How Agiliti Wins Clients for Life with Business-Focused Tech

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In this episode of Start Grow Manage, Jeff Loehr sits down with Stuart Garzarelli and Michael Ratka of Agiliti—a powerhouse MSP with a surprising origin story. Discover how a life-changing injury sparked Stuart's journey into tech, how both founders weathered the 2008 economic storm, and why “curiosity” and “tenacity” are more than just buzzwords at Agiliti—they're the backbone of their success.

You’ll hear how they evolved from firefighting IT issues to solving high-impact business problems, turning their clients into raving fans. Learn how they transitioned from techs to trusted advisors, the critical mistakes they avoided, and how manufacturers benefit from their laser-focused strategic approach. If you're an MSP founder ready to shift from chaos to clarity, you won’t want to miss this one.

🎧 Tune in for real talk, actionable insights, and the business truths every MSP owner needs to hear.

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Stewart Garzarelli https://www.linkedin.com/in/sgarzarelli/
Michael Ratka https://www.linkedin.com/in/michael-ratka-2bbb7464/

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