August 4, 2025 • 50 mins
The days are getting shorter, the end of summer is in sight, and it’s time for some business updates. First, we share a little bit of what’s going on in our businesses this time of year. We noticed eBay making some big waves in their recent earnings report and it got us talking about the business side of eBay itself. In this episode, we take you through some of the highlights and what they mean, how they impact sellers, and why we actually care to keep tabs on how eBay’s business is doing.
We are so proud and excited to officially be Bronze sponsors of eBay Open LIVE IN PERSON in Las Vegas and streaming EVERYWHERE, August 12-14! We will BE THERE! In person tickets are SOLD OUT, but you can attend for FREE virtually: register HERE.
If you love podcast content created for eBay sellers, don’t forget to follow us @sellerclubpodcast and @ebayforsellers and @sellerledger on Instagram.
Check out the best bookkeeping software for sellers out there–Seller Ledger–for an entire month for free → https://tinyurl.com/4vdbsjbp
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_02 (00:00):
Yo, what is up everybody?
Episode 89.
Let's drop that beat.
Yo, yo, yo.
Back to the show.
SPEAKER_00 (00:14):
Episode 89 of what, Ken?
SPEAKER_02 (00:17):
Seller Club Podcast, baby.
All the kids are going back toschool and everybody's shopping
on eBay.
SPEAKER_00 (00:24):
Heck yeah.
SPEAKER_01 (00:25):
Get back to work.
Get back to school.
SPEAKER_00 (00:28):
Get back to school.
SPEAKER_02 (00:29):
Yeah, yeah, yeah.
No more.
No more, like, oh, I have mykids all day.
You know?
SPEAKER_01 (00:34):
Go on what not an eBay when you're at work all
day.
SPEAKER_02 (00:37):
Oh, that's what Glenn wants.
SPEAKER_01 (00:39):
That's what I want you to do.
Find some products on there thatyou want to purchase.
Start Christmas shopping alittle early.
SPEAKER_02 (00:46):
So no more, no more excuse saying, like, oh, my kid
accidentally swiped that.
And did it.
Yeah, no.
SPEAKER_01 (00:52):
The kids are.
SPEAKER_02 (00:52):
You don't have kids now at home.
They're in school.
SPEAKER_01 (00:55):
Exactly, exactly.
SPEAKER_02 (00:57):
Huh.
SPEAKER_01 (00:57):
That's interesting.
This is the best time of theyear.
Um for everything, because nowthe fall's gonna come around.
It's gonna go up from here.
This is what we're talkingabout.
SPEAKER_02 (01:12):
We've hit rock bottom.
SPEAKER_01 (01:14):
Yeah, we've seen rock bottom.
We can't go any worse than this.
SPEAKER_00 (01:18):
Listen, I just had the best July of my entire
online selling career.
So I really can't agree with youthere.
I mean, I would love it if thatwas rock bottom.
That's I'm we're telling youthat still the bottom.
SPEAKER_02 (01:31):
10K in one month is the rock bottom.
I'll take it.
It's gonna go up from here.
So you can't it's it 10K is thestepping stone going up now.
SPEAKER_00 (01:42):
I know.
I mean, I've had a 10K monthbefore, but not in July.
Exactly.
Never in July.
Yeah.
SPEAKER_02 (01:49):
So um It is great though.
It's gonna be up from now.
Um, if July is like this, we'reholding you to this standard to
never settle anything afterJuly.
It's gotta be more than this.
SPEAKER_00 (02:01):
Right.
Oh, yeah.
No pressure, no summer slowdown.
SPEAKER_02 (02:08):
So let me ask you guys this.
Did your city or state do atax-free weekend, something like
that?
I don't think so.
SPEAKER_01 (02:17):
Not yet.
They usually do, but mine'sgonna be this weekend.
Maybe ours is this weekend too.
But tax-free weekend is kind offunny to me because you know
you're not saving a whole lot,but people just want to pack
everything.
SPEAKER_02 (02:33):
Put it this way.
You spend a hundred bucks andyou save eight bucks in tax.
SPEAKER_00 (02:39):
Because people do that for back to school, right?
Isn't it usually like in thefall?
Yeah.
What do you mean?
SPEAKER_02 (02:44):
This is this is back to school now.
SPEAKER_00 (02:46):
According to NBC Chicago, Illinois has not had a
sales tax holiday for back toschool since the 2022 school
year and will not be having onethis year.
SPEAKER_02 (02:56):
Oh, that's true, because you guys just sales tax
is 10% anyway, so that's too bigof a Illinois.
SPEAKER_00 (03:02):
I'm sorry, but you are a mess.
And I feel confident saying thatas someone who lives in the corn
and gets the wonderfultrickle-down effects of every
all the decisions in Chicago allthe time.
SPEAKER_01 (03:13):
It's I think we gotta go to Oregon, no sales
tax.
SPEAKER_00 (03:16):
Right?
SPEAKER_02 (03:17):
Washington State, right?
SPEAKER_00 (03:19):
No sales tax.
And then does anybody else nothave sales tax?
Yeah, Delaware.
Delaware, that's right.
Uh Philly, uh shout out to ourfriend Joy.
SPEAKER_02 (03:28):
I wonder if it's Philly or Pennsylvania.
They don't have sales tax onclothing, on apparel.
SPEAKER_00 (03:36):
Interesting.
SPEAKER_02 (03:37):
Hence the uh retail arbitrage people there have a
10% profit margin.
SPEAKER_00 (03:47):
I mean, kind of, but like you can also be exempt
anywhere, right?
If you apply for it.
SPEAKER_02 (03:53):
I mean, that is true, that is true.
You can always use taxelling.
But certain but certain statesare harder to get tax exempt.
Know that.
Yeah.
Not everybody's uh that wasn'ttoo hard in Illinois,
fortunately.
Ohio to just print somethingout.
SPEAKER_00 (04:07):
Yeah, jump through a couple hoops, but it's just like
paperwork hoops.
SPEAKER_02 (04:12):
Yeah.
SPEAKER_01 (04:12):
Yeah, tax free weekend is coming up uh next
week for the great state ofTexas.
SPEAKER_00 (04:18):
So when you buy the that truckload of iPads, you
should buy that on tax freeweekend.
SPEAKER_02 (04:24):
That's a lot of tax.
Well though, I I don't thinkelectronics is included.
SPEAKER_00 (04:29):
Is it not?
SPEAKER_02 (04:30):
No.
SPEAKER_00 (04:30):
That's stationary.
SPEAKER_02 (04:31):
I don't know.
I think because mostly I've seenit in like you know, like
footlocker finish lines, umyeah, more like clothing wear
and that is interesting thoughfrom a back to school
standpoint, because likeincreasingly we're using
technology like that.
That is true, they do, they do.
But also to I know Apple haslike a student discount, you
(04:53):
know what I'm saying?
So like it's kind of like itkind of just offsets the tax.
Your discount is just offsettingthe tax.
It's like, do you want to useStacks exempt or you want to use
right?
SPEAKER_00 (05:05):
I wonder if you can stack it.
SPEAKER_02 (05:07):
I'm a I'm a reseller and I'm a student.
How does that work?
SPEAKER_00 (05:14):
You know what?
That's like how I got startedreselling, really.
Reselling my textbooks incollege.
SPEAKER_02 (05:19):
Now you can't because it's all ebooks.
It's all uh it's all like youknow, like you get permission to
use it, right?
Like like a little code.
SPEAKER_00 (05:28):
I hate that.
Also, like nobody when I I meanI mean I'm among I'm the second
youngest person hosting thispodcast, so I can't I can say
when I was by like a couplemonths, but when I was, you
know, in high school even, likenobody had a laptop.
That was like for college only,you know?
(05:49):
Like now it's like people havelaptops and tablets and netbooks
and like all kinds of stuff forlike elementary school.
It's just crazy.
SPEAKER_02 (05:58):
Man, I remember I had some some like classes in a
university and we weren'tallowed to have electronics.
Well, well, it wasn't like theydidn't make a rule yet.
And it was like teacher, likecertain, you know, professor
would allow it, certainprofessor would not.
And then um I uh I guess he wasa little old school and really
(06:22):
didn't catch up with technology.
Yeah, you know, probably heprobably had a flip phone or
like uh you know like a blackand white cell phone.
Yeah, and this was the firsttime that um iPad had well not
5G, I guess it was a 3G that youhave, you know, yeah internet,
right?
It's like no cell phones, youknow.
(06:43):
And I said, Is my iPad allowed?
And it's like yeah.
And you're like, oh my god, somuch trouble.
Yeah.
I Google every like I aced it.
SPEAKER_00 (06:58):
It wasn't called cheating.
SPEAKER_02 (07:00):
No, no, no, never.
Never.
SPEAKER_00 (07:05):
How is that not cheating?
Are you talking about a test?
SPEAKER_02 (07:08):
Yeah.
Like with iPads.
People had notepads.
People had notepads because theysaid you can bring up your
notes, you can re- refer to yournotes.
It's your own notes, not Google.
SPEAKER_00 (07:22):
They're on Google.
I'm just saying, I was a collegeprofessor for many years, and I
would have counted that ascheating.
I also would have been likepaying attention to what you're
doing on your iPad in class.
SPEAKER_02 (07:33):
I'm referring to my notes.
I'm looking at reference fromother name of my note
application.
Yeah, from other scholars thathave previously lived upon me.
Right.
I am great because I stand onthe shoulder of the giants of
people that wrote stuff onGoogle.
SPEAKER_00 (07:49):
Right.
SPEAKER_02 (07:50):
So that was fun.
Now chat we now with chat GPT,though, imagine just putting the
problem there, it'll just answerfor yourself.
What do you think?
SPEAKER_00 (07:59):
It's so next level, yeah.
Yeah.
SPEAKER_01 (08:00):
I mean, that's why it's gonna be a totally
different ballgame in five, tenyears.
We'll see what that even lookslike.
School is just gonna be totallydifferent.
SPEAKER_02 (08:09):
Let me let me ask you this.
Are you gonna having a kid?
Are you gonna um encourage slashteacher kid on how to use the
internet to her advantage?
100%.
SPEAKER_00 (08:23):
That's what Uncle Ken is for.
SPEAKER_02 (08:26):
Yeah, if you don't, that's why he's like, here's
this iPad.
SPEAKER_00 (08:31):
You just go to this app with the big colorful G on
it.
SPEAKER_02 (08:35):
He's got 5G now.
Imagine she's probably gonnahave 6G.
It's gonna be super fast.
SPEAKER_01 (08:42):
Yeah, whatever that looks like.
Yeah.
SPEAKER_02 (08:45):
Like, I don't like that is one thing that
constantly I ask every day.
How can I use a technology thatwe have that could streamline
things that um we have movingforward?
SPEAKER_00 (08:58):
I don't ask myself that every day, but
periodically, sure.
SPEAKER_02 (09:01):
No, I'm at the point where it's multiple times a day.
SPEAKER_00 (09:05):
I literally just look at JC and said, Babe, like
how can technology do this forus?
SPEAKER_02 (09:09):
I said, Babe, you we have to be really good at this.
We have to start.
And then now, like, instead ofGoogling it, yeah, I I mean
Glenn can probably tell me tellthis that it's like Google it,
Google it.
I'm like, I'm that.
Now it's just like chat GPT,chat GPT.
Ask chat, ask chat.
SPEAKER_00 (09:28):
Ask chat.
It's um that's called gaitanoingit.
SPEAKER_02 (09:33):
Yeah, yeah, winging it, yeah, right.
Um, it's not winging it now,it's ref ref referencing it with
multiple sources.
SPEAKER_00 (09:43):
It may or may not be credible.
SPEAKER_01 (09:46):
Well, AI is trying to build up our listings, so
it'll get there very, very soon,but it's still making quite a
bit of errors.
SPEAKER_03 (09:52):
Yeah.
SPEAKER_01 (09:54):
Some other random for uh speaking of eBay stuff,
what's been going on in now thatJuly is coming to an end,
there's some random stuff thathappened in my store.
Number one, I did go um belowstandard at one point.
And then I hold on.
(10:17):
If I if I got evaluated today,it would have been or yesterday,
it would have been.
SPEAKER_00 (10:23):
We don't discriminate against those who
are below standard.
SPEAKER_01 (10:26):
Yeah, we don't, we don't, we don't.
We just ask about it.
SPEAKER_00 (10:29):
But what happened?
SPEAKER_01 (10:30):
Okay, there's a couple of things that happened
in this month.
Number one, I did get anothernegative feedback, which that
also happens.
Garbage.
Um, I know.
SPEAKER_02 (10:40):
Which doesn't count though, right?
SPEAKER_01 (10:42):
No, but I just hate seeing it.
I mean well, the guy put itthere was a huge crease on the
jersey.
Um, so yeah, that got a negativefeedback.
I haven't haven't countered yet.
Um, the other thing happened wasI got uh like a return request
for this uh pre-owned jersey,and the guy opened it and he
(11:05):
said that there was a tiny, tinypinhole that should have been
described.
SPEAKER_00 (11:13):
Were you like it's a mesh jersey?
There's holes.
There's tiny holes all over it.
SPEAKER_01 (11:19):
And it was a pre it was pre-owned, so I'm gonna see.
I actually hadn't looked throughthe photos to see if it was
actually on the photos or not.
I mean, I did put everythingabout it, but I don't even know
if they put it on it was so itwas so tiny that like you could
barely even even see it on thephoto that they put to open a
return.
And so um I think what happenedwas since I have auto returns on
(11:43):
this one.
Well, this one ended up beinglike um not described return
instead of the other kind ofreturn.
So in my own head, I thought,well, they're already
automatically accepted, so thisone should get sent back very
soon.
SPEAKER_00 (12:01):
Yeah.
SPEAKER_01 (12:02):
And instead I got an email, you didn't respond to
this return, so now that wouldput me below that you didn't
respond to a customer's request,something like that, right?
SPEAKER_02 (12:14):
But see, that's the thing.
That's when that system is kindof like flawed, if that would be
a term, because that is thereason why we don't have
automatic access.
Because you know how they send aproof, right?
Like, hey, here's the fault, andthen you can respond.
(12:37):
Because I think correct me ifI'm wrong, and uh, you know if
you have experience with this,if you don't respond to that,
even if the request is alreadyprocessed, the the buyer could
say, like, you didn't respond tomy request, even though they
have access to printing thereturn label, right?
So that was that is kind of likeyou might have to turn that off,
(13:01):
bro.
You don't you don't get a lot ofuh return, so might as well deal
with it.
SPEAKER_01 (13:06):
I have the high I have the highest percentage of
all three of us.
What are you talking about?
SPEAKER_00 (13:11):
Oh no.
I had um I had a return thing,uh a request that was opened,
and the person wrote in like youknow how they write a message
and they think, oh, this isgoing to someone other than the
seller.
They were totally throwing meunder the bus.
Like, this seller will notrespond to any of my messages,
blah, blah, blah.
And I wrote them backimmediately, like within the
(13:32):
return case.
And I said, This is the firstcommunication I've gotten from
you.
So sorry that I didn't read yournon-existent messages, but like
also look at the trackingnumber.
Like also in this return case.
Like, that is mine.
SPEAKER_02 (13:47):
The the buyer still wants the item, right?
It says they open, like notreceived.
The buyer still wants the item,and then this this item
literally went, you know, touracross the US.
Like here to Kansas to Nebraskato like it was at it was just
like bounce around.
(14:08):
I'm like, how?
Like, what kind of label didthis guy have?
Let me use this label to getshipped across the country.
SPEAKER_00 (14:14):
They might have put it on a box that had other
labels on it.
No, I mean, and then theyignored it.
Oh, it was years.
SPEAKER_02 (14:20):
Yeah, they didn't exist.
SPEAKER_00 (14:21):
I've had that happen before.
SPEAKER_02 (14:22):
They didn't get there yet, right?
Yeah.
And then I got like a negativefeedback because I didn't
respond to their request.
I'm like, you still want it.
I don't have I don't have timeto check it every day to tell
you it's in Kansas now.
Oh, it's in Denver.
Like, it doesn't even I I don'tcontrol that.
But I um I believe it gotdelivered eventually, so I got
(14:50):
the negative feedback from shit.
SPEAKER_00 (14:52):
So Glenn, were those all of the things that put you
below standard, or was theremore?
SPEAKER_01 (14:58):
Um so that was the main one, but then another
experience was I sold threejerseys to one guy, and he had
like just all buy it now.
And I'm like, okay, got theprice.
Yeah, I know.
Exactly.
SPEAKER_02 (15:13):
Too good to be true.
Too good to be true.
SPEAKER_01 (15:17):
Yeah, nothing.
Just bought all three, you know,pay the full amount.
You know, it was almost like itwas like 350 bucks or something.
All right, cool.
Take them all.
Great, and then of course, um, Iget return requests for two of
them.
Oh and the third one, I guess,is being kept.
SPEAKER_00 (15:38):
Oh, this was a try-on service.
Yeah, yeah, yeah.
I see.
SPEAKER_01 (15:42):
Oh and so I'm like, okay, let's see what I receive
back.
So I go and click in theprofile, and the guy is also an
eBay seller.
Um selling jerseys, some areautographed, things like that.
But has very bad feedback.
Oh crap.
Um, I never received these, um,never received these on another
(16:06):
one, uh, sent damaged, and I'mlike, oh man, something's gonna
happen here.
So I get the two jerseys back,and there's a tiny pinhole.
I wish.
I wish one of them was a huge umlike sharpie mark on the back.
SPEAKER_00 (16:29):
No, I'm just gonna be a big thing.
SPEAKER_01 (16:30):
Just like a big line just like right in the back.
SPEAKER_02 (16:33):
Switcheroo.
SPEAKER_00 (16:34):
Yeah, and then the other one just hated you as this
competition.
SPEAKER_01 (16:38):
Maybe.
Well, I don't even he's not evenreally selling this type of
stuff.
And then the first one was justall dirty on the numbers.
SPEAKER_02 (16:46):
Like just I don't know what you like it like can
you tell it was yours or not?
SPEAKER_01 (16:52):
That's the thing.
I think they're yeah, both ofthem were definitely mine.
I think they they both lookgood, but they were obviously
used or marked up or something.
Oh my gosh, that's styled.
SPEAKER_02 (17:06):
I wonder that's that was their reason why you know,
like, okay, let me mark this upand say, like, hey, this is item
not a subscribe.
You know what I'm saying?
Like, I wonder if that's theirway of trying to pass an item
that that not used.
SPEAKER_00 (17:21):
Shady jersey seller, if you're listening, let us know
why you did this.
We'd love to know.
SPEAKER_01 (17:26):
So I did the 50%, you know, taking that money on
the return, um, but it hasn'tgotten through yet.
And it's already been likealmost a week, so I don't know
what's happening.
SPEAKER_02 (17:37):
See, this is where AI would come in clutch because
one is they would take into anaccount of okay, Glenn's been a
good seller, and then this buyeris also a seller but has a shady
review.
Yeah, right, like that shouldhold weight.
If we're gonna have ratingsanyway, why would it only affect
(18:02):
one or the you know, a seller,not a buyer?
Especially a buyer that's also aseller.
You know, like well, are wecalling an enthusiast, right?
An enthusiast that's a buyer anda seller, we gotta have some
street credit or some eBaycredit or something like that.
Um so that that and then if ifwe start a return, just take a
(18:25):
photo and then now good.
I think should we should we putblack light marking or stamps on
our stuff just in case if it's aswitcheroo?
Because you never know.
I I I know but how often do youhave a switcheroo?
Yeah, you never do.
But but it only not a lot oftimes, but when it does, it
(18:45):
stinks.
SPEAKER_01 (18:47):
So it stings like a bee.
SPEAKER_02 (18:53):
Ouchy.
It's like all honey, and thenyou get stung once, you just
smack that thing out, and youjust the stinger.
You're like, that's the end ofyou.
SPEAKER_01 (19:03):
Yeah, speaking of a bee.
Well, real quick, the bee jumpedinto my uh whatnot live shows,
and these guys are defensivenow.
Like, this is they're like,What?
Who is this?
Why because Ken they haven'tseen Ken in a long time?
SPEAKER_02 (19:15):
I have a mod, I have a mod account, I have a mod
button, and then I think one ofyour mod is like, who is this
guy?
Yeah.
Oh my god! Or somebody said, Whodoes you think he is?
Like you've been jumping in.
SPEAKER_01 (19:32):
Kenny's been jumping in and I'm just gonna start
being rude.
unknown (19:36):
Rude.
SPEAKER_02 (19:37):
They're probably uh they can't ban me because I'm a
mod.
SPEAKER_00 (19:41):
I guess.
SPEAKER_01 (19:42):
Yeah, Kenny's a mod, so nothing they can do about it.
SPEAKER_00 (19:44):
But that's hilarious.
SPEAKER_01 (19:46):
It's kind of weird on how um like this hat
community has kind oftransformed.
Like it wasn't even really likethis, and then now they're very
like on certain things, and likeI don't know what is what is
going on there, especially ifyou man, if you have a missed
payment now on my show, theseguys are just like tearing me
(20:06):
up.
They're like, we don't acceptEBT here, and like pests get up.
Some other guy was just likeyeah, some of the guy was like,
food stamps don't work here, andlike I know, these guys are just
going up, and I'm looking at it.
I know, what did this turn into?
SPEAKER_02 (20:27):
You taught these people nothing about yeah, being
nice, yeah.
I forgot I think one night Iwalked, uh I got in there and I
said, Wear them A-frame hats,and then Glenn was running
fitted.
He said, Read title, bro.
Read the title.
SPEAKER_01 (20:47):
Kind of like, what is happening here?
SPEAKER_00 (20:49):
No respect.
No respect.
We don't know who you are.
Not anymore.
SPEAKER_02 (20:54):
Certainly, people like me, like are when are you
coming back?
And it's polarizing.
It's people that numb in andpeople that just keep funny off
the room.
SPEAKER_01 (21:02):
I know.
SPEAKER_00 (21:02):
They're probably are we gonna meet anybody who has
been frequenting Glenn's liveshows when we're at eBay Open?
SPEAKER_01 (21:10):
Is someone anyone gonna come up in person to us
and I think maybe some YouTube,some older ones that we've met
and are like conferences, ourouthustled stuff.
I think my friend too, sothey'll definitely be there.
SPEAKER_00 (21:26):
So we love you, Yinka.
We can't wait to see you.
SPEAKER_01 (21:29):
Uh 100%.
SPEAKER_00 (21:30):
I think yeah, and we should rename this to like the
Inca fan club instead of sellerclub.
SPEAKER_02 (21:37):
And we have to uh also we're gonna we're gonna now
Glenn's the whatnot seller.
You know?
Yeah, this guy's a whatnotseller, you know.
SPEAKER_00 (21:46):
Except you're gonna have to say it like out of the
corner of your mouth.
Yeah.
SPEAKER_02 (21:50):
I'm a whatnot seller.
Where are we right now?
Um no, I think I think thatwould be cool.
Um hopefully they'll have abooth or uh place where uh we
can um send Glenn to.
SPEAKER_00 (22:03):
Like eBay Live.
SPEAKER_01 (22:05):
Yeah, send me the eBay live.
I can show how much feedback Ihave.
Right, what I've been doing andwhatnot.
Let me check.
SPEAKER_00 (22:10):
It'll be like I see you were below standard.
SPEAKER_01 (22:15):
Can we track you on this live?
SPEAKER_02 (22:18):
Oh no.
SPEAKER_01 (22:20):
Like, yeah, going back to that though, I am I am
above where am I right now?
Um yeah, I am on top rated.
SPEAKER_00 (22:29):
Okay, great.
SPEAKER_01 (22:31):
Yeah, you got it back.
SPEAKER_00 (22:32):
Make sure you're top rated in a couple weeks.
SPEAKER_01 (22:34):
Yeah, I'm top rated, and uh my pinhole jersey is the
only one that held me back.
So that is it.
I am um back at it.
SPEAKER_00 (22:43):
I'm so glad to hear that.
SPEAKER_01 (22:44):
Full recovery in record time.
SPEAKER_00 (22:47):
I had a a weird return situation, I can share
really quick, but basicallythere was some return that um
didn't arrive back to me likewithin the time frame that I was
supposed to respond to the case.
Well, I contacted um eBay aboutit, and I was like, hey, what do
I do about this?
Because I don't want to refundthem without seeing the item
(23:10):
first, but it's like thetracking is showing that it's
like delayed.
And they were like, oh, noproblem.
Like we'll just put a hold onthe case and then let you know,
that'll pause it basically andgive it more time to get back to
you, and then you can proceed asusual.
Well, all of a sudden the casewas closed.
It did get back to me, but thecase was like gone.
Like I couldn't do anythingbecause there's a hold on it.
(23:32):
So I get an email from eBay thatsays, um, we understand that
your shipment was returned, itarrived, and you no longer had
the option to issue a refundbecause of the hold.
So we've issued a refund on yourbehalf, and rest assured, we've
removed the defect on youraccount.
So, and like basically saying,don't freak out if you see a
(23:53):
defect on your seller dashboardfor a minute, we've already
removed it.
But I was like, that'sinteresting.
Was it a defect because I quoteunquote didn't respond to the
return case or didn't issue therefund?
They did it on my behalf.
But I thought that wasinteresting.
Like a person at eBay had tomanually get involved in that
process and issue the refundbecause of the hold on the case.
(24:14):
But I mean, it did save me fromhaving to like not get the item
back in time, you know, like itwas a weird workaround.
But I I just like was like, ohyeah, whatever happened to that,
and then all of a sudden I gotan email about it that said
everything had been done on mybehalf, so that was kind of
interesting.
SPEAKER_01 (24:29):
Yeah, like I didn't do anything, but sure.
Go ahead.
SPEAKER_00 (24:32):
I was like, well, all right, fine.
SPEAKER_01 (24:34):
But they're refunded from eBay's money, not your
money.
Um should be.
SPEAKER_00 (24:41):
No, I think it refunded from my money.
Oh yeah.
Because it was still it was likeas though they wanted to make it
as though I had gone in in ontime and s and sent the refund I
was supposed to send.
But I'm also not sure about thisbecause like I didn't really
have a chance to say, like, whatif the item uh the item was
(25:02):
fine, but what if it wasn't?
SPEAKER_03 (25:03):
Yeah, exactly.
SPEAKER_00 (25:04):
I guess it would have had to recontact them and
say, hey, actually, this was notin the original condition or
whatever, but I mean, usually itis, unless you're glutton.
unknown (25:14):
No.
SPEAKER_01 (25:15):
You're like hey, this item is not.
SPEAKER_00 (25:17):
Unless someone's, you know, tying their um tying
your jersey to their like truckhitch and like driving it all
over the place and returning it.
Yeah, yeah, then returning it.
Super lame.
unknown (25:28):
Yeah.
SPEAKER_01 (25:30):
Oh lame.
Very interesting story.
So I guess we all had somelittle uh stories from July on
returns or random issues.
SPEAKER_00 (25:39):
Um getting harassed on your shows.
SPEAKER_02 (25:42):
It's over.
Overall good.
Overall good, I would sayoverall good.
Um like we well, like wementioned, um this July for me,
and now that we know Anna's isbetter than last year's July.
SPEAKER_00 (25:57):
Way better.
SPEAKER_02 (25:57):
And and definitely glance, because last year you
didn't do much, right?
With eBay?
SPEAKER_01 (26:02):
No, I did, but I'm down from last compared?
SPEAKER_02 (26:07):
Yeah.
It's a returns, man.
It's a returns it is.
SPEAKER_00 (26:12):
I think it's the uh the in blocks of hats.
SPEAKER_01 (26:16):
It's probably what it is.
SPEAKER_00 (26:18):
Yeah.
SPEAKER_01 (26:19):
Um I didn't even get to show you guys which people
that are listening aren't gonnabe able to see this, but I'm
trying to reorganize this wholestorage thing.
I ended up getting some othershelves from a store that was
closing down.
SPEAKER_03 (26:32):
Nice.
SPEAKER_01 (26:32):
Um, so now I gotta fill in.
Well, actually, this shelving isgonna be glass, so that's gonna
be interesting as well becauseit was from a store, it was
fancy.
Now I gotta be very careful whatI do.
SPEAKER_00 (26:47):
So you don't like bash your head on a glass shelf
or what?
SPEAKER_02 (26:49):
Now you can see the the dust.
The dust.
Exactly.
That's true.
SPEAKER_00 (26:53):
Now you have so much more to dust.
SPEAKER_02 (26:55):
Let's see, let's see.
SPEAKER_01 (26:55):
So I gotta fill in this back part.
SPEAKER_00 (26:58):
Nice.
SPEAKER_01 (26:59):
Um, and then these bottom racks down here um are
gonna be like four or five, Iguess like shelves.
Yeah.
So everything's gotta getorganized for eBay.
I just need to do something towhere these items sell when I'm
not live.
And then I need as many talkingto Sneakers Envy, who we we
(27:21):
talked uh a couple of days ago.
If people want to look upSneakers Envy on eBay, you can
go ahead and do that.
SPEAKER_00 (27:26):
Okay, well, now I'm jealous.
Only one not talking to SneakersEnvy over here.
You'll talk to Sneaker.
We're gonna be best friendsafter eBay open, it's fine.
SPEAKER_01 (27:34):
You know, exactly.
You're just saying that I gottado a lot of, I guess, variation
and adding as many products aspossible, but I see I mean, is
that really the eBay way?
Is that for every store to grow,we just need as many products as
possible?
SPEAKER_00 (27:52):
I mean, well, does it just mean like diversity of
products or like yeah, yeah, notgoing too much versus going too
deep?
Yeah.
unknown (28:00):
Yeah.
SPEAKER_01 (28:01):
So a good like five quantity, five of every hat or
something, or two or that wayyou're giving it's like it I
would say it's called it'scalled like the shotgun effect,
right?
SPEAKER_02 (28:15):
Like just yeah, spraying as many listings as you
can, um and one of them willgrow if you know you're looking
at planting seeds.
Um but also we're not talkingiPads under retail here.
(28:35):
You know, so like we're talkingabout products that are brand
new that might not be available,easily available to the
customers um that have to findit.
So are we the question is thequestion is are we attracting a
lower or like a more specificbuyer with the products that
(29:00):
especially what you're doing,right?
Like you have different sizes,and then for example, like me,
uh live in Cincinnati, so am I afan of that team or their big
market and small market theme?
I wonder if the question ismaybe because there's so much
variation under the product thatyou're trying to list, then it
(29:20):
just becomes way more option.
Instead of like a red hat, I'mselling to a hundred people that
likes red hat, now you're doingred and blue and black at a
certain size, seven, seven and ahalf.
So it like it breaks it downlower.
(29:41):
So maybe in your perspective, itseems like you need way more.
But to that buyer, I'm onlylooking at I'm only interested.
Let's say you have a thousandlisting stores, and I'm a
Cincinnati guy, and I don't likeother colors besides red and
black and white.
So maybe I'm only looking atyour stores like oh, I like this
store.
He has five listings of what Ilike.
(30:03):
And that's all I appreciate inyour store.
So now you'd have to have fiveother listings that you can
bring Anna to your store.
Good luck.
SPEAKER_01 (30:14):
Good luck.
Good luck with that.
It has to do with um sports.
SPEAKER_00 (30:18):
And it has to have a tiny pinhole in it.
SPEAKER_01 (30:22):
Yeah, exactly.
That's a sneaker.
I'll return it if it doesn'thave a tiny pinhole in it.
Oh no.
SPEAKER_00 (30:27):
I was promising too much.
SPEAKER_01 (30:28):
With a huge sharpie mark in the back.
SPEAKER_00 (30:30):
Right.
Sneakers and we said I love thatpre-lov stuff, you know?
SPEAKER_01 (30:34):
Yeah, exactly.
That's what I gotta ask for eBayOpen.
Is what about the algorithm?
Does it like you knowmulti-quantity?
You pick your size, one listing,and we also get to show, hey,
three hips sold, and it's hugeright there on the listing.
(30:58):
Bring some credibility.
Or do we like let's say you're aclothing clothing seller, you
have the same shirt, small,medium, large, extra large, 2x,
all have a each their ownlisting, and you accept you have
a best offer option for each.
Is that a better way to do it?
SPEAKER_03 (31:18):
Right.
SPEAKER_01 (31:18):
Because if I have a single listing, you can pick
your size, I cannot have a bestoffer.
SPEAKER_00 (31:25):
Right.
SPEAKER_01 (31:25):
Unless they change that something.
SPEAKER_00 (31:27):
Kim, haven't you like A-B tested that?
SPEAKER_02 (31:30):
Yeah, I've done it.
So I've done one that'svariation and then one that's um
has single listing only, right?
Single, I uh single color.
Um I I'm running both, but thethe single listing doesn't have
best offer, right?
(31:50):
I mean the variation doesn'thave best offer.
It's kind of hard to run tochange anything there unless you
have to edit each pricecategory.
Because because it allows you tookay, let's say small is 25
bucks, medium is 30 bucks.
But for me, I'm thinking like,no, they're all the same
product.
I just want to repr if I justwant to reprice all of them at
(32:12):
20 bucks, you can't do thatquickly.
You gotta go in and editeverything.
So it is still like a singlelisting on the on the point on
the point of view of when you'relisting it or when you're
repricing things.
But for the buyer, are you justbecause like one strategy that
I've used is like okay, um allmy variation, since I don't have
(32:35):
best offer, I can just put likelet's say a$30 item that I'm I'm
selling.
Let me just put this at 35 andthen put like a 10% um what do
you call that?
Um promoted listing fee.
So then I see it on top all thetime, but then again, like am I,
you know, I'm gonna attract thebuyer that when I see it, I buy
(32:58):
it, or my other listings canattract the the you know, the
person that that sorts.
So I think it's good if you haveover three of the same quantity.
You're not double listing it,right?
Like, okay, I'm putting threehere and I'm putting three, so I
(33:19):
have six total.
So that might be what you needto do.
SPEAKER_01 (33:30):
Yeah.
SPEAKER_00 (33:31):
This is a a little bit of a sidebar, but I feel
like I have in July seen a lotmore, and like by a lot more I
mean like a handful instead ofzero, but a lot more people who
are like kind of like bundlingstuff in a way, where they're
making offers on like here'sthree different pairs of shorts,
and they're all the same size.
(33:51):
So, like presumably they'relike, Oh, I want all three of
these for myself, right?
Like it's kind of interesting,or tank tops.
Well, shorts and tank tops, I'veseen it a bunch, and I'm like,
this is why we need to be ableto bundle things.
SPEAKER_02 (34:02):
Oh, you mean on the listing they have they're
selling both?
SPEAKER_00 (34:05):
No, no, like people buying stuff from me.
Like, I've had more likemultiple, not even multiple
quantity, but like multipleitems that are like almost the
same item, but like in differentcolors or whatever.
SPEAKER_02 (34:15):
Yeah, yeah, yeah.
I've had this person buy threepairs of shorts, and I was
nervous about that because youknow, like kind of like the
glance situation, but no, theythey liked it, they just paid
full price.
SPEAKER_00 (34:26):
Yeah, rock and roll.
SPEAKER_01 (34:28):
That's that's what we want the most.
Pay full price.
SPEAKER_00 (34:30):
Full price.
SPEAKER_01 (34:32):
And just a happy customer and a happy seller.
All right, yeah, I know you wantto talk about some eBay news as
well.
SPEAKER_00 (34:42):
Yeah, so we have some cool stuff to talk about
with regard to eBay releasingtheir Q2 earnings report.
We are like freshly into Q3, sothis would just came out a
little while ago, and it's kindof interesting numbers.
I don't know about you guys, um,but this is not like the same
type of stuff that younecessarily hear in like seller
(35:03):
communications and the stuffthat's really like geared
towards sellers that eBay givesus a lot of information updates
on a regular basis, but this ismore like the you know, the
business at large and kind oflike for like shareholders and
like stockholders, right?
To like to the owners of eBay.
Yeah, to evaluate like how iseBay the business doing.
(35:24):
And so that's not something thateverybody who I know that sells
on eBay pays attention to, but Ithink it's pretty interesting
because even if you don't likeown their stock or something,
like this is a platform whereyour business lives.
So I love to get these littlecheckups on how is eBay the
business doing.
So there were some prettystriking things in this this
(35:45):
one.
So we thought we'd you know talkabout some of the highlights.
SPEAKER_02 (35:49):
I like that.
Um, I think one of thehighlights is um the quarterly
growth.
Obviously, it's measured bypercentage, and this has been
their biggest quarterly growthas far as I did the research
since 2023.
Oh, 2022 to 2023 growth.
(36:10):
Um this is the biggest.
SPEAKER_00 (36:11):
Uh so that like that like got our attention.
SPEAKER_02 (36:14):
Yeah, I think that's pretty cool, right?
So the percentage of change uhfrom Q2 um is plus six percent.
I think that's pretty bigcompared to what's always been,
it's always been around plus onepercent.
I think that's pretty cool.
Um, so revenue rose from 2.57billion in Q224 compared to now,
(36:40):
it's 2.73 billion.
SPEAKER_00 (36:43):
Yeah, that's like a big chunk.
SPEAKER_02 (36:45):
That's a big chunk.
When you're talking smallpercentage at a billion dollar
rate, right, 0.6% of billions ofdollars is a lot of money.
SPEAKER_00 (36:56):
Yeah, so that's the revenue, and the GMV is also up
like a similar percentage.
SPEAKER_02 (37:02):
So so when I kind of like are when I'm kind of trying
to read this, that means theysold way more, basically.
So eBay sellers are selling havesold way more in Q2 this year
than last year.
So seller slow a summerslowdown, what?
(37:25):
Not me.
Besides me and Glenn's Thor.
SPEAKER_00 (37:28):
I just advanced it.
SPEAKER_02 (37:29):
Me and Glenn Store, the rest of the eBay sellers
have sold way more.
SPEAKER_00 (37:32):
Some kind of cosmic uh punishment for acting like
the summer slowdown didn'texist.
SPEAKER_02 (37:39):
Yeah.
So so eBay backed it up andsaid, it doesn't exist, Anna.
SPEAKER_00 (37:44):
Except for for you.
SPEAKER_02 (37:46):
Except for the two ghosts that said it doesn't.
SPEAKER_00 (37:50):
It's like really hilarious and topsy turvy of
them.
SPEAKER_02 (37:54):
Yeah.
So uh so basically we're justgonna run through the different
stuff that we've that caught oureye that cost the growth.
SPEAKER_00 (38:04):
Yeah, because this earnings report has all kinds of
like great data, but they alsodo attempt to kind of like
explain or at least sort ofilluminate like what's been
going on in the business thatwould relate to this.
Like, I don't know that they candraw like a super straight line
to any amount, you know.
SPEAKER_02 (38:20):
Yeah, like in the report who cost it, right?
SPEAKER_00 (38:22):
Like, yeah, but it's like it's the totality of
circumstances.
SPEAKER_02 (38:26):
It's that hat sellers now selling iPads all of
a sudden.
SPEAKER_00 (38:29):
It was definitely him, he was the whole reason for
all that rather than GMV.
SPEAKER_02 (38:35):
So first one I want to point out is um eBay Live.
Uh so if you guys don't know,eBay is also now a live selling
platform and have been for awhile, but now it's been coming,
it's been coming up on my feed,it's becoming a little bit more
mainstream.
SPEAKER_00 (38:52):
Yeah, I've been seeing it more prominently on
eBay too.
SPEAKER_02 (38:55):
So it's definitely in front of our face more now,
but also one of the things thathelped help cause the growth,
also because eBay is global,that eBay Live has expanded to
UK.
So during Comic Con in London,they have officially launched
the eBay Live in UK, so that wasa big launch for them globally.
(39:17):
And also they're doing live ontour.
So there is this airstreamthat's stacked out with eBay
Live um kind of like colorway ordesign that's traveling across
the country and doing eBay liveacross the country.
SPEAKER_03 (39:34):
That's so cool.
SPEAKER_01 (39:37):
So I think with eBay Live, though, I checked it out
this morning and I was like,hmm, I'm gonna see what's kind
of going on here.
And then it's kind of funnybecause like I clicked on the
first show I could see, and itsays, You have logged out on the
live.
SPEAKER_00 (39:51):
Ouchie! Not a good user experience.
SPEAKER_02 (39:54):
Yeah, there's like um top-rated seller only.
SPEAKER_01 (39:57):
Oh, that's what it was to win.
SPEAKER_00 (40:01):
I really want to see you on eBay live though, then.
SPEAKER_01 (40:03):
I do want to try it.
I'm oh definitely.
SPEAKER_02 (40:05):
We're gonna put them there.
SPEAKER_01 (40:07):
Yeah, I want to see everything I can do to get an
eBay live.
SPEAKER_00 (40:10):
Maybe we can like bring some hats with you to
Vegas, and maybe we can get withthe live team while we're there
and be like, hey, let's do onefrom our booth.
SPEAKER_01 (40:17):
Just start raining hats.
Like, hey, here we go.
This is what I can sell.
Come on, just give me in thisapp.
Let me see what's going on here.
SPEAKER_00 (40:22):
Just give me in here.
Give me in.
SPEAKER_01 (40:24):
Just give me a shot.
Selling it for a dollar.
SPEAKER_00 (40:26):
Just give me a shot.
SPEAKER_01 (40:28):
I'm willing to come off the bench.
SPEAKER_02 (40:31):
So, so also too, um, and anything you want to point
out?
Uh, next thing that fueled thegrowth?
SPEAKER_00 (40:38):
Um, another one that of course I always pay attention
to because I was a up andrunning grant recipient years
ago, um, is that they're stilldoing a lot of small business
initiatives.
Um, obviously they did the upand running grant program again.
Applications for that close inlike June, but they we haven't
heard who the winners are yet.
So I'm excited for that.
But I like that they mentionedthat in this earnings report
(40:59):
because, you know, it's like onthe surface that looks like,
okay, well, that's a$500,000expense to award all these
grants.
But the whole point is that thatis a direct investment in their
sellers, and that is helpingsellers, especially the ones who
win the grant.
But, you know, the coachingresources, the grant money that
can get put back into thebusinesses really does help new
(41:24):
sellers or like sellers that arealready up and running, right?
And it helps um, I know a lot ofwinners, it helps them to like
really scale up or increase umtheir business faster.
So I think, you know, while Idon't know how 50 recipients
factors into this whole pictureof growth, in general, like eBay
keeps doing this year over year,these different programs and and
(41:46):
the up and running grant is justone of them.
But you know, these theseentrepreneurial kind of programs
that actually make businessesgrow faster.
So I think that's pretty cool.
SPEAKER_02 (41:56):
All right.
And then one of the things thatI want to touch up as well, I
think eBay's on a breakingrecords kind of mode here, is
the authenticity guarantee.
They've scaled it up, and forthe first time, they have
authenticated over one millionitems in one quarter.
SPEAKER_00 (42:18):
That is so many.
SPEAKER_02 (42:20):
Wild.
SPEAKER_01 (42:21):
Now items, which means not just sneakers.
SPEAKER_02 (42:25):
Right, yes.
It's items.
Um that uh luxury handbags, uhluxury watches, even now
streetwear, uh sneakers andjewelry.
That's like watches, um, andlike gold jewelry and stuff like
that.
(42:45):
Um, more than just watches?
Yeah, yeah, yeah, yeah.
Um actually Miss Melina hasexperience with it.
Oh, that's awesome.
Um with Melina's boutique.
And um that was interesting,right?
Like, I guess that requires uhan authenticity guarantee.
Imagine buying a gold chainthat's listed for 18 carat, and
(43:06):
then you get uh 12 carat or alower carat gold, right?
I guess that's important, right?
So I'm sure that would boost,you know, like or like some
diamonds or something like that.
Um that would be interesting tosell there.
Um, and also uh speaking ofcollectibles, Glenn, what do you
think about golden collectibles?
SPEAKER_01 (43:28):
Well, especially right now with like collectibles
and the where where they're at,it's just like we have like the
national with all the cards andall that's going on like during
this week right now, too.
From Pokemon to autograph withsports stuff and autograph
stuff's going on, yeah.
It's just like and then alsoit's kind of unfortunate too is
like the celebrity stuff that'sbeen going on.
(43:50):
I've been seeing people flipcrazy, like as the hack
autograph, like Hulk Hoganstuff, all of that.
Um but a lot of people just wantlike a piece of the action of
everything wrestling, huge toowith um game worn stuff when I
don't know, it's just crazy withthe the entertainment side.
(44:13):
And people are paying big money,that's for sure.
SPEAKER_00 (44:17):
So do you think people this is a really
nefarious idea?
Hopefully, no one's doing it.
But I was just thinking, okay,Glenn, how do you recoup your
Sharpie slash jersey and sell itfor more?
You could AI generate an imageof a celebrity wearing it and
then sell it as warm.
Warm by I'm not saying do it.
SPEAKER_02 (44:39):
I'm saying by showing the Tani with a straight
Sharpie mark on the back.
Do it.
Be like, chat GPD, create astory of why this Sharpie um
because his teammate was gonnasign it and he fell and
accidentally scored a home run.
SPEAKER_00 (44:55):
Like, wow, now this is so valuable.
You know?
SPEAKER_01 (45:00):
Yeah, I don't think I can do anything with uh mark
like that, but I mean I canresell it as pretty owned, but
that's about it.
SPEAKER_00 (45:06):
You gotta think creatively, okay.
SPEAKER_01 (45:08):
All right, let me know.
SPEAKER_00 (45:09):
But don't do anything uh illegal.
Okay, nothing illegal.
SPEAKER_01 (45:13):
Yeah, we've gotta keep this uh top rated.
SPEAKER_00 (45:17):
It's gotta be ethical and legal.
SPEAKER_02 (45:20):
So yeah, I think those are kind of like a few
things that fueled the growth.
Um one of the things, you know,to kind of just I guess sum it
up, like maybe we can give ourtakes what you guys think about
this growth.
But for me, I think that justkind of shows that there are
products being sold on eBay, thebuyers are there, and if the
(45:42):
stars aligned, they get to clickbuy it now on your listings.
So that's my short take.
SPEAKER_00 (45:48):
Yeah, I think also like I don't even know if this
was mentioned specifically, butI've been really happy with eBay
doing more of like a broadmarketing for eBay, the Things
People Love campaign.
SPEAKER_03 (46:01):
Right.
SPEAKER_00 (46:02):
That's been going on for a while now.
But like honestly, there were somany people over the years that
I've been selling on eBay thatI've randomly encountered that
are like, oh, eBay's still athing, which is like
unfathomable to me because Ilike live in eBay every day.
But like there's people who justthought, and and you know, also
internet trolls and stuffsaying, like, oh, eBay's dead
and whatever.
(46:22):
And it's like, it's literallynot, it's doing really well and
it's growing.
SPEAKER_02 (46:26):
But even doing billions quarterly.
SPEAKER_00 (46:29):
Yes, dude, like billions with a B.
But anyway, it's justinteresting, you know, that
perception is can be sodifferent, like it can be so all
across the board.
And I I really like to seewhat's what's backing up the
success too.
Like, I like to have some cluesin into that and also to see, I
mean, now being in in an eBayseller for such a long time,
(46:53):
relatively, and paying attentionto like things that you know,
eBay tells us as sellers, hey,we're working on this, we're
aiming to like do X, Y, and Z.
And then seeing like some ofthat stuff actually come to
fruition over the years, youknow, like having a little bit
of a longer view of things now.
Like, I think it's really cool.
And and I guess the older I get,the more I pay attention to to
(47:15):
these kind of reports because itshows that big picture um growth
and follow-through.
And I just think it'sinteresting.
SPEAKER_01 (47:22):
And then with eBay Open coming up, let's see what
kind of announcements or whatkind of new stuff they're gonna
do.
I know to keep growing theplatforms, so right.
SPEAKER_00 (47:30):
And like all these announcements were just general
business updates, but I'm reallyexcited to hear whatever they're
going to have waiting for thesellers because you know they're
gonna want to thrill us, right?
Yeah, like they are, and I amtotally willing to be thrilled,
so please thrill me.
SPEAKER_01 (47:46):
Yeah, exactly.
SPEAKER_02 (47:47):
What about you guys?
What's your take on this?
SPEAKER_01 (47:49):
Um well that's that pretty much is my take that I
think that they're gonna evenyou know add more on this event,
and I think that uh eBay is realuh definitely getting there to
shake some things up andcatching up with some of the
things that are popular.
Yeah.
Like we already know what now isdoing doing good, but they don't
have the the user base that eBaydoes.
(48:12):
Right, right.
So I think that eBay is tryingnew things to get to that point.
I think that a lot of thesmaller platforms have kind of
just dwindled down to not I'mgonna not gonna say nothing, but
uh they're they're very, verylow now compared to maybe they
thought they were gettingmomentum to somewhat catch up to
(48:33):
eBay, and I don't think that'sgonna happen um anytime soon.
So I don't know.
I'm ready to see what what eBaydoes, and I'm excited for for
their future and see what whatthey're gonna do.
SPEAKER_00 (48:44):
Yeah, and honestly, this is one of our last chances
to encourage everybody to go toeBay open.
So I think that's a perfectsegue because the in-person
tickets are sold out.
However, we are gonna be doingthe most fun things in our
booth.
So if you're if you happen to beone of the lucky ones who got a
ticket in time and are going,please come see us.
Come talk to us, harass us ifyou want.
(49:06):
We're gonna have literally somuch fun stuff in our booth.
So come see us.
Um, but even if you are notthere in person, I mean, we're
gonna have fun for sure.
But so much of the value isgonna be available in person and
um virtually for free.
And it's just like worth theinvestment in your business, if
nothing else, to go and geteverything you can out of an
(49:28):
event like this.
I mean, I really think,especially with the 30-year
anniversary, it's gonna betop-notch.
So if you haven't registeredyet, you still can for the
virtual free version of eBayopen.
Um, and I really I know thatthey are like working hard to
try to make it a very valuableand special experience for
virtual attendees.
So go check it out.
We have obviously obviously alink to that.
(49:50):
Um, it's in our bio, it's in ourshow notes, it's everywhere you
can find us.
So make sure that you getregistered and just take
advantage of it.
Like it's a free resource and itis gonna have a lot of value.
SPEAKER_02 (50:01):
For sure.
So, you know, a huge shout outto our sponsors.
Um, eBay, thank you.
Um, make sure you follow them ateBay for sellers.
Um, I know they're gonna be umshowing a lot of highlights
there.
Make sure you follow me onInstagram and also seller
ledger, they're also a sponsorof eBay Open.
Make sure you follow them atSeller Ledger on Instagram, and
we'll have a special offer fromSeller Ledger and Seller Club if
(50:28):
you want to know a little bitmore and if you haven't signed
up yet, if you're a new user,hit us in the DMs and say, I
want that deal.
And we will see you in the nextepisode.
Peace.
See ya.
SPEAKER_00 (50:44):
Goodbye.
Yo, what is up everybody?
Episode 89.
Let's drop that beat.
Yo, yo, yo.
Back to the show.
SPEAKER_00 (00:14):
Episode 89 of what, Ken?
SPEAKER_02 (00:17):
Seller Club Podcast, baby.
All the kids are going back toschool and everybody's shopping
on eBay.
SPEAKER_00 (00:24):
Heck yeah.
SPEAKER_01 (00:25):
Get back to work.
Get back to school.
SPEAKER_00 (00:28):
Get back to school.
SPEAKER_02 (00:29):
Yeah, yeah, yeah.
No more.
No more, like, oh, I have mykids all day.
You know?
SPEAKER_01 (00:34):
Go on what not an eBay when you're at work all
day.
SPEAKER_02 (00:37):
Oh, that's what Glenn wants.
SPEAKER_01 (00:39):
That's what I want you to do.
Find some products on there thatyou want to purchase.
Start Christmas shopping alittle early.
SPEAKER_02 (00:46):
So no more, no more excuse saying, like, oh, my kid
accidentally swiped that.
And did it.
Yeah, no.
SPEAKER_01 (00:52):
The kids are.
SPEAKER_02 (00:52):
You don't have kids now at home.
They're in school.
SPEAKER_01 (00:55):
Exactly, exactly.
SPEAKER_02 (00:57):
Huh.
SPEAKER_01 (00:57):
That's interesting.
This is the best time of theyear.
Um for everything, because nowthe fall's gonna come around.
It's gonna go up from here.
This is what we're talkingabout.
SPEAKER_02 (01:12):
We've hit rock bottom.
SPEAKER_01 (01:14):
Yeah, we've seen rock bottom.
We can't go any worse than this.
SPEAKER_00 (01:18):
Listen, I just had the best July of my entire
online selling career.
So I really can't agree with youthere.
I mean, I would love it if thatwas rock bottom.
That's I'm we're telling youthat still the bottom.
SPEAKER_02 (01:31):
10K in one month is the rock bottom.
I'll take it.
It's gonna go up from here.
So you can't it's it 10K is thestepping stone going up now.
SPEAKER_00 (01:42):
I know.
I mean, I've had a 10K monthbefore, but not in July.
Exactly.
Never in July.
Yeah.
SPEAKER_02 (01:49):
So um It is great though.
It's gonna be up from now.
Um, if July is like this, we'reholding you to this standard to
never settle anything afterJuly.
It's gotta be more than this.
SPEAKER_00 (02:01):
Right.
Oh, yeah.
No pressure, no summer slowdown.
SPEAKER_02 (02:08):
So let me ask you guys this.
Did your city or state do atax-free weekend, something like
that?
I don't think so.
SPEAKER_01 (02:17):
Not yet.
They usually do, but mine'sgonna be this weekend.
Maybe ours is this weekend too.
But tax-free weekend is kind offunny to me because you know
you're not saving a whole lot,but people just want to pack
everything.
SPEAKER_02 (02:33):
Put it this way.
You spend a hundred bucks andyou save eight bucks in tax.
SPEAKER_00 (02:39):
Because people do that for back to school, right?
Isn't it usually like in thefall?
Yeah.
What do you mean?
SPEAKER_02 (02:44):
This is this is back to school now.
SPEAKER_00 (02:46):
According to NBC Chicago, Illinois has not had a
sales tax holiday for back toschool since the 2022 school
year and will not be having onethis year.
SPEAKER_02 (02:56):
Oh, that's true, because you guys just sales tax
is 10% anyway, so that's too bigof a Illinois.
SPEAKER_00 (03:02):
I'm sorry, but you are a mess.
And I feel confident saying thatas someone who lives in the corn
and gets the wonderfultrickle-down effects of every
all the decisions in Chicago allthe time.
SPEAKER_01 (03:13):
It's I think we gotta go to Oregon, no sales
tax.
SPEAKER_00 (03:16):
Right?
SPEAKER_02 (03:17):
Washington State, right?
SPEAKER_00 (03:19):
No sales tax.
And then does anybody else nothave sales tax?
Yeah, Delaware.
Delaware, that's right.
Uh Philly, uh shout out to ourfriend Joy.
SPEAKER_02 (03:28):
I wonder if it's Philly or Pennsylvania.
They don't have sales tax onclothing, on apparel.
SPEAKER_00 (03:36):
Interesting.
SPEAKER_02 (03:37):
Hence the uh retail arbitrage people there have a
10% profit margin.
SPEAKER_00 (03:47):
I mean, kind of, but like you can also be exempt
anywhere, right?
If you apply for it.
SPEAKER_02 (03:53):
I mean, that is true, that is true.
You can always use taxelling.
But certain but certain statesare harder to get tax exempt.
Know that.
Yeah.
Not everybody's uh that wasn'ttoo hard in Illinois,
fortunately.
Ohio to just print somethingout.
SPEAKER_00 (04:07):
Yeah, jump through a couple hoops, but it's just like
paperwork hoops.
SPEAKER_02 (04:12):
Yeah.
SPEAKER_01 (04:12):
Yeah, tax free weekend is coming up uh next
week for the great state ofTexas.
SPEAKER_00 (04:18):
So when you buy the that truckload of iPads, you
should buy that on tax freeweekend.
SPEAKER_02 (04:24):
That's a lot of tax.
Well though, I I don't thinkelectronics is included.
SPEAKER_00 (04:29):
Is it not?
SPEAKER_02 (04:30):
No.
SPEAKER_00 (04:30):
That's stationary.
SPEAKER_02 (04:31):
I don't know.
I think because mostly I've seenit in like you know, like
footlocker finish lines, umyeah, more like clothing wear
and that is interesting thoughfrom a back to school
standpoint, because likeincreasingly we're using
technology like that.
That is true, they do, they do.
But also to I know Apple haslike a student discount, you
(04:53):
know what I'm saying?
So like it's kind of like itkind of just offsets the tax.
Your discount is just offsettingthe tax.
It's like, do you want to useStacks exempt or you want to use
right?
SPEAKER_00 (05:05):
I wonder if you can stack it.
SPEAKER_02 (05:07):
I'm a I'm a reseller and I'm a student.
How does that work?
SPEAKER_00 (05:14):
You know what?
That's like how I got startedreselling, really.
Reselling my textbooks incollege.
SPEAKER_02 (05:19):
Now you can't because it's all ebooks.
It's all uh it's all like youknow, like you get permission to
use it, right?
Like like a little code.
SPEAKER_00 (05:28):
I hate that.
Also, like nobody when I I meanI mean I'm among I'm the second
youngest person hosting thispodcast, so I can't I can say
when I was by like a couplemonths, but when I was, you
know, in high school even, likenobody had a laptop.
That was like for college only,you know?
(05:49):
Like now it's like people havelaptops and tablets and netbooks
and like all kinds of stuff forlike elementary school.
It's just crazy.
SPEAKER_02 (05:58):
Man, I remember I had some some like classes in a
university and we weren'tallowed to have electronics.
Well, well, it wasn't like theydidn't make a rule yet.
And it was like teacher, likecertain, you know, professor
would allow it, certainprofessor would not.
And then um I uh I guess he wasa little old school and really
(06:22):
didn't catch up with technology.
Yeah, you know, probably heprobably had a flip phone or
like uh you know like a blackand white cell phone.
Yeah, and this was the firsttime that um iPad had well not
5G, I guess it was a 3G that youhave, you know, yeah internet,
right?
It's like no cell phones, youknow.
(06:43):
And I said, Is my iPad allowed?
And it's like yeah.
And you're like, oh my god, somuch trouble.
Yeah.
I Google every like I aced it.
SPEAKER_00 (06:58):
It wasn't called cheating.
SPEAKER_02 (07:00):
No, no, no, never.
Never.
SPEAKER_00 (07:05):
How is that not cheating?
Are you talking about a test?
SPEAKER_02 (07:08):
Yeah.
Like with iPads.
People had notepads.
People had notepads because theysaid you can bring up your
notes, you can re- refer to yournotes.
It's your own notes, not Google.
SPEAKER_00 (07:22):
They're on Google.
I'm just saying, I was a collegeprofessor for many years, and I
would have counted that ascheating.
I also would have been likepaying attention to what you're
doing on your iPad in class.
SPEAKER_02 (07:33):
I'm referring to my notes.
I'm looking at reference fromother name of my note
application.
Yeah, from other scholars thathave previously lived upon me.
Right.
I am great because I stand onthe shoulder of the giants of
people that wrote stuff onGoogle.
SPEAKER_00 (07:49):
Right.
SPEAKER_02 (07:50):
So that was fun.
Now chat we now with chat GPT,though, imagine just putting the
problem there, it'll just answerfor yourself.
What do you think?
SPEAKER_00 (07:59):
It's so next level, yeah.
Yeah.
SPEAKER_01 (08:00):
I mean, that's why it's gonna be a totally
different ballgame in five, tenyears.
We'll see what that even lookslike.
School is just gonna be totallydifferent.
SPEAKER_02 (08:09):
Let me let me ask you this.
Are you gonna having a kid?
Are you gonna um encourage slashteacher kid on how to use the
internet to her advantage?
100%.
SPEAKER_00 (08:23):
That's what Uncle Ken is for.
SPEAKER_02 (08:26):
Yeah, if you don't, that's why he's like, here's
this iPad.
SPEAKER_00 (08:31):
You just go to this app with the big colorful G on
it.
SPEAKER_02 (08:35):
He's got 5G now.
Imagine she's probably gonnahave 6G.
It's gonna be super fast.
SPEAKER_01 (08:42):
Yeah, whatever that looks like.
Yeah.
SPEAKER_02 (08:45):
Like, I don't like that is one thing that
constantly I ask every day.
How can I use a technology thatwe have that could streamline
things that um we have movingforward?
SPEAKER_00 (08:58):
I don't ask myself that every day, but
periodically, sure.
SPEAKER_02 (09:01):
No, I'm at the point where it's multiple times a day.
SPEAKER_00 (09:05):
I literally just look at JC and said, Babe, like
how can technology do this forus?
SPEAKER_02 (09:09):
I said, Babe, you we have to be really good at this.
We have to start.
And then now, like, instead ofGoogling it, yeah, I I mean
Glenn can probably tell me tellthis that it's like Google it,
Google it.
I'm like, I'm that.
Now it's just like chat GPT,chat GPT.
Ask chat, ask chat.
SPEAKER_00 (09:28):
Ask chat.
It's um that's called gaitanoingit.
SPEAKER_02 (09:33):
Yeah, yeah, winging it, yeah, right.
Um, it's not winging it now,it's ref ref referencing it with
multiple sources.
SPEAKER_00 (09:43):
It may or may not be credible.
SPEAKER_01 (09:46):
Well, AI is trying to build up our listings, so
it'll get there very, very soon,but it's still making quite a
bit of errors.
SPEAKER_03 (09:52):
Yeah.
SPEAKER_01 (09:54):
Some other random for uh speaking of eBay stuff,
what's been going on in now thatJuly is coming to an end,
there's some random stuff thathappened in my store.
Number one, I did go um belowstandard at one point.
And then I hold on.
(10:17):
If I if I got evaluated today,it would have been or yesterday,
it would have been.
SPEAKER_00 (10:23):
We don't discriminate against those who
are below standard.
SPEAKER_01 (10:26):
Yeah, we don't, we don't, we don't.
We just ask about it.
SPEAKER_00 (10:29):
But what happened?
SPEAKER_01 (10:30):
Okay, there's a couple of things that happened
in this month.
Number one, I did get anothernegative feedback, which that
also happens.
Garbage.
Um, I know.
SPEAKER_02 (10:40):
Which doesn't count though, right?
SPEAKER_01 (10:42):
No, but I just hate seeing it.
I mean well, the guy put itthere was a huge crease on the
jersey.
Um, so yeah, that got a negativefeedback.
I haven't haven't countered yet.
Um, the other thing happened wasI got uh like a return request
for this uh pre-owned jersey,and the guy opened it and he
(11:05):
said that there was a tiny, tinypinhole that should have been
described.
SPEAKER_00 (11:13):
Were you like it's a mesh jersey?
There's holes.
There's tiny holes all over it.
SPEAKER_01 (11:19):
And it was a pre it was pre-owned, so I'm gonna see.
I actually hadn't looked throughthe photos to see if it was
actually on the photos or not.
I mean, I did put everythingabout it, but I don't even know
if they put it on it was so itwas so tiny that like you could
barely even even see it on thephoto that they put to open a
return.
And so um I think what happenedwas since I have auto returns on
(11:43):
this one.
Well, this one ended up beinglike um not described return
instead of the other kind ofreturn.
So in my own head, I thought,well, they're already
automatically accepted, so thisone should get sent back very
soon.
SPEAKER_00 (12:01):
Yeah.
SPEAKER_01 (12:02):
And instead I got an email, you didn't respond to
this return, so now that wouldput me below that you didn't
respond to a customer's request,something like that, right?
SPEAKER_02 (12:14):
But see, that's the thing.
That's when that system is kindof like flawed, if that would be
a term, because that is thereason why we don't have
automatic access.
Because you know how they send aproof, right?
Like, hey, here's the fault, andthen you can respond.
(12:37):
Because I think correct me ifI'm wrong, and uh, you know if
you have experience with this,if you don't respond to that,
even if the request is alreadyprocessed, the the buyer could
say, like, you didn't respond tomy request, even though they
have access to printing thereturn label, right?
So that was that is kind of likeyou might have to turn that off,
(13:01):
bro.
You don't you don't get a lot ofuh return, so might as well deal
with it.
SPEAKER_01 (13:06):
I have the high I have the highest percentage of
all three of us.
What are you talking about?
SPEAKER_00 (13:11):
Oh no.
I had um I had a return thing,uh a request that was opened,
and the person wrote in like youknow how they write a message
and they think, oh, this isgoing to someone other than the
seller.
They were totally throwing meunder the bus.
Like, this seller will notrespond to any of my messages,
blah, blah, blah.
And I wrote them backimmediately, like within the
(13:32):
return case.
And I said, This is the firstcommunication I've gotten from
you.
So sorry that I didn't read yournon-existent messages, but like
also look at the trackingnumber.
Like also in this return case.
Like, that is mine.
SPEAKER_02 (13:47):
The the buyer still wants the item, right?
It says they open, like notreceived.
The buyer still wants the item,and then this this item
literally went, you know, touracross the US.
Like here to Kansas to Nebraskato like it was at it was just
like bounce around.
(14:08):
I'm like, how?
Like, what kind of label didthis guy have?
Let me use this label to getshipped across the country.
SPEAKER_00 (14:14):
They might have put it on a box that had other
labels on it.
No, I mean, and then theyignored it.
Oh, it was years.
SPEAKER_02 (14:20):
Yeah, they didn't exist.
SPEAKER_00 (14:21):
I've had that happen before.
SPEAKER_02 (14:22):
They didn't get there yet, right?
Yeah.
And then I got like a negativefeedback because I didn't
respond to their request.
I'm like, you still want it.
I don't have I don't have timeto check it every day to tell
you it's in Kansas now.
Oh, it's in Denver.
Like, it doesn't even I I don'tcontrol that.
But I um I believe it gotdelivered eventually, so I got
(14:50):
the negative feedback from shit.
SPEAKER_00 (14:52):
So Glenn, were those all of the things that put you
below standard, or was theremore?
SPEAKER_01 (14:58):
Um so that was the main one, but then another
experience was I sold threejerseys to one guy, and he had
like just all buy it now.
And I'm like, okay, got theprice.
Yeah, I know.
Exactly.
SPEAKER_02 (15:13):
Too good to be true.
Too good to be true.
SPEAKER_01 (15:17):
Yeah, nothing.
Just bought all three, you know,pay the full amount.
You know, it was almost like itwas like 350 bucks or something.
All right, cool.
Take them all.
Great, and then of course, um, Iget return requests for two of
them.
Oh and the third one, I guess,is being kept.
SPEAKER_00 (15:38):
Oh, this was a try-on service.
Yeah, yeah, yeah.
I see.
SPEAKER_01 (15:42):
Oh and so I'm like, okay, let's see what I receive
back.
So I go and click in theprofile, and the guy is also an
eBay seller.
Um selling jerseys, some areautographed, things like that.
But has very bad feedback.
Oh crap.
Um, I never received these, um,never received these on another
(16:06):
one, uh, sent damaged, and I'mlike, oh man, something's gonna
happen here.
So I get the two jerseys back,and there's a tiny pinhole.
I wish.
I wish one of them was a huge umlike sharpie mark on the back.
SPEAKER_00 (16:29):
No, I'm just gonna be a big thing.
SPEAKER_01 (16:30):
Just like a big line just like right in the back.
SPEAKER_02 (16:33):
Switcheroo.
SPEAKER_00 (16:34):
Yeah, and then the other one just hated you as this
competition.
SPEAKER_01 (16:38):
Maybe.
Well, I don't even he's not evenreally selling this type of
stuff.
And then the first one was justall dirty on the numbers.
SPEAKER_02 (16:46):
Like just I don't know what you like it like can
you tell it was yours or not?
SPEAKER_01 (16:52):
That's the thing.
I think they're yeah, both ofthem were definitely mine.
I think they they both lookgood, but they were obviously
used or marked up or something.
Oh my gosh, that's styled.
SPEAKER_02 (17:06):
I wonder that's that was their reason why you know,
like, okay, let me mark this upand say, like, hey, this is item
not a subscribe.
You know what I'm saying?
Like, I wonder if that's theirway of trying to pass an item
that that not used.
SPEAKER_00 (17:21):
Shady jersey seller, if you're listening, let us know
why you did this.
We'd love to know.
SPEAKER_01 (17:26):
So I did the 50%, you know, taking that money on
the return, um, but it hasn'tgotten through yet.
And it's already been likealmost a week, so I don't know
what's happening.
SPEAKER_02 (17:37):
See, this is where AI would come in clutch because
one is they would take into anaccount of okay, Glenn's been a
good seller, and then this buyeris also a seller but has a shady
review.
Yeah, right, like that shouldhold weight.
If we're gonna have ratingsanyway, why would it only affect
(18:02):
one or the you know, a seller,not a buyer?
Especially a buyer that's also aseller.
You know, like well, are wecalling an enthusiast, right?
An enthusiast that's a buyer anda seller, we gotta have some
street credit or some eBaycredit or something like that.
Um so that that and then if ifwe start a return, just take a
(18:25):
photo and then now good.
I think should we should we putblack light marking or stamps on
our stuff just in case if it's aswitcheroo?
Because you never know.
I I I know but how often do youhave a switcheroo?
Yeah, you never do.
But but it only not a lot oftimes, but when it does, it
(18:45):
stinks.
SPEAKER_01 (18:47):
So it stings like a bee.
SPEAKER_02 (18:53):
Ouchy.
It's like all honey, and thenyou get stung once, you just
smack that thing out, and youjust the stinger.
You're like, that's the end ofyou.
SPEAKER_01 (19:03):
Yeah, speaking of a bee.
Well, real quick, the bee jumpedinto my uh whatnot live shows,
and these guys are defensivenow.
Like, this is they're like,What?
Who is this?
Why because Ken they haven'tseen Ken in a long time?
SPEAKER_02 (19:15):
I have a mod, I have a mod account, I have a mod
button, and then I think one ofyour mod is like, who is this
guy?
Yeah.
Oh my god! Or somebody said, Whodoes you think he is?
Like you've been jumping in.
SPEAKER_01 (19:32):
Kenny's been jumping in and I'm just gonna start
being rude.
unknown (19:36):
Rude.
SPEAKER_02 (19:37):
They're probably uh they can't ban me because I'm a
mod.
SPEAKER_00 (19:41):
I guess.
SPEAKER_01 (19:42):
Yeah, Kenny's a mod, so nothing they can do about it.
SPEAKER_00 (19:44):
But that's hilarious.
SPEAKER_01 (19:46):
It's kind of weird on how um like this hat
community has kind oftransformed.
Like it wasn't even really likethis, and then now they're very
like on certain things, and likeI don't know what is what is
going on there, especially ifyou man, if you have a missed
payment now on my show, theseguys are just like tearing me
(20:06):
up.
They're like, we don't acceptEBT here, and like pests get up.
Some other guy was just likeyeah, some of the guy was like,
food stamps don't work here, andlike I know, these guys are just
going up, and I'm looking at it.
I know, what did this turn into?
SPEAKER_02 (20:27):
You taught these people nothing about yeah, being
nice, yeah.
I forgot I think one night Iwalked, uh I got in there and I
said, Wear them A-frame hats,and then Glenn was running
fitted.
He said, Read title, bro.
Read the title.
SPEAKER_01 (20:47):
Kind of like, what is happening here?
SPEAKER_00 (20:49):
No respect.
No respect.
We don't know who you are.
Not anymore.
SPEAKER_02 (20:54):
Certainly, people like me, like are when are you
coming back?
And it's polarizing.
It's people that numb in andpeople that just keep funny off
the room.
SPEAKER_01 (21:02):
I know.
SPEAKER_00 (21:02):
They're probably are we gonna meet anybody who has
been frequenting Glenn's liveshows when we're at eBay Open?
SPEAKER_01 (21:10):
Is someone anyone gonna come up in person to us
and I think maybe some YouTube,some older ones that we've met
and are like conferences, ourouthustled stuff.
I think my friend too, sothey'll definitely be there.
SPEAKER_00 (21:26):
So we love you, Yinka.
We can't wait to see you.
SPEAKER_01 (21:29):
Uh 100%.
SPEAKER_00 (21:30):
I think yeah, and we should rename this to like the
Inca fan club instead of sellerclub.
SPEAKER_02 (21:37):
And we have to uh also we're gonna we're gonna now
Glenn's the whatnot seller.
You know?
Yeah, this guy's a whatnotseller, you know.
SPEAKER_00 (21:46):
Except you're gonna have to say it like out of the
corner of your mouth.
Yeah.
SPEAKER_02 (21:50):
I'm a whatnot seller.
Where are we right now?
Um no, I think I think thatwould be cool.
Um hopefully they'll have abooth or uh place where uh we
can um send Glenn to.
SPEAKER_00 (22:03):
Like eBay Live.
SPEAKER_01 (22:05):
Yeah, send me the eBay live.
I can show how much feedback Ihave.
Right, what I've been doing andwhatnot.
Let me check.
SPEAKER_00 (22:10):
It'll be like I see you were below standard.
SPEAKER_01 (22:15):
Can we track you on this live?
SPEAKER_02 (22:18):
Oh no.
SPEAKER_01 (22:20):
Like, yeah, going back to that though, I am I am
above where am I right now?
Um yeah, I am on top rated.
SPEAKER_00 (22:29):
Okay, great.
SPEAKER_01 (22:31):
Yeah, you got it back.
SPEAKER_00 (22:32):
Make sure you're top rated in a couple weeks.
SPEAKER_01 (22:34):
Yeah, I'm top rated, and uh my pinhole jersey is the
only one that held me back.
So that is it.
I am um back at it.
SPEAKER_00 (22:43):
I'm so glad to hear that.
SPEAKER_01 (22:44):
Full recovery in record time.
SPEAKER_00 (22:47):
I had a a weird return situation, I can share
really quick, but basicallythere was some return that um
didn't arrive back to me likewithin the time frame that I was
supposed to respond to the case.
Well, I contacted um eBay aboutit, and I was like, hey, what do
I do about this?
Because I don't want to refundthem without seeing the item
(23:10):
first, but it's like thetracking is showing that it's
like delayed.
And they were like, oh, noproblem.
Like we'll just put a hold onthe case and then let you know,
that'll pause it basically andgive it more time to get back to
you, and then you can proceed asusual.
Well, all of a sudden the casewas closed.
It did get back to me, but thecase was like gone.
Like I couldn't do anythingbecause there's a hold on it.
(23:32):
So I get an email from eBay thatsays, um, we understand that
your shipment was returned, itarrived, and you no longer had
the option to issue a refundbecause of the hold.
So we've issued a refund on yourbehalf, and rest assured, we've
removed the defect on youraccount.
So, and like basically saying,don't freak out if you see a
(23:53):
defect on your seller dashboardfor a minute, we've already
removed it.
But I was like, that'sinteresting.
Was it a defect because I quoteunquote didn't respond to the
return case or didn't issue therefund?
They did it on my behalf.
But I thought that wasinteresting.
Like a person at eBay had tomanually get involved in that
process and issue the refundbecause of the hold on the case.
(24:14):
But I mean, it did save me fromhaving to like not get the item
back in time, you know, like itwas a weird workaround.
But I I just like was like, ohyeah, whatever happened to that,
and then all of a sudden I gotan email about it that said
everything had been done on mybehalf, so that was kind of
interesting.
SPEAKER_01 (24:29):
Yeah, like I didn't do anything, but sure.
Go ahead.
SPEAKER_00 (24:32):
I was like, well, all right, fine.
SPEAKER_01 (24:34):
But they're refunded from eBay's money, not your
money.
Um should be.
SPEAKER_00 (24:41):
No, I think it refunded from my money.
Oh yeah.
Because it was still it was likeas though they wanted to make it
as though I had gone in in ontime and s and sent the refund I
was supposed to send.
But I'm also not sure about thisbecause like I didn't really
have a chance to say, like, whatif the item uh the item was
(25:02):
fine, but what if it wasn't?
SPEAKER_03 (25:03):
Yeah, exactly.
SPEAKER_00 (25:04):
I guess it would have had to recontact them and
say, hey, actually, this was notin the original condition or
whatever, but I mean, usually itis, unless you're glutton.
unknown (25:14):
No.
SPEAKER_01 (25:15):
You're like hey, this item is not.
SPEAKER_00 (25:17):
Unless someone's, you know, tying their um tying
your jersey to their like truckhitch and like driving it all
over the place and returning it.
Yeah, yeah, then returning it.
Super lame.
unknown (25:28):
Yeah.
SPEAKER_01 (25:30):
Oh lame.
Very interesting story.
So I guess we all had somelittle uh stories from July on
returns or random issues.
SPEAKER_00 (25:39):
Um getting harassed on your shows.
SPEAKER_02 (25:42):
It's over.
Overall good.
Overall good, I would sayoverall good.
Um like we well, like wementioned, um this July for me,
and now that we know Anna's isbetter than last year's July.
SPEAKER_00 (25:57):
Way better.
SPEAKER_02 (25:57):
And and definitely glance, because last year you
didn't do much, right?
With eBay?
SPEAKER_01 (26:02):
No, I did, but I'm down from last compared?
SPEAKER_02 (26:07):
Yeah.
It's a returns, man.
It's a returns it is.
SPEAKER_00 (26:12):
I think it's the uh the in blocks of hats.
SPEAKER_01 (26:16):
It's probably what it is.
SPEAKER_00 (26:18):
Yeah.
SPEAKER_01 (26:19):
Um I didn't even get to show you guys which people
that are listening aren't gonnabe able to see this, but I'm
trying to reorganize this wholestorage thing.
I ended up getting some othershelves from a store that was
closing down.
SPEAKER_03 (26:32):
Nice.
SPEAKER_01 (26:32):
Um, so now I gotta fill in.
Well, actually, this shelving isgonna be glass, so that's gonna
be interesting as well becauseit was from a store, it was
fancy.
Now I gotta be very careful whatI do.
SPEAKER_00 (26:47):
So you don't like bash your head on a glass shelf
or what?
SPEAKER_02 (26:49):
Now you can see the the dust.
The dust.
Exactly.
That's true.
SPEAKER_00 (26:53):
Now you have so much more to dust.
SPEAKER_02 (26:55):
Let's see, let's see.
SPEAKER_01 (26:55):
So I gotta fill in this back part.
SPEAKER_00 (26:58):
Nice.
SPEAKER_01 (26:59):
Um, and then these bottom racks down here um are
gonna be like four or five, Iguess like shelves.
Yeah.
So everything's gotta getorganized for eBay.
I just need to do something towhere these items sell when I'm
not live.
And then I need as many talkingto Sneakers Envy, who we we
(27:21):
talked uh a couple of days ago.
If people want to look upSneakers Envy on eBay, you can
go ahead and do that.
SPEAKER_00 (27:26):
Okay, well, now I'm jealous.
Only one not talking to SneakersEnvy over here.
You'll talk to Sneaker.
We're gonna be best friendsafter eBay open, it's fine.
SPEAKER_01 (27:34):
You know, exactly.
You're just saying that I gottado a lot of, I guess, variation
and adding as many products aspossible, but I see I mean, is
that really the eBay way?
Is that for every store to grow,we just need as many products as
possible?
SPEAKER_00 (27:52):
I mean, well, does it just mean like diversity of
products or like yeah, yeah, notgoing too much versus going too
deep?
Yeah.
unknown (28:00):
Yeah.
SPEAKER_01 (28:01):
So a good like five quantity, five of every hat or
something, or two or that wayyou're giving it's like it I
would say it's called it'scalled like the shotgun effect,
right?
SPEAKER_02 (28:15):
Like just yeah, spraying as many listings as you
can, um and one of them willgrow if you know you're looking
at planting seeds.
Um but also we're not talkingiPads under retail here.
(28:35):
You know, so like we're talkingabout products that are brand
new that might not be available,easily available to the
customers um that have to findit.
So are we the question is thequestion is are we attracting a
lower or like a more specificbuyer with the products that
(29:00):
especially what you're doing,right?
Like you have different sizes,and then for example, like me,
uh live in Cincinnati, so am I afan of that team or their big
market and small market theme?
I wonder if the question ismaybe because there's so much
variation under the product thatyou're trying to list, then it
(29:20):
just becomes way more option.
Instead of like a red hat, I'mselling to a hundred people that
likes red hat, now you're doingred and blue and black at a
certain size, seven, seven and ahalf.
So it like it breaks it downlower.
(29:41):
So maybe in your perspective, itseems like you need way more.
But to that buyer, I'm onlylooking at I'm only interested.
Let's say you have a thousandlisting stores, and I'm a
Cincinnati guy, and I don't likeother colors besides red and
black and white.
So maybe I'm only looking atyour stores like oh, I like this
store.
He has five listings of what Ilike.
(30:03):
And that's all I appreciate inyour store.
So now you'd have to have fiveother listings that you can
bring Anna to your store.
Good luck.
SPEAKER_01 (30:14):
Good luck.
Good luck with that.
It has to do with um sports.
SPEAKER_00 (30:18):
And it has to have a tiny pinhole in it.
SPEAKER_01 (30:22):
Yeah, exactly.
That's a sneaker.
I'll return it if it doesn'thave a tiny pinhole in it.
Oh no.
SPEAKER_00 (30:27):
I was promising too much.
SPEAKER_01 (30:28):
With a huge sharpie mark in the back.
SPEAKER_00 (30:30):
Right.
Sneakers and we said I love thatpre-lov stuff, you know?
SPEAKER_01 (30:34):
Yeah, exactly.
That's what I gotta ask for eBayOpen.
Is what about the algorithm?
Does it like you knowmulti-quantity?
You pick your size, one listing,and we also get to show, hey,
three hips sold, and it's hugeright there on the listing.
(30:58):
Bring some credibility.
Or do we like let's say you're aclothing clothing seller, you
have the same shirt, small,medium, large, extra large, 2x,
all have a each their ownlisting, and you accept you have
a best offer option for each.
Is that a better way to do it?
SPEAKER_03 (31:18):
Right.
SPEAKER_01 (31:18):
Because if I have a single listing, you can pick
your size, I cannot have a bestoffer.
SPEAKER_00 (31:25):
Right.
SPEAKER_01 (31:25):
Unless they change that something.
SPEAKER_00 (31:27):
Kim, haven't you like A-B tested that?
SPEAKER_02 (31:30):
Yeah, I've done it.
So I've done one that'svariation and then one that's um
has single listing only, right?
Single, I uh single color.
Um I I'm running both, but thethe single listing doesn't have
best offer, right?
(31:50):
I mean the variation doesn'thave best offer.
It's kind of hard to run tochange anything there unless you
have to edit each pricecategory.
Because because it allows you tookay, let's say small is 25
bucks, medium is 30 bucks.
But for me, I'm thinking like,no, they're all the same
product.
I just want to repr if I justwant to reprice all of them at
(32:12):
20 bucks, you can't do thatquickly.
You gotta go in and editeverything.
So it is still like a singlelisting on the on the point on
the point of view of when you'relisting it or when you're
repricing things.
But for the buyer, are you justbecause like one strategy that
I've used is like okay, um allmy variation, since I don't have
(32:35):
best offer, I can just put likelet's say a$30 item that I'm I'm
selling.
Let me just put this at 35 andthen put like a 10% um what do
you call that?
Um promoted listing fee.
So then I see it on top all thetime, but then again, like am I,
you know, I'm gonna attract thebuyer that when I see it, I buy
(32:58):
it, or my other listings canattract the the you know, the
person that that sorts.
So I think it's good if you haveover three of the same quantity.
You're not double listing it,right?
Like, okay, I'm putting threehere and I'm putting three, so I
(33:19):
have six total.
So that might be what you needto do.
SPEAKER_01 (33:30):
Yeah.
SPEAKER_00 (33:31):
This is a a little bit of a sidebar, but I feel
like I have in July seen a lotmore, and like by a lot more I
mean like a handful instead ofzero, but a lot more people who
are like kind of like bundlingstuff in a way, where they're
making offers on like here'sthree different pairs of shorts,
and they're all the same size.
(33:51):
So, like presumably they'relike, Oh, I want all three of
these for myself, right?
Like it's kind of interesting,or tank tops.
Well, shorts and tank tops, I'veseen it a bunch, and I'm like,
this is why we need to be ableto bundle things.
SPEAKER_02 (34:02):
Oh, you mean on the listing they have they're
selling both?
SPEAKER_00 (34:05):
No, no, like people buying stuff from me.
Like, I've had more likemultiple, not even multiple
quantity, but like multipleitems that are like almost the
same item, but like in differentcolors or whatever.
SPEAKER_02 (34:15):
Yeah, yeah, yeah.
I've had this person buy threepairs of shorts, and I was
nervous about that because youknow, like kind of like the
glance situation, but no, theythey liked it, they just paid
full price.
SPEAKER_00 (34:26):
Yeah, rock and roll.
SPEAKER_01 (34:28):
That's that's what we want the most.
Pay full price.
SPEAKER_00 (34:30):
Full price.
SPEAKER_01 (34:32):
And just a happy customer and a happy seller.
All right, yeah, I know you wantto talk about some eBay news as
well.
SPEAKER_00 (34:42):
Yeah, so we have some cool stuff to talk about
with regard to eBay releasingtheir Q2 earnings report.
We are like freshly into Q3, sothis would just came out a
little while ago, and it's kindof interesting numbers.
I don't know about you guys, um,but this is not like the same
type of stuff that younecessarily hear in like seller
(35:03):
communications and the stuffthat's really like geared
towards sellers that eBay givesus a lot of information updates
on a regular basis, but this ismore like the you know, the
business at large and kind oflike for like shareholders and
like stockholders, right?
To like to the owners of eBay.
Yeah, to evaluate like how iseBay the business doing.
(35:24):
And so that's not something thateverybody who I know that sells
on eBay pays attention to, but Ithink it's pretty interesting
because even if you don't likeown their stock or something,
like this is a platform whereyour business lives.
So I love to get these littlecheckups on how is eBay the
business doing.
So there were some prettystriking things in this this
(35:45):
one.
So we thought we'd you know talkabout some of the highlights.
SPEAKER_02 (35:49):
I like that.
Um, I think one of thehighlights is um the quarterly
growth.
Obviously, it's measured bypercentage, and this has been
their biggest quarterly growthas far as I did the research
since 2023.
Oh, 2022 to 2023 growth.
(36:10):
Um this is the biggest.
SPEAKER_00 (36:11):
Uh so that like that like got our attention.
SPEAKER_02 (36:14):
Yeah, I think that's pretty cool, right?
So the percentage of change uhfrom Q2 um is plus six percent.
I think that's pretty bigcompared to what's always been,
it's always been around plus onepercent.
I think that's pretty cool.
Um, so revenue rose from 2.57billion in Q224 compared to now,
(36:40):
it's 2.73 billion.
SPEAKER_00 (36:43):
Yeah, that's like a big chunk.
SPEAKER_02 (36:45):
That's a big chunk.
When you're talking smallpercentage at a billion dollar
rate, right, 0.6% of billions ofdollars is a lot of money.
SPEAKER_00 (36:56):
Yeah, so that's the revenue, and the GMV is also up
like a similar percentage.
SPEAKER_02 (37:02):
So so when I kind of like are when I'm kind of trying
to read this, that means theysold way more, basically.
So eBay sellers are selling havesold way more in Q2 this year
than last year.
So seller slow a summerslowdown, what?
(37:25):
Not me.
Besides me and Glenn's Thor.
SPEAKER_00 (37:28):
I just advanced it.
SPEAKER_02 (37:29):
Me and Glenn Store, the rest of the eBay sellers
have sold way more.
SPEAKER_00 (37:32):
Some kind of cosmic uh punishment for acting like
the summer slowdown didn'texist.
SPEAKER_02 (37:39):
Yeah.
So so eBay backed it up andsaid, it doesn't exist, Anna.
SPEAKER_00 (37:44):
Except for for you.
SPEAKER_02 (37:46):
Except for the two ghosts that said it doesn't.
SPEAKER_00 (37:50):
It's like really hilarious and topsy turvy of
them.
SPEAKER_02 (37:54):
Yeah.
So uh so basically we're justgonna run through the different
stuff that we've that caught oureye that cost the growth.
SPEAKER_00 (38:04):
Yeah, because this earnings report has all kinds of
like great data, but they alsodo attempt to kind of like
explain or at least sort ofilluminate like what's been
going on in the business thatwould relate to this.
Like, I don't know that they candraw like a super straight line
to any amount, you know.
SPEAKER_02 (38:20):
Yeah, like in the report who cost it, right?
SPEAKER_00 (38:22):
Like, yeah, but it's like it's the totality of
circumstances.
SPEAKER_02 (38:26):
It's that hat sellers now selling iPads all of
a sudden.
SPEAKER_00 (38:29):
It was definitely him, he was the whole reason for
all that rather than GMV.
SPEAKER_02 (38:35):
So first one I want to point out is um eBay Live.
Uh so if you guys don't know,eBay is also now a live selling
platform and have been for awhile, but now it's been coming,
it's been coming up on my feed,it's becoming a little bit more
mainstream.
SPEAKER_00 (38:52):
Yeah, I've been seeing it more prominently on
eBay too.
SPEAKER_02 (38:55):
So it's definitely in front of our face more now,
but also one of the things thathelped help cause the growth,
also because eBay is global,that eBay Live has expanded to
UK.
So during Comic Con in London,they have officially launched
the eBay Live in UK, so that wasa big launch for them globally.
(39:17):
And also they're doing live ontour.
So there is this airstreamthat's stacked out with eBay
Live um kind of like colorway ordesign that's traveling across
the country and doing eBay liveacross the country.
SPEAKER_03 (39:34):
That's so cool.
SPEAKER_01 (39:37):
So I think with eBay Live, though, I checked it out
this morning and I was like,hmm, I'm gonna see what's kind
of going on here.
And then it's kind of funnybecause like I clicked on the
first show I could see, and itsays, You have logged out on the
live.
SPEAKER_00 (39:51):
Ouchie! Not a good user experience.
SPEAKER_02 (39:54):
Yeah, there's like um top-rated seller only.
SPEAKER_01 (39:57):
Oh, that's what it was to win.
SPEAKER_00 (40:01):
I really want to see you on eBay live though, then.
SPEAKER_01 (40:03):
I do want to try it.
I'm oh definitely.
SPEAKER_02 (40:05):
We're gonna put them there.
SPEAKER_01 (40:07):
Yeah, I want to see everything I can do to get an
eBay live.
SPEAKER_00 (40:10):
Maybe we can like bring some hats with you to
Vegas, and maybe we can get withthe live team while we're there
and be like, hey, let's do onefrom our booth.
SPEAKER_01 (40:17):
Just start raining hats.
Like, hey, here we go.
This is what I can sell.
Come on, just give me in thisapp.
Let me see what's going on here.
SPEAKER_00 (40:22):
Just give me in here.
Give me in.
SPEAKER_01 (40:24):
Just give me a shot.
Selling it for a dollar.
SPEAKER_00 (40:26):
Just give me a shot.
SPEAKER_01 (40:28):
I'm willing to come off the bench.
SPEAKER_02 (40:31):
So, so also too, um, and anything you want to point
out?
Uh, next thing that fueled thegrowth?
SPEAKER_00 (40:38):
Um, another one that of course I always pay attention
to because I was a up andrunning grant recipient years
ago, um, is that they're stilldoing a lot of small business
initiatives.
Um, obviously they did the upand running grant program again.
Applications for that close inlike June, but they we haven't
heard who the winners are yet.
So I'm excited for that.
But I like that they mentionedthat in this earnings report
(40:59):
because, you know, it's like onthe surface that looks like,
okay, well, that's a$500,000expense to award all these
grants.
But the whole point is that thatis a direct investment in their
sellers, and that is helpingsellers, especially the ones who
win the grant.
But, you know, the coachingresources, the grant money that
can get put back into thebusinesses really does help new
(41:24):
sellers or like sellers that arealready up and running, right?
And it helps um, I know a lot ofwinners, it helps them to like
really scale up or increase umtheir business faster.
So I think, you know, while Idon't know how 50 recipients
factors into this whole pictureof growth, in general, like eBay
keeps doing this year over year,these different programs and and
(41:46):
the up and running grant is justone of them.
But you know, these theseentrepreneurial kind of programs
that actually make businessesgrow faster.
So I think that's pretty cool.
SPEAKER_02 (41:56):
All right.
And then one of the things thatI want to touch up as well, I
think eBay's on a breakingrecords kind of mode here, is
the authenticity guarantee.
They've scaled it up, and forthe first time, they have
authenticated over one millionitems in one quarter.
SPEAKER_00 (42:18):
That is so many.
SPEAKER_02 (42:20):
Wild.
SPEAKER_01 (42:21):
Now items, which means not just sneakers.
SPEAKER_02 (42:25):
Right, yes.
It's items.
Um that uh luxury handbags, uhluxury watches, even now
streetwear, uh sneakers andjewelry.
That's like watches, um, andlike gold jewelry and stuff like
that.
(42:45):
Um, more than just watches?
Yeah, yeah, yeah, yeah.
Um actually Miss Melina hasexperience with it.
Oh, that's awesome.
Um with Melina's boutique.
And um that was interesting,right?
Like, I guess that requires uhan authenticity guarantee.
Imagine buying a gold chainthat's listed for 18 carat, and
(43:06):
then you get uh 12 carat or alower carat gold, right?
I guess that's important, right?
So I'm sure that would boost,you know, like or like some
diamonds or something like that.
Um that would be interesting tosell there.
Um, and also uh speaking ofcollectibles, Glenn, what do you
think about golden collectibles?
SPEAKER_01 (43:28):
Well, especially right now with like collectibles
and the where where they're at,it's just like we have like the
national with all the cards andall that's going on like during
this week right now, too.
From Pokemon to autograph withsports stuff and autograph
stuff's going on, yeah.
It's just like and then alsoit's kind of unfortunate too is
like the celebrity stuff that'sbeen going on.
(43:50):
I've been seeing people flipcrazy, like as the hack
autograph, like Hulk Hoganstuff, all of that.
Um but a lot of people just wantlike a piece of the action of
everything wrestling, huge toowith um game worn stuff when I
don't know, it's just crazy withthe the entertainment side.
(44:13):
And people are paying big money,that's for sure.
SPEAKER_00 (44:17):
So do you think people this is a really
nefarious idea?
Hopefully, no one's doing it.
But I was just thinking, okay,Glenn, how do you recoup your
Sharpie slash jersey and sell itfor more?
You could AI generate an imageof a celebrity wearing it and
then sell it as warm.
Warm by I'm not saying do it.
SPEAKER_02 (44:39):
I'm saying by showing the Tani with a straight
Sharpie mark on the back.
Do it.
Be like, chat GPD, create astory of why this Sharpie um
because his teammate was gonnasign it and he fell and
accidentally scored a home run.
SPEAKER_00 (44:55):
Like, wow, now this is so valuable.
You know?
SPEAKER_01 (45:00):
Yeah, I don't think I can do anything with uh mark
like that, but I mean I canresell it as pretty owned, but
that's about it.
SPEAKER_00 (45:06):
You gotta think creatively, okay.
SPEAKER_01 (45:08):
All right, let me know.
SPEAKER_00 (45:09):
But don't do anything uh illegal.
Okay, nothing illegal.
SPEAKER_01 (45:13):
Yeah, we've gotta keep this uh top rated.
SPEAKER_00 (45:17):
It's gotta be ethical and legal.
SPEAKER_02 (45:20):
So yeah, I think those are kind of like a few
things that fueled the growth.
Um one of the things, you know,to kind of just I guess sum it
up, like maybe we can give ourtakes what you guys think about
this growth.
But for me, I think that justkind of shows that there are
products being sold on eBay, thebuyers are there, and if the
(45:42):
stars aligned, they get to clickbuy it now on your listings.
So that's my short take.
SPEAKER_00 (45:48):
Yeah, I think also like I don't even know if this
was mentioned specifically, butI've been really happy with eBay
doing more of like a broadmarketing for eBay, the Things
People Love campaign.
SPEAKER_03 (46:01):
Right.
SPEAKER_00 (46:02):
That's been going on for a while now.
But like honestly, there were somany people over the years that
I've been selling on eBay thatI've randomly encountered that
are like, oh, eBay's still athing, which is like
unfathomable to me because Ilike live in eBay every day.
But like there's people who justthought, and and you know, also
internet trolls and stuffsaying, like, oh, eBay's dead
and whatever.
(46:22):
And it's like, it's literallynot, it's doing really well and
it's growing.
SPEAKER_02 (46:26):
But even doing billions quarterly.
SPEAKER_00 (46:29):
Yes, dude, like billions with a B.
But anyway, it's justinteresting, you know, that
perception is can be sodifferent, like it can be so all
across the board.
And I I really like to seewhat's what's backing up the
success too.
Like, I like to have some cluesin into that and also to see, I
mean, now being in in an eBayseller for such a long time,
(46:53):
relatively, and paying attentionto like things that you know,
eBay tells us as sellers, hey,we're working on this, we're
aiming to like do X, Y, and Z.
And then seeing like some ofthat stuff actually come to
fruition over the years, youknow, like having a little bit
of a longer view of things now.
Like, I think it's really cool.
And and I guess the older I get,the more I pay attention to to
(47:15):
these kind of reports because itshows that big picture um growth
and follow-through.
And I just think it'sinteresting.
SPEAKER_01 (47:22):
And then with eBay Open coming up, let's see what
kind of announcements or whatkind of new stuff they're gonna
do.
I know to keep growing theplatforms, so right.
SPEAKER_00 (47:30):
And like all these announcements were just general
business updates, but I'm reallyexcited to hear whatever they're
going to have waiting for thesellers because you know they're
gonna want to thrill us, right?
Yeah, like they are, and I amtotally willing to be thrilled,
so please thrill me.
SPEAKER_01 (47:46):
Yeah, exactly.
SPEAKER_02 (47:47):
What about you guys?
What's your take on this?
SPEAKER_01 (47:49):
Um well that's that pretty much is my take that I
think that they're gonna evenyou know add more on this event,
and I think that uh eBay is realuh definitely getting there to
shake some things up andcatching up with some of the
things that are popular.
Yeah.
Like we already know what now isdoing doing good, but they don't
have the the user base that eBaydoes.
(48:12):
Right, right.
So I think that eBay is tryingnew things to get to that point.
I think that a lot of thesmaller platforms have kind of
just dwindled down to not I'mgonna not gonna say nothing, but
uh they're they're very, verylow now compared to maybe they
thought they were gettingmomentum to somewhat catch up to
(48:33):
eBay, and I don't think that'sgonna happen um anytime soon.
So I don't know.
I'm ready to see what what eBaydoes, and I'm excited for for
their future and see what whatthey're gonna do.
SPEAKER_00 (48:44):
Yeah, and honestly, this is one of our last chances
to encourage everybody to go toeBay open.
So I think that's a perfectsegue because the in-person
tickets are sold out.
However, we are gonna be doingthe most fun things in our
booth.
So if you're if you happen to beone of the lucky ones who got a
ticket in time and are going,please come see us.
Come talk to us, harass us ifyou want.
(49:06):
We're gonna have literally somuch fun stuff in our booth.
So come see us.
Um, but even if you are notthere in person, I mean, we're
gonna have fun for sure.
But so much of the value isgonna be available in person and
um virtually for free.
And it's just like worth theinvestment in your business, if
nothing else, to go and geteverything you can out of an
(49:28):
event like this.
I mean, I really think,especially with the 30-year
anniversary, it's gonna betop-notch.
So if you haven't registeredyet, you still can for the
virtual free version of eBayopen.
Um, and I really I know thatthey are like working hard to
try to make it a very valuableand special experience for
virtual attendees.
So go check it out.
We have obviously obviously alink to that.
(49:50):
Um, it's in our bio, it's in ourshow notes, it's everywhere you
can find us.
So make sure that you getregistered and just take
advantage of it.
Like it's a free resource and itis gonna have a lot of value.
SPEAKER_02 (50:01):
For sure.
So, you know, a huge shout outto our sponsors.
Um, eBay, thank you.
Um, make sure you follow them ateBay for sellers.
Um, I know they're gonna be umshowing a lot of highlights
there.
Make sure you follow me onInstagram and also seller
ledger, they're also a sponsorof eBay Open.
Make sure you follow them atSeller Ledger on Instagram, and
we'll have a special offer fromSeller Ledger and Seller Club if
(50:28):
you want to know a little bitmore and if you haven't signed
up yet, if you're a new user,hit us in the DMs and say, I
want that deal.
And we will see you in the nextepisode.
Peace.
See ya.
SPEAKER_00 (50:44):
Goodbye.
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