Episode Transcript
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Speaker 1 (00:00):
Welcome back to
Stacked, and today we're going
to talk about how brand identityis going to build trust,
loyalty and momentum.
And we're not just talkingabout a fancy logo or your
favorite color.
We're talking about thefoundation of how people see,
feel and remember you.
Your logo is more than a prettypicture.
It is a symbol of trust.
(00:21):
It's the handshake beforeanyone talks to you.
A clean, professional logoshows that you're serious.
It creates instant recognitionand if you change your logo
every year, you're going tobreak that recognition and
confuse your audience.
That's why it's worth investingin a solid logo that reflects
your business for years to come.
Next, let's talk about yourcolor sets.
(00:42):
We love color sets.
Colors are powerful.
They influence how people feel.
A dentist using deep grays andreds might feel intimidating,
but soft blues and greens buildcommon trust.
My dentist uses purple and Ilove it.
A kid's party business withmuted browns?
That really is probably goingto feel wrong.
But bright, fun colors sparkenergy.
(01:04):
Your colors need to match thefeeling.
But bright, fun colors sparkenergy.
Your colors need to match thefeeling you want people to have
about you.
If you're wondering if yourcolors and logos are on point,
you can ask these threequestions.
One do they match what I wantpeople to feel about my business
?
And if you don't know the colorpsychology, google like, dump
your color into Google and saytell me the color psychology on
(01:25):
this color.
Two do they look professional,clean and easy to recognize?
Don't just use basic genericcolors like everybody else.
Three, do they still fit myaudience as it grows?
So don't just look at what youwant it to be today.
Does it match what you wantyour customer to feel tomorrow,
the next day, five, six yearsago?
(01:45):
Does it help with thegeneration to come?
If you feel a disconnect, maybeyou've grown or shifted
industries or added new services.
That is when a rebrand mightmake sense.
But don't rebrand just becauseyou're bored.
Consistency is stronger thanconstant change.
That might be.
Instead of a rebrand, justredesign.
(02:06):
Keep the same colors, keep thesame logo and just shift up the
way that your website looks.
Dallery just went through aredesign.
We kept all our logo, all ourcolors the same, but we made
sure that our website was up totoday's standards.
Today's standards.
(02:29):
And by doing that, rebrandingis only if your current identity
no longer matches where you'reheaded.
But there's a deeper piece.
A brand is more than visuals.
It's your mission statement,your slogans and your tone of
voice.
Your mission statement is youranchor.
It says here's why we exist.
It guides every decision thatyou make.
For example, we help busyentrepreneurs regain their
freedom through smart systems.
(02:50):
That's a mission.
It's clear and specific.
Your slogan is a memory hookShort, catchy, sticky.
It helps people remember whatyou stand for.
Ours on this podcast is wherewe automate, elevate and repeat.
That tells what we do, how wedo it and that we're consistent.
Then there's your tone of voice, and this is huge.
(03:13):
Whether you're writing an email, posting on Instagram or
replying to a customer, you wantit to sound the same.
Is that going to be friendly,professional, bold, calm?
We kind of went over this lastepisode.
Right, there's free resourcesdown below if you need help.
You can choose what you soundlike, but you got to stick to it
and that's how you're going tobuild trust.
When people feel like they knowyou, they feel safe buying from
(03:35):
you.
So how do you create all thesepieces?
Well, first you're going tostart with your mission.
Why do you exist?
Why do you exist?
Why do you exist?
Why do you exist?
Why are you doing this?
Who do you serve.
What is the end goal the clientshould experience?
Next, you're going to draft aslogan that says it in one
(03:55):
memorable line.
We recommend threes.
Threes are just psychology-wisestickier, so keeping it to
three, it's easier to rememberand they don't have to like flow
like a poem or be matchy matchy, but three is going to help
customers remember it moreclearly.
Next, you're going to draftyour tone of voice.
How do you want to sound inevery interaction?
(04:17):
Again, there's free resourcesdown below.
And then next you're going towork with a designer or a brand
consultant if you need, or youcan start with inspiration
boards, a lock and a color setand logo that match your
audience and mission.
And then you're going to use itliterally everywhere on your
website, in your proposals, inyour onboarding emails, on your
(04:38):
invoices, on your social posts,even on your shirts or hats.
Consistency is the mostimportant thing that you can do
to build brand trust, and here'swhy this matters so much for
growth.
You can do to build brand trustand here's why this matters so
much for growth.
A strong brand identity makesyour business look bigger, more
professional and moretrustworthy, and that means your
customers are going to feelmore comfortable working with
(04:58):
you.
It makes selling way easier,partnerships easier, hiring
easier, and you're going tostand out instead of blending
into the crowd and over time,that recognition adds up.
One day someone sees your logoand instantly thinks that's the
company I want to hire.
Or maybe that's the power ofbrand assets.
(05:20):
Working for you 24-7 is thethought that you can start
believing in your head head.
So here's your challenge Lookat your logo, your colors, your
mission statement, your slogan,your tone of voice and ask
yourself are they consistent?
Do they feel like you or does itfeel forced?
If you were just to have aconversation with a client, is
(05:40):
it going to sound like thematerial that you're putting out
?
Because if it doesn't, thatneeds to change.
Either you need to starttalking like the brand or the
brand needs to start talkinglike you.
Do they do?
All your brand assets is whatthose things are called.
Do they match what you wantpeople to think about your brand
or is there a disconnect?
If you want it to be acommunity-friendly space for
(06:02):
people to show up, but all youhave is cursive and it feels
very formal, you are likely notgoing to have kids walk through
the front door and if not if itis disjointed, if it is
disconnected, if it's not whatyou want, then you don't need to
panic.
This is your moment to aligneverything so that it all works.
And maybe it's just a fewsimple tweaks.
(06:24):
Like we said, we just did awebsite redesign.
We didn't need to rebrand.
And then there's other timeswhen maybe it's just the logo,
or maybe it's just the color set, maybe it's just your brand
voice, maybe your missionstatement's way too long and
your customers, your employees,your internal team can't even
remember what it is.
Once you build your brandassets, then you can trust it
(06:47):
and your audience will trust youeven more over time.
If you need help pulling allthis together, that's exactly
the kind of work we do atDallery.
We can help you create a brandsystem that is consistent,
authentic and powerful and again, there's still free resources
down below this episode, so thatway, you can focus on
delivering while your brandkeeps building trust every day.
(07:08):
This is Stacked where weautomate, elevate.