19. Understanding the Collaborative and Operational Aspects in Outsourcing

In choosing your software development outsourcing partner, the factors with which you evaluate service provider should not only be limited to the strict technical capabilities, but should also include the collaborative and operational aspects of the process. Why? Because at some point in the outsourcing process, you will have to decide whether you want to keep your own operational practices and tools, or adopt those of your provider. The decision would heavily depend on your maturity in the software development lifecycle, as well as on the provider’s proposed degree of involvement.

0:00 Intro
1:13 There’s no one-fits-all configuration
2:55 Company-wide processes
6:56 Team-wide processes
9:23 Work environment and location

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