Speaking Of Show & Making Healthcare Work for You

Speaking Of Show & Making Healthcare Work for You

Making Healthcare Work for You (MHWFY) is a mission-driven online talk show that’s shifting the healthcare conversation to love, hope, inspiration, and real solutions. Stephanie Feals & Dr. Apurv Gupta host conversations with an elite group of leaders who are solving healthcare’s most complex challenges. MHWFY shines a light on leaders’ personal dedication, unique perspectives, and empowering solutions through unscripted, authentic conversations. The show helps educate people and connect the dots to drive healthcare transformation. Guests & audience members are the people shaping the future of healthcare - from those working on the front line, to those creating the technology, to those driving policy change in government.

Episodes

April 23, 2024 24 mins

Dr. Helen Riess is passionate about human connection and its positive impact on healthcare. She has created a remarkable way to teach empathy, and is doing it in a scalable way through Empathetics, the company she founded. 

With a blend of science and soft skills, Dr. Riess has found a way to connect to those in healthcare, starting by teaching them self-empathy.  The results are impressive, and telling. Those who go through Empath...

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Dr. Robert Pearl’s latest book, ChatGPT, MD, is out on April 9th, with all profits going to Doctors Without Borders. Dr. Pearl will also make an additional donation for any book purchased on the book’s release date (April 9th). 

Realizing that information would be obsolete with the typical time to write and publish a book, Dr. Pearl trained ChatGPT 4 with 1.2-million words and co-wrote the book with ChatGPT. 

In this remarkable boo...

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In this revealing interview, Matthew Zachary shares his inspirational life story, from cancer diagnosis to long-term survival, advocate, acclaimed podcast host, and more. 

 

Matthew is a 28-year brain cancer survivor, and it was remarkable hearing his about journey. 

 

Prior to his diagnosis, he was a concert pianist, but those plans changed upon learning he had brain cancer. 

Matthew is a trailblazer who used his own experiences t...

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Erik Anderson, Patient Care Executive at Adventist Health Castle, says from the moment he joined the organization he knew it felt different. He said he felt the sense of Aloha. 

 

Treating patients and employees like Ohana - or family - is in their DNA. Erik told us that like with any family, there needs to be trust, transparency, and sometimes even tough love for accountability, which is a two-way street.  

 

The team at Adventist...

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Kenzie Butera Davis started Maro to improve the mental health of children by eliminating the 11 year gap between first symptom and first intervention. 

 

Spurred by her personal experiences growing up, getting children the help they need is a meaningful passion for Kenzie. Maro helps kids find healthy ways to deal with big emotions. 

 

By using clinically validated screening tools at school for early detection and prevention, Maro ...

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Dr. Jennifer Stephens & Dr. Beth Careyva of Lehigh Valley Physician Group and Lehigh Valley Heath Network share how adding a welcome video for patients and expanding their remote workforce allowed them to transform care within their organization in a patient-centric, efficient way. 

 

Through their patient partnership model, a remote member of the healthcare practice reaches out to patients prior to the first visit, allowing st...

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April Kyle, President and CEO of the Southcentral Foundation in Alaska shares how she and her team transformed their healthcare system by driving innovation and results through a community-first, relationship-based, wellness-centered approach. 

 

Throughout the interview, April talked about the importance of letting community guide the direction, and innovating based on what they are saying. She also told us one of the first steps ...

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Dr. Zeev Neuwirth is on a mission to create help humanize healthcare and create a healthcare system vs a healthcare industry. 

In this fascinating interview, Zeev shares why we aren’t focused on the wellness model, but why that needs to change in order to sustain healthcare in the US. He also shares the role of leadership (vs. being a leader), and how the shift in healthcare is possible. 

Zeev has written two books, Reframing Healt...

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In this interview Dr. Art Douville and RN, Jeff Lewis of Medigram talk about how to manage AI & cybersecurity. 

They are contributors to the AI & Cybersecurity Handbook and they say the technology itself isn’t enough - managing AI & cybersecurity starts with shared values and shared governance. 

Check out the full interview to learn more on this timely and fascinating topic!

Connect with Dr. Art Douville: https://www.li...

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LeeAnn Tripp is on a “re-mission” to live more boldly and inspire others along the way. 

 

In 2014, she was diagnosed with a rare brain tumor that has very bleak odds of survival. Through her health journey from diagnosis to treatment, and now remission, she says she learned about resiliency and  living more compassionately. 

 

Her new book, Finding the Rainbow, The Other Side of a Cancer Journey shares her story, and encourages ot...

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Dr. Dhruva Gulur had a rough childhood, eventually leading to a life of crime, and a struggle with addiction. However, he says he was “forced into a blessing” that lead him to practicing medicine, recovering from addiction, and now he leads a life inspiring others. 

 

In this revealing interview, he talks candidly about those struggles, and shares his path to success through writing, rapping, and his Mind Hygiene system. Through “r...

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In this awesome conversation with Dr. David B. Nash, the Father of Population Health,  he shares his experience as a patient during his recent spinal-fusion surgery, tells us about his book, How Covid Crashed the System (system failure was a huge part of it!), and talks to us about how to move forward in an inclusive way. 

Dr. Nash said “You can’t have value without equity,” and said they coined the term “No outcome, no income,” mo...

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In this interview, Compassion Clinic Founder, Pantea Vahidi shares her model for responding with compassion - specifically in healthcare, though it’s applicable to  pretty much any situation. It is designed to give people  options and there are three inter-connected tools: respond, relieve, and resolve.

 

Listen to the full interview to hear Pantea share patient stories and hear how her  model works in action. 

 

If you missed our ...

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Garry Morrison, VP of Employer Sales at Lark, shares details about how Lark supports members and employers with chronic disease management. 

One of the keys is on-going, real-time, compassionate support. Another key is personalized insights that allow the member to manage their specific condition. 

Garry also shares a lot of information about GLP-1, which is a huge cost factor for employers. 

Check it out to hear the full interview...

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In this riveting interview we learned so much from Dr. Robert Pearl, professor at the Stanford University Schools of Medicine and Business, Author, and Former CEO within The Permanente Medical Group.

Dr. Pearl shared so many amazing insights about healthcare, from why it’s not working, to how it can work, to why a captiated system rooted in value-based care is so important, and why it’s challenging for fee-for-service health system...

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Patient PAL Founder and CEO, Jack London, is proud to offer his company’s advocacy services directly to consumers. In this new offering, everyone has access to the HIPAA-compliant concierge service. 

 

Jack tells us that the advantage of Patient PAL is that the know where to call, who to call, and when to call, all on your behalf. Healthcare is complicated, and sometimes scary, but advocacy services like Patient PAL help guide cons...

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Dr.  Peter Pronovost, Chief Quality and Clinical Transformation Officer, University Hospitals, is living and leading with love - and working to ensure all 35,000 University Hospitals employees feel inspired and empowered to live the mission, reaching the highest levels of patient safety, quality, and to do zero-harm.

 

Peter is a world-renowned expert on patient safety, reducing infections in the use of central lines, and he uses c...

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David Hoke, Head of Customer Experience & Well-Being at RightMove Health, shares how he’s helped inspire positive behavioral change by building communities.  

 

He has vast experience from Walmart, to Yum Brands, and most recently Thrive Global, and says people follow people, not information. David told us that people  are inspired by the stories people share rather than by the “expert model.”  

 

Check out this interview to le...

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Operationalizing love, compassion, and empathy isn't something you hear about often - especially in health systems. But, at  Allegheny Health Network, that's exactly what Dr. Gene Scioscia and Barb Bobula help their teams do.  

In this interview, Dr. Scioscia, Chief Patient Experience Officer at AHN, and Barb Bobula, VP of Patient Experience at AHN, share how adding love in  healthcare helps with everything from  burnout to  resili...

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For Pharmacist Ritesh Shah, not much fuels him more than serving those in need. Twice named Pharmacist of the Year, he is constantly striving to do more to increase his impact. 

 

After tragically losing his sister during the pandemic, he was inspired to create Ritesh Shah Charitable Pharmacy in NJ in her honor. Ritesh tells us that running the pharmacy is a family affair - he, his wife, and his children all volunteer time to keep ...

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