares her experience facilitating a...
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Podcast explores Birmingham Council ERP failure due to non-technical issues: poor planning, communication, over-customization, weak leadership. Learn from failures to improve project success.
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In this episode of Salesforce Trails & Trials, host Jon Cline welcomes Kay Stoner, a seasoned tech professional, to discuss her unique journey and her innovative approach to artificial intelligence using personas. Kay shares her early aspirations as a writer and her background in cultural anthropology, explaining how her interest in understanding people and cultures unexpectedly paved the way for her career in technology. She recou...
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Discover the secrets to Salesforce success with Paul Pierce, a 20-year ecosystem veteran! Learn how to transform soft skills into hard cash by mastering storytelling, discovery, and the art of the demo. Paul shares insights on crafting compelling narratives, conducting effective discovery at every client interaction, and delivering impactful software demonstrations. ◦ Key Takeaways: ▪ Storytelling: Use stories about your customer o...
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This episode covers the Admin Skills Kit, differing definitions of "technical", and imposter syndrome. It provides advice for career growth, clear communication, and sharing knowledge while overcoming self-doubt.
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This episode explores Jackson Hull's unconventional path from washing windows to becoming a Salesforce Business Analyst (BA). It emphasizes the value of soft skills, mentorship, and strong relationships in the Salesforce ecosystem. Key aspects of Jackson's journey include: * Early influences: His childhood interests in music, video games, and writing helped him appreciate how smaller elements can combine to create something imp...
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This episode of Salesforce Trails and Trials features Pranay Joshi, who shares his journey into technology and Salesforce, emphasizing curiosity, continuous learning, and embracing change, especially with AI. He discusses his experience with Salesforce, from initial adoption to recognizing its broader potential beyond sales. Joshi highlights the importance of adapting to industry shifts and encourages leaders to empower their teams...
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This episode of Salesforce Trails and Trials features a conversation with Bill Appleton, CTO of MetaZoa. Appleton, a lifelong software developer, discusses his career, including creating early App Exchange apps. The discussion covers challenges for Salesforce admins, like managing complex orgs and technical debt. They also discuss using AI to address these issues, emphasizing tools for org transformation, metadata management, and s...
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This episode of Salesforce Trails and Trials features Jon Cline of People First Method, discussing how to turn soft skills into hard money. Key points include: non-technical skills are crucial for project success; leadership and communication protect against AI; a cohort-based approach helps change ingrained habits; and people often have self-limiting beliefs. The program emphasizes a "people first" approach, and helps people overc...
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This episode delves into Salesforce's Agent Force, stressing the importance of measuring ROI by comparing current costs with potential savings. Agents are valuable for handling routine tasks, augmenting human capabilities in support, sales and development roles. The discussion also explores how AI is reshaping developer roles and career paths, highlighting the need to learn AI tools in development and the importance of career progr...
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This podcast episode of "Salesforce Trails and Trials" features Jeff Loven, a Salesforce professional, discussing his career journey. Loven details his transition from a 17-year career in church leadership to a successful role in the Salesforce ecosystem. He emphasizes the importance of both technical skills acquired through programs like Talent Stacker and soft skills developed through the People First Academy, DevPod for Salesfo...
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Salesforce executives seeking qualified partners must prioritize those with strong communication, project management, and stakeholder engagement skills. Look for partners who emphasize continuous deployment, use artifacts like test plans for clarity, and engage front-line employees to align solutions with real-world needs. The best partners model collaboration, invest in intangible skills like leadership and problem-solving, and fo...
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This episode of Salesforce Trails and Trials explores crucial soft skills and emerging trends in the Salesforce ecosystem. The hosts, Jon and Erik, begin by discussing the impact of proximity in virtual communication, emphasizing the need to be mindful of personal space on video calls. They then delve into a project anecdote highlighting the importance of explicit communication and avoiding assumptions, using the example of a visua...
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This episode of the "Sales Force Trails and Trials" podcast offers advice on acing a Salesforce job interview by leveraging soft skills. The hosts emphasize the importance of thorough preparation, including researching the company and its goals. They suggest demonstrating tenacity by showcasing problem-solving skills and a commitment to overcoming challenges. Finally, the hosts recommend highlighting emotional maturity by demonstra...
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This episode explores if a Salesforce career is right for you. The Salesforce market is growing but is becoming more competitive. The episode emphasizes the importance of soft skills, such as communication and leadership, in addition to technical expertise. To evaluate if this career path is a good fit, listeners are encouraged to consider their learning style, comfort with change, and preferred work environment. The episode highli...
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