September 28, 2025 • 15 mins
Unexpected challenges can reveal valuable lessons in real estate transactions. When one of our inspectors encountered a malfunctioning jetted tub that temporarily sprayed water onto nearby surfaces, what should have been a minor incident quickly escalated into something much more complicated.
The heart of this story illustrates the vulnerability of For Sale By Owner sellers who lack professional representation. Despite our inspector promptly containing and drying the affected areas within minutes, the buyer's agent began pressuring the seller with exaggerated claims about damage—even suggesting water was dripping from exterior soffits (it was raining that day) and falsely claiming inspection panels had been removed. Without an agent to serve as a buffer, the seller faced direct harassment through calls and texts demanding concessions that violated their "information only, no remedy" agreement.
We personally visited the property to conduct thermal imaging and moisture testing, confirming no damage had occurred, but the incident highlighted why professional representation matters in real estate transactions. A good agent protects sellers from unreasonable demands, understands and enforces contract terms, distinguishes between legitimate concerns and exaggerated claims, and provides critical advocacy throughout the process. While saving on commission fees might seem attractive initially, the protection an experienced agent provides often proves invaluable when complications arise.
If you're considering selling your home, we strongly recommend speaking with a reputable home inspector about recommended agents in your area. Home inspectors interact with hundreds of agents annually and can identify those who maintain high ethical standards and truly advocate for their clients. Remember that proper representation ultimately protects everyone involved in the transaction, ensuring a smooth transfer of property built on honesty and professionalism.
To learn more about Habitation Investigation, the Three-time Winner of the Best Home Inspection Company in the Midwest Plus the Winner of Consumer Choice Award for Columbus Ohio visit Home Inspection Columbus Ohio - Habitation Investigation (homeinspectionsinohio.com)
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_02 (00:00):
Hey everybody, it's Jim, and of course Laura's here
with me.
SPEAKER_01 (00:04):
Hi, everyone.
SPEAKER_02 (00:05):
Alright.
We as a home inspection company.
We're not perfect.
So something happened the otherday where one of our spectros
was doing an inspection and thejetted tub, which I'm not a fan
of anyway.
They're just big garden tubs,but they have jets in them.
It's kind of like a hot tubbuilt inside your house.
(00:25):
They get used a couple timeswhen you first buy the house.
Then after that, no, they reallydon't get used that that much,
it seems.
But anyway, turn it on.
The water shoots out, and guessthe floor and the walls wet,
maybe the cabinets.
Is that correct?
SPEAKER_01 (00:44):
That's my understanding.
SPEAKER_02 (00:45):
Yes.
Yep.
And so Spectre turned it off,had trouble turning off.
The button wasn't workingcorrectly on the jetted tub.
It happens.
SPEAKER_01 (00:54):
So we're thinking like a pressure valve or
something within the jets wasoff, and that's why it was
shooting the water out soforcefully.
SPEAKER_02 (01:01):
Yeah, it could be that, or the jets were pointed
up.
Spectre has lots of experience,so it was over.
Obviously, not high enough, orneeds to be a lot higher than
normal than most tubs, becausemaybe the pressure was turned up
on this thing, or something'swrong with that.
The jet.
Who knows?
But anyway, water got sprayedover.
(01:22):
Spectre finally gets a shut off,had to hit the button, uh turn
off button repeatedly to finallyshut off.
SPEAKER_01 (01:30):
Practically in the hot tub trying to cover the
filter that was pulling thewater into the jets to make them
jet to slow it down.
So he freeze while he's pushingthe mice.
SPEAKER_02 (01:45):
So anyway, but it's good.
So he got shut off, dried it up.
We got the sham wows, we gotregular towels in the vehicles.
SPEAKER_01 (01:53):
Apparently, sham wows are amazing.
SPEAKER_02 (01:55):
Oh, yeah.
Yeah, this is a shout-out forsham wow.
They really do a good job.
I make sure all the inspectorshave shamwows to clean stuff up.
Because sometimes, man, just runa sink, a house that's occupied,
it just leaks immediately.
They either never use that sinkand it and it leaks, or they're
(02:18):
not going to be able to do that.
SPEAKER_01 (02:18):
Is there a dishwasher that wasn't put
together right and it spewed allover the floor?
SPEAKER_02 (02:23):
Yes.
So things happen.
Anyway, main thing is ourinspector got it all dried up,
probably within 10 minutes,everything's is all dry.
So, however, we get and duringthat time, it sounds like the
buyer, and this house isbasically a for sale by owner.
So buyer comes in, sees themess.
SPEAKER_01 (02:43):
He sees the inspector starting to clean up.
And he's out there grabbing hishouse and he comes in.
So that's when the client gotthere.
SPEAKER_02 (02:52):
Yes.
So anyway, we got it cleaned up.
Things happen.
It's definitely the first timethings have gotten wet from
leaks from various all kinds ofdifferent things.
Yeah, all kinds of differentthings.
SPEAKER_01 (03:04):
And it won't be the last.
SPEAKER_02 (03:06):
Here's the thing, though.
This seller basically for saleby owner.
SPEAKER_01 (03:13):
The contract also was no request of remedy.
That's it.
The the inspection was forinformational purposes only.
SPEAKER_02 (03:21):
Yeah.
So what so Laura, you talk tothe buyer's agent.
What is going on now?
And while here we well, we we werun a very good, very reputable
award-winning home expensioncompany.
So we end up getting hold of theseller.
(03:42):
I think we had her informationin order to get into the house
because it's for some owner.
SPEAKER_01 (03:46):
Let me back up and start over on this one because
she comes in later.
So I send an email explainingwhat happened, you know, it
failed during testing because ofblah, blah, blah.
And I sign your and my name toit.
Owners of the company, right?
You'd think that would besomething important.
(04:07):
Well, apparently not, becausethe buyer's agent came back and
said, you know, he's beenreferring us for 10 years.
He doesn't want any of this.
He wants a manager to actuallycall him.
Well, first of all, he hasn'treferred us for 10 years because
he hasn't used us for 10 years.
We don't even have him on oursystem until 21.
(04:28):
There was a period of like ayear or year and a half or two
years where he didn't use us atall.
So maybe three years, maybemaybe like two and a half.
SPEAKER_02 (04:37):
So far cry from ten years.
SPEAKER_01 (04:40):
Right.
So we we have a gentleman thatwe work with that when somebody
only wants to talk to a manager,they won't talk to us.
This person will call and he'llhelp work things out.
So this gentleman called and gota huge number of stories from
the buyer's agent thatapparently included the fact
(05:05):
that this panel had been takenoff of this hot tub.
SPEAKER_02 (05:09):
But no, wait, wait, no, stop.
It's not a hot tub, it's ajetted tub.
Yeah.
But the panel that gets youunderneath the tub to look at
the mechanics and the pipes forthe jets.
SPEAKER_01 (05:20):
Was impossible to take off.
Our inspector did not get itoff.
So the client lied about that.
The client and the buyer's agentthen apparently tried to
pressure the seller into doing abunch of things.
So the seller sent a message tous saying, Hey, can someone
(05:41):
please call me?
I'm trying to figure out what'sgoing on.
So the same gentleman thattalked to the buyer's agent and
um gave her a call and talked toher, who apparently is very
gracious and very sweet.
And so what ended up happeningwas he said, Well, how about if
we just come out and check andsee?
Make sure that it's dry.
(06:01):
We'll do thermal imaging, we'lldo a moisture check for you and
let you know what's going on.
She's like, That would beperfect.
So you and I go out yesterday.
SPEAKER_02 (06:10):
Yep, and we we checked out nice lady, very
sweet, the adorable kid.
Yeah.
Well, so we took the moisturemeter, everything's dry.
Like around the tub, the wall,cabinets, they're all they're
all like just like the inspectorsaid, it they they dried it all
(06:30):
up within a few minutes afterthe incident, and then before by
the time they left, it was allcompletely dry.
Well, you got air conditioning,air moving around, but yeah, it
was completely dry.
Inspector never let water sitanywhere for a long time.
SPEAKER_01 (06:46):
No, because he knows better.
SPEAKER_02 (06:47):
But we also took thermal imaging to check the
ceiling underneath the tub.
Underneath the tub, noanomalies.
Which has nothing to do with it.
SPEAKER_01 (07:00):
Which has nothing to do with this, but that's the
only thing that showed up onthermal.
SPEAKER_02 (07:03):
Yeah, now yeah, so it had nothing to do with it.
I don't think it's insulation ismissing, just a little gap
between this wall.
But and then we looked outside,and because the buyer said the
water is dripping off thesoffits.
Yeah, it was raining all day.
Just assuming that the waterleaked so profusely and so long
(07:26):
that it leaked all the way tothe exterior of the house.
It was raining the day on theinspection, so no, and and not
and thermal imaging showednothing.
So, yeah, Seller was happy thatwe did that for her, so she
knows there's really nothinggoing on.
It was totally taken care of.
SPEAKER_00 (07:46):
Habitation investigation is the way to go.
For a home inspection in Ohio.
Trusted licensed home inspectorsfor your needs from radon to
mold to warranty.
For a great home inspection, youreally can't go back.
(08:07):
Visit home inspections inOhio.com.
SPEAKER_02 (08:13):
I mean, every house has water issues, but what the
little lesson behind this is theseller really is doing this for
sale by owner.
She did, and and if you're gonnasell your house, I really
recommend that you have a realestate agent to represent you
and a good reputable, reputable,honest real estate agent.
(08:36):
Because I I'm I'm not what I cangive any names, but this I don't
know who's stretching the truth.
Probably you know you don't knowexactly, but the story the
seller is getting from the agentregarding what the buyer is
saying does not match up to whatactually actually happened and
(08:57):
the situation there.
SPEAKER_01 (08:59):
So not sure if it's coming from the buyer or from
the agent because they weretrying to make the seller do a
whole bunch of fixes and repairsand this and that and the
agreement was nothing, no no norequest rambling, just
informational purposes.
So they've as far as I'mconcerned, they've already
voided the contract, and then ontop of it, the buyer has never
(09:22):
contacted us, he's neverfollowed up on anything, it's
just been his agent, and henever paid it.
So I just canceled theinspection.
I mean, what what am I going todo?
I'm I'm not gonna call and houndsomebody.
SPEAKER_02 (09:34):
No, and do we don't have to do work of everybody.
No, we don't.
Especially if things untrue aregonna be said.
So that's what I'm saying.
So we're done.
If you're if you're gonna sellyour house, though, you need to
have a real estate agentrepresenting you.
Ask a home inspector, ask a homeinspector for uh agents that
(09:56):
they would recommend becausehome inspectors deal with
hundreds of agents every year,and they know which ones are uh
very above board and honestwhat's going on.
But if you the big value ofworking with a real estate agent
is your house gets listed on theMLS, which means other agents
(10:19):
can find it easily and thereforeshow it to buyers.
SPEAKER_01 (10:23):
Well, there's also a caveat to that.
There are some agents out therethat will take like a flat rate
fee and put you in the MLS, andthen that's it, that's where
their responsibility ends.
Correct.
That is not what you want.
I am talking that you need anactual honest to God agent
representing you, protectingyou.
SPEAKER_02 (10:45):
Yes, if you do have hire a broker to list you on the
MLS, all right, at least you'regonna get some exposure there,
okay, for the marketingpurposes, but you don't have any
agent who's on your side umready to call bullshit on the
buyer's agent and and supportyou because you you really do
(11:10):
need to have aid.
Because there are there's a lotof legal and paperwork that you
need to have have written outdisclosures, you need to have
all that done, and you needsomebody who is on your side.
We end up being well, our homespecial company, we're we're
neutral, right?
It doesn't matter if it's thesell house sells or not.
We get paid for being you knowtruthful and giving good
reliable information.
(11:31):
Right.
It doesn't matter the housesells or not to us.
SPEAKER_01 (11:33):
No.
SPEAKER_02 (11:34):
So we're the unbiased one.
So we actually kind of were inthis situation, we are on the
seller side protecting her fromoutlandish claims that there's
water ruining everything in thehouse.
It seems like a hugeexaggeration.
It was just it was just themath.
(11:55):
It was just a couple minutes,and it was dried up within just
a few minutes.
Yeah, I can't imagine.
The inspector's probably I justknow I just and I know this, but
I know he's just panickingwithin spraying uh and he runs
out, get things to dry it up.
It's probably completely over inlike three minutes.
It's probably all completelyover in two, three minutes where
(12:17):
he thirty 30 seconds feels likeforever when it's hitting the
wall and you can't get it off.
I mean, how many times does ittake to push a button?
I mean, like just you can pushthem like ten times in like
three seconds, just keep pushingthe button until it shuts off.
It probably felt like foreverfor him, but it's probably a
total of three minutes, and hewas already out there with a
towel cleaning things up.
(12:39):
So anyway, but you need to havean agent on your side.
And if you do not know an agent,call us who you trust, yeah.
Call a home inspector in yourarea and they will tell you some
agents that they they trust.
Or give them a list of two orthree agents and go, hey, which
one of these would you pick?
(12:59):
That's another way of doing it.
Now you can always get a homeinspector and go, well, you know
what?
That agent recommends me, so I'mgonna send send that person.
You can get that.
But home inspectors, if theygive bad information, they lose
money, they lose theirreputation, they're they're
they're just a general overallagents.
(13:24):
Not every agent is scummy, notevery agent is great.
Majority of them are good.
But so you could get who aninspector who could lean towards
sending you an agent that sendsthem business, but if that
inspector is a really thoroughinspector, that's probably a
different then that's a reallygood agent, then that they're
(13:44):
they're gonna recommend, or thatthey rec that who recommends
them.
Lord, any other thoughts aboutthis?
SPEAKER_01 (13:52):
The seller did say that the buyer's agent had been
like calling and texting andblowing up her phone trying to
get her to make concessions ordo something.
So just to reiterate, that wouldnot happen if you had an agent
because they would have to gothrough your agent, and your
(14:12):
agent would stop that.
SPEAKER_02 (14:14):
Oh, that's yeah, you imagine me in the selling, they
got some agent constantlycalling you, and I would say
nagging because that's probablywhat it feels like nagging you
to go against a contract, theagreement you already put up,
and have you pay you have youpay out money to fix things that
I don't know.
I really haven't looked at thereport other than just that that
bathroom section.
(14:34):
But it looks like a beautifulhome, very well taken care of,
it looks like inspector lovedthe house.
SPEAKER_01 (14:40):
Yeah.
SPEAKER_02 (14:41):
He said it was in really good shape.
But anyway, I think it's aboutit for this one.
If you're selling the house andyou're gonna buy a house, you
need to have an agentrepresenting you.
If you don't have an agent, talkto a local home inspector that
has a good reputation and askthem who they recommend, or if
(15:01):
you have a list of agents, askthem who who are the top two
that they would they would pick.
Something like that.
They're they're good source forfind uh agents.
That's for that's for certain.
We've had agents don't recommendus, and we've had other agents
tell us, yeah, the one agentdidn't ask me why we're why
we're using you because you guysfind too much stuff.
(15:23):
You know what?
That's our job is to find stuff.
SPEAKER_01 (15:26):
Our job to find things protects the agent, it
protects the seller, it protectsthe buyer, it protects everyone
in the transaction because theclient buying the house knows
what they're getting walkinginto that house.
There's no surprises, there's nopotential litigation because
they walked in, knowing fullwell what was going on in that
(15:46):
house.
If you had a thorough inspectioncompany that does their job
well.
SPEAKER_02 (15:51):
Yep.
All right.
Thanks, everybody.
SPEAKER_01 (15:54):
Bye.
SPEAKER_02 (15:55):
Bye bye.
Hey everybody, it's Jim, and of course Laura's here
with me.
SPEAKER_01 (00:04):
Hi, everyone.
SPEAKER_02 (00:05):
Alright.
We as a home inspection company.
We're not perfect.
So something happened the otherday where one of our spectros
was doing an inspection and thejetted tub, which I'm not a fan
of anyway.
They're just big garden tubs,but they have jets in them.
It's kind of like a hot tubbuilt inside your house.
(00:25):
They get used a couple timeswhen you first buy the house.
Then after that, no, they reallydon't get used that that much,
it seems.
But anyway, turn it on.
The water shoots out, and guessthe floor and the walls wet,
maybe the cabinets.
Is that correct?
SPEAKER_01 (00:44):
That's my understanding.
SPEAKER_02 (00:45):
Yes.
Yep.
And so Spectre turned it off,had trouble turning off.
The button wasn't workingcorrectly on the jetted tub.
It happens.
SPEAKER_01 (00:54):
So we're thinking like a pressure valve or
something within the jets wasoff, and that's why it was
shooting the water out soforcefully.
SPEAKER_02 (01:01):
Yeah, it could be that, or the jets were pointed
up.
Spectre has lots of experience,so it was over.
Obviously, not high enough, orneeds to be a lot higher than
normal than most tubs, becausemaybe the pressure was turned up
on this thing, or something'swrong with that.
The jet.
Who knows?
But anyway, water got sprayedover.
(01:22):
Spectre finally gets a shut off,had to hit the button, uh turn
off button repeatedly to finallyshut off.
SPEAKER_01 (01:30):
Practically in the hot tub trying to cover the
filter that was pulling thewater into the jets to make them
jet to slow it down.
So he freeze while he's pushingthe mice.
SPEAKER_02 (01:45):
So anyway, but it's good.
So he got shut off, dried it up.
We got the sham wows, we gotregular towels in the vehicles.
SPEAKER_01 (01:53):
Apparently, sham wows are amazing.
SPEAKER_02 (01:55):
Oh, yeah.
Yeah, this is a shout-out forsham wow.
They really do a good job.
I make sure all the inspectorshave shamwows to clean stuff up.
Because sometimes, man, just runa sink, a house that's occupied,
it just leaks immediately.
They either never use that sinkand it and it leaks, or they're
(02:18):
not going to be able to do that.
SPEAKER_01 (02:18):
Is there a dishwasher that wasn't put
together right and it spewed allover the floor?
SPEAKER_02 (02:23):
Yes.
So things happen.
Anyway, main thing is ourinspector got it all dried up,
probably within 10 minutes,everything's is all dry.
So, however, we get and duringthat time, it sounds like the
buyer, and this house isbasically a for sale by owner.
So buyer comes in, sees themess.
SPEAKER_01 (02:43):
He sees the inspector starting to clean up.
And he's out there grabbing hishouse and he comes in.
So that's when the client gotthere.
SPEAKER_02 (02:52):
Yes.
So anyway, we got it cleaned up.
Things happen.
It's definitely the first timethings have gotten wet from
leaks from various all kinds ofdifferent things.
Yeah, all kinds of differentthings.
SPEAKER_01 (03:04):
And it won't be the last.
SPEAKER_02 (03:06):
Here's the thing, though.
This seller basically for saleby owner.
SPEAKER_01 (03:13):
The contract also was no request of remedy.
That's it.
The the inspection was forinformational purposes only.
SPEAKER_02 (03:21):
Yeah.
So what so Laura, you talk tothe buyer's agent.
What is going on now?
And while here we well, we we werun a very good, very reputable
award-winning home expensioncompany.
So we end up getting hold of theseller.
(03:42):
I think we had her informationin order to get into the house
because it's for some owner.
SPEAKER_01 (03:46):
Let me back up and start over on this one because
she comes in later.
So I send an email explainingwhat happened, you know, it
failed during testing because ofblah, blah, blah.
And I sign your and my name toit.
Owners of the company, right?
You'd think that would besomething important.
(04:07):
Well, apparently not, becausethe buyer's agent came back and
said, you know, he's beenreferring us for 10 years.
He doesn't want any of this.
He wants a manager to actuallycall him.
Well, first of all, he hasn'treferred us for 10 years because
he hasn't used us for 10 years.
We don't even have him on oursystem until 21.
(04:28):
There was a period of like ayear or year and a half or two
years where he didn't use us atall.
So maybe three years, maybemaybe like two and a half.
SPEAKER_02 (04:37):
So far cry from ten years.
SPEAKER_01 (04:40):
Right.
So we we have a gentleman thatwe work with that when somebody
only wants to talk to a manager,they won't talk to us.
This person will call and he'llhelp work things out.
So this gentleman called and gota huge number of stories from
the buyer's agent thatapparently included the fact
(05:05):
that this panel had been takenoff of this hot tub.
SPEAKER_02 (05:09):
But no, wait, wait, no, stop.
It's not a hot tub, it's ajetted tub.
Yeah.
But the panel that gets youunderneath the tub to look at
the mechanics and the pipes forthe jets.
SPEAKER_01 (05:20):
Was impossible to take off.
Our inspector did not get itoff.
So the client lied about that.
The client and the buyer's agentthen apparently tried to
pressure the seller into doing abunch of things.
So the seller sent a message tous saying, Hey, can someone
(05:41):
please call me?
I'm trying to figure out what'sgoing on.
So the same gentleman thattalked to the buyer's agent and
um gave her a call and talked toher, who apparently is very
gracious and very sweet.
And so what ended up happeningwas he said, Well, how about if
we just come out and check andsee?
Make sure that it's dry.
(06:01):
We'll do thermal imaging, we'lldo a moisture check for you and
let you know what's going on.
She's like, That would beperfect.
So you and I go out yesterday.
SPEAKER_02 (06:10):
Yep, and we we checked out nice lady, very
sweet, the adorable kid.
Yeah.
Well, so we took the moisturemeter, everything's dry.
Like around the tub, the wall,cabinets, they're all they're
all like just like the inspectorsaid, it they they dried it all
(06:30):
up within a few minutes afterthe incident, and then before by
the time they left, it was allcompletely dry.
Well, you got air conditioning,air moving around, but yeah, it
was completely dry.
Inspector never let water sitanywhere for a long time.
SPEAKER_01 (06:46):
No, because he knows better.
SPEAKER_02 (06:47):
But we also took thermal imaging to check the
ceiling underneath the tub.
Underneath the tub, noanomalies.
Which has nothing to do with it.
SPEAKER_01 (07:00):
Which has nothing to do with this, but that's the
only thing that showed up onthermal.
SPEAKER_02 (07:03):
Yeah, now yeah, so it had nothing to do with it.
I don't think it's insulation ismissing, just a little gap
between this wall.
But and then we looked outside,and because the buyer said the
water is dripping off thesoffits.
Yeah, it was raining all day.
Just assuming that the waterleaked so profusely and so long
(07:26):
that it leaked all the way tothe exterior of the house.
It was raining the day on theinspection, so no, and and not
and thermal imaging showednothing.
So, yeah, Seller was happy thatwe did that for her, so she
knows there's really nothinggoing on.
It was totally taken care of.
SPEAKER_00 (07:46):
Habitation investigation is the way to go.
For a home inspection in Ohio.
Trusted licensed home inspectorsfor your needs from radon to
mold to warranty.
For a great home inspection, youreally can't go back.
(08:07):
Visit home inspections inOhio.com.
SPEAKER_02 (08:13):
I mean, every house has water issues, but what the
little lesson behind this is theseller really is doing this for
sale by owner.
She did, and and if you're gonnasell your house, I really
recommend that you have a realestate agent to represent you
and a good reputable, reputable,honest real estate agent.
(08:36):
Because I I'm I'm not what I cangive any names, but this I don't
know who's stretching the truth.
Probably you know you don't knowexactly, but the story the
seller is getting from the agentregarding what the buyer is
saying does not match up to whatactually actually happened and
(08:57):
the situation there.
SPEAKER_01 (08:59):
So not sure if it's coming from the buyer or from
the agent because they weretrying to make the seller do a
whole bunch of fixes and repairsand this and that and the
agreement was nothing, no no norequest rambling, just
informational purposes.
So they've as far as I'mconcerned, they've already
voided the contract, and then ontop of it, the buyer has never
(09:22):
contacted us, he's neverfollowed up on anything, it's
just been his agent, and henever paid it.
So I just canceled theinspection.
I mean, what what am I going todo?
I'm I'm not gonna call and houndsomebody.
SPEAKER_02 (09:34):
No, and do we don't have to do work of everybody.
No, we don't.
Especially if things untrue aregonna be said.
So that's what I'm saying.
So we're done.
If you're if you're gonna sellyour house, though, you need to
have a real estate agentrepresenting you.
Ask a home inspector, ask a homeinspector for uh agents that
(09:56):
they would recommend becausehome inspectors deal with
hundreds of agents every year,and they know which ones are uh
very above board and honestwhat's going on.
But if you the big value ofworking with a real estate agent
is your house gets listed on theMLS, which means other agents
(10:19):
can find it easily and thereforeshow it to buyers.
SPEAKER_01 (10:23):
Well, there's also a caveat to that.
There are some agents out therethat will take like a flat rate
fee and put you in the MLS, andthen that's it, that's where
their responsibility ends.
Correct.
That is not what you want.
I am talking that you need anactual honest to God agent
representing you, protectingyou.
SPEAKER_02 (10:45):
Yes, if you do have hire a broker to list you on the
MLS, all right, at least you'regonna get some exposure there,
okay, for the marketingpurposes, but you don't have any
agent who's on your side umready to call bullshit on the
buyer's agent and and supportyou because you you really do
(11:10):
need to have aid.
Because there are there's a lotof legal and paperwork that you
need to have have written outdisclosures, you need to have
all that done, and you needsomebody who is on your side.
We end up being well, our homespecial company, we're we're
neutral, right?
It doesn't matter if it's thesell house sells or not.
We get paid for being you knowtruthful and giving good
reliable information.
(11:31):
Right.
It doesn't matter the housesells or not to us.
SPEAKER_01 (11:33):
No.
SPEAKER_02 (11:34):
So we're the unbiased one.
So we actually kind of were inthis situation, we are on the
seller side protecting her fromoutlandish claims that there's
water ruining everything in thehouse.
It seems like a hugeexaggeration.
It was just it was just themath.
(11:55):
It was just a couple minutes,and it was dried up within just
a few minutes.
Yeah, I can't imagine.
The inspector's probably I justknow I just and I know this, but
I know he's just panickingwithin spraying uh and he runs
out, get things to dry it up.
It's probably completely over inlike three minutes.
It's probably all completelyover in two, three minutes where
(12:17):
he thirty 30 seconds feels likeforever when it's hitting the
wall and you can't get it off.
I mean, how many times does ittake to push a button?
I mean, like just you can pushthem like ten times in like
three seconds, just keep pushingthe button until it shuts off.
It probably felt like foreverfor him, but it's probably a
total of three minutes, and hewas already out there with a
towel cleaning things up.
(12:39):
So anyway, but you need to havean agent on your side.
And if you do not know an agent,call us who you trust, yeah.
Call a home inspector in yourarea and they will tell you some
agents that they they trust.
Or give them a list of two orthree agents and go, hey, which
one of these would you pick?
(12:59):
That's another way of doing it.
Now you can always get a homeinspector and go, well, you know
what?
That agent recommends me, so I'mgonna send send that person.
You can get that.
But home inspectors, if theygive bad information, they lose
money, they lose theirreputation, they're they're
they're just a general overallagents.
(13:24):
Not every agent is scummy, notevery agent is great.
Majority of them are good.
But so you could get who aninspector who could lean towards
sending you an agent that sendsthem business, but if that
inspector is a really thoroughinspector, that's probably a
different then that's a reallygood agent, then that they're
(13:44):
they're gonna recommend, or thatthey rec that who recommends
them.
Lord, any other thoughts aboutthis?
SPEAKER_01 (13:52):
The seller did say that the buyer's agent had been
like calling and texting andblowing up her phone trying to
get her to make concessions ordo something.
So just to reiterate, that wouldnot happen if you had an agent
because they would have to gothrough your agent, and your
(14:12):
agent would stop that.
SPEAKER_02 (14:14):
Oh, that's yeah, you imagine me in the selling, they
got some agent constantlycalling you, and I would say
nagging because that's probablywhat it feels like nagging you
to go against a contract, theagreement you already put up,
and have you pay you have youpay out money to fix things that
I don't know.
I really haven't looked at thereport other than just that that
bathroom section.
(14:34):
But it looks like a beautifulhome, very well taken care of,
it looks like inspector lovedthe house.
SPEAKER_01 (14:40):
Yeah.
SPEAKER_02 (14:41):
He said it was in really good shape.
But anyway, I think it's aboutit for this one.
If you're selling the house andyou're gonna buy a house, you
need to have an agentrepresenting you.
If you don't have an agent, talkto a local home inspector that
has a good reputation and askthem who they recommend, or if
(15:01):
you have a list of agents, askthem who who are the top two
that they would they would pick.
Something like that.
They're they're good source forfind uh agents.
That's for that's for certain.
We've had agents don't recommendus, and we've had other agents
tell us, yeah, the one agentdidn't ask me why we're why
we're using you because you guysfind too much stuff.
(15:23):
You know what?
That's our job is to find stuff.
SPEAKER_01 (15:26):
Our job to find things protects the agent, it
protects the seller, it protectsthe buyer, it protects everyone
in the transaction because theclient buying the house knows
what they're getting walkinginto that house.
There's no surprises, there's nopotential litigation because
they walked in, knowing fullwell what was going on in that
(15:46):
house.
If you had a thorough inspectioncompany that does their job
well.
SPEAKER_02 (15:51):
Yep.
All right.
Thanks, everybody.
SPEAKER_01 (15:54):
Bye.
SPEAKER_02 (15:55):
Bye bye.
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