So much has been happening!

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An update on what life has been like in our family business and the world.
Adding kindness to the world helps during a time where people are very fragile.
Some general rants on life


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Episode Transcript

SPEAKER_04 (00:00):
Okay, so we're looking right up there in three,
two, one.
We're live.

UNKNOWN (00:08):
Hi.

SPEAKER_04 (00:09):
First time back.
It's been a really long time.
Merry Christmas.
Merry Christmas.
Oh, 10 days, right?
Yes.
10 days?

SPEAKER_05 (00:16):
Yeah, I'm not ready yet.

SPEAKER_04 (00:18):
Today's the 15th and you're not ready yet.
No.

SPEAKER_05 (00:22):
Never.
Procrastination at its finest.

SPEAKER_04 (00:27):
You do better under pressure.
I

SPEAKER_05 (00:28):
do.
I do.

UNKNOWN (00:29):
Yeah.

SPEAKER_04 (00:32):
It's been a real long time since we've done one
of these.
I don't remember the last timewe did one.
I think we did a remote one

SPEAKER_05 (00:37):
six months ago.
It's

SPEAKER_04 (00:41):
been a while, but you got all ready and dressed up
for this special occasion.
You even have your colors onyour Christmas sweater.

SPEAKER_05 (00:46):
My vest from

SPEAKER_04 (00:49):
Goodwill.
Nice.
You scored good from over there,right?
The resourcefulness of you.
I love it.
So we have a lot of things tocatch up on, a lot of things to
talk about.
We typically...
cover a wide gamut of things.
It depends on what's happeningin life for our lives and we'll
just have conversations aboutthem and might be about our

(01:09):
business, might be about someonein our business, might be about
what's happening in our lives orwhat's happening in the world or
just general opinions of theSouthwest Florida lifestyle and
being in a family business for40 plus years and just the life
today and the challenges of lifetoday.

SPEAKER_05 (01:28):
Life in general that, you know, we're always all
trying to figure out day by day.
And my name is Lexi and that'sRob, my dad.

SPEAKER_04 (01:38):
Yeah, for anybody who's new here, we are a family,
a family and also a familybusiness.
Yeah.
I'm one of the owners of Robertof Philadelphia Salons, as is my
daughter, Alexi, my son, Robert,our family, my wife, Michelle,
and then our team of 50 peoplewho are also part owners of the

(02:01):
organization.
They built it and made it whatit is.
So there's a slew of us and wetalk about them on here
sometimes and talk about what'shappening in life sometimes.
And right now, people are undera lot of pressure.
I think Well, we're always undera lot of pressure.
There's always something goingon, always some event.
You know, last time we weredoing more of these, it was

(02:25):
coming out of COVID.
Not that we're out of it becauseit's back again in its new
version now.
But as far as the lockdowns go,it's a while since

SPEAKER_05 (02:33):
then.
I feel like there's always goingto be something, you know,
that's a way of life.
Isn't there always something?

SPEAKER_04 (02:40):
Last five years.
I mean, here in SouthwestFlorida, be a business here in
Southwest Florida.
I mean, you know, you've hadHurricane Irma.
Then the pandemic.
Then another hurricane.

SPEAKER_05 (02:52):
Hurricane Ian.

SPEAKER_04 (02:54):
Ian, which was the worst ever in our history here.
Still so many recovering fromthat.
And then on top of a recessionor a looming recession, an
inflation that's never been thishigh since 2008.
My dad, your poppy, opened upthe salon in 1980 when Jimmy
Carter was leaving office aspresident.

(03:15):
Inflation has never been as highin this nation since then, since
he opened the business.
He actually opened it when therecession, when interest rates
were like 18%, I think at thetime.
And inflation was someridiculous number.
But I think we beat thosenumbers now.
So Jimmy Carter, you're sittingpretty because Joe has helped
you out.
You got to thank that man.

(03:36):
He's making you look good.

SPEAKER_05 (03:37):
It's funny because when COVID started, you're like,
oh, this is really weird.
It can't get much weirder now.
And then you're like, oh, wait,never mind.
I guess it can get a little bitweirder.
Oh, here's more.
Here we are.
Here we are.
And Hurricane Ian, you know, I'mborn and raised in Naples,

(03:58):
Florida.
I'm like a proud Floridian, veryflow grown.
You know, I mean, I'm not like,

SPEAKER_04 (04:05):
You're rare, I know, because not many are born here.
And

SPEAKER_05 (04:08):
my mom's like a third generation here or
something crazy like that.
So I'm very proud of Floridian.
And throughout the history ofHurricane Donna, when you think
back, every time, even growingup, you know, you hear the news
says, oh, this hurricane'scoming.
You know, that's what I heardeverybody say on like TikTok and
stuff.
They're like...

(04:28):
well, why wouldn't you leave?
Why, why would you stay?
Are you stupid?
Well, because every single timethe news tells you, Oh, you're
going to have 20 feet stormsurge, get out, get out.
You know, they freak you out.
And a couple of chairs end upblowing over.
So it's kind of like the boy whocried wolf, like the news
continued to tell us that.

(04:48):
And when this came, we were, Iwas like, we're fine.
We're fine.
I didn't, think anything of it.
And then until it did happen.

SPEAKER_04 (04:59):
Well, I know we've had so many and there've always
been this warning of thismassive surge.
It's coming every, you know, allthe storms that we've been
through here, they always talkabout the surge and we just
never saw the, so we just never,I never believed it was going to
ever happen to us.
I've seen it happen in otherareas, but I thought we just
were immune to it and that itwould never really happen.
Cause I remember back in Irmawith Michelle, um, she was doing

(05:23):
what the news said.
She was blowing up life raftsand flotation devices and
concerned about the surge.
And I was laughing because Isaid, that's not common.
It's there's no such thing.
It's not going to happen.
And even in the area we were in,we were in higher ground, but
she was still following theprotocol, the news and, um, you
know, over and over again, I'vejust said, Oh, that's never

(05:44):
going to happen.
I was telling, I will never saythat again after this one,
because I was telling people,don't worry about it.
People were visiting.

SPEAKER_05 (05:50):
I remember it was like the day before it happened.
We had a guest come in, theylived on Marco Island and he was
like, Oh, you're fine.
You're fine.

SPEAKER_04 (05:58):
And all of her sisters.
Yeah.
Please.
I, I'm, I'm so sorry.

SPEAKER_05 (06:02):
They

SPEAKER_04 (06:02):
were from Philadelphia.
There were four sisters, I thinkin the salon at this time, they
were all visiting together.
And, uh, You know, I was tryingto calm their nerves.
Like, hey, I've been through somany of them.
Don't worry about it.
You're fine.
Don't worry.
You're fine.
Everything's going to be okay.
And I will never do that again.
I will never say that againbecause I don't know.
And actually, this oneespecially because it was coming

(06:23):
our way.
It was going to Tampa, Tampa,Tampa.
And then everybody went to bedthat night before.
And all of a sudden, when theywoke up in the morning, it
wasn't going to Tampa.
It was turning to us.
And

SPEAKER_05 (06:34):
people came down here from Tampa to...
to take shelter, like kids incollege and stuff, their parents
live here, they came down herefor shelter, not knowing they
followed the storm.
And it was so bizarre because Ihad my friend come stay with me,
I had my kids, you know, I livein a condo, I'm up on the third

(06:54):
floor, and it's like the daybefore, she's like, oh, I think
my zone's an evacuation zone.
I was like, oh, just come staywith me, it'll be fine, at least
we won't be bored.
And We were happy.
We were having fun, having ahurricane party.
We had power through most, Ithink, the storms, whatever.

(07:14):
We're hanging out.
All of a sudden, the power goesout.
And then not only the power goesout, the phones go out.
I can't get a hold of anybody.
I can't watch the news to seeeven now what's going on.
I have no idea.
And the only picture I get thatcomes through on my phone is
from a girl that works for us,Virginia, sends me a picture of
her car six feet underwater.
And I was like...

(07:36):
oh, well, maybe this is a littlebit worse than I thought.
It was like a war zone.
It was really weird, very weird.
Worse than Irma, I think.

SPEAKER_04 (07:47):
Well, obviously.
And especially what was, youknow, everybody's seen what's
been on the news and how much ofthe coastal area was just...
A mess.
A devastated.
I, for the first time, went toVanderbilt Beach, and now it's
December, so this is two monthslater, and we went at night to
see what Vanderbilt Beach lookedlike, and I was surprised at how

(08:07):
many condos are still not backup and running.
They're still...
dark at night, you know, thebottom floor of the electric
panel and area was just wipedout.
And, you know, they either can'tget parts or it's going to take
so much extensive work that allthose condos and all those
people are out.
So, so many people were affectedby that one.
It was really big.
And we were very, very blessed,very lucky that none of our

(08:32):
homes were Or salons.
Now we did have some people whohad damaged their homes.
We definitely, actually therewere several employees who lost,
who had to have their placesredone.
So didn't lose the place fully,but had to have the drywall cut
out and new flooring.
And for so many people that'shappened to where they have to
have major renovations done ontheir houses and they're staying

(08:54):
somewhere else now.
A

SPEAKER_05 (08:56):
lot of people didn't have insurance, you know.
in that moment in time, a lot ofpeople didn't.
So it's like, what do you donow?
You know, it's bizarre.

SPEAKER_04 (09:08):
We talked to so many people who are, you know, in a
battle with FEMA and theirinsurance company, or they can't
get their insurance company toanswer if they even had
insurance.
But the insurance depends on thedamage.
Are they trying to get flood?
Are they trying to get theother?
So they're just going through alot.
So we were real lucky.

SPEAKER_05 (09:24):
Fort Myers, Sanibel, I mean, it's still like...
I mean, it's like heartbreaking.
And I feel like everywhere'skind of stopped talking about it
now.
It's like on to the next thing,the way everything is in life.
But it's still decimated.
I was on Airbnb last night, andthere's a house on Fort Myers

(09:45):
Beach.
Sometimes I just like to lookand see.
And there's a house on FortMyers Beach for a week.
It's like...
$2,000 or something.
And there's no power orelectricity, but it's for
workers.
So they don't have to leave orstay in a camp.

UNKNOWN (10:01):
Wow.

SPEAKER_05 (10:01):
A campsite.
Like they can stay, at leastit's a shelter.
Yeah.
But that's crazy to me.
There's still no power.
Wow.

SPEAKER_04 (10:09):
I've been up there.
I haven't seen that, but I hearpeople who go up there and, you
know, know people who are fromthere and lost everything.
I

SPEAKER_05 (10:17):
mean, it's coming before Myers Beaches.
I've heard bars starting to openthere and they have like
their...
But there's still just, it'sjust amazing to see what's
happened at Sanibel.

SPEAKER_04 (10:27):
Yeah, in our little area here where we thought that
would never happen and it did.
But I have to say the recoveryeffort and the way things are
coming back together was muchquicker and I think happened
much more expeditiously thanexpected.
remembering what happened inIrma.
Now, Irma was different becauseIrma was wind damaged and it was
in different areas likeImmokalee and more inland

(10:50):
because of the wind.
But still, it seemed like thingscame back together, are coming
back together.
I mean, there's still a lot.
It's easy for me to say becauseI drive the roads in areas where
they weren't damaged as much.
But going through Vanderbilt theother night, I could see that
the beaches still aren't open insome areas and It's going to be
a while.

SPEAKER_05 (11:11):
I feel like Naples is really recovering.
There's some areas you can'teven...
It was very eerie the firstcouple days.
It honestly looked like theapocalypse.
One, there was no cell service.
Two, the sky was so eerie.
We live in a tropical area.
There's greenery everywhere, andall of the trees were brown.

(11:34):
It looked like we were in fall.
All the palm trees were like...

SPEAKER_04 (11:38):
That's something I've never seen before in any
other storms.
It was like a burn on all thegreenery.
It was like the wind burn or thesalt burn.
I'm not sure what they callthat.
There's something it's called,but I never saw it.
Like from the salt.
Any other storm, it did.
Like all the trees were burnedand it did look like fall, which
it never looks like fall here.
Everything's always green, sothat was really strange too.
And even without...

(12:00):
You don't realize the relianceon cell service.
Because even at...
Irma.
We had cell service all the waythrough Irma.
But with Ian, I don't know why,particularly with Verizon, there
was Very little cell service toeven be able to get messages
out.
Definitely couldn't make phonecalls.
Some other carriers, you coulduse your phone, but just to get

(12:21):
updates and information was theissue.
Like, knowing what the heck wasgoing on and being able to talk
to people.
We couldn't

SPEAKER_05 (12:26):
even talk to, you know, we have a bunch of
employees, and one of our mainconcerns was making sure
everybody's okay.
You know, like, getting a holdof everybody, making sure
they're all safe.
So it was definitely...
bizarre, but it's amazing to seelike how things bounce back.
Like life has to keep going.

SPEAKER_04 (12:45):
Christmas is here and the Christmas music is
playing.
And, you know, three days after

SPEAKER_05 (12:49):
beautiful, they

SPEAKER_04 (12:51):
put that back together for three days after,
um, the storm Walmart had theirChristmas stuff out, you know,
it's back to business as itgoes.
But with all that comes, um,going into, you know, with the
recession, um, You know, they'resaying recession, we're in a
recession, we're not in arecession.
Are we going to be in arecession?

(13:12):
Supply chain, inflation, pricesskyrocketing for everything.
I mean, you know, our hair colorsupplies alone have gone up
three times in the last 12months, more than 15%.
We've had some supply, someproducts go up 100%.

(13:33):
with this inflation cost, glovesand foils and coffee and just
basic supplies to run thebusiness.

SPEAKER_05 (13:44):
If you think about like, so a couple, we've always
manufactured all of our ownproducts.
Like we have our own hair careline or whatever.
And if you think about, eventhink about that, a lot of that
started with, a couple thatstarted like our our
manufacturing plant like closeddown overnight with no warning

(14:06):
nothing

SPEAKER_04 (14:06):
so one of our manufacturers went out went out
of business like they just shutit down because they couldn't
get whatever they needed theywere buying a lot of stuff
overseas which now we learnedour lesson to work with a
manufacturer it's products fromwithin our own country so that's
helping but we learned the hardway because yeah they just shut
down they couldn't get what theyneeded

SPEAKER_05 (14:26):
and then think about think about all the other places
in the that stuff like thathappens.
And that's all within the lastcouple years since COVID.
where we're at as a country,that that started

SPEAKER_04 (14:37):
happening.
I don't know how many businessesare not anymore because of that.
I mean, it was hard enoughgetting through COVID.
Anybody survived that, but thento have to go through the storm
as well, but then the inflationand the cost of everything, the
cost of housing in our area, thecost for somebody to live here,
to earn a living wage and beable to live here.
So all that's skyrocketing,going crazy.

(14:59):
It's putting a lot of pressureon people, and people are on the
edge, and...
definitely a little bit moretesty and touchy.
You see these blowups happeningon the internet a lot more
frequently.
These viral things

SPEAKER_05 (15:11):
happening everywhere.
I mean, a couple weeks ago therewas road rage guy just shot the
other guy and killed him.
Like there's

SPEAKER_04 (15:18):
just every day that happens.

SPEAKER_05 (15:20):
Lack of kindness in the world.
It's like nobody wants to trustanybody anymore and everybody's
angry.

SPEAKER_04 (15:27):
Well, we even have them on our own.
So we, we create kindnesscampaigns or, One of the things
we talk about often is that somepeople treated with a little bit
of kindness sometimes can reallyturn them around, can really
have a ripple effect in theworld.
So we're always talking aboutand promoting kindness and love

(15:47):
and not woo-woo-y stuff, butjust loving people, just being
appreciative and grateful forwhat we have and where we live
and expressing our gratitude andlove for people.
And in fact, even on ourpackaging now, we're putting our
little heart with love thatsays, be kind on it.
We have kindness campaigns andwe did a campaign recently.

(16:08):
So for those of you that don'tknow how we operate, we're a
chain of hair salons and we havebeen a business for since 1980,
a third generation familybusiness now.
But the way we develop our teamis most salons or many salons
hire experienced or seasonedstylists, which we have before.

(16:30):
But for the most part, what wedo is we hire people right out
of school and we train them withan additional 2,000 hours that
they go through of additionaltraining.
And the minimum of that and It'sa rigorous program that elevates
the standards.
Most schools don't give them thefoundation of what they need to
be successful in the business.

(16:51):
There's a high failure rate ofpeople going through the
cosmetology schools and goinginto the industry.
So we're doing our best toincrease the success rate of
cosmetologists out of school forthe industry, not just for us.
But we have an advanced trainingprogram.
And one of the things wediscovered recently is was that

(17:12):
one way to give people moreexperience is to offer these, we
call them experience days, wherewe invite the public in for free
services so that they can beassessed and given a check ride
of their work.
And their work is overseen, thehaircut's overseen by some
master or senior stylist.

(17:32):
So we put a posting out thatallows people to book online.
It says free haircut.
It says free haircut.
And it says to get your freehaircut, when you go fill in the
promo line, put be kind.
And that'll zero out the cost ofthe haircut.

SPEAKER_05 (17:47):
Well, and it essentially provides associates.
It's more than associates.
We have some stylists that aredoing it as well.
It provides them with

SPEAKER_04 (17:58):
a trial.
Well, actually, they're allstylists.
So using the term associate, wejust use that because it's a
co-stylist.
So all of them in the programare stylists.
licensed stylist so they couldgo anywhere and work so it's
just our finishing work on

SPEAKER_05 (18:14):
in the greater education so to speak so but it
gives them you know we bookedthem like five six haircuts so
then they can have a full mockday of, okay, this is what it's
like to be busy.
This is, you need to stay ontime.
Like be aware.
Are you educate, like providingfive star service?

(18:35):
Are you telling them doing athorough consultation?
Are you shampoo and conditionerwith shampoo and conditioner
using what styling aid futureappointment, you know, all

SPEAKER_04 (18:44):
those things.
Rather than practicing on realpaying guests, which is how most
become proficient in theindustry is they go work in a
salon right out of schoolwithout having that strong
foundation because the schoolsdon't give them they educate
them on passing the state testnot necessarily not all the
schools work hard on having thembe great hair cutters or be Be

(19:05):
great hair colorist.
So this is a process that givesthem real world experience while
somebody can offer them feedbackand support to make sure that
they're doing a great job andworking on people.
So it's a new venture for us andit's working out really well
because we get to introducepeople to our services who may
have never used us before andalso gives the staff a chance an

(19:30):
opportunity to get some realexperience.
And, you know, they'll do five,uh, 25 people a month or 20
people a month, uh, which givesthem, you know, in a, in a
year's time, you know, they canhave done 500 to a thousand
people in addition to whothey're an associate stylist
with.
So it really helps finish themoff.

(19:50):
And anyway, we've been doingthat and we had some interesting
things happen with that becauseit is free.
It is a gift to somebody to geta full experience in the salons
with the Prosecco and the

SPEAKER_05 (20:03):
Well, it's good for our concierge who's ever up
front.
There's constantly issues.
There's always issues.
So it teaches you problemsolving quickly.
Because to say that things in asalon are always going to go
perfectly as you planned, it'snot realistic.
Somebody's going to be sick.
People are going to run late.

(20:24):
That's going to be expected inthe salon, in any industry,
really.
So it's good for concierge.
All, everybody.

SPEAKER_04 (20:31):
It's a practice ground for real-world
circumstances, and real-worldcircumstances happen when we're
running these simulationsbecause they're with real
people.
They're not with a mannequinhead, which I have a box of
mannequins' heads out there, bythe way, that I have to get to
the salon.
Yeah, I saw it.
So they're working on livepeople, and there are real

(20:52):
breakdowns, which sometimes isgood because we get to learn,
and the people working on thatday get to learn from it.
And we had something reallyinteresting happen because the
people book right online, andthis was an interaction, I
guess, that you had because wego through and we confirm the
appointments.

SPEAKER_05 (21:10):
Well, I'll go through because they are
complimentary.
Sometimes at the beginning wenotice some people wouldn't.
show up.
I will actually physically havepeople say, yes, I will be there
so that we're not wasting thatspace.
There's so many people thatflood in so quickly to get in
those spots.

SPEAKER_04 (21:27):
We'll have 55 people in a day.
If

SPEAKER_05 (21:29):
somebody's not going to come, I want to know so I can
put somebody else there.
I was going through and I wasjust confirming everybody and I
noticed a woman had a haircutschedule.
We have girls that do haircutsand girls that do they do a full
haircut and style, whichincludes a blowout.
And then we have girls that doblow dries.

(21:51):
Well, I noticed there was ahaircut and style scheduled and
then there was a blow drive forthe same person directly after.
So I just sent a text and said,I noticed you have two
appointments.
Like I was checking to see maybedo you have somebody coming with
you?
Like do you have a friend?
Or is this a mistake?
Can I delete one or the other?
And She must not understand.

(22:14):
And I'm like, I over-explainedeverything.
I mean, you could see, I thinkit's probably still on there.
I'm very well-spoken and I know,I didn't try to leave out any,
there was no confusion.
I was like, okay, you have two.
And I explained it.
But here is a, it's just funny.

(22:38):
I

SPEAKER_04 (22:39):
don't know if I can blow that up.
Yeah, I don't

SPEAKER_05 (22:41):
know if I can see it.

SPEAKER_04 (22:47):
You see that, right?
Yes.
Yeah.
So this is our friend.
I'll have to blank out that namethere.
Yeah.

SPEAKER_05 (22:57):
So this is it.
Hi.
Hi, Karen.
I noticed.
I mean, this was just there wasa couple multiple texts.
There's another one, too.
Hi, Karen.
I noticed we have you down for ablow dry at 215 and a haircut at
one o'clock.
Is this a mistake?
Thank you.
Um, and then her original thingsaid, uh, there was one other

(23:24):
thing she said right beforethat.
And then, um, I said, okay,well, I'm going to cancel the
blow dry because clearly thatwasn't what she needed.
I've figured that out.
And then her next response is,um, literally word for word.
This is the text that comesthrough to her.
All of our salons.
Everybody can read this.

(23:44):
And she says, are you effingserious?

SPEAKER_04 (23:49):
Like immediately, like banged it out so quick.
And these came in succession.

SPEAKER_05 (23:53):
And I put smiley faces.
Like I said, thank you.
Like there's no need to benasty.
And then she says, just canceledthe whole damn thing.

SPEAKER_04 (24:03):
Capitals.

SPEAKER_05 (24:05):
Rolling on the floor, laughing my effing ass
off.
I will be sure and spread thework in my blogs.
How unprofessional this slob is.
Bait and switch.

SPEAKER_04 (24:20):
Nice salon.
She was so angry, typing so fastthat she got her words a little
mixed up there.
I will be sure and spread thework in my blogs.
How unprofessional this slob.
And here she corrected and putsalon.
But she was really fuming thatshe had been taken by...

UNKNOWN (24:40):
you

SPEAKER_04 (24:41):
anyway it's just interesting how people fly off
the handle and you know thisthis is totally a gift we're
giving to people there's no baitand switch we we take no money
on this day it's a completely uhfree event it's not done with
the intent if they want

SPEAKER_05 (24:55):
to buy a good product we offer 50 off i mean
it costs us money doing this sofor people to get like nasty
like that like i but i feel likealso the world is so used to
scans

SPEAKER_04 (25:08):
that's the thing i mean people do actually come to
us and I think that this is ascam.
I mean, they show up thinking,when are they going to get me?
Because there's no way theycould really be giving me a full
haircut, a$90 haircut, style,shampoo, head, neck, and
shoulder massage, Prosecco.
Kindness.

(25:30):
People being kind for free.
There's got to be a catch.
It's like the...
uh, what, what's the pitch youget from when you go to Disney
world, you get free tickets.
If you go sit through, sitthrough a timeshare thing, like
they're waiting for something tohappen.
And literally that's the spacethat this woman was in.
She was actually ready for, shewas waiting for the hook, what's

(25:51):
the catch and then flying offthe handle when it didn't
happen.
So, you know, our goal, ourintention always is to, um, To
have people leave after they'veexperienced us, and even if it's
on the phones or whether it's inperson or they're just walking
by or they come in to actuallyhave a service done, that they
leave feeling that they don'tquite know what happened.

(26:14):
They couldn't describe theexperience, but they know that
they feel really good and theylove that they feel that way,
but yet they didn't take drugsor Well, maybe we gave them some
Prosecco, so maybe they had alittle alcohol.
But the fact that people weregenuinely kind and thoughtful
and concerned about them andthem genuinely being happy, I

(26:37):
mean, that's what our culture isbuilt on.
That's what our family is about,is...
love, kindness, compassion,empathy, just doing the right
thing for humanity.
And so when they come into thatspace, they're not used to that.
They're used to, most people areterrified of finding a new
salon.
Well, let alone a deal.

(26:59):
And when there's a deal, there'salways a catch.
So, you know, and that's whathappened in this case.
And I feel bad.
I sent her a big apology messageto say, we're so sorry that you
had that You were left feelingthat way.
Something in the way that wecommunicated it didn't indicate
that the blowout was includedwith the haircut, so we'll
change how we do that, but wecertainly didn't intend for her

(27:21):
to be upset.
I get that there's other thingsthat are happening in people's
lives that have that happen.
It's 10 days away fromChristmas, and times are tough.
Life is hard, and it always is.
There's always going to besomething, but we're doing what
we can to...
to impact that, to, uh,interrupt what people see as

(27:43):
normal to do things that aredifferent.
Um, and, and in what way it'sdifferent every day, you know,
we continue to evolve probablyfrom the last time we made one
of these, we're a differentorganization.
We're a different family.
We've grown.

SPEAKER_05 (27:55):
And we live in this world that is so, I mean, it's
honestly kind of like scarynowadays, the way the world is.
Um, And I know I'm 30 years old.
I have two children.
I'm still, I mean, I guessyou're always trying to figure
out your life.
But I feel like in the lastyear, I've really had a lot of

(28:20):
eye-opening things about beingan adult.
Because I feel like you gothrough your 20s and you're an
adult.
But you're still trying tofigure out what that means, so
to speak.
And I was raising two children.
So it was like, let me figureout how I...
need to be while also figuringout uh making them fed and

(28:40):
taking care of them and notstressing their lives out or
causing them trauma um so buti'm

SPEAKER_04 (28:46):
on your own as a as a single mom

SPEAKER_05 (28:49):
and there's so there's a lot of us and we do it
and i feel you and i and i feellike i work with a lot of them
um and i have the utmost respectum because i know what it's like
um but I'm realizing in my liferight now, I don't, like, even

(29:09):
thinking about, you think aboutthe murder, the murders in Idaho
or whatever, the four collegestudents, like, how quickly,
it's so bizarre, because I'mlooking at their social media
the day before, right?
The day before, this is not anepisode of a true crime on

(29:29):
YouTube that we're watching thathappened three years ago.
This happened four weeks ago.
And I'm seeing the day before onall their social medias, on
their little VSCO cam, whatever.
And these are just normalpeople.
And how fast life can be gone.
And totally not what any of usexpect.

(29:52):
So I don't want to spend my lifeobsessed with things that don't
fulfill me because what if lifeis not guaranteed?
And finally something clicked inmy head.
I'm tired of caring about whateverybody else thinks.
I just want to live my life forme.

(30:13):
Yeah,

SPEAKER_04 (30:17):
well...
This is the picture you'reprobably talking about, right?
Yeah, I

SPEAKER_05 (30:20):
was looking at all their...
That girl was downstairs.
I was obsessed.
I've been obsessed.

SPEAKER_04 (30:26):
But this is the picture that was actually the
day before or the day of?

SPEAKER_05 (30:30):
The day before they went to like a formal.
That was very...
I'm not sure when

SPEAKER_04 (30:35):
that photo was.
Was in the same time frame of...

SPEAKER_05 (30:38):
Was in the same time frame, yeah.
The day before they had a formaland they had like 20 people at
their house.
And it's bizarre.
You're seeing all of them...
Their pictures are being takenon the floor where that
happened.

SPEAKER_04 (30:52):
If you're listening and not watching the video
portion of this, we just put apicture up and you've probably
all seen it of the group, theroommates, in addition to
another friend, I guess, or allthe roommates because there were
two that weren't killed in thepicture.
But it is a quick reminder asto...
There is no someday.
There's just today.

(31:12):
Like, today is it.
Like, maybe we're living forwhen life gets better, when the
economy gets better, when we getanother president, when we get
another leader, when theinterest rates are better, when
the sun shines, when whatever.
The someday comes.
But this is it right now.
Like, you know, hurricane,inflation, whatever it is.

(31:34):
Yeah.
So, I don't know.
Allowing

SPEAKER_05 (31:36):
mediocrity in my life...
because that's what I've alwaysdone.
I'm a millennial, and there'slike a huge thing.
Actually, it's funny.
I like how millennials wereraised by baby boomers,
obviously, who, that's Boo Boo,if you hear Boo Boo in the
background.

SPEAKER_04 (31:55):
Yeah, the guy's, he knew we were doing this, so he's
blowing the blower right outsidethe window.
I don't know if you can hearthat or

SPEAKER_05 (32:01):
not.
But, you know, I'm a millennialraised by baby boomers who, it's
like common knowledge, they wereraised in, or not, you're not a
baby boomer, whatever, you're agen, whatever.
But my point is, is baby boomersare a race.
Just shut up and be quiet and behappy and don't talk about your
feelings and everything's fine,everything's fine, there's

(32:24):
nothing wrong, you know.
And so it's funny, now they'resaying like, Gen Z is like, oh,
fuck it, I'm gonna telleverybody how I feel, you know.
And I'm learning how to do thatwhich is empowering.
I I'm empowered by that.
And I want to do that as well.
Um, and I want to just be who Iam.

(32:46):
Like I don't have to be anybodyelse.
And, um, it's a very empoweringfeeling when you finally, every
day you learn somethingdifferent, just like every day
we go through different things,but that's recently where my
head's been

SPEAKER_04 (32:58):
at.
Yeah.
And I think that's a really big,um, I think that's really
important because something Ispent a lot of time with our,
um, our team with in particularare, are, um, uh, rising stars
in, in educating them on is tohave a relationship work over
time, uh, to have, because wehave a lot of staff members of

(33:21):
our family that have been therea long time.
Um, and to have a relationshiplike that work, you've got to be
able to communicate and expressyourself and you got to say what
it is that you need and, and,what works for you and what
doesn't work for you because ifyou end up having something that

(33:43):
you're pissed about or somethingthat happens that doesn't work
or you're not growing or you hita wall and you start to build a
resentment, then it's real easyto start looking over the other
side of the fence and seeing howgreen the grass is over there
when you can actually createthat right here in our home and
in our family.

(34:03):
And I was just having aconversation with one of the
rising stars yesterday.
And I was really proud of herbecause she was terrified.
She wanted to have aconversation about her future
and where she was going and whatwas happening.
But it took a lot for her tobring up what she wanted to talk
about.
And I was so proud of her forbeing able to express herself
that way, to actually be able tocommunicate what she wanted.

(34:28):
And it doesn't always meanthey're going to get it.
But then it lets us know or meknow what's important to her or
what she needs, what she values.
Um, so that I can work harder atgiving, you know, giving her
what she needs to have her lifework in our own culture.
So she's growing professionally.
She's growing financially.

(34:49):
She's growing spiritually.
She's growing in all ways oflife.
Um, so that she, herfulfillment, she can get so much
out of working here that, um, itactually gives her being in
other areas of her life so thatwhen she goes home, she's a
better mom or a bettergirlfriend, a better wife, a
better whatever it is that sheis.

(35:10):
What's that?
Fiance.
Better fiance.
I'm just kidding.
They're not, I'm waiting everyday.
Whoever they are and whoeverthey are, a better daughter, a
better parent, whatever it isthat they get so much out of
being here that they'refulfilled that way rather than
always having to look outside ofthat to find that better guy or
to find that better way.
So if being able to expressyourself and being able to, uh,

(35:32):
even to people who are toxic ornot good in your life, you know,
being able to communicate tothem.
So hopefully she gets somethingon that end.

SPEAKER_05 (35:38):
I think a lot of that starts, um, on our end in
our business that starts with usas the leaders are we providing
that kind of atmosphere forpeople that they are allowed to
are they allowed to communicatehow they feel and that's
something I try to build I meanobviously I'm always learning

(35:58):
but I really emphasize I want tohave a close relationship with
people so that they feel likethey can come and talk to me
that I will do whatever.
Tell me what you need.
Tell me what's on your mind.
Even if I can't fix it, I willdo my best to.
Or if you have an idea, cool,let's do it.
Your idea is great.

(36:19):
Let's do it.
You're right.
I think a lot of businesses arerun at the top where...
the leaders are always right andyou listen to me and that's it,
which is true in a sense, but Idon't want to live my life that
way.
I don't want to be that kind ofperson.
I want to inspire and empowerwomen and gentlemen to help me

(36:44):
figure that out and them figurethat out by themselves.
And then so they're successfulwithout me holding your hand
saying, come on, this is whatyou do now.
They're growing as they grow inour program as human beings.

SPEAKER_04 (36:57):
Yeah.
And I think, um, you know, alsocoming from the mindset that
like, if they're not happy, ifthey don't love being here and
they're not happy, which I getthat they're not always going to
be happy, like happy, that wouldtake drugs to always be happy,
but always love the ride, lovethe journey of where we're

(37:18):
going, uh, despite bumps, then IFor me, I don't want somebody to
be here unless they are happy,unless they do love being a part
of this culture, and unlessthey're contributing in a way
that lifts other people up.
So, you know, we've had peoplewho maybe aren't the...

(37:39):
most productive or best.
They haven't hit their mark yetin the world of being a stylist.
They're still growing, but theycontribute in so many other
ways.
They lift other people up.
They're always bringing thespirits of other people up.
They're always making adifference in somebody's life
around them, next to them, abovethem, below them.
It the lives around them and thepeople around them better.

(38:06):
They are enhancing their lives.
And the older I get and the morelife experience I have and the
more crap I've had to deal within life, I realize that those
are the kind of people I want tobe around in my life.
Those are the kind of people Iwant to surround myself with is
more of those people that liftothers up.

SPEAKER_05 (38:29):
Well, and somebody like...
For a long time in my life, I'vealways made it my job to lift
other people up.
That's my job.
But who am I surrounding myselfwith that's lifting me up?
And that's going to make a hugedifference of my impact on other
people.
So am I surrounding myself withpeople who are They want better

(38:53):
things for their life as well.
Are they growing?
Do they want to grow?
Do they have high standards forthemselves?
Do they want to be accountableand recognize?
Just like for me, I expect thesame thing.
Like, that's what I want formyself.
And when I do surround myselfwith people like that, like
Mackenzie or Allie or Christy,you know, there's so many and

(39:14):
many more.
Like, do I surround myself?
Those people being around themjust makes me want to be like
better you know you know thosepeople they just make you want
to be better those are stylistsin our program like just humans
that make you want to be betteror am I constantly it's like
you're pouring your bucket intoother people pouring pouring

(39:35):
pouring pouring and well, okay,well, what are you doing?
This is getting a little tired.
I'm getting a little tired ofconstantly, you know.

SPEAKER_04 (39:44):
Well, you said something to me the other day
that was just about that.
You had this terrible feeling inyour stomach.
You didn't feel right about howa conversation was left, and you
felt bad after you had talked tosomeone, and you were asking me,
am I doing the right thing?
Should I be doing somethingelse?

UNKNOWN (40:03):
Yeah.

SPEAKER_04 (40:03):
It really had me think like if a person is
leaving you feeling that way, ifyou're interacting with somebody
and they leave you feeling sodoubtful, so insecure, so
unsure, uncertain about things,that probably that was more of
the issue than anything.

(40:24):
That the toxicity of thatperson...
was the unhealthy part of it.
Not that you felt that way, butyour gut was telling you
something's not right.

SPEAKER_05 (40:34):
What was this?

SPEAKER_04 (40:36):
Uh, it was a, uh, text or messages that you were
getting from somebody and youasked me, should I have done
something else?
You said, should I have donethis or should I have done that?
Yeah.
Um, and it was, um, so I don'tknow that had me realize like
if, if, if you feel that wayafter interacting with somebody,
if you have this gut feelinglike that, something's wrong,
like, Why do I feel guilty orwrong or weird after I interact

(40:58):
with that person?
Well, typically, that person, ifyou really did a check on them,
there's something unhealthygoing on over there.
There's some boundary crossinghappening or something that's
really unhealthy that when youseparate yourself from that,
when you create more space orlove them from a distance, it
makes your life healthier.
So it doesn't mean you have tostop loving them.

SPEAKER_05 (41:20):
It's amazing, just like all the people, even...
Melinda's a nail tech who'sworked for us.
We don't even do nails.
She's worked for us forever,longer than my whole life.
I feel like she's gone throughher own stuff in life, too,
where...

(41:41):
You know, she was depressed orwhatever it was in her life that
she was going through.
And she was a huge, massiveenabler.
But that woman, she's worked forlike 36 years or something.
And she's totally like somebodyyou would see that would be
like, oh, just shove yourfeelings down and work hard.
You know, like she's typical,like that's her.
But she is...

(42:04):
lately, she, she just so makesme realize, she's like, okay,
well, why are you doing that?
Like, that's not, uh, is thathelping you?
Like, why, that doesn't soundright, Lexi.
And, um, even for her, sherecognizes things that she's
allowed and just even thoselittle things being around that
changes my perspective, youknow?

SPEAKER_04 (42:26):
Well, and it's another example of surrounding
yourself with people who aregoing to bring you up, maybe not
only tell you what you alwayswant to hear, but lift you up in
some way or another.
So I don't know, just somethingthat I think is really valuable
and important.
And I've been putting a lot ofemphasis on in my life.
I know you've been doing it inyour life and taking care of
yourself more.
So, um, those are good things.
And I think, um, As a...

(42:48):
If you're still here and stilllistening, good for you because
you made it that far.
And

SPEAKER_05 (42:53):
I

SPEAKER_04 (42:54):
want to do a fit

SPEAKER_05 (42:55):
check at the end.
I've always wanted to do that.

SPEAKER_04 (42:58):
A what?

SPEAKER_05 (42:58):
A fit check.

SPEAKER_04 (42:59):
Okay, we'll get to a fit check.
I've

SPEAKER_05 (43:01):
always wanted to pretend like I'm a TikTok star.

SPEAKER_04 (43:03):
Okay, well...
I'm just kidding.
We'll turn this into a TikTokvideo.

SPEAKER_05 (43:06):
I'm just

SPEAKER_04 (43:07):
kidding.
We'll definitely do that.
I

SPEAKER_05 (43:08):
wanted to say one more thing really quickly.
Yesterday...
I know, I keep saying...
Diana is this woman...
she's been she worked for mygrandfather she was my
grandfather's associate she'sstill knockout gorgeous she's
like 61 or 62 i don't know butshe is beautiful um tall blonde
gorgeous um she said yesterdaysomething that even stuck out to

(43:33):
me she said um our um because wewere talking about me losing
weight and I remembered she saidyou know what I always
appreciated about yourgrandfather is sometimes you'd
hurt your feelings but he wasalways honest and I was like
yeah that's true he would alwaystell me like hey Lex you're
looking a little fat and then Iwas thinking about it she said
you know who else is like thatEdward's like that and then I

(43:54):
was thinking about it a year agothere's Edward right there a
year ago Edward said to me ohhoney you're looking a little
tubby and Honestly, a year agoin January, I went to the gym
and I said I'm going to take myhealth seriously.
And I was talking to Diana andit is, I would rather have

(44:17):
people tell me the truth in mylife.
That's what we were talkingabout.
It would hurt my feelings ifthey were saying that behind my
back, but they're not.
They're saying it to my face.
That means they care about me.
And I would rather surroundmyself with people that hold me
to a standard that are going totell me the truth rather than
fluff, give you all this fluffand then talk about you behind
your back.

(44:38):
Um, and that was something,that's something I want in our
business, in my cult, in ourculture, like, um, the ability
to be able to communicate.
So then that's what you weretalking about in the
relationship, the ability tocommunicate, Hey, this doesn't
work for me or, Hey, you know,it, Maybe you can try a little
bit harder to be on time ordifferent things that I, instead
of just being like, oh,everything's good.

(44:59):
Like I need to communicate tooand vice versa.
And I want other people to dothat with me too.
So that was powerful.

SPEAKER_04 (45:06):
So it was Edward.

SPEAKER_05 (45:07):
Edward told me I was to be a year.

SPEAKER_04 (45:09):
That inspired you to, to work.
I read, but it was probably Lisafor me many years ago that Lisa
got me to bootcamp at fiveo'clock in the morning.
She got me started.
And that Lisa's in that picturetoo.
Lisa, Diana, Verge, and Edward.
Some legends in the culture.
But that's just supporting thepeople.

(45:30):
That's just lifting othersaround you and what it is.
And in any one of the locationsthat I go in and any one of the
locations that anybody comesinto, that's what happens.
And it happens in such a subtleway that we're inspired by each
other.
And that's what works in ourculture.
So not to say it's perfect, butit's one of the things that I

(45:53):
get to appreciate about it.
And even in having thisconversation, I get to say I
appreciate about the people thatI'm surrounded with.
At any one of our locations,there's a group of people in
each one that is amazing.
And whether they've been herefor 40 years or more, 40 days,
they have an impact on my lifebecause of who they are in their

(46:14):
heart.
So I'm forever grateful to thecommunity of people, not just
inside, but outside.
Cause we have a community ofpeople who come to see us all
the time too.
And even the people who made itthrough this far and are still
watching this here.
Like, really, you're still here.
Why are you still here?
Tell me why you made it to thispoint of the video.
Like no joke.
Somebody listened to us rantthis whole time.

(46:35):
That is amazing.
You should have, um, A month'sworth of free services.
Literally, if you made it thisfar, you're going to get a
month's worth of free services.
But you'd have to put it down inthe comments, I guess, right?
You watch this one month, freeservices.
You have it.
Go ahead, put it in thecomments.
I dare you, if you really watchthis or you listen to this, you

(46:55):
have to do it by January 31st,2023.
Okay?

SPEAKER_05 (47:01):
Sometimes it's scary.
No joke.
No joke.
It's scary how much, you know,I'm his daughter, but...
I don't know if maybe I've justpicked up things being around
him.
He rants, I rant, and then he'llbe like, oh, did you see this?
And I'll be like, yes, I sawthat.
And then we respond to thingsthe exact same.
It's funny.

(47:21):
I'm like, no, I already toldthem.
This is, no.
It's just funny how thathappens.
So if you listen to us rant.

SPEAKER_04 (47:29):
Maybe that's how the, you know, the generational,
the transfer of generationalknowledge or...
guidance or whatever it is.
Or maybe that's just in thecultural genes.
That's all.
I hope that other people couldconvey the same message.
Just like we talk about kindnessand how people can convey
kindness walking into the familyof businesses too.

(47:53):
So thanks for still being here.
A couple other things that we'regoing to touch on because
we're...

SPEAKER_05 (47:59):
Because we don't ever do this.

SPEAKER_04 (48:01):
Been a while.
And we'll get to look back onthis in time and say...
what was happening at that time.
If you buy one of the cans ofspray that we're selling right
now, you may notice there's arant on the front of that.
I did a rant on the front of ourspray because I was ticked off
at California because they'rebothering us.

(48:23):
California's getting in ourbusiness and they have no rhyme
or reason to get in ourbusiness.
This is ridiculous what they'redoing and it really pisses
pisses me off what they'redoing.
And I put it on the front of thespray because it's annoying to
me that California is so hung upon what we put on a can of
hairspray.
So if you don't know the storybehind it, California is this

(48:44):
regulatory board that is sayingthat what hair salons can and
can't put on a can of hairspray.
And they have this board thathas a billion dollar budget And
they're telling salons what theycan say on a can of hairspray.
They're very concerned about thefact that we can't use specific
words on a can of hairspray likesculpt or mold or curl or

(49:08):
scrunch.
We can't put that on a can ofhairspray.
Or

SPEAKER_05 (49:11):
shape.

SPEAKER_04 (49:12):
Volume.

SPEAKER_05 (49:13):
Our original hairspray was shaping spray.

SPEAKER_04 (49:16):
We're not allowed to put those words on there because
it would insinuate that it is astyling aid when in fact it's a
hairspray.
So if you put anything thatinsinuates it's a styling aid,
it could be harmful to yourhealth.
That's what California thinksanyway.
California has a bigger problemwith that, but it doesn't matter
to them.
California has 66,000 people,66,638 people that died just

(49:40):
last year of obesity.
heart disease, high bloodpressure, diabetes, high
cholesterol.
They let food companies dowhatever they want.
In-N-Out Burger sells a millionburgers, however many burgers a
day with all the grams of fat inthere.
Do you know that in a bag ofSkinny Pop popcorn, eight ounce

(50:03):
bag of Skinny Pop popcorn, whichis legal to sell and buy in
California, there's 1,200calories in there and 80 grams
of fat.
80 grams of fat and 1,200calories.
Skinny Pop.

SPEAKER_07 (50:12):
Skinny Pop.

SPEAKER_04 (50:13):
People buy Skinny Pop because they think they're
going to lose weight.
So they eat more of it.
They probably eat a 16-ounce baginstead of an 8-ounce bag.
That's 2,400 calories.
That's your calorie allowancefor the entire day.
But California doesn't sayanything about that.
They're not worried about thepeople who are going to die of
obesity who are daily headedtowards diabetes and heart

(50:34):
disease.
So they'd rather spend theirmoney on telling a hair salon
what's wrong.
Skinny Pop

SPEAKER_05 (50:41):
is like...
It's like the little bag.
It's literally, I know, it'slike white with color.

SPEAKER_04 (50:47):
Yeah, yeah, yeah.
It's a skinny pup.
And people are attracted to itbecause it's a skinny

SPEAKER_05 (50:50):
pup.
That's a whole day's meal.

SPEAKER_04 (50:53):
California's not worried about that.
They're not worried about that.
They have a$1.5 billion budgetfor this cardboard that goes
after salons to tell them.
So the reason why we even haveto deal with California is
because they're manufacturers inCalifornia.
Yeah.
We're not allowed to put thosewords on there.
We didn't even sell toCalifornia.

SPEAKER_05 (51:11):
Well, and here's like the funny, you have to
like, I thought it was a joke.
You have to show them a picture.
You have to show them thepicture of the hairspray.
So we have been, our top sellingproduct was shaping spray for
years.
20 years it's a hairspray it's alight flexible hairspray there's

(51:32):
just nothing like it reallyanywhere it's so flexible you
can't find it it's soft butstill gives hold amazing product
right well our manufacturer likewe were talking about earlier
closed so we've been and it'sbeen hard to make products like
they make It's freaking hard toget hairspray, like a hairspray

(51:53):
that we actually like, thateverybody likes.
I think we maybe have to put...
Oh, is that it?
No, it's not up here.
We got to put it back.
So...
so we get this new company wefind the hairspray we're getting
ready to go it's been it's kindof embarrassing when we're
telling all our guests who areobsessed with our product they
are addicted to our product meincluded even all of our

(52:17):
stylists you know we're tellingthem oh it's coming it's coming
soon it's coming soon butthere's constantly red tape
after red tape after red tapeyou know pain

SPEAKER_06 (52:25):
in the

SPEAKER_05 (52:26):
butt and you know so then right as we're making the
artwork they say oh sorry Sorry,you can't call it shaping spray.
So he sends this response backto the company, kind of like,
okay, well, go ahead.
You can't say that.
Then print this on it.
Kind of like joking around alittle bit.
And then all of a sudden, hereit is.

(52:48):
It shows up in it.
They really did.
And it's kind of iconic.
People want to buy it asChristmas gifts and stuff
because it says that.
But I think everybody should seethis because it's the best
bottle of hairspray Ever,because it's one of his rants on
hairspray.
You have to find it.
That's the original one.

SPEAKER_04 (53:13):
But we'll find it.
That's the one we wanted to, andthey said, no, no, no, no, no.
You can't do that.
No, no, no.
You're not allowed to.
Here it is.

SPEAKER_05 (53:31):
Well, we did get this new shampoo and
conditioner.
It smells like the Westin.
It's my favorite thing ever.
It's called Hydrate Shampoo andConditioner.
It is life empowering andchanging.
I love it.
I love it.
Okay,

SPEAKER_04 (53:44):
here it is.
I can't see that yet.
Let's see.
I'm going to do this.
And not that one.
You guys want to see.
Here we go.
There it is.

SPEAKER_05 (53:59):
Can they see that?
There, yeah.

SPEAKER_04 (54:06):
So that's how it shows.
I don't know if they can read

SPEAKER_05 (54:08):
it on there.
It says, why we live in Florida.
We wanted to name this productshaping spray, but the state of
California, where this ismanufactured, decided that the
word shaping misleads you intobelieving that this could be
used as a styling product.
California believes this couldbe harmful.
Wording could be harmful to you.

SPEAKER_04 (54:29):
Thanks, California.

SPEAKER_05 (54:32):
And then it says what the law thing is, and then
it says, oh, so noble,California.
Thank you for protecting us fromsuch dangerous use of our
language and inserting yourcompelled speech to save us,
which is kind of iconic.
It's so iconic that thishappened right now because of
what's going on with Twitter andeverything because that's...

SPEAKER_04 (54:54):
Yeah.
Yeah, California's suppressingour speech, no different than
what the head of legal and headof security at Twitter was doing
under Jack Dorsey when she wassuppressing...
What she didn't like on the appand saying that they didn't do

(55:15):
that, saying that they werelooking out for the good of all
people, not letting us make upour own mind, but as California
is doing, suppressing the trueexpression of a stylist as to
what this product does.
They're saying, no, no, no, no,no.
You're not allowed to say thatthat could shape mold or add
volume to someone's hair.

(55:35):
They could harm themselves.
Silly.
I mean, in the scheme of things,it's not that big a deal.
But still, it's the same thing.
If it starts here, where else isit going to lead to where
they're saying, no, you're notallowed to say that to people
because they're too dumb tofigure it out on their own.
But yet, you're going to letpeople eat as much fat as they
want and continue to havemassive heart attacks and not go

(55:58):
on any kind of campaign aboutbeing fat.
Bottom line, that's the big partof what heart disease is, is not
taking care of themselves butthey're not concerned about that
they're concerned about whatpeople say

SPEAKER_05 (56:12):
well and I see a lot of people my age like on Twitter
questioning like oh well whocares like who cares this is old
news like thanks Elon it's oldnews well why and I'm 30 years
old I'm not like hugely intoday's world who wants to be
hugely into politics anymoreit's everybody's kind of twisted

(56:33):
in their own way and so andthere's it's like well We're so
torn apart.
I'm scared to even say myopinion anywhere because I'm
scared I'm going to get blown topieces by 20 million people.
But one thing I do believe in,that I deeply believe in, is our
Constitution.
And I believe in being a UnitedStates citizen.

(56:56):
And I'm grateful to live in theUSA.
I'm grateful to be an American.
I'm grateful for all theopportunities that we have here.
And so that's why it matters.
Because look at what, that'sjust the start of the government
not letting you make your own,form your own opinion.
They're protecting us so that wecan't form our own opinion.

(57:18):
Like, that's a basic right andthat's where I think it's
fascinating what Elon's done.

SPEAKER_04 (57:25):
And whether you like him or not, you know, for
anybody who doesn't, you know,says, well, I don't like him,
he's a billionaire.
The way they always refer to himis as the richest man in the
world.
And the thing about him is, is,money's not his goal.
I mean, if he really, if that'swhat he wanted, if it was just
about the money, he's so notabout the money because he's
taken every, his first majorbreakthrough back in PayPal when

(57:49):
he took his pay out there for$150 million or whatever, if it
was really about the money, hecould have taken that money and
gone off into the sunset andlived an amazing life with$150
million.
He took all of that money.
He put all of that money intoTesla.
Tesla almost went out ofbusiness.
He gambled it again on the nextthing that he was committed to,

(58:11):
that he gave his life for.
So he's not doing it for themoney.
He doesn't own houses and yachtsand have a lot of assets and
keep cashing out with his stock.
He's doing it for what hebelieves in.
And whether or not you like whathe's doing or you believe in him
is not even the issue.
The fact that he took, I drive aTesla.
I love my Tesla.
I love the technology of it.
I love that he's bringing commonsense to the car industry.

(58:35):
And I like the tech part of it.
I'm not a car guy, but I likethe technical, the techie part
of what a Tesla does.
And it has full self-driving andthe latest version of full
self-driving is amazing.
I know people are scared of itand I've been scared of it too,
but it has evolved so much intime.
I've had it since 2019 and I'vewatched full self-driving
progress and become amazing.

(58:55):
And these things that you seeonline about the car is taken
off and killing people.
The car does not do that.
You cannot fall asleep.
You have to hold the wheel.
It doesn't do anything on itsown.
In fact, they have that camerasensor on the inside right now
that if you look down to text, Ithink it's even safer than a car
that doesn't have this becauseif you look down to text, it

(59:17):
will beep so loudly at you.
It will yell at you and say,grab the wheel because I'm not
going to keep doing self-drivingif you're not paying attention.
It's really annoying becauseI've tried it.
Many times and I get caught andyou only get caught five times
and they boot you out of theprogram and so you don't get
full self-driving anymore, thefull version of it.
So, you know, you got to becautious with it.

(59:38):
The fact of the matter is whathe's up to and what he's doing
and now with Twitter, especiallyexposing the fact that we're
just.
We're just express...
It's not...
I don't want to suppress anybodyelse's opinion.
I don't even want to makesomebody wrong or be mad at
somebody.
You know, the fact that peoplecan't even talk to each other
without...
Being angry because you don'thave the same thoughts.

(01:00:02):
You have a different opinionthan me.
It's okay.
I love having a conversationwith someone who doesn't agree
with me and having anintelligent conversation about
what their beliefs are, what mybeliefs are, and we agree to
disagree.
And back in the times where...
You know, the Reagan era was oneof his great gifts.
Whether you like Ronald Reaganor not, one of his great gifts

(01:00:23):
was his ability to compromise,to allow Tip O'Neill, who was
the Speaker of the House and wasa Democrat, not a Republican.
They were almost friends.
When they were together, theyweren't constantly making the
other person so wrong.
You know, now when you hear apolitician talk, I love when you
hear this.
Watch this when you hear apolitician, or anybody, but
mostly it's politicians, whenthey say, look...

(01:00:47):
Here's the economy's doing justfine.
Look, Biden does it all thetime.
It's really like wheneversomebody starts a sentence with
look, it means shut up, youdumbass.
I'm going to gaslight you.
I know so much more than you do.
You're just a dumbass.
Look, while only that one wordwhen it's put in that context is
really saying, you don't knowwhat the hell you're talking

(01:01:07):
about.
I do.
Shut up and listen to me now.
It happens so often in thedialogue between people.
whether they're Democrat orRepublican, they both do it,
watch any show at all.

SPEAKER_05 (01:01:18):
Right, I mean, and that's a thing I think I'm just
sick of.
I am just pro-America, pro...
all of our citizens pro like Idon't care like everything's
just become so like let'snitpick this this and this and
this and this and if we're gonnajust fight and scream at each

(01:01:39):
other and it's like you can'teven have friends anymore people
literally delete you off theirfriends list if you don't have
the same opinion as them andit's sick like I won't never
talk about that

SPEAKER_04 (01:01:52):
well yeah as a result you avoid having those
conversations it's okay I don'tneed

SPEAKER_05 (01:01:57):
to

SPEAKER_04 (01:01:58):
express my political views or opinions.
I don't need to do that.
But some people feel the need todo that, and that's fine too.
But I do know this, and Ilearned this at our Thanksgiving
this past year when we had afamily who had just immigrated
here from Cuba.
I know that most people are notheaded to Cuba.

(01:02:18):
They're headed from Cuba tohere.
And our very own Dilma andDilmaris, have a family in Cuba
who were fortunate enough to beable to immigrate to here and
get asylum here and tounderstand and see what their
life was like there and how theyare in a totalitarian communist
regime in that country and howlittle they had and how

(01:02:40):
inflation is...
We think it's bad here.
They're...
Uh, they, they don't have accessto food.
They don't have access toelectricity.
They're rolling blackouts.
There's so many things that wetake for granted here.
Um, that is supposed to behappening in the socialist
nation there that they don'thave.

SPEAKER_05 (01:02:57):
We should have her on here one time.

SPEAKER_04 (01:02:59):
They're fascinating people to, uh, get to, um, hear
what, how good we have it.
And I, I especially love talkingto Doma cause Doma grew up in
Cuba and immigrated to here andshe's, she's blossomed and grown
and, uh, she has lived theAmerican dream fully and now
she's brought her sister and herfamily here and they're now

(01:03:21):
living the dream here too.
They

SPEAKER_05 (01:03:22):
were here.
Okay, so my children, you know,I have nine and seven-year-old.
And there's another little boyhere that doesn't speak any
English.
But the whole time he's staringat my dad's pool.
He's staring out at my dad'spool.
And he couldn't even eat hisfood because he saw the pool.
Because he had never seen like aprivate pool like that.
He was fascinated with the pool.

(01:03:42):
He was probably like Mason'slike seven or something.
So then...
My dad finally notices he'sstaring at the pool.
So he's like, want to go in thepool?
Want to go in the pool?
And the kid lights up.
He doesn't even speak English,but he knows he's going to get
to go in the pool.
So then it's funny to see mykids go in the pool with him.
And they don't even speak thesame language.
But my children are so innocent,and they haven't been tainted

(01:04:04):
yet, that they were able tocommunicate and have fun without
even talking.
And it was funny because thelittle boy had goggles.
He had never...
had goggles that he didn'trealize that when you put
goggles on you can seeunderwater like he had no idea
what they were um so just seeingthat wow like look at what we

(01:04:26):
take for granted here like it'sit's

SPEAKER_04 (01:04:28):
well i mean in florida everybody has a pool
there's so many pools here buthe looked at that pool like it
was it was you know columbusdiscovering america you know the
the joy in his eye when he foundout that he could go in the
pool.
He had this biggest smile I'dever seen.
It made my whole...
thanksgiving the gratitude i hadfor where we live and we do live

(01:04:49):
in the greatest nation anddespite the divisiveness because
the country went through thisdivisiveness many years ago in
the early 70s it went throughthis kind of revolution this
divisiveness yeah there was thisthere's this push back against
government and push back againstthe way the establishment

SPEAKER_05 (01:05:05):
interesting it was pushed back against government
and now it's like pro-government

SPEAKER_04 (01:05:10):
Yeah, well, yeah, now government's the answer, but
then it wasn't the answer.
Then in that revolution, it wasgovernment is the problem.
And that was Reagan's wholepush, too, that government is
not the answer to solve yourproblems.
Government is the problem.
Oh, that was because of the war,though, too.

(01:05:40):
in his communications.
He just literally wrote themoff.
But we didn't have the samething.
He only had three newspapers todeal with, you know, the New
York Times, ABC, NBC, CBS.
If he had Walter Cronkite in hispocket or Dan Rather, which he
didn't because Dan Rather spokeagainst him, but he had donors
that, but that was the outletthat got messages out.

(01:06:01):
Now we have outlets everywherethat get messages out.
Thanksgiving was amazing for mein that it really showed me the
gratitude and appreciation Ihave for it.
And

SPEAKER_05 (01:06:10):
real quick, this makes me think about, too, I've
also seen, I'm an avid, I get,everything in my life comes from
TikTok, essentially.
I'm sure you as well, and youdon't have to be ashamed of
that.
But,

SPEAKER_04 (01:06:24):
TikTok's the new Google until they shut it down.
I

SPEAKER_05 (01:06:27):
can't even watch anything else because I just
want to get, come on, tell mequick what happened.
I can't, I don't have patience.
And have you heard, like, haveyou heard of the Iranian soccer
player who stood up for, youknow, in Iran, the regime from
wearing, or for women who showtheir hair, he stood up for them

(01:06:50):
and they just sentenced him todeath.
Like, that just happenedyesterday.
And I don't think he's beenkilled yet, but he played in the
World Cup or something.
That's

SPEAKER_06 (01:07:00):
crazy.

SPEAKER_05 (01:07:00):
Like, he's a huge soccer player, and they
sentenced him.
What can I get you?
How does that happen?

SPEAKER_04 (01:07:06):
What is his...

SPEAKER_05 (01:07:09):
Just type in, I ran soccer player execution.
There it is, yeah.

SPEAKER_04 (01:07:21):
20 hours ago.

SPEAKER_05 (01:07:24):
Yeah, that's it.
But I want, there's onespecific, that's just them
fighting.
There's the guy right there.

SPEAKER_04 (01:07:29):
This one?

SPEAKER_05 (01:07:30):
It's the same guy, the guy in the background.
That guy's just talking aboutit.
That's who they're...

SPEAKER_04 (01:07:35):
Just the video you're talking about?
No, that's in November.
That's not

SPEAKER_05 (01:07:38):
the video, but they're all talking about the
same person.
They're all talking about...
Let's see which one has...
That guy, right?
No, not that

SPEAKER_04 (01:07:45):
guy.
This should be all that guy,right?

SPEAKER_02 (01:07:50):
Yeah.

SPEAKER_04 (01:07:51):
That's not going on.

UNKNOWN (01:07:52):
Let's put it on here.

SPEAKER_02 (01:07:56):
Yeah, that's happening.

SPEAKER_05 (01:08:22):
Like, does anybody realize how blessed we are?
Like, could you imagine if thathappened here?
Could you imagine?
Like, standing up for women?
Like, that's bizarre to me.
And it keeps happening.
It keeps happening over there.
But nobody's saying the UnitedStates isn't doing anything now,

(01:08:44):
you know?
It's...
So sad and it's a crazy world welive in.

SPEAKER_04 (01:08:49):
Yeah, and you talk about being able to express
yourself and being able to saywhatever it is that you want and
believe whatever it is you want.
We have the opportunity to dothat here.
And here is a country in 2022that is executing somebody for
having an opinion that doesn'talign with the regime.
A

SPEAKER_05 (01:09:05):
26-year-old.

SPEAKER_04 (01:09:08):
And that's what people get upset about when they
try to express themselves on anyoutlet.
And there's somebody on theoutlet saying, no, I don't agree
with you.
So we're going to silence you tonot be able to, you know, and
this was the FBI that was sayingto Twitter, like, or to all the
social outlets, like, no, wedon't think that's true.
This was actually happening inthe seventies.

(01:09:29):
So also there was reports ofpeople in, um, breaking into FBI
offices to find evidence thatthe FBI was influencing, uh,
suppressing people orsuppressing media outlets, uh,
keeping people from being ableto express themselves.
While here in this country, theyjust execute the person.
They just, probably not even ajudicial process at all.

(01:09:52):
They, you know, they're guiltyautomatically.
Not innocent until provenguilty.
Right.
It's just whatever they believein.
Very sad.
There's all kinds of crazythings going on over there.

SPEAKER_05 (01:10:05):
Well, and it all started because a girl showed
her hair and that's what, youknow.
Wow.
Wait, real quick.
I want to talk about my favoriteperson.
Alex Earl.
This girl, everybody loves Alex.
It's A-L-I-X.
Everybody loves her.

(01:10:25):
And don't lie and say you don'tbecause I know you do.
I literally made a comment.
There she is.
I made a comment.
I was like, I love you.
And then it hit her first name.
And then it got like 5,000 likesbecause everybody loves her.
Just hit her name up top.

SPEAKER_04 (01:10:39):
yeah I thought she's just I thought it said Fort
Myers there or something she'sin Miami okay

SPEAKER_05 (01:10:45):
not anymore she's a senior but it's so funny okay
because she is like you look ather and you're like oh just
another like influencer likearen't we all so sick of seeing
those people the ones that arelike overly filled like perfect
beautiful what is so cool abouther and I know she she Dressed
as scandalous, whatever.
I don't care.
She does it and does it classyin a weird way.

(01:11:08):
So many 30-year-olds are in lovewith this girl.
It's funny because she just cameout of nowhere, really, and just
started getting ready with me,putting her makeup on, and just
talking about her life.
And she's so freaking...
genuine but is beautiful like itis so rare to find i mean even

(01:11:31):
the kardashians aren't like thisanymore you know they don't talk
about everything's hush hushyou're gonna see what you're
gonna see this girl if youlisten she tells you everything
she'll be like yeah um I don'tknow.
I went and these girls werebeing really rude and I don't
like them, you know, or, andthen she just, I don't know how
to describe it, but I knoweverybody knows.

(01:11:53):
Cause look at her videos.
They all get a million views.

SPEAKER_04 (01:11:55):
I did shadow.
Okay.
This is her having her hair,hair down here.

SPEAKER_05 (01:11:59):
Oh yeah.
She's needs to get it fixed.
This was a big deal because shesaid she was going to get it
darker and everybody made fun ofher.
Cause it's not there.

SPEAKER_04 (01:12:08):
That was the plan.

SPEAKER_05 (01:12:11):
That's her talking about.
This is the only person in mylife that I've watched every
single video.
I'm so stupid.
And I've watched her come fromnothing.
And now she just went and metSelena Gomez yesterday.
She's only 21 or something.
But there's just something.
It's so funny because if youlook at all the videos too,

(01:12:33):
there's so many girls who makevideos and they're like...
Whatever Alex Earl says to buy,I'm going

SPEAKER_03 (01:12:39):
to buy it.
And they're like 35.
Here are my top tips for how tomake your Instagram story more
aesthetic.
Here are my top tips.
Stop

SPEAKER_05 (01:12:47):
you.

SPEAKER_03 (01:12:48):
For how to make your Instagram story.

SPEAKER_04 (01:12:50):
Stop.
Thank you.

SPEAKER_05 (01:12:52):
It's so funny to see.

SPEAKER_04 (01:12:53):
Not that Earl.
She's the other Earl.
There she is.

SPEAKER_05 (01:13:01):
Yeah.

SPEAKER_04 (01:13:01):
Oh, that's Diane.

SPEAKER_05 (01:13:03):
Oh, but hit that.
No, hit that.
Cause it's funny to see whatpeople say about her.
Go back.
That's where you can see, like,people are like, whatever you
say, it's right there, yeah.
Someone tell me why I'm crying,but this video just came on my
For You page.
Literally buy everything AlexEarle recommends.
Look at how people are soexcited.
The mascara duo.
She goes on to list all theseproducts

SPEAKER_03 (01:13:22):
that I use.
She says when she's not usingthe Dyson, because I can't
afford the Dyson.

SPEAKER_05 (01:13:27):
Everything these people use.
It's

SPEAKER_03 (01:13:28):
just so sweet, because you guys,

SPEAKER_02 (01:13:31):
like...
Support me, and like, I couldn'tdo this stuff without you.
Oh, this is her hair.
Yeah, somebody's just replayingtheir video.
Thanks for making me feelbeautiful.
That did it

SPEAKER_05 (01:13:41):
for me.
So, Diana, I want to gift youthe Dyson for Christmas, because
I really think you're going tolike it.
She's so stupid.
So stupid, but she's so...
I like that girl.
Thank you guys all for all yoursupport.
You have to...
She's cool.
She's not...
Maybe I sound like such a...

SPEAKER_04 (01:13:55):
Millennial.
She relates to you.
So probably not somebody I wouldwatch.

SPEAKER_05 (01:14:00):
Not somebody you would watch.

SPEAKER_04 (01:14:03):
I understand why that might be good for

SPEAKER_05 (01:14:09):
you.
I've never admitted to that.
So I just admitted to that.

SPEAKER_04 (01:14:12):
Yeah.
Well, I listen to everybody.
TikTok's real hot right now.
It's everybody's on it.
And, you know, Michelle, we havea vacuum cleaner out there.
We have a lot of vacuumcleaners, but we have a new one
that just came yesterday.
Oh, and I knew what it was.
It came from TikTok.
TikTok.

SPEAKER_05 (01:14:25):
I knew what it was the minute I'm like, oh, you got
a Tineca or whatever.

SPEAKER_04 (01:14:29):
Yeah, I saw this brand come in last night.
What is it called?
Tineca?

SPEAKER_05 (01:14:35):
I think it's T-I-N-E.
There

SPEAKER_04 (01:14:40):
it is.
Well, whatever it is, we have itnow.
98K, 56K, which one is it?
This one, a million.

(01:15:08):
We have this now.
It's in our house.

SPEAKER_05 (01:15:11):
It's right out there.

SPEAKER_04 (01:15:16):
It talks to us too.
I didn't try the oats and themustard and ketchup yet.
I've never seen this video.
It was the first time I just sawthe device show up yesterday and
we tested it and it wasreally...
Incredible what the water lookedlike after.
We didn't put ketchup on thefloor and we ran it and the

(01:15:38):
water was, we live in a reallyclean house.
But what came out of this, Idon't even want to know.
I don't want anybody to knowthat that came out of our house,
but it doesn't look like thatbecause the house is clean.
Anyway, we own this now.
So TikTok is influencing a lotof people.
It's doing a really good job fora lot of people.
And

SPEAKER_05 (01:15:57):
that's what I, you can say, anybody can, I can
watch a TikTok of anybody.
of them telling me, you need toget this.
You need to get this.
And I don't even know who theperson is, but they're telling
me that I should get it, that Iwant to get it because I trust
people.
And it's so hard now when I seepeople on Instagram and they're

(01:16:20):
like, everything just seems somuch like an ad.
And I think that's why TikTok,it's like, anybody can, it's
genuine.
Like it's real.
It's people saying what they'relike.

SPEAKER_04 (01:16:31):
Well, and that's, that's why the traditional
media, traditional outlets, newsand media is gone.
It's, it's disappearing.
It's on its way out.
I mean, people find out what'sgoing on in the world from
social media.
Very few.
I mean, the local news getsfewer viewers than, what's

(01:16:52):
happening online on some YouTubechannels, even local YouTube
channels.
So, you know, that's shiftingand now people want an authentic
response, but there's also thatline too, where you go, okay,
people just have to use commonsense.
That's all.
The nice thing about it isyou're, whether it's TikTok or

(01:17:13):
any of the other ones, because Idon't know how long TikTok will
be around before they end upbanning it, but They're directed
towards you personally becauseit's your self-interest.
When you watch something ontelevision, they have to
broadcast to so many differentpeople.
So a lot of the commercials onthere, which I don't watch
regular TV anyway, a lot of thecommercials on there have

(01:17:35):
nothing to do with you.
You could care less about them.
And with social media, they aredirecting exactly what it is
that is your interest for you.

SPEAKER_05 (01:17:44):
Yeah, and the algorithm is like...
because you can go on Instagramand go on Reels and you're like,
cool, I liked a video and nowit'll forever show me videos of
rain.
You know, something stupid.
TikTok knows what I'm thinkingbefore I'm even thinking it.

SPEAKER_04 (01:18:01):
That's why people are so worried about it because
they're like, oh, China has allthis information on us.
Our own companies like Meta hasstarted blocking people from
that so they can't get that datafrom their phones.
However...
TikTok, the app itself, iscollecting that data.
So that's what the fear ofeveryone is.
I'm not worried about it becauseI don't have anything to hide.
There's nothing too secret thatI want to go on.

(01:18:23):
I think everything's public.

SPEAKER_05 (01:18:24):
I don't know if

SPEAKER_04 (01:18:24):
that's bad.
There are people who are worriedabout that and concerned.

SPEAKER_05 (01:18:28):
What are you going to get from me?
There's not much to get, let metell you that.

SPEAKER_04 (01:18:31):
Yeah, if they know our habits and maybe because
it's our archenemy in the world.

SPEAKER_05 (01:18:38):
Maybe we can be like a study or something.
Are you watching any good shows?

SPEAKER_04 (01:18:43):
No, there aren't any.
I haven't seen anything in awhile.

SPEAKER_05 (01:18:45):
There's a good show.
There's a new show on Hulucalled Wanderer, I think.
It's based off a book.
It's really good.

SPEAKER_04 (01:18:54):
Wednesday.
Did you see Wednesday?

SPEAKER_05 (01:18:56):
Yeah, that was...

SPEAKER_04 (01:18:57):
A lot of people hooked on that.
The dancing, the whole thing.
Oh, yeah, I know.

SPEAKER_05 (01:19:01):
I like the song.
But it's funny because I evenknow the TikTok song.
It's sped up.
Lady Gaga one.

SPEAKER_04 (01:19:10):
You know the song?

SPEAKER_05 (01:19:11):
Yeah, I listen to it.
It's so funny.
There's certain songs on TikTokthat the 15 seconds give me a
boost of dopamine.
So then I want to listen to itin my car because...

SPEAKER_07 (01:19:22):
Like

SPEAKER_05 (01:19:23):
this

SPEAKER_07 (01:19:23):
song.

SPEAKER_05 (01:19:24):
It's Lady Gaga's Fed Up.
It's not even the real song.
Tell me that doesn't give you...
This song gives

SPEAKER_04 (01:19:33):
you serotonin.
I did like the...
Sorry, I did like it.
The

SPEAKER_07 (01:19:37):
original Wednesday?
No.

SPEAKER_04 (01:19:43):
They make it look like she's really dancing
through the song, but I don't

SPEAKER_05 (01:19:50):
remember.
They had to mess with that.
That can't be real.
Let me see.
Oh, yeah.
I want to show you.
Go back to the other one.
The Wednesday song.
Let's see.
Scroll down.
Let me see if she shows up.
There's this one girl that justkilled it.

SPEAKER_04 (01:20:15):
This girl's got 1.7 million.
Any of these?
No.

SPEAKER_05 (01:20:32):
She just came out with it.
Maybe she didn't.
Maybe she did.
I don't know.
So I figured that out.
What's something else?
Why we wrapped this up?

SPEAKER_04 (01:20:53):
Tornado warning in Fort Myers today.

SPEAKER_05 (01:20:56):
Oh, really?

SPEAKER_04 (01:20:56):
Yeah.
Still there?
Still with us?
We're still here.

SPEAKER_00 (01:21:19):
We made it to Vanderbilt Beach.
We have a client.
We're property managers for acondo right back here and it's
pure devastation.
I don't know how this is goingto come together.
My heart is breaking for ourtown and our people.

SPEAKER_01 (01:21:47):
That's

SPEAKER_05 (01:21:54):
right.
That's close to one of oursalons.
You know what?
Really quick, what I wasthinking about.
I think what happens withTikTok, too, is...

(01:22:14):
It's much more genuine than thestuff you see on Instagram.
So I feel like as women, men,adults, whatever, grandpa,
grandma, whoever, I feel likeit's so easy to become
emotionally invested intopeople's stories and lives.
That's Venetian Village.

SPEAKER_04 (01:22:33):
I never saw this one.
This doesn't have any views.
Somebody recorded from theirhouse.

SPEAKER_05 (01:22:38):
There's a girl I follow that has a bunch of
followers that lives on GolfTrip Over.

SPEAKER_04 (01:22:42):
I'm trying to see where that...
Look at the boats.
I'm trying to see where that is.

SPEAKER_05 (01:22:46):
That's the back side of the village.
On the other side.
By the houses.

SPEAKER_04 (01:22:54):
Yeah, the houses, but where?

SPEAKER_05 (01:22:56):
Like, where the parking, like, where the marina.

SPEAKER_04 (01:23:04):
This is taken from the beach, I guess.
Oh, yeah, it's

SPEAKER_05 (01:23:08):
the other side.
Yes, yeah.

SPEAKER_04 (01:23:12):
Wow.

SPEAKER_05 (01:23:13):
Yeah.

SPEAKER_04 (01:23:14):
All right, well, I think we have to start wrapping
things up here and get

SPEAKER_05 (01:23:18):
going.
I'm going to the gym.
Shout out to Burn Boot Camp andMackenzie Nickel.
And Jade's been kicking assthere in Fort Myers.
And look at Jade.

SPEAKER_04 (01:23:30):
Yeah, we should put a picture of her up here.
I don't know where.
I have a recent one of her,Jade.
Jade's not going to show up likethat.
Oh, that's not Jade.
Oh, my God.
That's not Jade.
I was going to look onInstagram, but I don't have that
up here.
Okay, maybe

SPEAKER_05 (01:23:44):
get out of there.
Yeah, that kept showing up.
That wasn't you, Jade.
But it could

SPEAKER_04 (01:23:49):
have been.
You look a lot better than that,Jade.
Anyway, she's fit.
Jade is...
She's got some guns on her.

SPEAKER_05 (01:23:54):
And so is Mackenzie.

SPEAKER_04 (01:23:56):
Well, she's your inspiration.
Mackenzie ended up being yourcoach, so way to go, Kenz.
We've got all our cheeringchampions.
But I

SPEAKER_05 (01:24:02):
feel like that's the same thing.
Me and Mackenzie, we kind of...
Like we have...
I'm like, okay, well, we'regoing to get you over this
hurdle.
You're going to be moreconfident with booking new
foils.
And then she's like, you'regoing to come work out.
Come on.

SPEAKER_04 (01:24:20):
You're going to have a hell of a workout today.
You got a lot inside you today.
You're good.
You're ready.
All right.
Well, thanks for tuning in.
If you really made it this farhere, that's a long time.
I don't know how long we've beenrecording here.
I want to do a

SPEAKER_06 (01:24:32):
fit check.
Sorry.

SPEAKER_04 (01:24:33):
An hour and 24 minutes.
Brenda was telling you we got toshorten these things up.
We'll have to cut these up alittle bit.
No, that's what I wanted to do.
We'll leave the whole thing on,but if you leave this segment on
and you watch this whole thingthrough, you're special.
We love you.
Thank you.
All right.
Do your fit check.

SPEAKER_05 (01:24:47):
Okay.
You can take this part out.
But I just always wanted to doit.
Okay, so look, I got this supercool shirt.
I have a hoarding issue where Igo to Goodwill, and I say I'm
going to sell everything, andthen I don't.
Well, I'm working on it.
I'm getting better.
But I got this super cool oldpeople vest.
It fits for the time.

(01:25:08):
It doesn't look old people.
It's vintage.
It's vintage.
I looked it up.
And then I have Spanx that mydad's wife bought me because
she's awesome.
And then I have, look, I havenew boots I just got from
Target.
Nice, very nice, very nice.
And they were 35% off.

SPEAKER_04 (01:25:24):
Wow, resourcefulness.
Resourceful.
So that's FitCheck.
Yes, and my

SPEAKER_05 (01:25:29):
extensions came from Christie and my nails came from
Profiles.
Okay, that's it.

SPEAKER_04 (01:25:36):
All right, FitCheck out.
Good job.
That's new.
I'll have to watch for FitChecksanyway.
All right, thanks for tuning in.
Thanks for being a part of thefamily.
We love you.
Merry Christmas.
Happy New Year.
We'll see you soon.
Hopefully not a year from now.
Bye.

SPEAKER_05 (01:25:49):
No, no, bye.