S3E7: The importance of a cultural assessment to better understand multicultural consumers

Understanding the individuals receiving care is essential to meet their needs and ensure they are treated with respect and dignity. Knowing their country of birth and the language they speak is a great start, but it isn’t enough information for making informed decisions about their care.

In this episode, Marcela Fischer from ECCQ’s Multicultural Advisory Service shares the relevance of a cultural assessment and the role this can play in delivering culturally appropriate aged care. She unpacks some of the key components of a cultural assessment and offers some considerations for when completing a cultural assessment.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:

• Cultural Assessment Checklist

If you would like further information about the Multicultural Advisory Service, please visit:

• https://eccq.com.au/aged-care/multicultural-advisory-service/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

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