Horst Schulze, legendary co-founder and former president of the Ritz-Carlton Hotel Company shares how his humble beginnings in a small German village and the mentorship of an extraordinary maitre d’ shaped his lifelong philosophy of excellence, purpose, and high intent. Discover how his famous motto, “We are ladies and gentlemen serving ladies and gentlemen,” became the gold standard in hospitality and
leadership. Tune in for stories, practical wisdom, and the secret sauce behind building world-class teams and relationships—at work and at home.
Guest Links:
- Horst’s LinkedIn
- HorstSchulze.com
- Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
Credits: Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Landon Burke and Joe Szynkowski, Podcast Engineer: Portside Media
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
New Heights with Jason & Travis Kelce
Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!