In this episode, Mallory Mejias sits down with UX and content strategy expert Bryan Kelly to explore how the longevity economy—a massive shift toward a population dominated by adults over 50—is transforming digital experiences. Bryan dives into why designing for older adults is less about age and more about behaviors, values, and life stage. He breaks down the common UX mistakes organizations make and shares practical strategies for building trust, clarity, and confidence into every member interaction. The duo also discusses the powerful, and sometimes dangerous, intersection of AI and age bias, and how associations can prepare for a more nuanced, age-inclusive future. Bryan will also be keynoting at digitalNow 2025, so consider this your sneak preview!
Bryan Kelly is a UX and content strategy leader focused on creating digital experiences that work better for adults over 50. He’s delivered measurable results for brands like McAfee, Premera Blue Cross, EXPRESS, Home Depot, Orange Theory Fitness, and FedEx by transforming user insights into revenue-driving features. Blending product strategy, UX expertise, and business acumen, Bryan helps organizations better serve this experienced and influential audience.
More About Bryan Kelly:
https://www.linkedin.com/in/bryankellynow/
🤖 Join the AI Mastermind: https://sidecar.ai/association-ai-mastermind
🛠 AI Tools and Resources Mentioned in This Episode:
Claude ➔ https://claude.ai
ChatGPT ➔ https://chat.openai.com
MIT AgeLab ➔ https://agelab.mit.edu
Stanford Center on Longevity ➔ https://longevity.stanford.edu
Curious if your content is ageist?
Download: Identifying Age Bias: A Framework for Age-Inclusive Content Design
🔎 Check out Sidecar's AI Learning Hub for Teams:
https://sidecar.ai/lh4t
📅 Find out more digitalNow 2025 and register now:
https://digitalnow.sidecar.ai/
👍 Like & Subscribe!
https://x.com/sidecarglobal
https://www.youtube.com/@SidecarSync
https://sidecar.ai/
https://www.linkedin.com/company/sidecar-global/
Amith Nagarajan is the Chairman of Blue Cypress, a family of purpose-driven companies and proud practitioners of Conscious Capitalism. The Blue Cypress companies focus on helping associations, non-profits, and other purpose-driven organizations achieve long-term success. Amith is also an active early-stage investor in B2B SaaS companies. He’s had the good fortune of nearly three decades of success as an entrepreneur and enjoys helping others in their journey.
https://linkedin.com/amithnagarajan
Mallory Mejias is passionate about creating opportunities for association professionals to learn, grow, and better serve their members using artificial intelligence. She enjoys blending creativity and innovation to produce fresh, meaningful content for the association space. Mallory co-hosts and produces the Sidecar Sync podcast, where she delves into the latest trends in AI and technology, translating them into actionable insights.
https://linkedin.com/mallorymejias
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