Episode 95: Prep for Q4 - Success In The Set Up - Seller Club Podcast

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_02 (00:01):
Seller Club Podcast episode number 95 got that beep.
Hello everybody, how are wedoing today?

SPEAKER_03 (00:10):
Amazing.

SPEAKER_02 (00:10):
Amazing.

SPEAKER_04 (00:11):
Pretty good.
Pretty good.

SPEAKER_02 (00:12):
World of reselling.
Back at it again.
It's still turning.
It's still turning.

SPEAKER_06 (00:18):
The world is still turning.
We've got two more weeks ofrunway into Q4.
Two more weeks.
Yes.

SPEAKER_03 (00:26):
Woo! Well, well, also, I kind of like can feel
the vibe because the leaves areturning are starting to turn.

SPEAKER_06 (00:34):
Oh really?

SPEAKER_03 (00:35):
Yeah.
So like I've seen some sometrees are already yellow here in
Ohio.
So when that happens, I kind ofhave that Q4 feeling vibe, you
know?
Not the pumpkin spice latte.
You know, not the well, well,that the the vibe is, you know,
waking up really early when it'sreally cold, trying to travel,

(00:56):
trying to do some Q4 stuff, andyou go to Starbucks and all they
have is pumpkin this, pumpkinthat.
I was like, I don't wantpumpkin.

SPEAKER_06 (01:04):
Chestnut praline latte, just throwing it out
there.
Yes.
Really good.

SPEAKER_03 (01:09):
Whatever's not pumpkin, I'll take that.

SPEAKER_06 (01:12):
I'll take that.

SPEAKER_03 (01:12):
Yeah.
It's still hot outside, so it'srough right now.

SPEAKER_02 (01:15):
It's like 90 degrees.
Glenn's like, I don't want tohear it.
It's 93 degrees, and it is bad.
I'm like, when is it gonna be?

SPEAKER_06 (01:24):
I know.

SPEAKER_02 (01:24):
Yeah, more like January, Glenn.
We're like Q1, right?

SPEAKER_06 (01:27):
It's been really weird uh where I am.
It has rained one time in aboutthe last two months, literally.
It's a drought.
So that's kind of interesting.
But I've heard that it's gonnabe a long cold winter.
So we'll see.

SPEAKER_03 (01:41):
Was that from the farmer's almanac thing?

SPEAKER_06 (01:43):
Yeah, and just like larger weather predictions for
the whole season.
Um, but it is interesting.
It's been a it's been aninteresting year with like the
weather and the seasons.
So I'm just planning on, youknow, battening down the hatches
and doing a lot of listing whenwhen it's cold and dark and not
going outside too much, exceptmaybe to source when there's a

(02:06):
really good deal.
So we'll see.

SPEAKER_02 (02:07):
So right now you're saying get all your jackets up.
That's what I'm saying.

SPEAKER_06 (02:10):
I'm saying yes.
And I'm gonna keep remindingeveryone this just in case they
didn't hear it or they forgot.
Gen Deal told us weeks ago weneed to get all of our inventory
listed by the end of Septemberbecause of when people are a
significant chunk of people arealready doing their holiday
shopping by the time Q4 comes.
So if you're not listing whileyou're listening to this, get on

(02:33):
it.
You still have a couple weeks,including myself.
I'm also preaching to myself.

SPEAKER_03 (02:39):
I mean, let's just jump right into it right away.

SPEAKER_06 (02:42):
Yes, let's, because we are talking about Q4 prep,
the really tactical side of ittoday.
So that's a huge part of it,obviously getting everything you
possibly can listed.

SPEAKER_03 (02:51):
And and one of the perfect examples I had, because
I still catch myself sourcing,because I cannot not source.
Um, but I think, Glenn, we'retrying to implement our 24 hour
rule.
I think we're at uh 48 hour ruleright now.
That anything we buy new gotneeds to be listed within 48

(03:12):
hours.
Um, and obviously it's not themost exciting kind of like style
of listing because I likelisting shoes particularly, but
the a lot of this are outerwear,so you're thinking pants,
jackets, hoodies, and those arekind of like the wonky things to
take photos of.

(03:32):
But speaking of gettingeverything listed, ASAP, because
people are buying.
I just sold a buffer jacket for150 bucks that I paid 49.99 for.
That's great.
So so it happened, so like threedays.
It only took three days and itsold.
So it's not hot outside.
It's not, it's cold somewhere.
Well, it's well also too here inCincinnati.

(03:55):
Um, I've been waking up earlyand at 7 a.m., it's like 40
something degrees.
Wow, it is a lot colder therethan where I am.

SPEAKER_06 (04:05):
Yeah, so am I accidentally in Texas?
What's going on here?
Yeah, something like that.
It's hot.

SPEAKER_02 (04:10):
We do need those jackets listed.
Yeah, yeah, yeah, yeah.

SPEAKER_03 (04:13):
That's a good sign.
So, but but also to caveat too,that doesn't, you know, when I
say everything gets listedwithin 48, those are only the
stuff that we bought recently.
Because we have a box we havehad stuff that our money pile,
you know what I'm saying?

SPEAKER_06 (04:29):
Yeah.

SPEAKER_03 (04:29):
Only me.
If if it's me, money pile.

SPEAKER_06 (04:32):
I can't even remember like the exact
timeline, but I think it was inJune, maybe.
I was like, okay, I'm I'mlisting everything.
I don't want to have any kind ofpile.
So I did that.
It was May or June.
But then over like July, it sortof crept in again.
I have a pile again.
Yeah.
But I'll tell you what, I'verealized because you know, there

(04:53):
was like traveling, there wasaulied.
Julie lied.
I do lied to myself.
And then now August has alsopassed by.
And I have listed some stuff,but like, kind of like you're
saying, Ken, I fell out of mybest practice processes.
And so I'm trying to just likeget right back into that so that
I don't have any morebottlenecks and I don't have any

(05:15):
more pile going into Q4.
Because I want to do that as I'msourcing in Q4, I want to be
listing too, and not kind ofwhat I did over the summer,
which is okay.

SPEAKER_03 (05:25):
Nothing about it.

SPEAKER_06 (05:25):
I like flexibility.
So I've got to do that.

SPEAKER_03 (05:27):
Nothing about it's kind of like it doesn't make you
feel that good when you'resourcing when you know there's
stuff uh laying.
And then you know, especiallywith kind of like how the
basement is set up right now,there's just stuff laying on the
floor.
So well, well, let's hear aboutwhat Glenn, what Glenn's been up
to as far as listening.
Um back.

SPEAKER_06 (05:47):
No piles come back.

SPEAKER_02 (05:48):
I know eBay comeback, YouTube comeback.
I'm trying.
Ooh! Um trying to get everythingorganized and trying to bring
everything back.
I know.
He's trying to cash in, youknow.
He's trying.
So right now I'm trying to getevery well, everything's
organized, all the hats.

(06:09):
Like the storage unit,everything is placed
accordingly, and whereeverything is, it looks very
nice.
The problem Congratulations.
They're not listed.
Okay.
They're getting listed at at themoment.
But um, I guess the problem isthere's still uh actually
there's a low amount of cleatsleft.

(06:29):
I've been selling a lot of themfor cheap on whatnot to get it
out.
A lot of these are just olderstuff, so that's been helping a
little bit.
And then I have just some likeolder hats too that I just
bought way too muchquantity-wise.
Like some of them are literallylike 40 deep of like one size,

(06:50):
and because they were cheap, Ijust bought them all, and
they're just like so slow tomove, or like some people aren't
feeling like the color or thesize and stuff.
So on whatnot, I've been doingclearance shows on Friday, and I
put clearance in the title sotheir expectations are low.
Yeah.

SPEAKER_06 (07:08):
Because uh, I don't want to go in and they're
looking at expectations arehigh, prices are low.
Yeah, that's true.

SPEAKER_03 (07:14):
Like everybody's like that I've seen.
You should you should put likeuh kind of like uh more um kind
of like funny meme title, likeRob Me or something like that,
you know, like steel season, youknow, like you know how like
people like to do that.

SPEAKER_06 (07:31):
Crimes, Glenn, crimes, yeah, yeah, yeah, yeah.
The people want crimes.

SPEAKER_02 (07:34):
Yeah, and so last Thursday I did like all my best
selling hats on like one show,but I only did 60.
Um instead of like doing 200hats at a night.
You made it limited, yeah, andthat show did really well.

SPEAKER_03 (07:53):
So and then yeah, so you just say like everything's
expensive today if are allcheapos, see you tomorrow.

SPEAKER_02 (08:00):
Pretty much like I'll see you tomorrow for the
clearance show.
Uh meanwhile, everything else isgetting listed on eBay, so I
want to make sure my my goal isjust to like less on whatnot,
more on eBay and stuff thatsells that I don't have to I
don't know, actively sell in away.

SPEAKER_06 (08:20):
Yeah, I am so much on front of the camera.

SPEAKER_02 (08:24):
Exactly.
So I've been trying to listeverything.
Um, so my brother-in-law isgetting everything, he's taking
the photos and then he's makingit into a draft right away, and
I'm trying to list it rightaway.
So um, since I've been doingthat, we started September 1st,
so I think we've sold 39 hatssince we did them.

SPEAKER_03 (08:43):
That's that's more than one a day already.
Yeah, so that's really good.

SPEAKER_02 (08:46):
So we haven't even gotten like one we're like one
eighth in, so we got a lot ofwork to still do.
Um and I'm just running I'mrunning promotions well.
Um and also trying to uh likewhat I had told Ken when it
sells out, um, it still stayslisted.

SPEAKER_03 (09:05):
So oh he's using the uh out of stock uh style
listing.

SPEAKER_02 (09:11):
So it's pretty cool because it says like last one,
but three have sold.
And then it's on the list.

SPEAKER_03 (09:18):
Glenn likes to trick the buyers.
Yeah.

SPEAKER_02 (09:21):
It's limited.
There's one left.

SPEAKER_03 (09:25):
Yeah, yeah, yeah.
They're numbered one to onehundred, but I have a thousand
of them.

SPEAKER_02 (09:32):
I had to I have to get that urgency in there.

SPEAKER_06 (09:34):
Get them out of there, man.

SPEAKER_02 (09:35):
I just love how eBay also will email them and telling
them like there's one left.
Like you're watching this,there's one left, you know.
Yeah, just and I just don't likestarting all over again, too.
It's like the watchers arealways there.

SPEAKER_03 (09:48):
Um instead of having to relist or sell similar, it's
just like and also I think,correct me if I'm wrong, this
might be a hack that, forexample, an item that has 10
watchers, right?
And you're using the auto stockfeature, you can always change
that listing to a differentitem.
That's true.
Oh, that's what Amazon does.

(10:09):
Have you have you seen?
Have you seen interesting?
Yeah, so look at Amazonlistings, right?
Like Amazon's big or top-rated,right?
Top seller.
So you look at this like coffeemug, right?
And you look at the reviews.
If you go down too far, nextthing you know, it was like a
remote control.

SPEAKER_06 (10:24):
It's a different yeah, in the reviews, yeah.
Yeah, yeah, yeah.
I have seen that.

SPEAKER_03 (10:27):
So that's kind of like how they quote unquote
hijack uh listing or kind oflike uh convert a listing, a
good performing listing.
Um, because you definitely wantto keep the watchers and the
views, but yeah, if it's a bad,terrible listing, like end that
listing and create a new one,you know, basically.

SPEAKER_02 (10:46):
So yeah, exactly.
So you could do that.
So that's where I'm at rightnow.
I got a lot of work to do, but Iam excited to see.
I mean, pretty much talking tolike Sneakers Envy and
everything, he's just like,well, you have to give it a
chance, right?
Like, I haven't necessarilylisted all I don't know,
hundreds to thousands of hatsthat I have.

(11:06):
But if I play the quantity game,I mean it's gotta it's gonna
move, and I think it'll give memore time back, which I'm gonna
need in January when baby numbertwo comes.
So that's really also why I'mprepping a lot to kind of get
time back.

SPEAKER_06 (11:22):
It's not just Q4 prep for you.

SPEAKER_03 (11:24):
Yeah, it's Q1 prep, it's all the prep.
Um no, and and I think one ofthe things that I've said this a
long time ago, we were still inthe apartment.
I think you have to have uh therule of a thousand uh listings,
like get every get to athousand, because I think that's
when you really start kind oflike making that full-time money

(11:45):
in a way.
Yeah, you know, once once youhave a thousand listings, um I
feel like it's such a big netthat it's so impossible to not
catch a buyer.

SPEAKER_06 (11:57):
Yeah, like you're selling stuff every single day
at that point.
Yeah, yeah, yeah.

SPEAKER_03 (12:01):
So exactly.
Um so yeah, but that's a that'sa good um uh that's a good plan.
Um, so let's get into uhsupplies.
Um we have heard um breakingnews from Poshmark that I heard
about this, yeah, they'regetting rid of priority mail
labels.

(12:22):
So they said we're lowering downshipping.
Oh, sounds such a greatheadline.
But like what good news, yeah,yeah.
And then and then they say we'reno longer using priority mail,
but we're going to do USB asground advantage.
Oh no.
So that being said, everybodyhas all these priority boxes,

(12:45):
priority mail boxes and suppliesthat they can't use eventually.
Um, but but they say like youcan still use it for the first
30 days, and after that you getcharged five bucks if you use
it.
But I'm like, really, like, doyou think that the postal
service carriers know that whenthey see uh USB's ground

(13:06):
advantage label on a prioritymailbox?

SPEAKER_06 (13:08):
Yeah, and there's like free those are free
supplies anyway.

SPEAKER_03 (13:12):
Yeah, so uh so people are gonna people are
gonna get charged or overchargedbecause you know certain people
don't because like how connectedis your mail carrier to Poshmark
News?

SPEAKER_06 (13:28):
How connected is Poshmark to Poshmark News?

SPEAKER_03 (13:32):
That's my question, right?
So so so supplies, so finallyPoshmark sellers have to be real
business people.
No, I'm just joking.
I'm just joking.
I saw the Poshmark.
Yeah, yeah, yeah, yeah.
That's kind of just a shit.
Um but they have to finally buytheir own shipping supplies.

(13:53):
So welcome to the real world.
Because we have been buyingshipping supplies on eBay since
the beginning.

SPEAKER_06 (14:00):
So yeah.

SPEAKER_03 (14:01):
Or you pay the premium to send it priority
mail.
Um, so speaking of supplies, areyou guys ready for the Q Q4
supplies that you guys are gonnaneed?

SPEAKER_06 (14:14):
I think so.
I mean, it's funny that youmentioned priority mail because
I use that almost never now.
So most of my supplies are eBayshipping supplies, you know,
with my coupon, um, or just likethings that I pay to restock
really cheap, like poly mailersor whatever that I constantly
use.

SPEAKER_03 (14:33):
Polybags.

SPEAKER_06 (14:34):
Yeah.
And then also, I mean, I do likeall summer, you know, all year,
every single week I pick up freeshipping supplies that's like
filler.
And honestly, I'm using less.
Um, I use more paper to likepack, you know, boxes with
sneakers, for example, or thosekind of things that aren't like
breakable, but they have to goin an outer box.
I use a lot less like bubblewrap and um packing peanuts now

(14:57):
because I just haven't beenselling as many fragile things
over time.
But um all that stuff is greatfiller anyway, right?
So like I've been kind oforganizing and stockpiling that
stuff because hopefully in Q4I'll use basically everything
that I've been um overstockingover the summer.
So we'll see how that goes.

(15:18):
But yeah, mostly I likeincreasingly I'm having to just
recycle some of the boxes andstuff that I get for free
because it's too many boxes.
Like I just don't need thatmany.
I use way more polymailers andbubble mailers.
So definitely planning onrestocking all of my eBay stuff
as much as possible becausealso, you know, not to get too
far ahead of ourselves, but I dowant to do a lot of sourcing in

(15:39):
Q4 and have a Q5 next, you know,Q1, actually.
So I want to be like basicallystocked for both now.
So that's what I'm thinking of.
Um, but yeah, shipping suppliesis a huge thing.
Also, labels, shipping labels,you want to make sure you have
enough labels and you're notscrambling and out of labels and
having to cut and tape, youknow, for a couple days, wait

(16:01):
for your labels to come in.
Yeah.

SPEAKER_03 (16:03):
For years.

SPEAKER_06 (16:04):
I've definitely forgotten to do that before and
it was no fun.

SPEAKER_03 (16:08):
Um what about you, Glenn?
Are you uh ready for yourshipping supplies?

SPEAKER_02 (16:12):
Because you you you I mean during your whatnot
streams you have to be ready onthose because yeah, so that's
why I'm I'm constantly orderinglike the same kind of like hat
boxes, so those are perfect forum for the eBay side too.
So I'm good there.
I think polybags um still prettygood.
Those I do have to have to orderpretty regularly.

(16:34):
Um still selling like jerseysand things like that.
And then I mean I still like thepadded flat rate envelopes, even
though those have gone up quitea bit.
I think now it's like 960.
Yeah to ship.

SPEAKER_03 (16:46):
At that point, just shipping in a box.

SPEAKER_02 (16:49):
I know.
Oh, so at that point, but youknow what?
I only use that when I know thejersey is over like 120.
Right.
Yeah, because for for insurance,right?
Yeah, for insurance and thingslike that.
So I don't want to trust groundadvantage, but yeah.

SPEAKER_03 (17:03):
In in the other options too, for like um maybe
hoodies or jackets or pants, um,if they don't fit on a flat rate
envelope, um talking just aboutpriority because of the
insurance uh factor.
Um there are boxes called 1092and 1095.
Those are kind of like flat,like you know, only four inches

(17:25):
thick um boxes um that couldhold to like two XL hoodies and
stuff like that.
So um but then you just have topay for actually the weight.
It's not a good thing.

SPEAKER_06 (17:35):
I have a question.
So I'm pretty sure in eBaylabels, when I go to ship
something, if it's going like aflat rate priority envelope or a
ground advantage, I thought theinsurance was the same, like up
to a hundred.

SPEAKER_02 (17:51):
I don't think it is for ground advantage, is it?
Yeah, I think it's a look.

SPEAKER_06 (17:55):
Because I only have been insuring things like I look
at it all the time, but let mesee if I can pull up an example.

SPEAKER_02 (18:02):
Okay.
So meanwhile, Kenny, though, ifyou go to the Poshmark side,
like what how does that change,I guess, like the ratio for
sellers?

SPEAKER_03 (18:10):
For buy for buyers, it's cheaper to buy now on
Poshmark because it's I thinksix something dollars to buy.
But it's USB S ground advantage,it's not you're not getting it
in two to three days.
But I I don't think it's such abig deal for Poshmark.
I think it only was good becauseif and this is my experience,

(18:31):
I'm I've been buying a lot of myjust kinda like you know, unique
pieces in Poshmark.
And it it helps me it helps thebuyer feel like it's coming
faster, but it's not reallyfaster.
The seller is just taking toolong to ship.
There are only a few instancesthat the seller ships next day.

(18:51):
Usually they're like, you know,I think two to three, four days
sometimes, and then the priorityuh you know, package gets you in
two to three days.
So I feel like there's like aweak turnaround all the time.
So I think for as a Poshmarkseller, you just have to ship
faster to get your packages, youknow, to the customer.

(19:13):
And then because you know howthey do the payout system, uh,
they have to accept it, and ifthey don't accept it, then you
don't get to pay you get paidthe money that you sold.
So um that's kind of like thepushback that I've seen.
But yeah, you you you might haveto be creative and like Anna,
find um recycled boxes that youcan find locally.

(19:34):
Um one of the things that I'vealways suggested to people is um
go to your local box supplystore.
They usually are cheaper becauseone is they don't have to deal
with freight.
Um actually discovered that mylocal box supply company will
ship for free within citylimits.
So I've ha got in palletsshipped to me, yeah, delivered

(19:57):
to my front door.
Because, you know, when you'reordering four or five hundred
boxes, I mean it's still a pain,it's free to pick up, but it's
still too pain to haul in yourcar and haul out.
So um that's what you gotta do.
Now you gotta pay 50, 75 to adollar per box now for you know
bigger boxes.

SPEAKER_06 (20:17):
Okay, I have an update.

SPEAKER_03 (20:18):
Yep.

SPEAKER_06 (20:19):
This is eBay labels, so this is not you know across
the board, but it's part ofeBay's negotiated rates with the
post office.
But yeah, priority and groundadvantage are both up to a
hundred.
Yep, I actually built in.

SPEAKER_03 (20:30):
Um Google AI told me too, it's a hundred.
Google AI.

SPEAKER_06 (20:36):
Well, I was looking on the shipping label page.
So anyway, I'm not sure ifthat's the same for all sellers,
like sellers who don't have astore, or I don't know if
there's a difference in any ofthe apps.

SPEAKER_03 (20:46):
It says it on USBS.com or$100 insurance
included on USBS.
Oh, so that's not part of it.

SPEAKER_06 (20:51):
Yeah because I thought there was a time where
you would get more cut well, yougot more coverage if you printed
through.

SPEAKER_03 (20:57):
I wonder if that was the first class.

SPEAKER_06 (21:00):
Yeah, it might have been.
It might have been.
Yeah, yeah.
I was like, I'm just rememberingthis from a long time ago.
So yeah, because I'm maybethat's standard now.

SPEAKER_03 (21:05):
Yeah.
Uh up to 70 pounds.
So, which uh Yeah.
So there you have it, guys.
So Glenn, you don't have to shippriority now.
Okay.
Go ahead.
I only think I hate and how longit takes to get there.
Well, right now it's not uhright, you're correct.
Right now, it's not that muchdifference.

SPEAKER_06 (21:26):
It's less than a day on average.

SPEAKER_03 (21:29):
During non-peak hours, non-peak season, they're
almost the same because I I Ireally think they're on the same
truck.
I I really think they getshipped on the same truck
because I'm track I'm trackingcertain stuff, and priority and
and USBS ground advantage getthere at the same time to the
hub.

(21:49):
It's more likely on on peakseason because I know it's
priority gets priority.
Yeah, because um when I use theonly one other job that I've had
was a seasonal worker at USB Sat the hub in Cincinnati,
there's a priority uh kind oflike buckets versus the first

(22:11):
class buckets, and priority getsloaded first.
And then if the tr if there'smore space in the truck, the the
other services get loaded after.
So and and most likely duringholiday season, everybody's
using priority and express uhshipping.
And while we're at that topic,make sure you add priority

(22:34):
shipping now.

SPEAKER_06 (22:36):
Um that's a good one.

SPEAKER_03 (22:38):
Priority and expedited option.
Um on expedited option I do USuh UPS because it's closer to
me.
Because obviously um when thecustomers in a hurry, you want
to be able to drop off at theclosest location.
So I've I've usually just addedum UPS overnight and just do

(23:02):
calculated um for that.
And then I usually add tendollar handling on the on the
you know, just for my snacks onthe way to the drop-off.

SPEAKER_06 (23:13):
To rush it.

SPEAKER_03 (23:14):
Yeah, yeah, because you I I go through Chick-fil-A
on the way there, you know, sothat covers the Chick-fil-A
meal.
Um and also find out the cutofftime for your UPS um expedited
um uh services.
So mine's at 7 p.m.
So the regular are f are noonand five p.m.

(23:36):
and then the express is at 7p.m.
So that's always good to knowbecause when a lot of people say
like I need it tomorrow or thein two days, you could still
fulfill um the up till 7 p.m.
So that's uh pro tip rightthere.

SPEAKER_06 (23:53):
Okay, I have a question that's made me think of
are you guys looking ahead atthe calendar like October,
November, December, and blockingoff any particular parts of
those months for work or forextra shipping, or like are you
looking ahead of any of that, ordo you typically have certain
weeks or something where you'relike I've gotta just buckle down

(24:15):
and not commit to any otherholiday stuff, or like is this
is this the time of year whereyou even look at that or you
just take it as it comes?

SPEAKER_03 (24:22):
Um October 1st.
I don't have a life.
I'm just joking.
October 1st, what calendar?

SPEAKER_06 (24:29):
What calendar?

SPEAKER_02 (24:31):
I don't know.
I don't know, I don't know.
I think because I'm doing alittle bit different things in
last year.
This year, yeah.
Yeah, I don't know how this ishow this is gonna play out too.
And I feel like maybe just the myou know the more the better at
this point and just kind of rollwith it.
And if I do need help, you'llturn into like a UPS and start
hiring some workers to somerandoms.

(24:55):
Yeah.
Um just kind of go with it.

SPEAKER_03 (24:58):
Yeah, I mean, I think that's a good tip, Anna.
Um what what me and JC usuallyhave done previously is during
how on just kind of like Q4.
When once it hits Q4, you know,you get the vibes, everybody's
wearing hoodies.
Once once I see hoodie around,once you start rocking hoodies,

(25:20):
we start shipping uh earlier onweekends.
Um most of the time we start westart shipping, we start
shipping Saturdays.
Uh that's one of the things thatwe've always done.
Um that way the Saturdayafternoon purchases in the
Sunday is lighter on Monday.

(25:40):
So that's what we've always doneand and throughout the week we
just kind of like just be moreproactive about okay, I see 10
items sold already, let's startpulling that.
Um because that's always thekind of like I guess pooling
stuff is kind of like what takeslonger.
Um so yeah, just trying to getahead.
Um trying to maybe uh that's agood thing when you're talking

(26:03):
about calendar if you're acalendar person or just trying
to be create a schedule is tryto set a time, right?
Like, okay, every s everySaturday morning I'm just gonna
ship first two hours, or kind oflike get ahead.
Because the last thing you wantto do in Q4 is get behind.

SPEAKER_06 (26:21):
Yeah, and be like dressing on Monday or whatever.

SPEAKER_03 (26:24):
Never there's never recovering.
I feel like if you get behind,you can't recover.
It'll be hard.
You you lose sleep.

SPEAKER_06 (26:32):
Not with that attitude.

SPEAKER_03 (26:33):
You lose sleep.
You lose sleep.
Yeah.

SPEAKER_06 (26:35):
And oh it's hard to get back on top of it.
Yeah.
Better to stay ahead of it.
I agree.
What um what are you guys doingin terms of checking your
inventory or even like clearingstuff out?
Like I know for me, lookingahead to sourcing in Q4, I'm
trying to like get some of mymoney back faster so I can be
ready for sourcing.

(26:56):
Um, but also I'm this is a wholeother story, but I am moving my
inventory to a location outsideof my house for the first time
since I lived in Illinois, whichjust is a good time to be like
consolidating and doublechecking stuff anyway.
So I've been doing someinventory check stuff for that
reason too.
But um, what are you guys doingabout that?

(27:16):
Anything?

SPEAKER_02 (27:19):
Um, nothing really different on that side of
things.

SPEAKER_06 (27:23):
Well, you just got everything all like stocked and
lost.
So you're done, so you're done.
He's done.
You just did yours early.
Golly.

SPEAKER_03 (27:31):
Well, that didn't help, but yeah.
That's that's my goal thismonth.
Um we're we're not doinganything fun.
Just working.

SPEAKER_06 (27:44):
Good to know you don't think this podcast is fun,
Ken.

SPEAKER_03 (27:47):
Oh yeah, yeah, yeah, yeah.
Just working and ready to makemoney.
Yeah.
Yeah, I I think um one of thethings is I maybe after this
week I'm pretty much done kindof like touching the summer
wares.
Um I think last two weeks Itried to kind of like final mark
down a lot of the summer itemsthat we have and just trying to

(28:10):
see what I can recoup with that.
Um but besides that, there'sstill gonna be a good stocking
stuffer for you know like cheap$20 items.
Um I think that would besomething cool, right?
Maybe like price everything at$50 and uh run a 50% off sale
and call it a stocking stuffercoupon or something like that.

(28:32):
Um for anybody that's lookingfor$25 deals.

SPEAKER_06 (28:35):
Um, that's another item on my list is what about
setting up your marketing planfor Q4?

SPEAKER_03 (28:41):
Oh golly, that's I'm not I'm not a not there yet.
Not there yet.
What about you?

SPEAKER_06 (28:47):
Yeah.

SPEAKER_03 (28:49):
That's a different episode of my life.

SPEAKER_06 (28:53):
To be honest, I think we're gonna have to talk
to Jen Deal again before we makethose strategies because I bet
you'll have some really goodinsight into that.

SPEAKER_03 (28:59):
Yeah, because there's so there's still like
there's still like Halloween,you know what I'm saying?
Well, other h holidays arecoming up.
There's still Thanksgiving.
Um there's still quite a few,you know, like and I feel like
that's when I've always saythis, like once it gets colder,
everybody feels like I feel likeeverybody's just at home

(29:20):
chilling, trying to shop.

SPEAKER_02 (29:22):
So Yeah, that's true too.

SPEAKER_03 (29:24):
And watching football, you know, we're not
gonna talk about football.
Sorry about it.
Team Glends.

SPEAKER_02 (29:29):
No, no, we don't want to talk about that right
now.

SPEAKER_06 (29:31):
We're just gonna bring that one all together.
We were, we were we were doinggood.

SPEAKER_02 (29:38):
I don't want to go off the rails here.

SPEAKER_06 (29:43):
Well, I'll keep us from going off the rails and
just say one thing like that I'mdoing right now, real life, real
time, prepping for Q4, isgetting all my habits back in
order when it comes toprocessing inventory, because
like I said, I'm about to bemoving my stuff.
Not my whole house, thank God.
But just my inventory.

(30:03):
About a hundred and sixty bins,I think.
So I'm trying to get the newstuff that's coming in back into
those well-worn pathways of whatworks really well for me.
And here's what it sounds likesourcing.
And then um any kind of likeremoving tags, elbow grease,
cleaning stuff up, especiallythe vintage and use kind of

(30:23):
stuff.
Then I'm logging it, I'm titlingit, I'm pricing it, so it's all
totally ready to go.
Basically everything but photosis done.
And I sort it so that when I'mtaking photos of, say, like
jackets or something, I do allthe jackets back to back.
So I don't have to keepswitching gears in my mind of
what I'm taking photos of orhaving someone take photos of.

(30:44):
And then I'm assigning thosebins and making those listings.
So that's my normal process.
And over the last couple months,I've been really loosey-goosey
about it.
I still have cherry-picked stuffout and listed it, but I haven't
been like just pushingeverything through in that
order.
And that to date, like over, youknow, eight years has been the

(31:07):
best way for me to like preventbottlenecks and not get any like
important information fallingthrough the cracks.
So that's what I'm trying to do.
Force myself back into my besthabits because when things get
busy, we revert to we we defaultto things, right?
And so I want that to be mydefault to go is to do things

(31:28):
that way.
So I'm resetting those defaultsright now.
Um, but definitely for havingyou know goals of obviously
selling a lot, but also sourcinga lot while I'm selling a lot, I
really want those to be my go-toprocesses and um stay like
committed to that when thingsget busy.

SPEAKER_02 (31:46):
I had to stick with the process, that's what we
gotta do.

SPEAKER_06 (31:50):
That's what we're trying to do.

SPEAKER_02 (31:51):
Then stuff gets left behind, that's how Death Pile
started.

SPEAKER_06 (31:54):
Right.

SPEAKER_02 (31:54):
Yeah, so like we can have that.

SPEAKER_06 (31:56):
Inventory gets mismanaged.

SPEAKER_03 (31:57):
Yeah, and then you and then you after all the
selling season and you look atyour inventory like crap, I
still have ten of these, andsomebody was asking for five
more.
Right.
Uh that's another thing.

SPEAKER_06 (32:09):
And that's like that's not necessarily something
that I recall having to to do tolike hard reset myself last year
going into Q4, but you know,I've got my sights set
differently, I guess, on how Iwant this Q4 to go.
So I want to ask you guys that.
Like, is there anything you'redoing this year, right now, that
is a little bit different or alittle bit with it from a

(32:31):
different approach, like goinginto this particular Q4?

SPEAKER_02 (32:35):
Well, inventory-wise is definitely different.
I didn't have this many hats oranything last year.
But I think last year too, I wasdoing probably more whatnot than
anything.
So this this eBay store isdefinitely getting like a second
chance to live to prove itselfworthy of your time.

(32:56):
So that's really gonna be adifference from last year to
this year.
And yeah.
I mean, I am excited to havejust kind of like I mean, I'm
I'm not excited for slowersales, but I'm I want to be more
profitable by by not having toless volume, you mean less
grind, less grind, yeah.

SPEAKER_03 (33:14):
Less grind, more, more merry, more merry.

SPEAKER_06 (33:17):
Plenty of hustle, plenty of hustle.
Yeah, don't worry.

SPEAKER_02 (33:23):
I mean, so many of these sellers are just like I've
seen the same show.
The same shows, you know, overand over and over again.
And I think that's that's kindof scary too when you get like
palettes full of stuff, and andthere we get so many people, at
least me and Ken also would theywould tell us like, man, if I

(33:43):
can only get a palette of uh 500pieces, a thousand pieces.
And we would tell them too,like, can you even handle five
thousand or you know, a thousandpieces, five hundred pieces?
You know, what would you even doif you had that?
Yeah, and when you actually getit in hand, you're like, okay,
this is a totally different andthen the worst part is they're

(34:04):
the same size and the samecolor.

SPEAKER_03 (34:07):
Yeah, same skew, same color, same dads.
And you're like, oh, that's whyyou that's why you go whatnot.
That's when you just move itfast and fingers crossed, you
break even.
Oh my gosh.

SPEAKER_06 (34:24):
Life is not for me, you guys.

SPEAKER_03 (34:26):
Once you start voluming, like, yeah, once you
start volume, like you you seeit, go to your life selling
platforms, and to a pointthey're sell they're doing two
seconds sudden death.
How?

SPEAKER_06 (34:37):
Yeah, I mean seconds.
It's interesting though, likestepping back from that.
Like, I'm very curious to seewhat it's like for you to kind
of roll it back and not be.
Because you kind of you get tothe edge, right?
And you look over the precipice,and you're like, wow, I can see
where this is going, and I don'twant to go all the way there.

SPEAKER_03 (34:57):
I'm curious to see how Glenn will feel.
This guy's gonna be all smiles.
This guy's probably gonna gainweight, he's gonna eat more ice
cream.
Yeah, yeah.
Yeah, exactly.
There's there's some goodoptions there.
Um but no, because I I I feltran down for at least a year
after I did that.
And I feel like now this Q4, I'mgonna feel better.

(35:21):
Yeah, the further the furtherthe volume game is.
Um until we have an automatedwarehouse, volume game's not it.

SPEAKER_06 (35:29):
Right, right.
But that doesn't mean growingyour inventory is not it.

SPEAKER_03 (35:34):
Oh.
Always, always.
You always gotta grow inventory.
And to grow inventory, Anna,what do we need?

SPEAKER_06 (35:40):
Well, I don't know about you, but I need capital.

SPEAKER_03 (35:44):
We all need capital.

SPEAKER_06 (35:45):
Why are we so cheesy?
Glenn.
It's so funny.

SPEAKER_03 (35:48):
Glenn, what what do you need to buy more inventory?

SPEAKER_02 (35:52):
Um, capital?

SPEAKER_03 (35:53):
Yeah, yeah.

SPEAKER_06 (35:54):
What do you need to buy more inventory?

SPEAKER_03 (35:57):
Um, more money.
Cause more money, more problems.

SPEAKER_06 (36:01):
Money with a capital M, I guess.
Is that what capital means?

SPEAKER_03 (36:05):
Just kidding.
I know what capital means.
Well, um, you know, um, part ofthe Q4 prep that we're gonna be
doing is game planning sourcing.
And I think most of the peoplethat are listening here and that
we know of, and if you'relistening to this podcast, I
believe in you that you'realready a good buyer.

(36:26):
And when you're already a goodbuyer, you start seeing more
opportunity.
When there's more opportunity,that means you need more money.
And when you need more money,and your pocket money runs out,
you need to use other servicesthat now eBay provides, which me

(36:47):
and Glenn have used differentother providers previously, but
now it's all tied into eBay.

SPEAKER_06 (36:54):
Well, this is one part of prepping for Q4 that I
have never really done.
Um, because I never until likethe last couple years, I really
haven't looked at Q4 as a bigsourcing opportunity, but it
really is.
And so, you know, not wanting tomiss out on that, like I have
been using um, you know, atfirst I was just used like,

(37:15):
okay, I have a business creditcard, I'm gonna use that.
Um, great, like obviouslyresponsibly, right?
But like now, eBay sellercapital is something we've
talked about.
They have a couple of differentways um of borrowing money that
basically takes you know yourrepayments come right out of
your um eBay sales and all that.
So anyway, we actually had thechance to talk to eBay Seller

(37:38):
Capital um like directly.
So we're gonna share aninterview with you guys that
kind of runs through all of thatin case it's a tool that you
want to use while you'resourcing now, or um probably
maybe by the time you're hearingthis, it'll almost be Q4 anyway,
but during Q4 and beyond, and weas with anything that we
recommend, like on the podcastor that we promote, like I mean,

(38:02):
we've used it, you know, we'vewe both have really like it and
it's worked well and reallyboosted our businesses a lot.
So, you know, it's not maybe foreveryone, but it's definitely
something to consider.
And I really believe that ifyou're going to borrow money,
you definitely need to have aplan, right?
Like you shouldn't just beborrowing money willy-nilly to
do stuff in your business.
So when you have a strategy andyou have a good reason, like

(38:25):
then you can have um a goodproduct to actually use to do
that.
So that's what we're gonna showyou guys.

SPEAKER_03 (38:31):
Huge shout out to eBay for partnering with us and
sponsoring this podcast.
And stay tuned for theinterview.

SPEAKER_06 (38:38):
Well, guys, it's time for our feature way of
preparing for Q4, and we have avery special guest with us to
discuss this.
So, special guest.
I'll let you introduce yourself,but we want to know who you are,
what you do, and why you're sopassionate about it.

SPEAKER_00 (38:52):
Thanks so much for having me.
Uh hello everyone.
I'm Jitin Rajnayer, and I leadthe eBay Seller Capital North
America business.
Um, I've been at eBay for aroundseven years now, and what I
really love about my role isgetting to work on products that
make a real tangible impact forsellers.
Access to financing can be sucha game changer for small and

(39:15):
medium businesses, and it'sincredibly rewarding to help
create solutions that removebarriers and give sellers more
opportunities.
Now, as most of you know, uh, weat eBay we've always been about
empowering entrepreneurs.
And you know that eBay is thehome of the accidental
entrepreneur, as we put it.
Uh, and for me, it's alwaysfulfilling to see how the work

(39:38):
we do translates into realgrowth for the seller community.
Um, I'm excited to be here todayto share more about how eBay
seller capital works, what makesit unique compared to
traditional financing options,and how sellers in our community
are using it to power theirgrowth.

SPEAKER_06 (39:55):
Awesome.

SPEAKER_03 (39:55):
Yep, yep.
So super excited about uh thisconversation that we're gonna be
having.
Um, you know, as we have talkedabout, September is our Q4 prep,
and this is the tactical side.
And one of the uh things that welove about the business is
sourcing.
But what's the most fun, right?
That's the most fun, right?

(40:15):
But the you lose the fun whenyou run out of money.
Yeah, it's not as fun anymorewhen you see opportunity and you
don't have the capital to buythat passing you by the bummer.
So that is definitely a feelingthat um every eBay seller
probably have felt uh at leastonce.

(40:36):
Um and you know, as as you getbetter uh selling and getting to
know the inventory that youwant, um, I feel like capital is
the one that gets lagged behind.
Obviously, you know, we havebills to pay, we have to you
know manage our cash flow andstuff like that.
So super exciting, and um it's avery uh perfect uh timing for

(40:57):
this to talk about uh sellercapital.

SPEAKER_06 (41:00):
I mean, me and you are focused on sourcing this Q4,
Ken, but I know there's a lot ofother reasons why sellers might
need capital also.
So I'm hoping Jatin will tell usa lot more about that.
But I had this thought alsowhile you were introducing
yourself, which is maybe thebridge, maybe the moment that
you change from an accidentalentrepreneur to an on-purpose or
maybe an intentionalentrepreneur is when you start

(41:23):
using capital.
Right?
When you start thinking aboutyour plan for capital and not
just going where the wind blowsyou.
So anyway, I would love to hearum some more about all this.
It's obviously something Ken andI have been using and loving,
but we want to share witheverybody, you know, how this
might fit into their ownbusiness.
And I'm sure seven years of eBayis a long time too.

(41:43):
So, what kind of challenges haveyou noticed by um sellers
having?
What kind of challenges have younoticed sellers having running
their small businesses?
Like what are the problemspeople are facing that you guys
are solving?

SPEAKER_00 (41:56):
Absolutely.
And it's funny because um, youknow, I with the product
management, uh, one of the thethings that you know it gets
drilled into us is that alwaysstart with the problems, right?
Always start with the problemstatement.
So uh you guys might have aflair for this.

SPEAKER_06 (42:10):
Uh oh, we're really good at finding problems.
There's always problems to befound.

SPEAKER_00 (42:17):
But uh thank you so much for starting with the
problems that statement, Arna.
Um, you know, SMBs are thelifeblood of the US economy,
right?
But traditional financinginstitutions simply are not
meeting their financing needs.
Now, I read a uh a Goldman Sachssurvey recently where I saw that
77% of small businesses areconcerned about their ability to

(42:40):
access capital.

SPEAKER_04 (42:41):
That's right.

SPEAKER_00 (42:41):
Access to yeah, access to financing is limited
because of insufficient revenue,lack of credit history, and
seasonality in general, right?
And that's just uh on theeligibility standpoint, from an
eligibility standpoint.
And and um uh uh it it whatmakes the process even more
cumbersome is the longapplication times, rigid payment
terms.
And it this essentially resultsin uh SMB's capital needs being

(43:05):
underpinned by fear, right?
Uncertainty and doubt.
And and in doing so, whathappens is they are they are
unable to efficiently allocatetheir time uh and focus on
what's really important, whichis operating and growing their
business.
Um this is essentially whereeBay comes in, and eBay seller

(43:26):
capital comes in, right?
eBay's mission is to connectpeople and create economic
opportunity for all.
We have uh what 2.3 billion livelistings, it's one of the
largest online marketplaces,millions of buyers and sellers
across 190 markets that rely oneBay to buy and sell like
hard-to-find collectibles, youknow, feel of the electronics,

(43:46):
uh, and and sneakers can uhpush.

SPEAKER_06 (43:49):
Don't worry, Ken.
Still a lot of people love thesneakers out there.

SPEAKER_00 (43:55):
Um yeah, so we see ourselves as a growth part of
small businesses and and uh andand help them thrive in an
increasingly competitivemarketplace.
Um so so yeah, these are some ofthe issues that we've we've
we've seen uh um with respect tofinancing.

SPEAKER_03 (44:09):
No, I mean totally agree on that one.
I mean, I think um speaking fromexperience, I think I recognized
it early on that financing wasreally against kind of like my
situation in the in the earlydays of building my business,
and you know, that's always beenkind of like the challenge of

(44:30):
trying to find.
Um, you know, one particularexperience about when you
mentioned traditional financingis um I've been banking with
this bank since you know, sinceI started the business.
Went in there and next thing youknow, they needed paperwork.
And I was like, okay, let me getsome papers printed.

SPEAKER_06 (44:51):
Collect the papers, yeah.
That's always a fun process.

SPEAKER_03 (44:55):
Right.
And and one is to just go thereand talk to the manager is
already intimidating enough.
You know, you get put in theoffice.
I felt like I I'm always introuble, you know, growing up.
Yeah, that's what I feel like.
And and it's not and and it'sand it's not to their fault,
it's just the traditional way offinancing that yeah, it feels

(45:16):
like it's an interrogation.
It's like, what do you sell?
Where do you sell?
You know, I'm saying, like, doyou have a brick and mortar?
And every time I say, Do youhave a brick and uh every time I
hear that, I'm just like, oh no,denial right off the rep because
they don't think I'm real, theydon't understand e-commerce,
right?
Like, well what you sell stuffon the internet, right?
And it's like, yeah, you know,and it's like, do you know like

(45:38):
eBay?
You know, like you know eBay,you know, and and that's you
know, I I I I I truly kind oflike 100% um agree on those
challenges that you havementioned.

SPEAKER_00 (45:50):
Yeah, yeah.
It's about the industry riskperception, right?
I mean, there are certainindustries, especially within
the online uh world, where umthey're considered as higher
risk by by lenders, right?
Uh if you think about the onething that lenders look for,
traditional lenders look for,right?
It's collateral.
And if you have a uh apredominantly online
marketplace, but you don't havea brick and martyr presence,

(46:11):
yeah, uh um uh banks are simplyunwilling to lend because they
just don't have anything tocollateralize this again.
Yeah.

SPEAKER_06 (46:19):
Yeah.
I think you hit the nail on thehead too, just talking about how
much doubt and uncertainty thereis, especially for that
accidental entrepreneur, right?
It's like you didn't go tobusiness school, you don't know
how this is supposed to work,you feel like you're in the
principal's office when you'regonna talk to somebody at a
bank.
But at the same time, like youknow, you understand hopefully
the basic equation of like ittaking money to make money,

(46:41):
right?
And um I know that people that'sone one reason people are
sitting on the bench andwatching opportunities pass them
by is because of that that kindof uncertainty and fear and
doubt around all of this, right?
Because nobody wants to get inover their head or um not be
responsible, you know, but alsoit's just hard enough to find a
way to have access to capital,which I think is really where

(47:02):
you guys have just flung thedoor open um for sellers in a
way that they haven't had accessto before.
So um yeah, is there anythingelse you want to say just about
why those traditional ways arenot good for sellers?
Like I'm curious, you know, whatyou've heard um working with
working with so many sellers andjust hearing what they're up

(47:23):
against.

SPEAKER_00 (47:24):
Absolutely.
There's a bunch of bunch ofreasons, right?
I mean, uh if you think aboutthe the uh the experience that's
offered by traditional banks,it's it's it's clunky, it's
inefficient, and it's it's verystressful.
Like going, you know, justlistening to Ken uh speak about
his experience earlier as well.
Uh if you think about theapplication experience, the
traditional loan applicationprocess is extremely time

(47:46):
consuming, right?
Uh there was a report that Iread recently where uh you know
more than half of the banks thatprocess these applications take
over 10 days, 10 business daysto uh uh to make a decision,
which can be a significanthurdle for SMB.
Yeah, yeah, already lost thedeal.
Exactly.
Your business moves at the speedof flight, right?

(48:07):
You don't have time to wait foruh you know a business or a bank
to come back to you with uh adecision after weeks, right?
Um that's just one, right?
Let's say um you do manage tokind of sit through that
process, uh, your chance ofapproval is really low.
It speaks to what we weretalking about earlier as well,
right?
Uh the approval rates are reallylow.
Um, because let's face it,sometimes uh the credit history

(48:29):
is limited.
Many SMBs have a limited or lessthan ideal credit history, which
significantly hinders theirability to secure financing.
I don't know if you've seen theSFS SBDC report, 36% of small
businesses that were deniedfunding uh cited this credit

(48:50):
score as their primary reason.

SPEAKER_06 (48:52):
Interesting.

SPEAKER_00 (48:53):
Yeah, and and if you think about uh uh the revenue
volatility when it comes toe-commerce uh SMBs, right?
Many experience fluctuatingrevenue, seasonality, uh
changing consumer demand.
Uh and for traditional banks,they prefer a predictable
revenue stream.
They're not uh able tounderwrite uh uh a thriving
e-commerce business, right?

(49:14):
And all of this results inobviously the chance of an
approval for an SMB going reallylow.
Um and let's say you do getapproved, right?
Um the repayment process isoften super rigid, right?
It comes with fixed monthlypayments, and and this rigidity
can strain uh businesses duringslower sales periods, making it

(49:35):
difficult to meet the repaymentobligations, right?
If you have seasonality and youexpect the same fixed monthly
payment every month, uh it'sit's it's a problem.

SPEAKER_06 (49:44):
Yeah, so in that case, if you didn't have fear or
doubt before, you get that rigidfixed monthly payment and you
start having stuff as soon as Q4is over.
They'll make you which is notgreat.
I mean, I was curious about thatjust because honestly, I never
did try to go a traditionalroute to fund anything for my
business.
Um, you know, besides havinglike a business credit card, you

(50:06):
know, like eBay seller capitalhas really opened things up for
me.
And I totally stayed away fromall of that um and probably miss
out on tons of growth, you know,because I didn't um I didn't try
to access anything like that,but I was very intimidated by it
and I just figured, yeah, I'mnot gonna make it through the
approval process because of thenature of you know how my
business like looks on paper orall the different, you know,

(50:30):
paperwork processes and allthat.
I mean, I didn't even try.
I was like, I'll just keeprolling forward at whatever pace
my business can provide thecapital, which in some ways is
really safe, but you know,that's not the only strategy,
and it's definitely not like a agrowth strategy compared to what
I can do now.
So anyway, I just wanted to aska little more about that.
So so obviously you guys areseeing at eBay, you guys are

(50:53):
seeing all of these challengesand all these pain points,
right?
That sellers are up against, andyou're probably asking them and
listening to them because weknow that that's what eBay does,
and we absolutely love that.
So then from there, you startedwith the problem and you had to
design a solution for it.
How did you guys do that?
Like, how did how did you stepin and say, you know what, we

(51:14):
can handle your seasonality andyour volatility and all that
stuff and still give you asolution?
Like, how did that happen?

SPEAKER_00 (51:20):
Um, there are millions of small businesses and
entrepreneurs on our globalplatform, and and eBay
understands the unique financialchallenges faced by business
owners.
We've spoken to a lot of sellerslike yourselves to understand um
you know what some of the needsfor financing are, what some of
the problems that they're facedwith when they look for
financing and capital outside ofour platform.
And and one thing is clear,right?

(51:43):
Sellers want to grow, andsellers want to grow on eBay.
So there isn't, right?
Um, and what they've made itclear through you know
interviews that we've had withthem is that they need a
solution to address some of thepain points that we talked about
earlier.
They need access to financingfast, quick, straightforward

(52:05):
access.
Right?
They need uh capital on demandwith payments that adjust to
their sales cycles.
And what they want is a solutionthat is integrated into their
eBay ecosystem.
They don't want to managemultiple platforms.
So, what they want to do isensure that everything kind of
is seamless experience fromstart to end.

(52:25):
So when we look to relaunch theprogram, we decided to kind of
design it from the ground up toaddress these specific pain
points.
Financing is not a new industry,it's been around for decades,
you know.

SPEAKER_06 (52:36):
Yeah, really a long time.

SPEAKER_00 (52:38):
Really, really long time, right?
Uh, but what we needed was asolution that works for our
sellers, and that's exactly whatwe tried to do when we re-look
when we relaunched the EBSLAcapital program.
And we're looking to improveconstantly, so uh we're we're
nowhere close to where we wantto be.
Uh, but uh uh I know that we'llget there.

SPEAKER_03 (52:57):
Yeah, I mean one of the things that I I like about
um what you mentioned was theseamless integration.
Um, I think that was very key.
Um for that's very key forspeed, right?
Um, and one of the things thatI've heard, you know, just
talking to different sellers,like um when before this became
a product, like why don't eBayprovide this?

(53:18):
They already know our storebetter than a bank would, right?
Like uh an external financial umyou know provider would.
And that was the thing that Iyou know, like we've kind of
like you know talked to multiplepeople, it's like hey, like uh
uh uh capital program would begreat because there were other
capital programs that we haveexperienced previously before

(53:39):
eBay had their own um right thatwere not seamless and
integrated.
Exactly, because you have to goto multiple, right?
And in and just it's justanother layer because like you
know, we have bills to pay, andthen now there's another website
that I have to go to to makesure that that's managed.
Um in you know, seamlessintegration.
I think you guys have done itwell.
Um, and I think you havementioned it too, um uh during

(54:01):
eBay open that it only takesthree clicks to uh get
qualified.
I I think that is that isamazing.

SPEAKER_06 (54:09):
Sounds like you were listening to the presentation.

SPEAKER_03 (54:11):
I was, I was.
Um you know, I'm trying to uhbecause because you know as as
as Jin said, they're continuallyevolving and trying to uh get
better.
Um because when I did it, Ithink it was five.

SPEAKER_01 (54:23):
About five or six.

SPEAKER_03 (54:25):
Five or six, right?
But but it's eliminated some ofthe but listen to this, but
listen to this.
This is one of the things thatwe came up with uh just you
know, chit-chatting uh duringour session.
We didn't even touch paper.
Oh, what about that?
We're saving trees now.

SPEAKER_06 (54:39):
Right?
I was trying to think of like agreat comeback for that about
something about you didn't touchpaper, but then you like got all
the paper, like the money thatyou got deposited.
Oh, but that also wasn'tphysical paper, you know.

SPEAKER_03 (54:53):
Right, right, right.
Yeah, I didn't have to touchpaper, neither I did have to
touch money too, because it wentstraight to my microphone.

SPEAKER_06 (54:59):
Right, exactly.
Yeah.
Man, it's come such a long wayfrom you know, buyers mailing in
their money orders to pay fortheir items and their cash and
their change.
Like, man, it's just so crazyhow far everything has come.
But I want to ask, um, just foranybody who's listening, because
Ken and I have talked about thisa little bit on the podcast, um,
just our own experience and aswe've been using eBay seller

(55:22):
capital.
But Jen, can you just run usthrough the program itself and
kind of what is the opportunityfor sellers?
Like, I'm sure there are somesellers listening to this who
are interested in trying it.

SPEAKER_00 (55:33):
Absolutely.
Um, our eBay seller capitalstrategy centers around
providing tailored financingsolutions through a
multi-product, multi-lenderapproach.
Now, eBay sellers in in keymarkets such as the US, UK, and
Germany have access to a rangeof funding options uh to grow
their business.
Now, by leveraging eBay's richdata on sellers, we work with

(55:56):
our partners to offer customizedfinancing that aligns with the
seller's performance.
And this provides flexibilityand speed and makes the entire
experience seamless.
So our sellers uh get access tofinancing options that are you
know for eBay sellers, right?
Um, so eBay has this, like Imentioned, this unique advantage

(56:17):
of having access to our salesdata.
We know our sellers, right?
It allows our partners to offeruh financing that's tailored and
closely aligned with a seller'sbusiness performance, right?
So which means that the fundingamount that you get access to
and the repayment schedule iscustomized to a specific
seller's sales cycle.

(56:38):
This ensures that there'saffordability and flexibility.
And and like you mentioned, Ken,right?
Three clicks, uh uh uh the youknow that's that's the that's
the ethos of the program.
The application process foreBay's uh uh financing product,
eBay sell like Apple's financingproduct products are is is quick
and user-friendly.

(56:59):
Eligible sellers can apply in aslittle as like three minutes and
receive funding fairly rapidly,usually in 12, 24 hours.

SPEAKER_06 (57:07):
Yeah, that's been my experience.
And it is like, you know, theoffers and things that I was
looking at and considering weredifferent than what Ken saw on
his screen when he went to lookfor, you know, whatever was
available to him.
So I really appreciate that,especially thinking back to the
whole idea of doubt anduncertainty.
And, you know, like like I said,one of the things I've heard

(57:27):
from other sellers over theyears who haven't used any kind
of leveraged any kind offinancing for their store is
like they don't want to get inover their head, right?
That's like the fear everybodyhas of that rigid fixed payment.
What if I can't make it becausemy sales are low this month,
etc.
But I love that there is thistailored approach that's built
in so that the thing that you'rebeing offered is appropriately

(57:48):
sized for your store that's beenthat's been you know considered
on a the basis of a wholesalecycle.
Like I think that is reallyunique as far as whatever other
you know funding might beavailable out there, that gives
me a lot of peace of mind thatyou know it's not just me doing
my own math on an envelope, likewhat's being offered to me is

(58:09):
appropriate.
So I appreciate that.

SPEAKER_00 (58:11):
Absolutely.
I mean, uh if you think aboutit, like during your like like
you mentioned, right?
The the um uh flexible paymentschedules means that during a
slower sales periods, yourpayments are reduced, which can
help remove some of thefinancial stress on your
business, right?
Um uh so that that I I I believeis is is the true value

(58:31):
proposition of the product.
Yeah, it's built for an eBayseller.
And as as you mentioned, Ken,everything is integrated into
your eBay seller hub.
So you can see uh there's yoursales history along with the
amount that uh has gone towardspayments uh and the amount
that's that's remaining.
Right?
So everything is out there, it'stransparent, it's it's it's so

(58:52):
that's that's that's that's whatwe try to do with uh the
experience.

SPEAKER_03 (58:56):
Yeah, what what I like about what I see in the
dashboard is um it does thenumber doesn't give me that fear
and doubt if I'm gonna pay itbecause of the certain
percentage that's only taken outof my sales.
So that alleviates that.
So the focus actually pointstowards not me paying faster,

(59:18):
it's actually me selling more,which I like.
I like to be positivelyreinforced and saying, like,
hey, the hustle be if you wantto pay this down fast, sell
more.
So I was like, wait, that is agreat idea.

SPEAKER_06 (59:33):
It is a great idea, isn't it?
Yeah, yeah.

SPEAKER_03 (59:36):
So so now it pushed me.
Okay, I need to list more, Ineed to acquire more products, I
need to sell more, I need tomake sure that everything in my
eBay store is top shape that wayit gets to the customers that's
wanting to buy it.
So, and then the payment takescare of it, you know.
And and I mean, as a matter offact, my first uh my first round
of uh using the product uh whichyou can uh tell us I use the

(59:59):
business cash advice.
And I I took it personal andthat's when I said, No, I'm not.
I'm gonna pay it in recordbreaking time.
I was just making it my own.
Yeah, I was just I didn't knowwhat record was there.
I was like, I was just gonnabeat your quote and I'm just

(01:00:19):
gonna overachieve.
So um how many days?
Uh forty-eight.

SPEAKER_06 (01:00:24):
Nice instead of one hundred.
That's pretty good.

SPEAKER_03 (01:00:28):
Yeah, so so so so which actually, you know, like
as a seller, as a small businessowner, um, you're thinking about
a lot of things.
But those are kind of um a verypossibly reinforcing, uh
rewarding feeling that that Ifeel when when I sell, and it's
like, okay, when I sell aproduct, that means like my my
cash advance is getting paid offuh faster.

(01:00:50):
So um, yeah, Jateen, why don'tyou uh walk us through the
different um products?
Because I mentioned one of them.

SPEAKER_06 (01:00:55):
Yeah, and we haven't tried all of them, so tell us
about all of them.

SPEAKER_00 (01:00:59):
Absolutely.
And then before I get to that, Ijust want to kind of address
that point that you made.
Um, and that's the coreprinciple of what eBay is built
on and eBay seller capital isbuilt on, right?
We don't compete with oursellers, our our success is in
our seller's success.
Right.
So when you sell on eBay, we wewe succeed, right?
Similarly with eBay SellerCapital, if you sell on eBay,
you make payments, and yourpayments are tied to your sales,

(01:01:21):
right?
So that's essentially uh thecore principle of our product.

SPEAKER_06 (01:01:24):
Um but uh yeah, but they they're always automatic,
right?
Like, I mean, every product I'veused, I think the payment is
automatic, so I don't even haveto go make it, it just dumps it
in there at the end of everyday.
But um, I don't know if that'strue for every product, so I
won't say that across the board.
But I love that the ones I'veused are automatic and I
literally don't even have tothink about it.
I just watch that number go downand it's great.

SPEAKER_00 (01:01:46):
That is correct.
I mean, we have products that uhwe have traditional products as
well, but uh uh the product thatyou've used, Anna, the the
business cash advance, and theone that you've used, Ken, the
flexible cash advance, are bothproducts that uh uh allow you to
make automated payments.
So you it's basically enhancedthe experience.
The moment you get funding, allyou have to do is focus on your

(01:02:06):
business and focus on growing.
Everything else is going to behandled automatically.

SPEAKER_04 (01:02:10):
Awesome.

SPEAKER_00 (01:02:11):
Perfect.
Um so yeah, so the business cashadvance uh to Ken's point.
Um uh the business cash advanceproduct, which is BCA, uh, is uh
is powered by our lendingpartner, Liberus.
Uh sellers can avail capitalranging from$500 all the way up
to$1 million.
This is our most popular option.
Uh, you'll get a lump sum, youpay back uh as a percentage of

(01:02:34):
your daily eBay sales.
As mentioned before, if you havea slow day with no sales, you
make no payments.
It's a fixed fee product, whichmeans that uh when you get
approved for an amount, theywill attribute a one-time fee to
the amount that you got, andthen the total amount that the
the amount you got plus the feeis what you pay back.

(01:02:56):
There's no interest, uh, whichmeans that you know exactly what
you're getting into, which isdifferent from how traditional
financing works, which isinterest-based.
So if you know what happens ifyou miss a payment, the total
amount you pay back balloons,right?
That's not what happens with theBCA.
Uh uh, you know exactly uh whatyou're gonna pay back at any
given point in time.

SPEAKER_06 (01:03:15):
Right, and that's really important because I think
sometimes people, you know,hear, oh, there's a percentage,
there's a percentage involved,but the percentage involved is
the percentage of your salesthat goes to pay off that fixed
balance.
There's not a percentage of likeinterest on the balance, and so
that should be super clear topeople, hopefully, by the end of
this episode.

SPEAKER_00 (01:03:35):
Absolutely, absolutely.
And uh, we also have theflexible cash advance, which is
uh, I would say the next step inour in the evolution to a VCA.
It's very similar to a BCA, butwith additional flexibility.
Think of this as you gettingaccess to a pool of funds that
you can draw from on demandwhenever you need it.

(01:03:57):
It has the same flexiblesalespace payment, which means
that uh you make payments fromyour daily sales for the amount
that you've actually taken out.
So let's say, for example, youget approved for uh an account
of$100,000.
At that point, you have zeroobligations.
You can decide to take moneyfrom it or you can decide not

(01:04:17):
to.
Let's say two months down theline, you decide that I want to
take out$10,000 from that pool,you do take it out at that
point.
The one-time fee will be appliedto the$10,000 that you took out,
not the entire$100,000.
Right.
And then you pay back only the$10,000 that you've taken out.
And as you pay back, uh theoriginal account gets

(01:04:37):
replenished.
But that's not to say that youhave to pay back the entire
$10,000 to take more money.
You can take out$10,000 one day,the next day you can take out
another$20,000 up to the limitthat you've been approved for.
It's very similar to how acredit card would work without
the uh interest rate.

SPEAKER_06 (01:04:54):
Yeah, right.
So the business cash advance,the first one, is just one lump
sum.
And this is more like there's abig pool, and you can take out
multiple lump sums as you needthem, up to that amount that is
the total pool.

SPEAKER_03 (01:05:06):
Right.
And yep, that I I think that's areally uh great product to as a
business owner to just kind ofhave a peace of mind that there
is access to capital when youneed it the most.
And that is one one product thatI am sitting on right now that I
have been approved and I've mademultiple draws.

(01:05:27):
So again, now I'm just trying tobreak records again, trying to
pay it fast.

SPEAKER_06 (01:05:31):
And you mentioned you have traditional options
too.
Can you tell us about that incase anybody loves to have a
fixed payment?

SPEAKER_00 (01:05:38):
Absolutely.
Uh we work with our partneriBusiness Funding to provide up
to a half a million in fundingwith fixed monthly payments.
It's a it's a term loan, it's atraditional product.
This is for the seller who is uhuh who's seeking stable,
predictable revenue options.
Sometimes it happens you uh wantthat predictability, you don't
know exactly how much money isgoing to go out of your account

(01:06:00):
every single month, and that'swhere your traditional options
come in.
Um, but the good thing about allof these options is that uh
applying does not hurt yourcredit.
So uh uh because our lendersonly do a soft credit check.
Like it's it's truly a risk-freeway to check what your business
may be eligible for, right?
So go ahead, apply, and see whatyou know options you're getting,

(01:06:23):
what offers you're getting, anduh make an informed decision.
At that point, you're notobligated to move forward, and
neither does it hurt yourcredit.

SPEAKER_06 (01:06:31):
That's awesome.
Yeah, I mean, I think I I Ialways say there's like 101 ways
to have a successful business oneBay, so it totally stands to
reason that there should bedifferent products that kind of
fit different business modelsbetter.
But you know, by the same token,like different sellers have
different challenges.
So, can you tell us a little bitabout that?

(01:06:51):
Like, what have you seen peopleuse the money for?
Because, like, for me, I'mdefinitely thinking inventory,
thinking Q4 sourcing, you know,but I'm sure there's other ways
that people use it.

SPEAKER_00 (01:07:01):
So absolutely.
I mean, uh, these solutions aredesigned to give eBay sellers
easy access to the capital thatthey need to invest in
inventory, like you said, whichis the most common option that
we see.
Uh, I mean, you you want to takeadvantage of that perfect deal
at short notice, right?
That's what this fast financinghelps.
Uh, you can use it to marketyour products uh better.

(01:07:23):
I mean, if you have if you havenot uh checked out promoted
listings at eBay yet, please doso.
Uh, it's a great way to marketyour product to the broader
buyer population.
Um, you can use it to expandoperations, uh hire employees,
delivery vehicles, you know, buya you know, build a warehouse,
and in general, uh seize newopportunities.
So this this financing that eBayseller capital offers is is not

(01:07:45):
just for increasing yourinventory stock, it's it's also
to uh invest in different areasof your business to help you
grow strategically uh and setyourself up for success in the
future.

SPEAKER_06 (01:07:56):
Awesome.
I I suspected people use it forother things.
I mean, honestly, it makes methink about um the up and
running grants, right?
I was a grant winner years agoand that was incredible.
And obviously, when you appliedfor that, you had to kind of
say, here's what I am planningon using the money for, but also
like you have autonomy as abusiness owner.
If there's other things thatcome up that are more important

(01:08:18):
to your business, like you canspend the money on that.
Nobody's nobody's checking tomake sure that you spend it on
exactly inventory or whatever.
Like, there's a lot of differentthings that go into running a
successful business, and youmight need capital um to support
a number of those things.

SPEAKER_00 (01:08:33):
So that's absolutely, absolutely, and and
um you know uh uh pardon me foruh uh you know a brag here, but
uh do it, do it.
I'm like super pleased to sharethat to the eBay Seller Capital
program.
We've connected eBay sellerswith well over a hundred million
in working capital this year.

SPEAKER_06 (01:08:53):
Uh in 20 wow, that's amazing.

SPEAKER_00 (01:08:56):
Yep, and and and super excited about that.
And it's just not the number,it's about what that number
represents, right?
Each dollar from that representsgrowth uh for sellers, right?
And that's exactly what I'm uhexcited about.

SPEAKER_06 (01:09:09):
Over 100 million in the last year.
That is wild.
Jatin, can you tell us uh like acase study of somebody who's
used eBay seller capital?

SPEAKER_00 (01:09:17):
Oh, absolutely.
Uh I I have loads, but uhthere's this uh uh this
wonderful seller that that uh uhyou know I I my mind keeps
coming back to.
Uh I'm I'm I'm sure you guysknow her, uh Stephanie Franco.

SPEAKER_05 (01:09:31):
Um yes, Lady Suburbia.
Shout out, Stephanie.

SPEAKER_00 (01:09:35):
Yes, she she owns the eBay store, Lady Suburbia.
She began uh, I'm sure you knowher story, but she began
reselling items she found in hergarage uh and uh in in thrift
stores on eBay as a part of as apart-time hobby in 2017.
Uh during the pandemic, though,um she lost several of her
marketing clients and decided tokind of formalize her eBay

(01:09:57):
venture, moving from thataccidental entrepreneur to like
a formal entrepreneur.
Uh and last year she uh shereceived a cash advance from
Libris, the business cashadvance, uh, to bridge her
summer sales slowdown and investin inventory for the holiday
season.
Um and uh Stephanie, when Iasked, when I spoke to
Stephanie, she said she shereally loved the automated uh

(01:10:19):
payment system.
Uh it reducted a percentage ofher daily sales.
Um the application process forher was very, very
straightforward and quick, andand she found the terms to be uh
favorable.
And the money that she got umhad a uh I would say a dramatic
positive impact on her business.
Like with the extra capital, sheuh she was able to confidently

(01:10:40):
experiment and explore newproduct categories, including
DVDs, clothing, toys, and books.
Uh, and she was able to kind ofdiscover new profitable avenues
for her for her business.
Uh she also um uh rented astorage unit.
Uh it solved her inventorystorage limitations and and uh
helped her kind of expand herbusiness further.

(01:11:01):
And uh I was I was really happyto see that she she tripled her
eBay listings and sheexperienced a 55% increase in
sales between 2023 and 2024, andin just six months, like I think
it was August to December 2024,she generated the same amount of
sales as she did in the entireyear of 2023.

(01:11:24):
Um, so it was it was it wasreally impressive how she was
able to use the capital to kindof grow her business, and uh um
you know no matter what I say,what numbers I throw out, it
won't do justice to her story.

SPEAKER_06 (01:11:36):
And and no, that's why I'm laughing.
I'm like, Stephanie's the fire,and you guys are the fuel.

SPEAKER_00 (01:11:40):
Like she's such an entrepreneur.
I I think it'll be remissive ifyou don't uh allow your
listeners to kind of hear uh tokind of hear a story in in her
own words.

SPEAKER_05 (01:11:52):
Oh yeah, yeah, for sure.

SPEAKER_03 (01:11:53):
So let's insert that clip.
And before we insert that clip,make sure you uh watch and go to
eBay on YouTube and uh just lookfor Stephanie Franco and you'll
see the whole video.
But here's a quick clip ofStephanie's story.

SPEAKER_01 (01:12:07):
I decided to apply for eBay's seller capital
program because I wanted toscale up my business and I
needed that capital to do so.
The process was straightforwardand easy.
It just took a few minutes toapply, and within a few days, I
received funding.
I was able to lower my cost ofgoods.
I now rent a storage unit whereI can sell all that extra

(01:12:27):
inventory.
I literally have gone from 200listings to nearly 700.
eBay offers a lot of flexibilityas a seller and it allows me to
grow as my business grows aswell.
I'm able to attend my family'sevents, my kids' soccer games, I
get to pick up my son fromschool.
eBay's seller capital programempowers me to be the

(01:12:48):
businesswoman that I want, themother that I aspire to be, and
the seller that's making strideson a global scale.

SPEAKER_06 (01:13:01):
That's awesome.
I just love Stephanie.
I remember meeting her in SanJose on eBay's campus and
hearing some of that story fromher when I was just asking her
about herself and getting toknow her, but so cool.
She is um just a great exampleof how exponential your growth
can be, right?
When you have the right toolsand you have access to what you
need.

(01:13:21):
So, you know, Ken and I uhobviously are both uh customers
also of eBay Seller Capital.

SPEAKER_04 (01:13:27):
Yep.

SPEAKER_06 (01:13:28):
And we've talked about that a little bit.
Um Ken, do you want to sayanything else here about just
your journey with it so far?

SPEAKER_03 (01:13:34):
Well, you know, I mean I will never stop and get
tired of sharing this story.
Uh only because it wasdefinitely uh b business
changing for us.
Um, you know, our our goal thisyear was to really get to the
next level.
And you know, w ha being abusiness owner, there's always
gonna be ups and downs, but youknow, you kinda like look at the

(01:13:55):
big picture.
Um from twenty-three totwenty-four, um, we kinda have
like a one percent growth insales.
So we really didn't grow therevenue in the business that
much.
Um, because a lot of that wasjust challenges on trying to
find better products, and Ididn't want to settle on buying
a lower quality product just topush out revenue.

(01:14:18):
Um but what I discovered in 2025is there are bigger bulk buys
that were available to bebought.
And this challenged me becausenow I'm spending more in a short
amount of time, right?
Like I might have spent fiftythousand in a six-month span,
but now it required me to spendfifty thousand in a week.

(01:14:40):
Right, and real fast.
Real fast.
And this was the challenge thatI faced, and I definitely
reached out to all the possibleum financing options that I had.
I mean, definitely emptied outmy cash flow, my credit card,
and everything like that, andthen obviously I s saw eBay's uh
seller capital program and I Itested it and it really lifted

(01:15:05):
us.
So, because of that effect, weare in September right now, and
I f got my first um cash advancein January.
We are gonna go to Q4 biggerthan ever.
So we're gonna have moreinventory heading to Q4 this
year than ever.
And I was just looking at mydashboard.

(01:15:26):
We are compared to last year todate, we are 70 71% up on our
revenue.

SPEAKER_06 (01:15:34):
Yeah, this was my first year also using any of
these products, and I actuallystarted with the business cash
advance and tried that out.
Kind of similar.
I needed a lift in my businessreally bad because a couple
years ago at this point, itfeels like it's been so long.
But I moved halfway across thecountry and moved my inventory
with me, and I downsized a lotgetting ready for that.

(01:15:56):
I stopped listing new things forabout a year around the move.
And then once I got here, I alsojust kept on kind of downsizing
because I had a differentstorage situation and you know,
all the chaos of like moving inand settling in.
So my sales were kind of slow,you know, it wasn't the former
kind of glory days of my store.
And and this year I was like,okay, we gotta we gotta start

(01:16:20):
getting back into growth modeagain.
And I realized quickly that, youknow, the best way to do that
was to infuse new, more, betterinventory faster, right?
I couldn't be using the trickleof capital that my store was
giving me after being kind ofslow and slowing down for those
big reasons.
So I took my first um CashAdvance.

(01:16:41):
Man, it helped so much.
And then now I'm actually usingthe flexible um version, and I
really like that.
I'm I have a draw on it rightnow that I'm working on, but I'm
also prepared to basically havemy entire pool of funding
available for Q4 sourcing.
So I just wanted to go ahead andget one under my belt and get
some things um set up for Q4.

(01:17:02):
But I'm really excited to havethat because again, like the the
peace of mind that comes withusing a product like that is so
much greater than even just likeusing a credit card or um any
other like traditional kind offunding.
So um I don't know if you couldcall me a poster child.
I would certainly call Stephanieand Ken poster children of this
product, but um, I hope tobecome a poster child because I

(01:17:24):
want my uh growth trajectory andmy success story to just keep on
climbing.
Um and I definitely see uh eBayseller capital continuing to be
part of that.
So kind of speaking of that andlooking to the future, Jatin, do
you have anything you can sharewith us about what's coming up
for eBay Seller Capital?
Anything on the horizon thatsellers should be on the lookout

(01:17:45):
for?

SPEAKER_00 (01:17:45):
For sure.
And and by the way, post tochild or not, um, you know,
stories like yours and Ken's andStephanie's, and I'm sure I'm I
speak for my colleagues here, isuh are what gets us out of bed
in the morning and go to work.
It's just it's just insane tohear about the success stories
that uh uh that that you have insome small way helped support.

(01:18:06):
So thank you for sharing that.

SPEAKER_06 (01:18:07):
Um, absolutely, and I will be happy to say that the
hope of being able to have thatkind of success and that kind of
flexibility with our businessesand our lives and like focus on
the stuff that actually mattersin our lives is what gets us out
of bed in the morning.
So it really is once again awin-win.

SPEAKER_00 (01:18:26):
100%, 100%.
Thank you so much.
And uh look into the future, asyou asked, um, one of the most
uh exciting developments foreBay seller capital is our focus
on embedded financing.
Uh we're seamlessly integratingfunding options directly within
the eBay experience.
Uh, we're trying to buildindustry-leading financing
solutions that make it easierthan ever for sellers to access

(01:18:50):
capital they need withoutleaving the eBay platform.
This means faster access tocapital, more personalized
financing options, and asmoother experience that lets
sellers like yourselves focus ongrowing your business rather
than navigating the complexlending processes.

SPEAKER_02 (01:19:07):
Right.

SPEAKER_00 (01:19:08):
Um, now we're also trying to harness the power of
AI to transform eBay sellercapital into a smarter, more
personalized financing solution.
For example, we uh use AI torefine our risk assessment
models in partnership with ourlending providers to allow us to
better predict payment behaviorsand identify potential risks.

(01:19:28):
So by doing so, we're able toweed out some of the bad actors
and offer an even better productfor the ones that for the
sellers that are actuallylooking to grow.

SPEAKER_06 (01:19:38):
That's what I was thinking.
Like it's even more tailoredthat way.

SPEAKER_00 (01:19:41):
For sure, yeah.
And and while I can't share allof the details just yet, we're
focused on expanding ourofferings to better serve a
wider range of businesses'needs, such as you know, more
flexible financing options, abetter borrowing experience, and
in general, making it easier forour sellers to discover and
access capital on eBay.

SPEAKER_06 (01:20:02):
Awesome.
Yeah, I I think it feels soseamless already.
So I'm curious to see how muchmore embedded the experience can
get.
But um yeah, that is veryexciting to hear about.
When you can tell us more aboutany of those upcoming options,
please come back on the show andtell us all about it.
Um and also, Judin, I haveburied the lead a little bit

(01:20:23):
because we didn't even tell ouraudience right now that you sell
stuff on eBay yourself, too.
So I just want to ask you andput you on the spot and ask you,
what's the last thing you soldon eBay?
Because I know this about you,but we didn't really talk about
it.

SPEAKER_00 (01:20:37):
Actually, the last thing I sold on eBay uh was uh
uh a toddler's bike.
Oh, by the way, I have a19-month-old.
Um and um yeah, he uh I've beenblessed with some really great
friends who pampered him withlike a lot of gifts uh on his
birthday.
And uh you have to kind ofration gifts uh for the kind of

(01:20:58):
toddler.
So we just got around to likeopening some of the gifts like
uh a few weeks ago, and um umthere was a uh bike that uh one
of our friends had gifted him,which he already had one off.

SPEAKER_04 (01:21:10):
Oh gotcha, it's a duplicate.

SPEAKER_00 (01:21:12):
It's a duplicate one, but it's a toddler, right?
He just proceeded to tear openthe box.
Now it's an open box, right?
Uh so we decided to uh list iton eBay eBay open box.
It's essentially untouched.
And uh, but I I listed it atlike a 30% discount.
So you know that that needs tobe found on eBay.
It's a good deal.

SPEAKER_06 (01:21:30):
It's all profit for you or your toddler, you know,
if you want to share the funds.
We'll see.
But that's really awesome.
Did you have was that a pain toship?
Was it bit big-ish?

SPEAKER_00 (01:21:40):
Oh, no.
I mean it wasn't.
It wasn't.
It's it was yeah, it was it wasit was something that you had to
assemble.
So like uh just kind of brokendown a little bit that's broken
down as easy.

SPEAKER_06 (01:21:52):
I won't feel bad for you then.
It's easy to ship.
That's awesome.
Well, is there anything else youwant to share with our audience?
I know we've been talking a lotabout all this, and I really
appreciate just the level ofdetail you're willing to go into
with us to share with us, andjust to have our listeners have
the chance to hear straight fromyou about everything that eBay
is offering.

SPEAKER_00 (01:22:12):
Absolutely.
I mean, if there's one thing Iwant to leave uh your listeners
with, it's it's that uh you knowit eBay seller capital really
offers a risk-free way for youto kind of gauge what your
business could be eligible forin terms of capital.
Uh uh, it's it's it there's noobligations, you can apply with
no hit to your credit, uh, andyour personalized offer is

(01:22:35):
waiting for you on your sellerhub.
So go ahead, check it out, anduh give it a shot um and uh grow
your business like uh you knowCan and Anna did.

SPEAKER_06 (01:22:46):
Heck yeah, and Stephanie.
And would they go to thepayments tab?
Is that where it lives, theapplication?

SPEAKER_00 (01:22:50):
Yes, if you go to the payments tab on on Seller
Hub, you should be able to seeeBay Seller Capital on the
left-hand nav.
Click on that, and there's adedicated page for eBay Seller
Capital with your personalsoftware waiting for you.

SPEAKER_06 (01:23:02):
That's incredible.
Well, thanks so much.
I hope we hear so many moresuccess stories uh coming out of
this program.
It's really been a game changerfor me and for Ken, and
obviously for a lot of otherpeople too.

SPEAKER_03 (01:23:13):
So, well, there you have it.
So let's all get locked in andget our strategies together.
Uh kit you're sourcing on, uhpowered by eBay Salar Capital.

All Episodes

Episode 95: Prep for Q4 - Success In The Set Up

Episode Transcript

Popular Podcasts

Stuff You Should Know

Dateline NBC

CrimeLess: Hillbilly Heist

.css-15opob5{left:0;position:absolute;top:0.8rem;} All Episodes

.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}Episode 95: Prep for Q4 - Success In The Set Up