I have discovered through losing dozens of clients over the years that they cancel service for 3 reasons. Would you like to know what they are? Here’s the summary.
- Quality - Whether you fail to meet your expectations or theirs, they will perceive you are not a good cleaner and fire you.
- Character - This prevents the customer from building trust with you, the solo cleaner, and the brand of your company. If they lose trust, they lose you.
- Circumstances - People move. They start families. They lose jobs and have babies. Things change. The cleaner is downstream from all of these life changes and you will get the axe.
Do you enjoy this teaching? Would you like to join the Solo Elite Membership to get access to the full lessons every week plus have access to our community of like-minded optimizing solo cleaners? I hope to see you inside the membership.
Are you more interested in coaching, taking action, and personal accountability? Check out our coaching options as well.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.