Retail work isn’t just about selling products—it’s about showing up every day in environments that can feel unpredictable, stressful, and sometimes unsafe. In this episode of Sorry, It’s Discontinued: Behind the Counter, Hilary pulls back the curtain on the real cost of retail: safety and peace of mind.
From the psychological toll of shoplifting and workplace violence to the anxiety of extreme weather shifts and the constant cycle of turnover, retail workers are carrying far more than sales goals. Many live with trauma, stress, and mental health challenges that aren’t often acknowledged by the companies they work for.
But safety isn’t just about the workers—it’s about customers too. When people don’t feel safe shopping, thieves win, jobs are lost, and retail itself suffers.
Join Hilary as she shares stories from behind the counter, explores why supporting employees protects both workers and businesses, and shows how a safer, more supportive retail culture benefits everyone—from the associates to the shoppers who love the in-store experience.
💋Have a discontinued favorite or retail story? Share it with Hilary here!
If you enjoyed this episode, please follow Sorry, It’s Discontinued on your favorite podcast app, and leave a quick rating or review—it really helps our retail family and fellow customers find the show.
You can also connect with me on Instagram, TikTok, and Facebook @sorryitsdiscontinued. And if you have your own behind-the-counter story, discontinued product heartbreak, or beauty industry confession, send it my way—your story might be featured in a future episode.
This podcast is independently produced and is not affiliated with any brands or companies mentioned. All stories and opinions shared are personal, reflecting the real-life experiences of those who’ve worked in this industry with heart and hustle.
Thank you for being here 💄
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
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Want to share your story or suggest a topic?
Visit www.sorryitsdiscontinued.com and scroll to "Tell Me Your Story"
New episodes every Thursday
#SorryItsDiscontinued #BeautyPodcast #RetailLife
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