Shift Happens
When your work involves high stakes, long shifts, and constant care for others, your own wellbeing matters more than ever. Shift Happens is brought to you by the Staff Health team at NSW Ambulance and hosted by paramedics Katie Horky and Timothy Graham. Shift Happens is dedicated to supporting emergency service staff through expert guidance, practical tools, and real stories from the frontline. Each episode creates space for learning, sharing, and meaningful reflection—helping you make positive changes that last, one episode at a time.
Episodes
Dr Jemima Grant shares her own perimenopause journey alongside practical insights into symptoms, work impacts, strength and nutrition, and HRT.
This episode isn’t just for women - there’s plenty for partners, colleagues and managers wanting to better understand and support the women around them.
Learn more:
The Hormone Cure - Dr Sarah Gottfried
Perimenopause and menopause checklist
We&rsq...
What does good support from a manager really look like, especially when a team member is doing it tough?
In the latest episode of Shift Happens, Joe Ibrahim shares practical insights about the important role managers play in supporting staff wellbeing, building trust and creating a workplace where people feel safe to speak up. Joe also offers practical tips on how leaders can look after their own wellbeing, reminding us that stayin...
What if some of life's hardest experiences could become catalysts for growth?
In this episode of Shift Happens, Queensland Ambulance Service (QAS) Director of Strategic Wellbeing (paramedic and psychotherapist0, Todd Wehr, explores the science of Post-Traumatic Growth (PTG), the positive psychological changes that can emerge after adversity. Through practical insights and real-world examples, Todd shares how challenges can reshape ...
Nick and Chloe share their raw and deeply personal journey through trauma, PTSD, and ADHD and the hope that can exist on the other side.
In this honest conversation, they open up about the impact trauma had on their lives, relationships, and mental health, what helped them through the darkest times, and why life really can get better. A powerful episode about struggle, recovery, love, and hope.
Learn more:
Understanding Post Tra...
When it comes to longevity in emergency services, it’s not just about getting through the job, it’s about staying well for the long haul.
In this episode, Christian shares practical insights on building a sustainable career, from developing an identity beyond the uniform to managing stress and knowing when to reach out for support. He also reflects on...
What if one of the most powerful tools for your mental health wasn’t another app, strategy, or course… but something as simple as moving your body?
In this episode, we sit down with Steph Gill our very own Injury Prevention Specialist to explore the science behind how exercise supports mental health, especially in high-pressure roles like emergency services.
We unpack why movement isn’t just about physical fitnes...
What can paramedics, in fact anyone who wants to be a high performer, learn from elite sport?
Olympian Jo Brigden Jones shares how high-performance principles translate directly to frontline work. We explore mental conditioning, managing setbacks, staying focused under pressure, and building sustainable performance across a career.
Self-criticism is common in emergency services, particularly among people who care deeply and hold themselves to high standards.
In this first episode of Shift Happens, we’re joined by Critical Care Paramedic Dave Ipsen for an open and grounded conversation about self-criticism: where it comes from, how it shows up on shift and at home, and why being hard on yourself doesn’t actually lead to better performance.
Together...
Meet the voices behind the podcast and get a feel for what’s ahead: expert insights, practical tools, and real conversations shaped by the realities of shift work, high-pressure environments, and caring for others.
Whether you’re on the road, behind the screens, or supporting those who are, Shift Happens is about learning, sharing, and making positive change — one episode at a time.
Welcome to Shif...
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