Salesforce Trails and Trials
Helping Salesforce pros start, elevate, and maximize their careers.
Episodes
July 1, 2025 • 53 mins
Jack McCurdy and Jon Cline discuss solving the people puzzle in DevOps. This episode first appeared on the DevOps Diaries podcast.
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Stephen Klein, a guest on "Salesforce Trails & Trials," shares his 20+ year journey and AI insights. Klein's background includes a fine arts degree in poetry, valuing literature and art for distinguishing humans from AI. His diverse career path encompassed journalism (UMass Daily Collegian editor), early tech at Wang Laboratories, 12 years in advertising (built largest New England agency, European ops), global product/marketing at ...
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June 17, 2025 • 27 mins
Jon and Mike catch up on trends, projects, and perspectives while Erik is on vacation.
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June 10, 2025 • 57 mins
Mike Mikula joins Erik and Jon to discuss recent projects, learning, and trends.
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June 3, 2025 • 50 mins
This was a big topic for many as Jon attended Tahoe Dreamin' and Texas Dreamin' so we are including it here as a reply.
This episode of the "Sales Force Trails and Trials" podcast offers advice on acing a Salesforce job interview by leveraging soft skills. The hosts emphasize the importance of thorough preparation, including researching the company and its goals. They suggest demonstrating tenacity by showcasing problem-solving sk...
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May 27, 2025 • 51 mins
The Erik & Jon show returns with a wide ranging discussion of AI uses and a couple great books.
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This episode of the Jon Cline Show focuses on the human side of technology and building stronger teams in an AI-driven world. Host Jon Cline discusses recent news in the AI world, including potential decreases in AI spending at Amazon and the increasing prevalence of AI hallucinations. As a continuation from a previous episode on why tech projects fail, the show delves into the most common risks and symptoms Jon has observed in ove...
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This episode features the journeys of Akshay Panse and Omar Youssef, who found their way to the Salesforce ecosystem from diverse backgrounds in engineering and consulting. They discuss common bottlenecks and challenges in Salesforce implementations and the discovery process, often rooted in communication and managing varied client needs. To solve these pain points, they created Cloobot, an AI-powered tool designed to streamline im...
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May 6, 2025 • 61 mins
Janeen has navigated significant physical challenges throughout her life, undergoing over 30 surgeries, including multiple joint replacements and plates in her body. Her Taekwondo journey, pursued for achievement and mind-body connection, shows her resilience in pushing through limitations. She emphasizes that not all disabilities are visible and the importance of giving grace to others.
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April 29, 2025 • 51 mins
Jon Cline's show/podcast highlights significant tech project failure rates (45-95%, AI 70-85% in 2019) based on extensive data. Jon Cline argues people fail projects, not AI itself. He identifies top reasons: 1. Poor requirements/goals, 2. Ineffective communication/stakeholder management (citing Foxmeyer drug failure), and 3. Inadequate project management (favoring incremental delivery). Success requires people-first skills. Jon Cl...
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This episode is sponsored by The Salesforce Recruiter (https://thesalesforcerecruiter.com/) and the People First AI Playground (http://www.joncline.com/trail).
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April 15, 2025 • 14 mins
Leverage existing tools to expand your comfort zone and become experienced in using AI, CLI, and code co-pilot tools.
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April 8, 2025 • 50 mins
Learn more about your host and also key ways to leverage AI transcription and summary services without losing your People First Power.
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April 1, 2025 • 54 mins
Salesforce Trails and Trials features Talia's journey into the Salesforce ecosystem, emphasizing User Experience (UX). Starting from a creative background in art and design, she transitioned to Salesforce through experiences like her photo booth business and programs like Supermums and Talent Stacker. Talia highlights the crucial role of user-centered design for all Salesforce professionals. She shares her experience facilitating a...
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March 25, 2025 • 34 mins
Podcast explores Birmingham Council ERP failure due to non-technical issues: poor planning, communication, over-customization, weak leadership. Learn from failures to improve project success.
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March 18, 2025 • 60 mins
In this episode of Salesforce Trails & Trials, host Jon Cline welcomes Kay Stoner, a seasoned tech professional, to discuss her unique journey and her innovative approach to artificial intelligence using personas. Kay shares her early aspirations as a writer and her background in cultural anthropology, explaining how her interest in understanding people and cultures unexpectedly paved the way for her career in technology. She recou...
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March 11, 2025 • 51 mins
Discover the secrets to Salesforce success with Paul Pierce, a 20-year ecosystem veteran! Learn how to transform soft skills into hard cash by mastering storytelling, discovery, and the art of the demo. Paul shares insights on crafting compelling narratives, conducting effective discovery at every client interaction, and delivering impactful software demonstrations.
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Key Takeaways:
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Storytelling: Use stories about your customer o...
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This episode covers the Admin Skills Kit, differing definitions of "technical", and imposter syndrome. It provides advice for career growth, clear communication, and sharing knowledge while overcoming self-doubt.
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February 25, 2025 • 59 mins
This episode explores Jackson Hull's unconventional path from washing windows to becoming a Salesforce Business Analyst (BA). It emphasizes the value of soft skills, mentorship, and strong relationships in the Salesforce ecosystem.
Key aspects of Jackson's journey include:
* Early influences: His childhood interests in music, video games, and writing helped him appreciate how smaller elements can combine to create something imp...
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February 18, 2025 • 65 mins
This episode of Salesforce Trails and Trials features Pranay Joshi, who shares his journey into technology and Salesforce, emphasizing curiosity, continuous learning, and embracing change, especially with AI. He discusses his experience with Salesforce, from initial adoption to recognizing its broader potential beyond sales. Joshi highlights the importance of adapting to industry shifts and encourages leaders to empower their teams...
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