SuperOps is the all-in-one, AI-powered IT management platform designed for modern MSPs and IT teams to work smarter, resolve issues faster, and scale effortlessly. Boost profitability, accelerate ticket resolution by 2x, and achieve 300% higher operational efficiency with intelligent automation and seamless endpoint control.
Join the MSP Revolution at SuperSummit Dallas!: https://supersummit.com/usa/dallas-2025/?utm_source=third-party&utm_medium=sourceforge&utm_campaign=supersummit&utm_term=dallas-2025
In this episode of the SourceForge Podcast, we discuss the future of AI-powered IT operations with SuperOps, an AI management platform for managed service providers (MSPs) and IT teams. The focus is on “agentic AI,” which autonomously takes action rather than just providing suggestions. Damo Vasudevan, the VP of Product at SuperOps, explains how agentic AI differs from traditional automation and generative AI, using the analogy of autonomous vehicles. SuperOps’ AI assistant, Monica, embodies agentic AI by proactively solving IT issues, enhancing workflows, and decision-making. Real-world examples highlight how agentic AI improves efficiency, reduces manual intervention, and transforms MSP routines. The podcast also explores different AI forms—augmentative, semi-autonomous, and fully autonomous—and their applications in IT tasks like patching. Agentic AI’s impact on productivity, profitability, security, and compliance is discussed, with examples of MSPs achieving significant improvements in service delivery and client satisfaction. The balance between AI autonomy and human involvement is emphasized, with configurable AI settings allowing MSPs to adjust autonomy levels based on confidence.
Follow SourceForge:
SourceForge.net - https://sourceforge.net
SourceForge LinkedIn
SourceForge X (Twitter)
SourceForge Facebook
Interested in appearing on the SourceForge Podcast? Contact us here.
The SourceForge Podcast is the world's largest B2B software podcast.
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.