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July 29, 2025 46 mins

We’re back with another packed episode of our Shout! Podcast and this month we’re taking a closer look at some of our online support services, available to all of our fire family.

Our host, Rebecca, chats to some of our service users who have taken part in our HOPE (Help Overcome Problems Effectively) Programme, online counselling and digital physiotherapy sessions, while discussing the benefits of taking care of your wellbeing at every stage of your life.

Featuring heartfelt stories from Luke, Keith, and Ewan, we explore how online support pathways have made significant impacts on their wellbeing.

If these interviews resonate with you, remember our Support Line is always available: 0800 3898820. Be sure to follow or subscribe to the Shout!Podcast to stay updated with our latest episodes.


Chapters:

(00:00) We dive into the wide range of online support available to fire service personnel and their families

(01:10) Luke says he sought support after feeling low in the fire service

(16:26) Keith Shields shares how he was diagnosed with unstable angina after suffering from severe Covid

(25:41) Keith explains how the HOPE programme is aimed at improving mental wellbeing and reducing stress

(29:18) Ewan accessed physiotherapy sessions over video after suffering a back injury

(41:31) How he did a Reset Programme at Harcombe House

(44:12) How Ewan planned an epic fundraiser to raise money for us, through cold water therapy

 

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