In this MHWFY Voice of Love series (brought to you by VoiceLove), Julie Rish, VP of Consumer Experience at AdventHealth shares how investing in the company values and mission reflects its commitment to whole-person care.
Throughout the interview Julie emphasizes the importance of remaining steadfast to your goals, and the importance of caring for those both giving and receiving care at your organization.
She shares how AdventHealth uses “uncommon compassion,” celebration, and recognition to achieve their organizational goals and support their team.
Don’t miss this awesome interview. Julie shares amazing examples that any organization can use and benefit from.
Connect with Julie Rish: https://www.linkedin.com/in/julie-rish-688938129/
About AdventHealth: https://www.adventhealth.com
Topical time codes:
00:48 - Love me, keep me safe, make it easy, own it
1:52 - Developing the culture, whole person care
4:21 - Various angles of “make it easy” and “own it”
6:01 - Aligning on core pillars
7:32 - Cohesion of values across the organization
9:46 - Helping people feel whole is the ultimate outcome
10:53 - How to live your values - be curious and empathetic
13:03 - Uncommon compassion leads to enhanced outcomes
15:40 - Personal connections & Impact on the team
16:58 - The Heart badge - connecting to why you serve
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About VoiceLove:
Connecting hearts, healing with love, VoiceLove minimizes the emotional toll of isolation by strengthening the bonds between loved ones. VoiceLove ensures that patients never feel alone, particularly during challenging times. By providing a HIPAA-secure platform for heartfelt voice messages, VoiceLove fosters connections that enhance long-term resident health and joy. Communication equals safety, and our innovative approach ensures that every patient feels supported and cared for. VoiceLove also supports healthcare workers by reducing stress and enhancing patient engagement. VoiceLove is committed to driving transformative outcomes in healthcare through compassion, empathy, and love.
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