Personal and Professional Lessons in Dementia Care with Jen Riggs

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Jen Riggs shared her powerful journey of finding her true calling, supporting seniors and especially those living with dementia. After spending years as a stay-at-home mom, she pursued a career in commercial baking, only to have a major back injury end that chapter. What felt like a loss at the time became a turning point. Her cousin, a nurse at an assisted living facility, encouraged her to apply for a front desk position—and that’s where everything changed.

Jen immediately fell in love with the residents, their families, and the entire community. She found herself especially drawn to those living with dementia. These moments inspired Jen to learn more. She became a Certified Dementia Practitioner, facilitated support groups, and embraced the teachings of dementia care expert Teepa Snow.

Jen also opened up about her personal experience with her father, a brilliant man whose biggest fear, losing his cognitive abilities, came true. After years of estrangement, they reconnected just as he began showing signs of dementia. She described the heartbreak and challenges of navigating his care, but also the beauty and connection they found together. This experience solidified her purpose: to help families through these overwhelming experiences.

Now working with Dementia Family Support, Jen offers education, family counseling, and helps facilities build supportive dementia care cultures. Her message is clear: no one should go through this alone. Dementia doesn’t just affect one person; it impacts the whole family. 

Jen encourages caregivers to ask for help, build a village of support, and know that it’s okay to struggle. Through her work, she helps others find strength, connection, and dignity in one of life’s hardest journeys.

www.dementiafamilysupport.org

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