On today’s episode of the Smart Franchising Podcast, we sit down with Kathryn Chayka, the powerhouse who built massive success in franchise turnarounds, taking 12 struggling Wendy’s locations and making a multi-million dollar success story.
Fresh out of college, Kathryn took over a territory of underperforming Wendy’s stores in Quebec and added over $1M in new revenue per location. She’s proving that smart strategy, strong leadership, and local marketing can drive explosive franchise growth.
Kathryn shares the secrets behind her success, including:
- How she transformed struggling stores into high-revenue locations
- The power of empowering leadership and supportive teams
- Her community-first marketing strategies that boost both sales & loyalty
- Post-COVID operational shifts that improved efficiency and profitability
- Why learning from top-performing franchisees is key to long-term success
“Delivering value doesn’t mean sacrificing quality. Customers want great deals on quality products—when they feel they’re getting value, sales follow.”
Whether you're a franchisee, franchisor, or an entrepreneur looking to scale, this episode is packed with game-changing insights from someone who’s built massive success in franchise turnarounds.
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