Sometimes a property has everything needed to lock down a happy customer and secure a five-star review, but not taking things to the finish line can cost a star and change your outlook for higher pricing, more bookings and happier reviews.
You won't want to miss Jeanette's "coffee rant" -- and the other tips and tricks that our host could easily change to join the SuperHost club. This review of our stay in Columbia, SC will help shine a light on some of the most common misses by hosts around the globe.
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