Smoke & Mirrors
Smoke & Mirrors is an investigative podcast series by Consumer Watchdog that exposes the deceptions of the home insurance industry and empowers wildfire survivors to take back what they are owed. Reporter Justin Kloczko talks to people affected by the Los Angeles wildfires this year, and he digs into court records to show how they're being deceived by large companies. This series includes narrative storytelling, interviews, and court records.
Episodes
There are many planets in the insurance claims galaxy. Once you file a claim, in come industrial hygienists to perform testing, and remediation companies to do clean up. Many only work for insurance companies. There are high-end consultants who are brought in and downplay the damage, and contractors that use fancy language to dress up all the work they don’t do. But too often, they are instruments to underpay and under clean homes....
Smoke damage has become a major issue for wildfire victims of the Eaton and Palisades fires. In this episode, we go present a tip guide for policyholders on getting smoke damage claims paid from those who know best: folks who have gone through it. You’ll be hearing from fire survivors who have fought and won, public adjusters who seek to get claims paid on behalf of policyholders, attorneys who litigate in court against insurance c...
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