#ShiftHappens Podcast

#ShiftHappens Podcast

It’s story first in this entertaining IT and Microsoft 365 focused podcast. Host Dux Raymond Sy talks with the industry’s brightest stars about their most challenging modern workplace or digital transformation project. #ShiftHappens highlights the players, organizational hurdles, and last-minute surprises that inevitably arise when ambitious people try to impact their workspace.

Episodes

July 28, 2021 8 min

Coming off the recent virtual conference, Dux explains what Microsoft partners should know about new solutions, educational opportunities, and discounted pricing models unveiled at the event — as well as the debut of AvePoint’s Global Partner Program. 

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More companies are deploying hybrid models for employees as COVID-19 cases decline. Tune in to hear about extensive Microsoft research on the issue — and get advice to successfully implement a hybrid workspace.

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When two organizations merge, there’s a lot to consider — especially when it comes to technology. Get best practices from Paul Butticaz, who is helping streamline collaboration needs for employees at Truist, an American bank formed from the 2019 merger of BB&T and SunTrust.

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Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click. 

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Corporate intranets haven’t always gotten their due, and employee adoption may have been low in the past. Now, the COVID-19 pandemic has made these centralized digital hubs a critical tool. Learn how an award-winning intranet project came together and get tips to create your own. 

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M365 solutions became pivotal during the pandemic, and they’re likely to support long-term collaboration an industry that has long relied on paper and email. Mike Ferrara, the director of legal management consulting at Kroll, offers thought leadership on the past year and what’s next. 

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SharePoint is turning 20! Join Microsoft’s Jeff Teper, also known as “the father of SharePoint,” to discuss key milestones of the past two decades, to learn how SharePoint has been essential for supporting remote work, and to explore what’s next for the collaborative platform.?

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Learn why monitoring user access and content generation in the cloud is key to stronger compliance and security. Kevin Byrne, a senior vice president at Bank of Hawaii, will share his experience with these important efforts.

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Make no mistake: Your IT employees are much more than a help desk. Author and IT executive leader Chris Laping explains how a popular restaurant chain worked to leverage and nurture this valuable human asset –– and why all companies will benefit from this approach.

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Discover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students. Associate dean Shelly Heinrich also shares tips for taking recruitment efforts and alumni functions virtual.  

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Learn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive impact on efficiency and teamwork.  

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Find out how Tanya Hannah and the 15,000 employees of King County, Washington use Microsoft Teams and other tools to support remote work, online self-service and customer safety. Tanya will also discuss how recent pandemic pivots have long-term benefits for county operations and innovation.  

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Abadesi started the Hustle Crew to help organizations examine and overcome their biases to become higher performing and more inclusive. We talk about where the tech industry is doing well and where it still needs some work to foster more diversity.

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Jo lead a project team of 20 people to combine two M365 tenants with 2,000 users and 12 TB. Hear how they justified, executed, and measured the success of the project.?

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Joe Gasper and Dewayne Hyatt have driven 5,600 miles across the state of Florida to work with 15 academic departments, 90 research centers and 67 county governments on their Teams adoption. Hear their strategies for connecting with users and why their Jurassic County project was a big hit.

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Hear how Helen moved from spending most of her day pointing employees to information to empowering them to access it through a SharePoint intranet portal and Yammer. She brings a unique HR perspective that will benefit anyone working on modern workplace projects.

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We talk to Dan Lewis about his journey from Microsoft to the City of Seattle where he and Robb Landis accelerated their Microsoft 365 and Teams deployment across 39 departments from financial to fire and police.

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After careful consideration on whether she was living her “best product market fit,” Clarice Chan transitioned from a successful career at Microsoft to working as a Presidential Innovation Fellow at the Department of Veterans Affairs where she made an incredible impact to how Veterans communicate with the department.

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Eric went from a career in law enforcement to driving digital transformation at FDACS. Hear how this agency has successfully adopted Teams, how they collaborate with other agencies that have separate tenants, and how he is thinking about cloud consolidation.

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Bala started on its Teams journey a month before COVID and had to accelerate adoption overnight. Learn how Matt handled the scramble, resulting Teams surge and why for him, digital transformation now is about consolidation and cleaning the environment.?

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