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October 10, 2024 21 mins

Listen in to this episode featuring an interview with Claire Podulka, Chief of Staff at TXI, about effective communication. Claire emphasizes that communication is a shared process involving speaking, listening, and understanding the audience's needs. She discusses her writing process, starting with verbose drafts and refining for clarity. Claire highlights TXI's approach to remote communication, using multiple formats (live presentations, recordings, transcripts) and a central knowledge base (Notion) to ensure information accessibility. She advises understanding current communication effectiveness and experimenting with incremental improvements.

Claire's links:

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