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January 19, 2024 38 mins

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In this episode of Start Grow Manage, co-hosts Jeff Loehr and Joe Rojas are joined by Scott Samborn, an entrepreneur and business leader with a history of managing and growing technology organizations. They discuss best practices to creating a scalable Managed Service Provider (MSP) business.

They also discuss the importance of custom solutions over a "cookie cutter" approach, the significance of maintaining customer relationships, marketing strategies, and the advantages of implementing value-added solutions.

So, if you are interested in starting, growing, and eventually selling an MSP or just want to scale your MSP, tune in and discover the importance of strategic business reviews (SBRs), customer profitability, and the concept of “noise” in customer relationships.

Start, Grow, And Manage a scalable MSP that powers an extraordinary life. Our tools, practices and processes help you engage, energize and execute on building a business that powers an extraordinary life. Learn more about our programs and how they can fuel your fire.

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