Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!
Episodes
In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Ryan Kiscaden, owner of Kiscaden Consulting and creator of the Next Up Trades children's book series, to discuss how storytelling can reshape the future of recruiting in the trades.
Ryan shares ...
Most home service business owners are excited about automation, AI, and new technology.
But here's the problem… They're implementing tools before fixing their processes.
In this episode of Service Business Mastery, Tersh Blissett sits down with Nathan Whittacre, CEO of Stimulus Technologies, to break down what actually works when it comes to optimizing and automating your business.
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Most business owners think they only have two options when they want to scale:
Pay expensive consultants… or give up equity to investors.
But what if there was a third option?
In this episode of Service Business Mastery, Tersh Blissett an...
Most home service business owners start as technicians. But scaling a business requires a completely different skill set.
In this episode of Service Business Mastery, Tersh Blissett sits down with Elise Radawitz, President and Owner of Velocity Leader, to break down the leadership skills contractors need if they want to grow their business.
They discuss why promoting your best technician into a management role often ...
Most home service businesses are posting content… but not getting results.
Why? Because they're missing the most important piece: connection.
In this episode of Service Business Mastery, Tersh Blissett sits down with Jen McKee, founder of Kee Hart Mar...
AI is everywhere right now. But most contractors don't actually understand how it works.
In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Jeff Torello, founder of Sinjun AI, to break down what AI really is, how it works under the hood, and why so much of the industry is getting it wrong.
Jeff explains that AI isn't some all-knowing system. It's a probability engine that pred...
Most contractors are still hiding their prices. But customers are already finding that information somewhere else.
In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Paul Redman, President of Contractor Commerce, to break down the real impact of transparent pricing in home service businesses.
They discuss why pricing transparency is no longer optional, how AI search and Google...
AI is no longer just automation or chatbots. It's becoming a real employee for service businesses.
In this episode of Service Business Mastery, recorded live at AHR Expo 2026, Tersh Blissett sits down with Dennis Steele, co-founder of Podium, to talk about the rise of AI agents and how they're transforming HVAC and plumbing companies.
From answering calls and booking jobs to handling angry cus...
Marketing for home service businesses is evolving faster than ever.
Rising lead costs, private equity competition, new AI-driven ad platforms, and changing consumer behavior are forcing contractors to rethink how they attract customers.
In this episode of Service Business Mastery, Tersh Blissett sits down with Justin Riley, founder of UpFrog, to talk about what the future of marketing really looks like for HVAC, plum...
Electrification is accelerating across North America. Rebates are expanding. Regulations are tightening. And HVAC contractors are being asked to deliver higher efficiency, lower emissions, and better comfort all at the same time.
So where does dual fuel fit in?
In this episode of Service ...
Most HVAC contractors focus on equipment upgrades, but one of the biggest opportunities for better installs and higher profit is hiding in the ductwork.
In this episode of Service Business Mastery, recorded live at AHR 2026 in Las Vegas, Tersh Blissett sits down with Jarrod Scott from Aeroseal to explain how duct sealing from the inside works, why it...
AI is moving faster than most service businesses can keep up with.
Voice agents. Text automation. Follow-up systems. AI sales emails. Predictive messaging.
But here's the real question:
How do you use AI to convert more leads without losing the human touch?
...Scaling a home service business is not just about running more ads or getting more leads. It is about building a real company with the right marketing strategy, the right people, and a presence that customers trust.
In this episode of Service Business Mastery, Tersh Blissett sits down with Jen McKee, founder of Kee Hart Marketing, to break down what it really takes to grow and scale in today's market.
AI is transforming home services. It is changing dispatching, marketing, scheduling, follow-ups, and even customer communication.
But there is one thing AI still cannot do.
Build a real team.
In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Scott Stolze, from GrwX Labs, to break down the human side of leadership and communication. These a...
Contractors who do not own their customer list will lose.
As AI, search, and digital platforms continue to change, relying on Google, ads, or third party platforms puts your business at risk.
In this episode of Service Business Mastery, we break down why owning your customer list is no longer optional for contractors and service business owners who want to survive and scale in the next decade.
In this episode of the Service Business Mastery Podcast, host Tersh Blissett sits down with Ari Meisel, Founder of Less Doing and creator of the Optimize, Automate, Outsource framework. Ari is a globally recognized expert in business automation, productivity systems, and operational efficiency, with deep hands-on experience in the construction and skilled trades.
Ari shares how extreme burnout and a Crohn's disease di...
If you're in the skilled trades like HVAC, plumbing, electrical, or any service where the phone rings with "Hey, my system isn't working," this episode of SBM, "What Homeowners Actually Want" with Zachary Dearing, co-founder of Mantel, breaks down real homeowner insights pulled directly from Mantel's survey data. The conversation translates the findings of the Mantel's survey "Homeowner Shopping Attitudes Report 2025" ...
Learn how to automate tasks, save time, and increase your profit. No Coding required!
👉 Enroll Today - https://bit.ly/3CZTDte
🚀 Get Your 14-Day Free Trial with CallRail!
👉 Visit: https://www.callrail.com/sbmpod
In this episode of the Service Business Mastery Podcast, we sat down for an insightful discussion with Justin Deese, host of the Freedom Blueprint podcast and creator of the Service...
Learn how to automate tasks, save time, and increase your profit. No Coding required!
👉 Enroll Today - https://bit.ly/3CZTDte
🚀 Get Your 14-Day Free Trial with CallRail!
👉 Visit: https://www.callrail.com/sbmpod
__________________________________________
Welcome to the Service Business Mastery Podcast!
Learn how to automate tasks, save time, and increase your profit. No Coding required!
👉 Enroll Today - https://bit.ly/3CZTDte
🚀 Get Your 14-Day Free Trial with CallRail!
👉 Visit: https://www.callrail.com/sbmpod
__________________________________________
Welcome to the Service Business Mastery Podcast!
Visit our website for more episodes and insights! h...
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