Senior Living Visionaries

In this episode, host Jennifer Drago, strategy and governance consultant and CEO of Peak to Profit, shares key takeaways from the Arizona LeadingAge 2024 Conference. Jennifer also summarizes the valuable insights and trends discussed at the Arizona LeadingAge conference.

**Looking for more expert insights? Grab a copy of our valuable resource, "13 Secrets to Increase Senior Living Profitability in 2024," where I've curated e...

In this episode, Jennifer Drago, a Strategy Consultant and Host of the Senior Living Visionaries Podcast, discusses the importance of term limits and having a regular board member assessment process for nonprofit boards.

Jennifer’s strategy development and governance expertise has helped senior living, healthcare and nonprofit organizations increase profitability and impact. In this episode, Jennifer guides nonprofit organizatio...

In this episode, host Jennifer Drago interviews Jill Vitale-Aussem, president and CEO of Christian Living Communities, a Colorado-based not-for-profit organization. Jill discusses the importance of cultural transformation in senior living organizations, strategic planning, financial sustainability, combating ageism, creating a positive experience, and more!

You can follow Jill on her socials:

https://www.linkedin.com/in/jill-vita...

Succession planning is crucial but often overlooked in nonprofits. More than 70 percent of organizations lack formal CEO succession plans and emergency transition procedures. This leaves boards unprepared when sudden leadership changes occur. What happens if your CEO leaves unexpectedly? Who will take over financial and operational responsibilities on short notice? 

Senior Living Visionaries host, Jennifer Drago, discusses ...

Today, Jennifer Drago, an experienced strategist and business coach, hosts a solo episode. She’s passionate about executive leadership and strategic planning. Jennifer has worked with senior living organizations and nonprofits, helping them improve their governance and strategic planning. In this episode, she discusses a very important topic: the need for board education and understanding about the responsibilities of board members...

In this episode, we interview Rob Liebreich, the President and CEO of Goodwin Living, a faith-based nonprofit serving over 2,500 older adults. His passion for empowering older adults to take control of their brain health through non-pharmacological solutions makes him a leader worth paying attention to. Today, Rob discusses how his nonprofit is innovating across its continuum of care through evidence-based programs like StrongerMem...

In this episode, host Jennifer Drago interviews Lisa McCracken, Head of Research and Analytics at NIC. She shares her expertise in senior living research and data-driven insights on industry challenges and opportunities. She showcases practical examples of how organizations nationwide are embracing opportunities to meet the demands of a changing marketplace.

As we begin, Lisa guides us through the challenges and opportunities in...

In this episode, Mark Beggs and Kent Devereaux discuss the origin and development of the partnership between Edenwald Senior Living and Goucher College to create a new university-based retirement community. They also discuss the lifelong learning opportunities of their partnership, the opportunities that this partnership brings to both students and residents and the planning/integration process.

Follow Mark Beggs and Edenwald a...

In this episode, host Jennifer Drago interviews Ann Conn, the President and CEO of McGregor Foundation. Today, Ann shares her expertise in senior living leadership and innovation and in navigating the complexities of expanding programs like the Program of All-Inclusive Care for the Elderly (PACE) and fostering community-based services effectively.

Go to https://mcgregorfoundation.org/ to learn more about support programs all...

In this episode, we interview Michele Holleran, the founder and CEO of two firms: Holleran Consulting and DeArment Consulting. Michele is an expert in strategic planning and executive coaching and has been recognized by various organizations in the aging services sector for her ability to improve organizational culture and leadership effectiveness. 

Visit https://www.holleranconsult.com/ to learn more about resident and emp...

In this episode, host Jennifer Drago interviews Nancy Koury King, a home and community-based services (HCBS) consultant and executive coach. She recently retired as the President of Senior Options, LLC and Westminster-Canterbury at Home, LLC, both wholly owned subsidiaries of Westminster-Canterbury on Chesapeake Bay.

Nancy provides insights on expanding home and community-based services (HCBS) for senior living organizations, pa...

In this episode, we have invited Kim Hoppe, Chief Financial Officer at Brio Living Services to talk with us about partnerships and joint ventures in senior living. At Brio Living Services, they have approached a number of partnership and collaboration opportunities by defining their organizational culture, fostering curiosity, setting clear return on investment expectations, overcommunicating with stakeholders, seeking objectivity,...

In this engaging episode, host Jennifer Drago engages in a compelling conversation with Sue Paul, who serves as the Senior Director of Well-being and Brain Health at Asbury Communities, Inc. Sue not only unveils the fascinating birth of Asbury's innovative brain health center but also delves into the different methods she utilizes to engage residents around improving their brain health as part of Asbury’s Kinnections program. 

In this episode, host Jennifer Drago interviews JD Shuman, President and CEO of the Asbury Foundation, and Andrew Jeanneret, Chief Financial Officer at Asbury. The discussion centers around the strategic plan guiding the philanthropic efforts of the Asbury Foundation and its key areas of focus. We also discuss the role of the CFO in supporting philanthropy, both internally and externally, obstacles that Asbury has faced in expandin...

In this episode, host Jennifer Drago interviews Mary Muñoz, Senior Managing Director at Ziegler, who shares valuable insights on enhancing the senior living industry's viability and sustainability. She discusses higher interest rates, expanding wellness programs, and innovative approaches like home- and community-based services. Mary emphasizes agile leadership and alignment among residents, board members, and management for sustai...

In this episode, host Jennifer Drago interviews Michael Marlow, Vice President of Sales Education at Watercrest Senior Living Group. Michael shares his expertise to guide entrepreneurs to increase their lead conversion rates in the senior living services industry by focusing on personalized and fast follow-up strategies, optimizing the number of leads managed, and harnessing referrals from existing residents and their families.

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In this episode, host Jennifer Drago interviews Sheri Peifer, President of Eskaton, a senior living provider serving over 4,000 older adults each day across a broad spectrum of service and housing offerings. As President, Sheri is a creative leader and collaborator committed to strategic transformation and operational excellence in services for older adults and families.

Ensuring Viability and Sustainability 

Sheri ta...

In this episode, host Jennifer Drago interviews Dana Wollschlager, partner and practice leader of Plante Moran Living Forward. She provided practical guidance on how to approach development projects in today’s challenging construction and financing market. Dana also shared the ingredients of a successful development or repositioning project: alignment of the project with a solid strategic plan and operational discipline to make sur...

In this episode, host Jennifer Drago interviews Christine Fares Walley, president of Holleran Consulting, the nation’s leading provider of engagement surveys for providers serving older adults. Jen and Chris discussed trends that Holleran is seeing in employee engagement and resident engagement since COVID, as well as employees’ greatest life stressors as reported in Holleran’s employee wellbeing survey.

In addition, they discus...