Soft Skills Salon

Soft Skills Salon

Welcome to the Soft Skills Salon: an audible think-tank on soft skills with your host, Diana Kawarsky. This podcast is where you learn how soft skills make a difference to your work, your teams, and your organization. Here, you will listen to international and diverse voices, both novices and experts, discussing their real-life perspectives, strategies, and insights. Learn how, when, and where our guests have experienced soft skills having a positive impact on-the-job. Each episode is a conversation based on our Soft Skills Impact Questionnaire. Join us for a dynamic and informative chat because “Conversation is the Currency of Communication”.

Episodes

November 23, 2022 47 min

In this episode, we are joined by Dr. Konstantin Tskhay, the Vice President of Organizational Effectiveness at Top Hat, an online teaching platform headquartered in Toronto, Canada. Diana and Konstantin begin their discussion by defining feedback, questioning when and where feedback is appropriate, and how to foster feedback in organizations. They continue their conversation by examining ways to manage interpersonal conflicts by fo...

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In this episode, we are joined by Albina Mamonkina, an inquisitive and hardworking student currently completing the JD/MBA program at Osgoode Hall Law School and Schulich School of Business at York University in Toronto, Canada. Diana and Albina begin their discussion by reflecting on the student experience during the Covid-pandemic lockdown and its impact on the social aspect of school life. They continue their discussion examinin...

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In this episode, we are joined by Dr. Jenny Brockis, an award-winning speaker, best-selling author, medical practitioner, and board-certified lifestyle-medicine physician located in Perth, Australia. Diana and Jenny begin their discussion by defining what soft skills are, what they actually mean, and how they are essential for our post-Covid era. They continue their discussion by exploring what empathy is and its importance in heal...

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In this episode, we are joined by Chris Graham, the founder and principal of TellPeople, a communication and presentation skills training firm in Toronto, Canada. Diana and Chris begin by examining different aspects of successful leadership. They continue their discussion by looking at the best ways to engage with someone who may have incorrect facts by asking questions about their feelings and motivations. They conclude their disc...

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In this episode, we are joined by Dr. Murat Kristal, an Associate Professor of Operations Management and Information Systems at the Schulich School of Business at York University. Diana and Murat begin by exploring the ways confidence can be defined. They continue their discussion by examining the importance of one’s vantage point, whether entry-level employee or CEO, on its impact on empathy. They conclude their discussion by look...

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In this episode, we are joined by Dr. Haesun Moon, the Executive Director at the Canadian Centre for Brief Coaching, an organization that facilitates positive change through dialogue for individuals and organizations. Diana and Haesun begin by exploring the various ways that empathy has been used successfully and unsuccessfully in the workplace. They conclude their discussion by recommending different models that have been effectiv...

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In this episode, we are joined by Nikki Cole, a writer, producer, and director with Moving Visions Productions. Diana and Nikki begin by discussing how the pandemic has required us to become more flexible in our work and personal lives. They continue their discussion by exploring how empathy plays an important role in all our collaborations and interactions. Lastly, they talk about how successful leaders can drive substantial resul...

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In this episode, we are joined by Sandra Lee, a managing partner for Training & Learning Solutions, a company that offers a range of learning and development solutions to support the wider business strategies of their professional clients. Diana and Sandra begin by exploring the key to conversations and how each conversation allows us to grow. They continue their discussion by emphasizing the importance of “who I am” stories th...

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In this episode, we are joined by Robert Conlon, the Global Head of Leadership for Alpha Development, a company founded and run by banking professionals with the aim of creating effective training solutions for success in the financial markets. Diana and Rob begin by discussing why soft skills is still the best term to use to describe these types of skills. They then continue the discussion by doing a deep dive into examining how c...

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In this episode, we are joined by Lianne Picot, the CEO & Co-Founder of the Leadership Makerspace®, a free online learning community that helps current and aspiring women leaders build their confidence, competencies, and courage as leaders. Diana and Lianne begin by evaluating the term soft skills and whether another term is more appropriate or even necessary. They continue the discussion by examining how some individuals can f...

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In this episode, we are joined by Dr. Bill Coda, the founder of Corporate OD Associates, a company offering a full range of training, organizational development, and consulting services. Diana and Bill begin by discussing how the current hybrid and virtual work environments have shifted the reliance on specific soft skills. They continue the discussion by considering how one’s brand or image can be impacted by their speaking and wr...

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In this episode, we are joined by Dr. Brad Mahon, the Dean of the Faculty of Continuing Education at Mount Royal University. Diana and Brad begin by questioning the use of the word soft in soft skills and whether another word to describe these skills is even necessary. They also discuss how people leaders can use the relationship between empathy and authority to make their conversations as impactful and comprehensive as they can be...

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In this episode, we are joined by Sabrina Colosimo, a multi-disciplinary creative entrepreneur and founder of Sunday Creative.  Diana and Sabrina discuss the importance of the conversation journey and how the bouncing around of ideas can lead to a growth mindset. They also explore ways to engage with people who have a different idea of the facts to get to a mutual understanding. Lastly, they talk about how confidence can sometimes ...

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In this episode, we are joined by Ann Butera, the president of The Whole Person Project, Inc., an organizational development consulting firm. Diana and Ann do a deep dive into the relationship between a person’s conversation skill level and the associated value of their communication currency. They also have a great discussion about what Ann refers to as “covidity,” where the current covid era challenges each of our soft skills. La...

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In this episode, we are joined by Alexander Kjerulf, the founder and Chief Happiness Officer of Woohoo Inc. and one of the world’s leading experts on happiness at work. Diana and Alex explore how leadership and happiness are intertwined and how asking “Is this person’s life better?” can serve as a beacon to each leader’s choices in communication with their team members. They also consider the importance of deliberate and thoughtful...

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