Ep. 90 – Breaking the CRM Mindset – Why AI and Agile Selling are the Future with Stephen Messer

In this episode of Selling the Cloud, Stephen Messer, co-founder of Collective[i] and LinkShare, shares a bold and timely vision for the future of sales—one that trades CRM inefficiencies, seller churn, and impersonal cadences for AI-powered intelligence, real buyer relationships, and a return to value-based growth.

Stephen unpacks how Collective[i] is building the world’s first economic foundation model for B2B sales—a neural network that learns from billions in live market signals and transforms the way companies forecast, prioritize, and engage. If you’re leading a revenue team, this episode will challenge how you think about data, your CRM, and the very structure of your go-to-market engine.

What You’ll Learn:

• The Real Cost of Today’s Sales Stack: Why CRM-driven workflows have created inefficiency, seller burnout, and buyer distrust.
• How Collective[i] Works: The power of neural networks that learn from shared, anonymized go-to-market activity—while keeping client data private and secure.
• Cruelty in Sales (and How to Fix It): A raw and honest take on how modern sales workflows punish reps and buyers—and how AI can fix it.
• The End of Data Entry: How Collective[i] automates pipeline visibility and eliminates the need for reps to “feed the system.”
• The Rise of Relationship-Centric Growth: Why trust, storytelling, and insight—not spam—will win in the next generation of GTM.

Key Topics:

• What’s wrong with current sales tech (and why it’s unsustainable)
• How Collective[i] trains its neural net to understand real buying behavior
• The shift from CRM-driven sales to AI-first revenue intelligence
• “Lifeguards” and the shadow sellers that make or break deals
• Why buyer relationships have eroded—and how to rebuild them
• The moral case for better GTM design
• Real examples of AI uncovering hidden pipeline risk
• Why average sellers will become exceptional (or obsolete) with AI

Guest Spotlight: Stephen Messer

Stephen is the Co-Founder of Collective[i], a next-gen AI platform reinventing how companies forecast, collaborate, and close. He’s also known for co-founding LinkShare, the affiliate marketing pioneer acquired by Rakuten for $425M. A seasoned entrepreneur and thought leader, Stephen now leads Collective[i] in building the world’s first neural network for B2B sales.

Resources & Mentions:

• Collective[i] – Website
• CI Forecast: Collective[i]’s weekly go-to-market leadership event
• Book mentioned: Predictable Revenue (and its long-term impact on sales culture)
• Topics discussed: AI-powered forecasting, seller efficiency, CRM alternatives, cadence fatigue, relationship rebuilding, data trust models

Listen now and follow Selling the Cloud for more unfiltered GTM insights from the leaders shaping the future of sales.

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