Episode Transcript
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Speaker 1 (00:02):
Welcome back to
Senior Care Academy.
This week in between Christmasand New Year's, we decided we
wanted to reflect on this nextyear and talk about this coming
year.
We have Aaron Ashton, who's ourpodcast producer and marketing
manager.
Speaker 2 (00:16):
What up, what up.
Speaker 1 (00:18):
And we're just going
to dive into and go around the
office talking to everybody tosee some positive, happy moments
from 2024 and what they'relooking forward to most in 2025.
Speaker 2 (00:29):
Thank you so much for
having me, caleb.
It's always a pleasure to sitdown with my boss and ask him
questions.
I'll ask you the questionsfirst, I think because it would
set the tone of what we're doinghere.
So 2024, what a year.
Yeah what a year.
So first off, favorite personalmemory from this year.
Speaker 1 (00:52):
Well, we had our
second son six months ago, so
that was a huge memory.
He's been a joy and a pleasureto have.
He's a happy baby and then, Ithink, the overall memory of
2024, it's just been a lotlittle trips.
Wes and I started going campingevery single month and then we
had a few like family trips, soit was just a lot of good family
time that I hadn't had the lastfew years.
Speaker 2 (01:15):
So Bought and sold a
motorcycle.
Speaker 1 (01:18):
Bought and sold a
motorcycle same year.
Speaker 2 (01:19):
unfortunately, Got a
new car yeah.
Speaker 1 (01:23):
Lost 30 pounds.
Gained 30 pounds.
Speaker 2 (01:26):
Great year Bought a
number of.
Speaker 1 (01:28):
I think I've went
through three or four cars this
year, but the newest car that mywife and I have ever bought
together just recently.
Speaker 2 (01:35):
So big year that got
trashed or got wrecked, but it's
coming back.
Yes.
Speaker 1 (01:40):
Yes, Crashed within
our first three weeks of owning
it Just heartbreaking but it'sall right.
Speaker 2 (01:45):
I think it is always
fun to just look back on the
year and be like holy cow.
So much has happened.
Speaker 1 (01:50):
Yeah, my wife last
night sent me a text and it was
every month, what like definedthat month.
And then I went and sent oneback and it was like I had a
work and then a personal relatedone.
And yeah, just scrollingthrough all the pictures to be
like what even happened.
Speaker 2 (02:09):
I was then a personal
related one and, yeah, just
scrolling through all thepictures to be like what even
happened?
It was like holy crap, crazyyear.
Yeah, so much happens and wejust kind of I don't know you,
just everything feels normalfeels the same.
Speaker 1 (02:13):
Yeah, it's hard to
you.
Look back, you're like, wow,yeah, all that happened this in
the last 12 months how did wesurvive?
um well, kind of on that, noteyour favorite senior care memory
or story from this year yeah,um, this year, specific like
hands-on with seniors at thebeginning of the year we had a
stint with a podcast calledwisdom.
Well, and that was a ton of fun.
Um, going into seniors homesand kind of revalidating and and
(02:38):
re-emphasizing the belief thatevery senior has, has lived or
is living an exceptional life,even if they feel like you know,
they just were boring and theyon the note of like they just
settled into life and um wisdom,while we went in and
interviewed people and, withoutfail, every single, I think we
did like 12 or 14 episodes um,without fail, they always said I
(03:00):
don't know why you're wastingyour time talking to me and then
, like an hour and a half later,some tears were shed and like
crazy golden nuggets of wisdom.
So that was an awesome memory,like hands-on with seniors, just
helping them realize like holycrap the amount of things I've
gone through and done in my life.
it's pretty incredible, and soyeah.
Speaker 2 (03:21):
Well, I think, if you
approach a famous person and
you say the same thing, likeyeah, Well, I think, if you
approach a famous person and yousay the same thing, like or
they'll say the same thing,right Like, why would you?
Talk to me, but uh, it'sexactly what you just said.
Once you start looking back,you realize like oh wow.
Speaker 1 (03:30):
Yeah, Done a lot.
It's a saying.
It's like you, can youdiscredit what you think you can
get?
Speaker 2 (03:48):
done in a year and
then you discredit what can get
done in a decade.
And they've lived six, seven,eight, nine decades done a lot
of stuff.
That's crazy.
All right, favorite.
Speaker 1 (03:53):
Christmas present or
moment Moment.
This was the first year thatWes he's three really understood
a little bit of what was goingon.
And so all the presents, allexcept his.
We got a little like electricBronco thing for him.
We're underneath the tree andout the night before but you
know, as a parent you pull itout and you present it.
(04:14):
So it's like Holy crap, look atall these presents.
And we got down and we went andI was covering his eyes.
We went into the living roomuncovered and he was just
speechless, just like his facewas glowing, like I don't even
know what's happening right now,and they jumped down, ripped
all the present We've stuffedhis Bronco with different
presents.
He threw them all out and he'slike daddy.
I love it.
(04:34):
Um, it was funny.
But and then, favorite presentmy father-in-law.
Well, um, there's a lot ofreally great presents, but my
father-in-law knew that M got mea new hunting rifle and so when
I first opened it at his house,it was just a case and I was
like, oh, that's so sweet, thisis a nice case for my gun.
(04:56):
And I was like it's super heavy.
And I opened it.
And there was another gun whichwas sweet.
It was a .224 Valkyrie.
So, pretty sweet, I enjoyshooting on the side.
It's just fun stuff.
Speaker 2 (05:11):
So two new rifles,
yeah you gotta get married man
get the right in-laws that'sawesome uh and it's funny
because I saw wes on the machineyesterday and he did not look
happy because he'd already beenriding it for well, how long
yeah just cold outside yeah, andhe got dialed in once.
Speaker 1 (05:27):
He got set up he had
like a concentration like face.
It was so funny.
That's so cute.
Good day all right.
Speaker 2 (05:33):
Looking forward to
2025 yes, we never thought we'd
be around.
Yeah, this far uh, but personalresolution first and then we'll
go into the work and senioryeah, personal.
Speaker 1 (05:44):
um, I I have a big
one of I kind of want what's the
guy's name?
He makes the big ass calendaris what it's called.
But he talks about doingsomething you wouldn't normally
do every other month.
So we go camping already, buthaving something every other
month, that is, you know, unique.
Other month, that is, you know,unique Like we might go um
(06:09):
snowmobiling this next month.
And then there's my go to Alaska.
Just like different small tripsthat you stack up over time
makes a really cool life.
And then the other, like thefitness one.
Like I said last year I think Idropped it was like 30 or 35
pounds and then immediately getback on.
So I'm going to drop it andkeep it off this time.
What, how's the grin sayingthis time I'll keep it off.
So he says it after uh, he'slike my heart shrunk two sides.
(06:34):
We'd watch the grid, so I cansee, uh, and he's like, and this
time I'll keep it off.
Speaker 2 (06:39):
So we should have
asked people that what's your
favorite christmas movie?
Speaker 1 (06:42):
oh yeah, that'd been
a good question that's hey.
Speaker 2 (06:44):
You are one of the
most dedicated people to fitness
I've ever seen.
Like when you flip that switch,it gets scary.
Speaker 1 (06:51):
Yeah.
Speaker 2 (06:51):
We used to go to the
gym years ago at like what felt
like 4 am and I could barely doit, but you were like wide awake
yeah.
Speaker 1 (06:58):
No, that's probably
part of the problem.
Problem is like when I'm likeI'm going to go and then I go
six days a week at 5.00 AM andthen like four months later, I'm
like I can't afford it ratherthan being like why don't I just
go at like you know, for 20minutes at 7.00 AM and you know,
dial back to balance it out andI'm like no, it's all, or
nothing.
So maybe that's the lesson is tobetter to go to the gym at a
(07:19):
little bit some point in the dayrather than if I don't go at 5
am.
Every day I'm a failure.
Speaker 2 (07:25):
Yeah, All right.
Work or senior resolution.
I'm sure you have a lotbusiness-wise but I don't know.
Speaker 1 (07:33):
Is there something
that stands out, a huge goal for
2025, obviously.
So Evan talked about or isgoing to talk about wanting to
expand outside of helperly.
We want to be in a few states,wanting to expand outside of
helperly.
We want to be in a few States,um, but the big goal, the
overarching goal, is to try tomake um, senior care that relies
(07:53):
so heavily on, like,interpersonal relationships,
people going into people's homes, and sometimes it's you know,
it's a uh, crazy bag.
You can pull out greatcaregiver, great experience,
great match, and other timesit's not.
So we're implementing some coolsoftware to make sure that
every single caregiver kind ofsystemizing interpersonal
relationships, so everycaregiver is the best match for
(08:14):
their client, and it's going tobe a big lift to get all that
software written.
We're on our way, though, sothat's a big work.
Goal that we have is justuniform excellence among direct
care staff.
Speaker 2 (08:26):
That's.
That's a great goal.
I think, yeah, all right, whydon't you?
Speaker 1 (08:31):
ask me the question
Sweet.
Yes, aaron, our marketingdirector our the man behind the
camera.
What's your favorite personalmemory of 2024?
Speaker 2 (08:41):
You know we're going
to listen to everybody's's.
We already did.
But yeah you are gonna listento them and it's so funny
listening.
I got married, or?
It's out of my family.
I'm a single man in my late 20sso every time I hear one of
those, I'm like, oh, that's agood one.
I wish I had that one um, butmine I don't know.
I you know, the longer you staysingle, I feel like the more
(09:04):
hobbies I just gain yeah um, andso this year it's been uh,
vinyls, woodworking, and uh justjust got a coffee machine
actually, or?
Speaker 1 (09:12):
uh, an espresso
machine.
Speaker 2 (09:13):
Oh, you're getting
into connoisseur of sorts yes,
because caleb knows this, but Igo out for coffee like every day
.
It's great, uh.
So no, I got a really nicemachine and, uh, that's that's
kind of my next year goal.
But yeah, always learning newlittle hobbies is like it's my
favorite thing yeah, very cool,and you got a new truck.
Speaker 1 (09:30):
Oh, I got a new truck
, that's right, oh, that new
truck is nice.
Speaker 2 (09:33):
Yeah, yeah, little
ford maverick gang rise up um
sure that I'll count two newtruck sweet um.
Speaker 1 (09:41):
You've been in the
senior care space for a few
months now here at Helperly.
What is your favorite moment ormemory from this year?
Speaker 2 (09:50):
Never thought I'd be
in the senior care space, yeah,
but I do feel like I've settledinto it quite a bit and it's a
great environment here atHelperly.
You know, just pat ourselves onthe back.
But you know, as a marketingmanager, I feel like that's such
an ambiguous title.
You know it means differentthings in different companies.
But for me, like, what I'vetried to define is that all it
means is that we're highlightingthe work that's being done,
(10:10):
because so much is alreadyhappening.
You know, on the floor, on theground, the troops, um, so my
favorite memories are from, like, visiting a few clients that
we've had uh, sandra and Rosalbaand like getting to see how
senior care are.
You know, helperly has impactedtheir lives.
Like it's, it's, it's crazy.
You know, it's like a night andday difference for some people.
And like Monique is going tosay, it's easy to forget those
(10:34):
moments and just be like, oh, we, you know we made more money,
or we, you know we did more carethis week than last week.
But like, remembering thosemoments, it's like, yeah, it
really changes the way you lookat everything that we do.
Speaker 1 (10:45):
Yeah, you know.
Yeah, it's been really cool tosee like I said, it's things
that were already getting done,but now they're getting the
spotlight and magnification thatthey ought to, just bringing it
to the light all the awesomework that direct care staff and
people are doing every day.
Speaker 2 (11:01):
Well and I think off
on a little tangent here, I do
think that says something aboutthe entire industry that there's
so much good work that is beingdone by people like on the
ground that doesn't ever gethighlighted and hasn't been
highlighted up to this point,which I think is kind of crazy.
You know, like when we thinkabout our heroes, like during
COVID it was, you know, likenurses and police and all this
kind of stuff but senior carepeople like it's just such a
(11:22):
crucial, crucial part of oursociety that just gets often
overlooked, underpaid, you know,and underappreciated and
Speaker 1 (11:28):
uh, so it's cool that
it's cool to be, like you know,
have more insight into it and,yeah, start leading the charge
and giving everybody therecognition that they need, yeah
, deserve.
I like that.
Um, what was your favoritechristmas present or moment
yesterday as a single man in hislate 20s I'm just kidding, as a
single man in my late 20s.
Speaker 2 (11:49):
ladies, listen up.
No, we set up a ping pong tablein my mom's garage and set up
some Christmas lights in there,so the vibe's immaculate.
Yeah, and all my littlesiblings have gotten really good
at ping pong.
Speaker 6 (12:01):
the last few weeks,
which is crazy.
Speaker 2 (12:02):
So now every Sunday
we play ping pong for a few
hours and it's awesome.
Speaker 1 (12:05):
Oh, that's very fun
so come on over if you want to
enter the gauntlet.
Um sweet, and then lookingforward 2025, what is you
mentioned?
This might be one of yourpersonal goals, but what's a
personal goal for 2025?
Speaker 2 (12:19):
assume coffee
connoisseur oh yeah, well,
personal goal.
Um, you know, I was the onethat came up with these
questions and I didn't thinkabout this one I guess.
Uh.
So yeah, we'll say coffee.
That's the new hobby.
Speaker 1 (12:34):
I want to get really
good at lattes, yeah latte art
and this might be the, thismight be the, uh, the hobby, the
interest that reels one in foryou Gets finds a partner.
Speaker 2 (12:45):
Yeah, that might be
my problem.
Woodworking.
They're like nah Wrong space.
I thought sawdust was sexy, butI guess not Mechanic work.
No, that didn't work.
Speaker 1 (12:54):
I think it's skill
stacking.
Once you find maybe this is theticket in, then she'll be like
woodworking mechanic.
Motorcycles Talk to me.
Speaker 2 (13:04):
Gym.
Holy crap, we just have to havethat starting point of coffee.
Yeah, no, oh, actually apersonal goal, I think.
Sometime this year I want to doone of those European caminos
like Camino de Santiago in.
Spain or Camino de something inPortugal.
Speaker 1 (13:16):
I don't know what
that is, it's just like a walk.
Speaker 2 (13:17):
Yeah, they're like 40
or 60 mile walks and they have
like towns Wow walks.
And they have like towns likeyou, wow, every day you're
hiking and then you get to atown, you stay in a hotel.
That'd be sweet.
So it's just like hike hotelrestaurant, hike hotel
restaurants, like really cool,they were ancient pill and
grimages or something yeah,they're just small little towns
yeah, so hike through.
That's sweet, that's like agoal.
Yeah, it'd be a really coolthing to back over the summer or
(13:37):
something um.
Speaker 1 (13:40):
What's a work
resolution?
Speaker 2 (13:41):
senior care
resolution oh well, uh, all my
work resolutions probablyrevolve around helpfully cares.
Like we want to starthighlighting and showing
appreciation for special seniors.
You know there are so many coolpeople that we work for so many
of our clients and we want tostart treating them, you know.
So we're hoping to do some cooltrips, some cool you know, just
(14:05):
fun activities for seniors tohelp them get back into the
swing.
Speaker 1 (14:09):
Maybe a Camino de
Santiago with the senior in tow.
Speaker 2 (14:14):
I would be happy, I'd
be happy to do that If we can
find a senior, if any seniorsare listening, hike 60 miles.
Speaker 1 (14:18):
Yeah, if you know
anybody that's in their late 70s
, early 80s that can hike 60miles.
Speaker 2 (14:22):
Want to take a 14
hour flight and hike for a few
weeks, then Heck yeah.
Speaker 1 (14:26):
Yeah, cause, then
it's free for you, it's just
unhelperly so love that.
Speaker 2 (14:31):
But yeah, so no, I'm
I'm really excited for the
things we got going on and Ithink 2025, like everybody is
going to say um is going to be afun year.
Speaker 1 (14:39):
Yeah, yeah.
I'm excited for everything,everything that we bring to
light, all the the people andthe seniors and the caregivers
that, through your efforts,you're going to shine bright.
It'll be great.
Speaker 2 (14:55):
So one of these days
we're going to do an episode
just on your sweaters, on yourdifferent fits.
We'll do like a Tik TOK style.
Here's our CEO, perfect.
Speaker 1 (15:03):
We'll start doing uh,
ootdd, oots.
Ceo.
Outfit of the day.
Speaker 2 (15:10):
And we can cut this
part, but I just you know, in
case there's any vigilantes outthere.
Caleb's a great CEO, he's agreat guy.
Speaker 1 (15:19):
Don't worry about him
.
You don't know where to work.
Speaker 2 (15:21):
We don't know he's a
great father.
Yeah, takes care of hisemployees, all right.
Speaker 5 (15:30):
Yeah Well, thank you.
Speaker 2 (15:32):
And now we'll dive
into the people Sweet.
Speaker 1 (15:35):
Sweet.
Okay, now we're talking toKatie.
She's over HR and lots of otherstuff.
So, katie, what has been yourfavorite senior care story or
memory in your first few monthshere at Helper?
Leader I guess this year.
Speaker 6 (15:48):
I would say going to
one of our clients' houses
because there was no one else.
And she was just so so, so like, sweet, and just kind of seeing
what all of our folks do thatare out in the actual field,
(16:08):
because we're kind of hiddenhere right like we're, we we're
making sure that the back officeruns yeah, and so it's kind of
nice to actually see that likefirst, first a hand right yeah,
yeah, it's very fun.
Speaker 1 (16:16):
What's been one of
your favorite personal memories
from 2024 oh well, I have a newpuppy.
Oh.
Speaker 6 (16:22):
So he is officially a
year old and so it's been a
trying like year right, Becausehe's a puppy and he's just kind
of chewing everything up.
But he also is the like, cutestthing ever.
Speaker 1 (16:35):
What breed is he
again?
Speaker 6 (16:36):
He is a Roddy
Shepherd, oh, so he's super cute
.
Speaker 1 (16:42):
But he's just feisty
and has this big like yes, yes,
yes, so yeah, super fun, yeah,that's so fun.
Um so we had christmas.
We're doing this betweenchristmas and new year's.
What was your favoritechristmas present or thing
activity you did?
Speaker 6 (16:57):
on christmas.
So, um, I got one of thoseseven a quart a cast cast iron,
like um, whatever they're calledlike a pot dutch oven thingy.
Yes, yes yes, dutch oven pot.
I'm so excited about it becauseI can cook it on the stove or
it can go in in the um oven andthere was like multiple things
(17:20):
for it that's sweet.
Speaker 1 (17:22):
Yeah, so it's an
inside one.
I, whenever I think dutch oven,I think of the, uh, camping
ones that have the big scoop andyou put coals and stuff.
Speaker 6 (17:28):
Yes, yes it's not a
camping one it is an actual
stove oven one but that's sweetbut it's rad.
Speaker 1 (17:33):
Yeah, that's way cool
um 2025 is coming upon us big
year, yeah, yeah, um what is abig personal resolution that you
have this year Could beanything.
Speaker 6 (17:44):
So we are working in
our basement and like half of
it's done, so probably justgetting the other half finished
right.
Because it's like one littlething after.
Speaker 1 (17:56):
Yeah, are you doing
it yourself or do you Wow?
Speaker 6 (17:59):
For the most part.
Speaker 1 (18:01):
So after work you're
just swinging hammers, yeah, or
we move stuff around or you know, it's just never ending owning
a house.
Yeah, well, that'll be exciting.
Yeah, exactly.
And then what is a big seniorcare or work resolution that you
have.
Speaker 6 (18:17):
Oh yeah, so I've been
here for three months now.
Speaker 1 (18:21):
Yes.
Speaker 4 (18:22):
I know.
Speaker 6 (18:22):
So I would love to
just kind of get all of our back
office stuff just like set, andthen we can just be ready for
all of our growth that is goingto happen.
Speaker 1 (18:35):
Oh yeah.
Speaker 4 (18:36):
In 2025.
Speaker 1 (18:37):
Yeah, that's awesome.
Speaker 6 (18:38):
Yes.
Speaker 1 (18:40):
It's going to be
awesome, sweet.
What's your favorite New Year'sresolution you've ever had and
accomplished?
Speaker 6 (18:47):
Ooh.
Speaker 1 (18:48):
Personal or work.
Speaker 6 (18:59):
That's a good one.
Um, when I was in my earlytwenties, um, I was just going
to um school and working and youknow, just super chill I.
So, me and my sister, went toevery baseball stadium on the
West Coast.
Speaker 4 (19:15):
That's a lot, so that
was super fun.
Speaker 6 (19:17):
Yeah, yeah because it
was just kind of going and my
father was a massive baseballfan.
And so he just loved everythingabout it.
Speaker 4 (19:28):
That's sweet.
Speaker 6 (19:28):
Yeah.
Speaker 2 (19:29):
That's a cool year.
That was super fun.
Speaker 1 (19:31):
Yes, it was a super
cool year.
Yeah, I love that Very cool.
Thanks for everything you do atHelperly.
I'm excited for 2025.
Speaker 6 (19:38):
Glad to be here.
Me too.
It'll be so fun.
Speaker 1 (19:42):
Sweet.
Okay, now we have Evan.
He's over most all thingsinsurance and people, and it's
just great.
So, evan, the first question iswhat's one of your favorite
personal memories of 2024?
Speaker 5 (19:55):
Personal memories of
2024.
It's really hard to not saythis, but I got married.
Yeah, that's a good memory mywife's probably gonna watch this
, and if I didn't say that she'd, she'd be a little concerned.
Speaker 1 (20:10):
Yeah, that's awesome.
So what like the beginning ofthis year?
Speaker 5 (20:14):
or april this year
yeah, nice congrats I forgot
that it was this year, yeah, onour two-year anniversary.
So they got married.
Speaker 1 (20:20):
So oh, that's so
sweet.
Um, what is your favorite likework or senior care?
Memory from this year.
Speaker 5 (20:27):
I can tell you
exactly what my favorite memory
was.
We had a client that was movingstates and needed to fly, and I
got to escort him personallythrough the airport all the way
to the gate.
Speaker 1 (20:38):
Wow, at like 4 am or
something right, yeah, it was.
Speaker 5 (20:42):
No, the first attempt
was at 4 am.
This is the second attempt.
That was at 11 pm.
Um, that was fun.
I don't need any security atall.
Okay, cool, you're just.
You didn't have to go.
I had to go through security,but like you didn't have bags or
really like check me at alllike that's okay.
Speaker 1 (21:00):
Cool, that's way cool
.
I didn't realize I didn't checkyou um.
Yesterday was christmas.
What was your favoritechristmas activity or present?
You got?
Cool, that's way cool.
I didn't realize I didn't checkyou.
Yesterday was Christmas.
What was your favoriteChristmas activity or present?
You got.
Speaker 5 (21:10):
Present.
I got.
I got a really nice knife frommy father-in-law Like food knife
, hunting knife, like a pocketknife.
Oh sweet.
He asked, or my in-laws asked,what I wanted and I mentioned I
wanted like survival food andlike emergency stuff and I got a
bunch of that but to accompanythe fj naturally to accompany my
, uh, my off-roading suv thatdoesn't go off-road, um, and
(21:34):
yeah, no, the the crown jewel ofall that was this knife, and
it's really, really nice.
Speaker 1 (21:37):
That's sweet um, okay
, so 2025 looking forward.
I don't know if you've thoughtabout personal resolutions, but
what is one big goal you want toaccomplish in 2025?
I love resolutions.
Speaker 5 (21:49):
Last year's or this
year's resolution was to floss
more.
I flossed more this year than Ihave my whole life, so I love
resolutions.
A personal resolution is to bea better guitar player.
Even though I played for 16years, I feel like I've
plateaued for a while and Igotta, I gotta dedicate time to
(22:09):
it.
Speaker 1 (22:10):
Um.
Have you read atomic habits?
Um, I've not it has a coolthing with the example of guitar
playing.
It's like a lot of times peoplemake a resolution I want to, or
I want to learn guitar, andthen they put it in the closet.
But they said, if you replaceyour, like next to the couch or
whatever, wherever you sit tolike, play video games or scroll
on your phone, put the guitarright there.
And somebody did that and likebecame way good at guitar
(22:31):
because their default wasplaying guitar.
Speaker 5 (22:34):
Yeah, I imagine Ed
Sheeran might've been a consult
for that because he has a guitarin every room, famously.
Speaker 1 (22:40):
Wow, at least he says
it.
Speaker 5 (22:47):
I didn't realize that
.
Yeah, so anytime he's justsitting there, it's like guitar.
Yeah, that's that's, at leastthat's what he says.
I got it mapped out and I havea uh, a teacher I'm working with
to, oh, to kind of check myprogress, sweet yes.
Speaker 1 (22:53):
Accountability, um,
what's a big uh work resolution.
Speaker 5 (22:57):
Senior care
resolution senior care
resolution, all the like.
The logistics and office stuffis boring so I'm going to skip
over that.
Um, you know what I?
I want uh resolution to be inanother state this year.
I want to expand our operationsand our uh, our positive
influence over the lives ofseniors into another another
(23:20):
area.
Speaker 1 (23:20):
Yeah, it's a great
goal.
Um, I asked Katie what herfavorite resolution that she
ever had and she accomplishedwas.
I'll ask you what is a 10-yearresolution?
Evan at 43 42, no 41.
(23:43):
I forget, I don't know.
I'm so sorry, I shouldn't havetaken the guess, yeah.
Speaker 5 (23:47):
In 10 years with my
resolution yeah At 41.
Your 10-year resolution Wow,that's a.
That's a.
I was not prepared for that.
Well, that one is not on thestudy guide.
You know what I would love toget my college degree Nice.
I've been doing it one class ata time every semester for 10
years now.
So yeah, I would love to get ahopefully my master's by then.
Speaker 1 (24:09):
Put it that way.
That'd be sweet.
It's a great 10 year resolution, Cool Well.
Thank you, Evan.
I'm glad you're here atHelperly and I'm excited for
2025.
Okay, Monique just joined us.
She's our Salt Lake Countybranch manager.
She's exceptional.
We have a few questions goinginto the new year, Monique.
(24:29):
The first is what's a favoritepersonal memory or goal that you
accomplished in 2024?
Speaker 7 (24:34):
I probably not just
looking at it numbers wise, but
also making sure that everybodygets seen, because there is a
story behind the numbers andthere's a person behind the
numbers.
So yeah, while the numbers maylook good, it makes our clients
feel good because there ispeople there and they're
countable and dependable and youknow, and then we can also weed
(24:55):
out the ones that aren't.
Speaker 1 (24:57):
So um, okay, so that
sounded like work related, which
I love helping making sureeverybody gets seen and cared
for, because I agree that thatevery metric or number on a
screen has an individual personbehind it.
What's a personal somethingthat?
In your life, you did.
Speaker 7 (25:16):
Gosh.
Um, honestly, I really don'tknow, personal wise.
Speaker 1 (25:25):
That's okay, it's
just another year it is.
You kept your kids alive, fedand watered every day.
That's huge.
Speaker 7 (25:32):
You know clean
clothes.
They've gone to school.
Speaker 1 (25:34):
Yeah, and sometimes
that's all that you do.
Speaker 7 (25:37):
Yeah, all you can do
Nothing, I think exceptional
this year just the status quo.
Speaker 1 (25:41):
Yeah, christmas was
yesterday.
What, um?
What was your favorite part ofit?
Whether it was a present or anexperience.
I know you have kids, so it'skind of fun to share in it yeah,
uh, we made them wait this yearfor their big present, which
were ipads this year, nice andso they had to wait all the way
until the end.
Speaker 7 (26:02):
And Vincent was
overly done because he got so
many clothes this year.
He was just over it.
And then he opened up a plasticpencil and was like what's this
?
It's for when you play on myphone and your other tablet.
It's okay.
And he just kept going and keptgoing and he finally got to the
iPad and they both were justecstatic, so it was so nice.
Speaker 4 (26:22):
The magic of it all.
Speaker 1 (26:25):
That's awesome.
The next question is going into2025, what is a senior care
related goal that you have?
Speaker 7 (26:33):
Well, because, like I
said before, numbers, people,
people, numbers, it all equalsthe same.
So making sure that we maintaina good number with our
fulfillment and making sureeverybody's happy.
And so we've kind of set goalsto every quarter, especially
since we have a lot of collegestudents, just to check in with
them at least every quarter andmake sure that they're still
happy if they need more or lesshours, if their caseload's too
(26:56):
much, and with school and workand whatever else.
Speaker 1 (27:00):
Because I guess
nobody had done that for a while
and when we started doing it wefound out somebody wasn't very
happy and was starting to failat school, and so yeah, yeah,
well, that's an awesome goal tojust check in with everybody
more regularly and make sureeverybody's happy.
Do you have any 2025 personalresolutions that you can think
of or anything that would becool to do in 2025?
Speaker 7 (27:24):
Really just going
back home more often and seeing
my family more often.
Speaker 1 (27:28):
We lost my mom this
year, so I want to see Back home
Oregon, right, washington,washington, sorry.
Speaker 7 (27:33):
Yeah, no, you're good
.
Um.
So yeah, I just want to try andmaintain good, strong family
ties with them, Cause my brother, he lost the whole right front
low of his brain in a caraccident when he was 20.
Speaker 3 (27:45):
Yeah.
Speaker 7 (27:46):
So he's not able to
be by himself.
So, unfortunately, when myfather passes, I'll end up
having to go up there and likeget rid of everything and move
him down here.
So yeah.
Speaker 1 (27:59):
Yeah, I think that's
a great resolution for everybody
to have make it back home more,spend more time with people you
care and love about, becauseyou never know.
So that's a great goal 2025,just more trips back home.
Speaker 7 (28:11):
Yeah.
Speaker 1 (28:12):
Love that.
Speaker 7 (28:13):
Definitely.
Speaker 1 (28:14):
Okay, well, monique,
thank you so much.
I'm excited for 2025.
You've been here for a fewyears now, so it's fun to see
you growing personally andprofessionally just throughout
your life.
Speaker 7 (28:24):
So it's very fun, I
mean with this role, I have more
time to actually focus onfamily now.
Speaker 1 (28:28):
So it's kind of nice.
Speaker 4 (28:29):
Yeah.
Speaker 7 (28:30):
I was only until what
, like the last part of this
year, that you know I had thatextra time, so it's like yeah,
be able to take it.
Speaker 1 (28:37):
Yes, that's awesome.
Speaker 7 (28:38):
Exactly so.
It'll be great Be great, okay.
Speaker 1 (28:40):
Well, thanks, monique
.
Okay, now we have Vincent,who's our self-appointed
assistant manager of the office,Monique's son.
He comes in when he can andhe's on Christmas break.
So, vincent, what's yourfavorite?
Speaker 4 (28:56):
personal memory of
2024?
Probably to come into theoffice and spend time with
everyone here Just helping asmuch as I can with everyone.
Speaker 1 (29:05):
That's awesome.
It's a great memory of mine aswell.
It's fun every time you're ableto come in when you don't have
school.
What's your favorite seniorcare memory or story from this
last year?
Speaker 4 (29:15):
um, so there's this
actually one funny time about
when we got my dog.
It's when we got my dog, um hewas trying, he, he was like we
got into we, so we got sniffspot and we, yeah, and we went
into this backyard, um, he triedhe, we got a pool and we
(29:36):
thought he would love it no hejust stayed out of the pool
that's so funny.
We just had to always everytime he was panting we just had
to pick him up and put him inthe pool.
Speaker 1 (29:45):
Yeah, that sounds
like my dog.
She doesn't like water at all,which is funny.
Speaker 4 (29:50):
And he's a big dog,
so you can kind of guess on how
we can't pick him up, so we justhave to let him sit there.
Speaker 1 (29:57):
That's funny.
I might know the answer, butwhat was your favorite Christmas
present from yesterday?
Speaker 4 (30:05):
Probably to spend
time with my family.
Speaker 1 (30:07):
I didn't expect you
to say that.
That's a great answer, vincent.
Wow, that's so sweet.
Your mom told us that you gotan iPad, so it's great.
Good on you saying that youwanted to spend time with your
family.
That was the best part.
That was my favorite part ofyesterday, too.
Spending time with family.
Okay, part um, that was myfavorite part of yesterday, too.
Spending time with family.
Okay, looking into 2025, thisnext year um, what is a personal
(30:28):
goal that you have or somethingthat you want to do?
Speaker 4 (30:33):
I, I probably,
probably.
I'm just hoping I get intofourth grade.
That's a good goal fourth grade.
Speaker 1 (30:40):
Third grade can be
tough to finish it out um.
What's a work goal that youhave as the honorary office
assistant manager?
Speaker 4 (30:52):
Probably to help as
many people as I can.
Speaker 1 (30:56):
That's a really good
goal.
Okay, what advice do you haveto everybody that works with old
people?
Speaker 4 (31:04):
Okay, what advice do
you have to everybody that works
with old people?
Speaker 1 (31:11):
To stick with what
you're doing and just try as
hard as you can.
That's really good advice, verygood advice.
Okay, thank you, vincent.
It's so fun having you in overChristmas break.
Now we have Vanessa.
She's relatively new atHelperly.
We snagged her from herprevious role and I'm really
excited that she's here.
So, vanessa, we're kind ofreflecting on 2024 and then
(31:34):
looking at 2025.
So what is a favorite personalmemory that you have from 2024?
Speaker 3 (31:40):
My favorite personal
memory is my youngest little
girl.
She's 5.
She started kindergarten and sojust seeing her super excited
to learn and go to school andall of that she's very outgoing
and thriving in fact, she's hadto tone it down a little bit.
Speaker 1 (32:02):
She's very animated
and yeah that's so fun.
Speaker 3 (32:03):
In fact, she's had to
tone it down a little bit.
Yeah, she's very animated, yeah, yeah.
Speaker 1 (32:06):
That's so fun.
Yeah, you've only been in thesenior care space for like a few
weeks.
Speaker 3 (32:11):
Yeah.
Speaker 1 (32:11):
What's your favorite
memory so far?
Speaker 3 (32:15):
I don't have a
specific memory with.
Helperly, but I was raised bymy grandparents.
Speaker 1 (32:19):
Yeah.
Speaker 3 (32:20):
And so my grandma's
like my mom.
Speaker 1 (32:22):
Yeah.
Speaker 3 (32:22):
And so my grandma's
like my mom, and so I have lots
of opportunities to help her outbut also to make the holidays
good.
And so yesterday at Christmaswe were at her house and it's so
fun to see her light up whenpeople come, when people come
(32:45):
and just company there.
She doesn't want anything,she's 90.
She just wants people.
She just wants to be surroundedby people.
Speaker 1 (32:57):
I love that.
Yeah, it really is like a lotof the times even very well
supported and loved seniors,like a lot of the times even
very well supported and lovedseniors you know, they still
just crave and desire company,somebody to talk to and not even
talk to.
Like my grandpa sitting in thecorner like by the fire.
He just is like in bliss aseverybody's playing and having
(33:18):
fun, so that's an awesome.
Speaker 3 (33:20):
I feel like they it's
.
It's not like you said, it'snot necessarily people there,
but feeling like they have aplace and and and a purpose.
Even you know, as they getolder, because you, you have to
get used to different things,your different roles.
You're at a different phase inyour life.
Speaker 1 (33:40):
And that transition
can be really hard.
Yeah, I love that.
Ok, so what was with Christmas,your favorite moment and then
favorite present that you got?
Speaker 3 (33:50):
My favorite moment.
My favorite moment was cookingin the kitchen.
Speaker 1 (33:57):
You're quite the chef
and baker.
I love to cook, yes, and so myhusband was making rolls, like
you do.
Speaker 4 (34:04):
Like you do, you know
, and I was, making my dad's
famous like sausage gravy.
Speaker 3 (34:10):
you know to do
biscuits and gravy in the
morning.
Speaker 1 (34:12):
Yeah, we'll have to
have a I, so a thing on my
mission.
It was like six months in.
I started making biscuits andgravy every single.
Sunday from scratch, so we'llhave to compare recipes, please.
I would love to try.
I can make a meat gravy yourdad's you phrased it perfect,
your dad's favorite or yourfamous, yeah, and so I'm like
okay, way better than mine.
Probably We'll see so, but noit just like that's I mean.
Speaker 3 (34:38):
Those are some of my
favorite.
It's special with Christmasmorning and having songs, play
and cooking.
That's so sweet.
And my favorite gift isprobably I'm wearing it right
now.
My husband got it for me.
We're disgusting and cutebecause we've only been married
for like a year and a half.
Speaker 1 (34:56):
We're disgusting.
Speaker 3 (34:58):
So it's a.
We both have one.
They're like little bracelets.
Speaker 4 (35:01):
Yeah.
Speaker 3 (35:02):
And you tap it twice
and it'll flash, and then you
tap it again and it sends him,it vibrates on his side.
Oh and it's like you can goonto like the app and do
something specific.
Speaker 1 (35:15):
Yeah, like.
Speaker 3 (35:15):
I need you.
Speaker 4 (35:17):
Oh, it's like a
different.
Yeah, it would be like red yeah.
Speaker 6 (35:19):
But like just
thinking about you, we're both
really busy, and we're bothreally busy, and so it's nice to
get that like hey, I'm notgoing to sit here and text you
but I love you.
Speaker 1 (35:30):
I need to get one for
Em and I.
That is disgusting and cute.
Speaker 3 (35:33):
It's super disgusting
and cute it's like, but it's
not like.
I mean there's no GPS on it.
Speaker 1 (35:39):
It's just like hey
thinking about you, yeah, that's
so clever I, it's just like heythinking about you.
Yeah, that's so clever.
I'll have to get the link.
Emma will love that Herbirthday is coming up.
I'll get it for her birthday.
Speaker 3 (35:46):
There you go, if you
don't mind me stealing.
You?
Yeah, I mean, it was his idea.
He's adorable and cute yeah.
Speaker 1 (35:55):
That's so sweet.
Okay, looking forward to 2025,.
What is a personal resolution?
Speaker 3 (36:07):
personal resolution
something you want to do be
something.
Personal resolution I've beenthinking about this a lot.
I know everyone's always like Iwant to, you know, lose x
amount of weight and stuff.
I would just love to be moreactive.
Nice, um, I don't care if Idon't lose a single pound.
Um, I just want to be activeand and uh and like participate
in life, because I I foundmyself a lot, especially since
(36:28):
covid um, kind of like I don'treally want to go anywhere like
I'm good netflix, I used towatch.
Speaker 1 (36:36):
Yes, yes, I am still
watching.
Speaker 3 (36:38):
Yes, thank you very
much uh, but even more walks,
more drives, more just justgetting out and being more
active.
Speaker 1 (36:48):
Yeah.
Speaker 3 (36:48):
I will never be a
crazy hiker.
I will never do anything likethat.
But, yeah, I, I want.
I want to give my kids anopportunity to learn, because
that's not my thing.
But how do they know if it'snot their thing if they don't
try?
Speaker 1 (37:02):
Yeah, that's awesome.
Yeah, that'll be way fun.
Just try new ways of moving.
Speaker 3 (37:06):
Try new ways of
moving.
Speaker 1 (37:07):
Yeah, yes, that's
sweet.
Speaker 3 (37:09):
As long as it's not
too hot or too cold or too windy
and I don't get too sweaty,yeah, and then I'll be fine.
Perfect, I'll be totally fine.
Speaker 1 (37:18):
That's awesome.
Um so, like I said, you've beenat Help Relief like less than a
month, almost a month.
Speaker 3 (37:24):
Uh-huh, almost a
month.
Speaker 1 (37:25):
Now going into 2025,
what's a work or senior care
goal that you have?
Speaker 3 (37:30):
Um, I would love to
um learn our clients by more by
their names, and um we throwaround names a lot.
I help with, you know,scheduling and everything.
But I work more with thecaregivers and so a lot of times
I'm pulling up caregivers andhelpers and figuring that stuff
(37:52):
out.
But at the end of the day itneeds to be a good fit to know
our clients more, especiallyones that have maybe additional
needs that are not our typicalkind of help.
That way I can help them getwhat they need.
Speaker 1 (38:14):
Yeah, that's awesome.
That's a great goal.
That was something I mentionedis like helping try to get every
caregiver client to be like a10 out of 10.
Yeah, obsessed with each other,just awesome.
Speaker 3 (38:25):
Right, like it's not
just like this stranger that
comes over and does my dishes.
You know, it's, this is, youknow, Becca, and she has three
kids and yeah, you know, and weboth love.
Yeah.
Speaker 1 (38:37):
You know, we both
love art.
Speaker 3 (38:39):
Right, yeah, we both
have read Harry Potter 17 times,
you know yeah.
Speaker 1 (38:43):
Yeah, that's awesome.
I love that goal.
Well, vanessa, I'm excited thatyou're here.
2025 is going to be a lot offun.
Speaker 3 (38:49):
Heck, yeah, it is.
Speaker 1 (38:49):
Especially for people
that don't know, the two minute
conversation we had Vanessa isclearly a lot of fun to just
chat with.
Speaker 3 (38:57):
I'm definitely the
personality hire in this office.
Speaker 1 (39:00):
It's all right, I'll
keep it together.
I'll keep it together, yep.
Speaker 3 (39:04):
The morale booster.
Speaker 1 (39:07):
Wow Okay, thanks Okay
.