#ShiftHappens Podcast

#ShiftHappens Podcast

It’s story first in this entertaining IT and Microsoft 365 focused podcast. Host Dux Raymond Sy talks with the industry’s brightest stars about their most challenging modern workplace or digital transformation project. #ShiftHappens highlights the players, organizational hurdles, and last-minute surprises that inevitably arise when ambitious people try to impact their workspace.... Show More

Episodes

March 3, 2021 25 min

Discover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students. Associate dean Shelly Heinrich also shares tips for taking recruitment efforts and alumni functions virtual.  

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Learn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive impact on efficiency and teamwork.  

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Find out how Tanya Hannah and the 15,000 employees of King County, Washington use Microsoft Teams and other tools to support remote work, online self-service and customer safety. Tanya will also discuss how recent pandemic pivots have long-term benefits for county operations and innovation.  

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Abadesi started the Hustle Crew to help organizations examine and overcome their biases to become higher performing and more inclusive. We talk about where the tech industry is doing well and where it still needs some work to foster more diversity.

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Jo lead a project team of 20 people to combine two M365 tenants with 2,000 users and 12 TB. Hear how they justified, executed, and measured the success of the project. 

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Joe Gasper and Dewayne Hyatt have driven 5,600 miles across the state of Florida to work with 15 academic departments, 90 research centers and 67 county governments on their Teams adoption. Hear their strategies for connecting with users and why their Jurassic County project was a big hit.

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Hear how Helen moved from spending most of her day pointing employees to information to empowering them to access it through a SharePoint intranet portal and Yammer. She brings a unique HR perspective that will benefit anyone working on modern workplace projects.

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We talk to Dan Lewis about his journey from Microsoft to the City of Seattle where he and Robb Landis accelerated their Microsoft 365 and Teams deployment across 39 departments from financial to fire and police.

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After careful consideration on whether she was living her “best product market fit,” Clarice Chan transitioned from a successful career at Microsoft to working as a Presidential Innovation Fellow at the Department of Veterans Affairs where she made an incredible impact to how Veterans communicate with the department.

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Eric went from a career in law enforcement to driving digital transformation at FDACS. Hear how this agency has successfully adopted Teams, how they collaborate with other agencies that have separate tenants, and how he is thinking about cloud consolidation.

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Bala started on its Teams journey a month before COVID and had to accelerate adoption overnight. Learn how Matt handled the scramble, resulting Teams surge and why for him, digital transformation now is about consolidation and cleaning the environment. 

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"Big events cause big changes,” says Steve. Hear how Trek Bikes’s modern workplace has evolved over the last decade as a serial early adopter. Steve also dives into how the company has been successful with PowerBi and PowerPlatform.

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Vanessa and a team of two are supporting 100 agencies and 36,000 users within a central Office 365 tenant. Learn how she prepped the migration, is looking to scale support and thinks about crucial concepts like guest access.

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IT Director Matt Pugh talks about the “mega-church’s” journey to adopting Teams and private channels for mobilizing volunteers and coordinating the humanitarian response to COVID-19.

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Hear how Dr. Kellerman created such an impressive “relentlessly collaborative” environment across Teams and Office 365 that he found himself presenting to Satya Nadella and on the keynote stage for Inspire. His experiences and lessons learned are relevant for every type of organization thinking about knowledge management. 

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Jakob is the lead cloud architect at H&M, and his team is helping the global retailer innovate faster with the power of the cloud. Hear how his team has helped scale 100 devops projects in 3 months at H&M and making the shift to a cloud first mindset.

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Jeff was able to move his local government entity to the cloud and into Microsoft Teams right before the COVID pandemic. He talks about the challenges they are tackling around adoption, records, first-line workers and more!

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Rob discusses how Deloitte manages the pace of change, creates accountability through charge-back models, and his teams’ best practices for overseeing a large, advanced deployment of Office 365.

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Jamie played a key role in helping one of the largest companies in the world adopt Microsoft Teams. Hear the strategies that worked, the challenges she faced, and the insights she developed from user engagement.

Note: This was recorded prior to the COVID pandemic.

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In 2015, Vincent and his team realized that terrorists and criminals had access to mobile technology and cloud tools so their police force should too. Listen to his story of how he successfully implemented Office 365 and how officers are using Yammer and Teams to actually catch criminals faster.

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