When Clients Want to Pause: 8 Strategies to Protect their Progress | Six-Figure Health Coach

"Here’s the reality: When a client asks to pause your program, it’s often the beginning of the end. Many never come back, and they miss out on the results they were so close to achieving. And as a health coach, your goal is not just to enroll clients but to guide them to true transformation.

So why is this so important? Because every pause isn’t just a break in momentum; it’s a potential exit. The truth is, there are legitimate reasons for a client to step back, and as healers, we’re called to have compassion. But there are also times when a pause happens right at the edge of a breakthrough—when they’re facing the hardest part, the part where they grow. Allowing them to quit at that moment isn’t kindness; it’s a disservice to their journey and your coaching practice.

The stakes are high here. Your approach to this situation can mean the difference between a client who loses focus and one who pushes through to get life-changing results. And when your clients succeed, so does your business, through testimonials and referrals that fuel your growth.

In this video, I’m going to walk you through how to navigate client pause requests with empathy and strategic action, so both your clients and your practice thrive. Let’s dive in."

0:00 - Why pausing will sabotage your clients
3:23 - 1. Hop on a call, with love
3:44 - 2. Focus on their concerns
4:26 - 3. More support, no pressure
4:39 - 4. Big picture understanding
6:59 - 5. Consider the 'real' reason
9:48 - 6. Prevention
12:14 - 7. Give more time and support
13:41 - 8. Pause with boundaries
14:29 - Closing thoughts

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