In this MHWFY Voice of Love interview (brought to you by VoiceLove), Kiersten LeBar joins us for an awesome conversation about how to operationalize loving practices as part of a greater Loving Organization.
Kiersten is the Associate Chief Nursing Officer of Women’s, Children’s, and Psychiatry at the Medical University of South Carolina, a journey that started many years earlier when she was a pediatric patient at MUSC for cardiac care.
Her experiences at MUSC, especially of one particular nurse who made a huge impression on her by going the extra mile lead her to a career in nursing, and ultimately back to South Carolina to join the team at MUSC.
She shares how she leads with loving practices, stays connected to her team, the importance of listening and learning from the teams, and how to build support for priorities, get past challenges that arise, and plan for the future.
Kiersten shares incredible lessons, so be sure to watch or listen to this interview.
Topical time codes:
1:22 - Personal experience at MUSC as a child
2:37 - One nurse who made an impact, going the extra mile
4:38 - Patient-first culture, innovation, driving change
Always looking to serve patients better
6:55 - MUSC, a loving organization
8:44 - Assessing priorities
10:35 - Learnings throughout her career
12:28 - Building relationships and getting buy in
14:16 - Being intentional, listen, and learn
16:17 - Getting teams on the same page
17:23 - Kind is clear, having the hard conversations
19:05 - Finding where people can be successful
21:44 - Systematizing the processes
Connect with Kiersten LeBar: https://www.linkedin.com/in/kiersten-lebar-dnp-mmhc-cpnp-ac-2a257b40/
Follow MUSC on LinkedIn: https://www.linkedin.com/school/medical-university-of-south-carolina/posts/
Learn more about MUSC: https://muschealth.org
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About VoiceLove:
Connecting hearts, healing with love, VoiceLove minimizes the emotional toll of isolation by strengthening the bonds between loved ones. VoiceLove ensures that patients never feel alone, particularly during challenging times. By providing a HIPAA-secure platform for heartfelt voice messages, VoiceLove fosters connections that enhance long-term resident health and joy. Communication equals safety, and our innovative approach ensures that every patient feels supported and cared for. VoiceLove also supports healthcare workers by reducing stress and enhancing patient engagement. VoiceLove is committed to driving transformative outcomes in healthcare through compassion, empathy, and love.
https://www.voicelove.com
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