In this episode, we explore what it’s really like working on commission in luxury retail, including new sales programs like Saks Global’s Seller Success Track.
We discuss pressure, client relationships, burnout, and how sales goals impact departments like beauty, fragrance, RTW, shoes, jewelry, and men’s.
Perfect for anyone working retail, managing a sales team, or curious about the emotional side of the luxury customer experience.
Do programs that highlight top sellers help everyone… or only a few? What do you think?
💋Have a discontinued favorite or retail story? Share it with Hilary here!
If you enjoyed this episode, please follow Sorry, It’s Discontinued on your favorite podcast app, and leave a quick rating or review—it really helps our retail family and fellow customers find the show.
You can also connect with me on Instagram, TikTok, and Facebook @sorryitsdiscontinued. And if you have your own behind-the-counter story, discontinued product heartbreak, or beauty industry confession, send it my way—your story might be featured in a future episode.
This podcast is independently produced and is not affiliated with any brands or companies mentioned. All stories and opinions shared are personal, reflecting the real-life experiences of those who’ve worked in this industry with heart and hustle.
Thank you for being here 💄
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
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Want to share your story or suggest a topic?
Visit www.sorryitsdiscontinued.com and scroll to "Tell Me Your Story"
New episodes every Thursday
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