Struggling to keep your health and wellness clients engaged after they sign on? You’re not alone! Many coaches and consultants find themselves second, guessing their onboarding process and feeling lost when it comes to building lasting client loyalty. In this episode, Suzy Wraines uncovers how a clear, thoughtful client experience can be your secret weapon for business growth. Learn why small, personal touches make a big difference, turning your clients into loyal fans and automatic referrers. With real-life insights from hosting her very first Alaska retreat, Suzy shares practical steps for seamless onboarding, powerful offboarding, and how to stand out with a client experience that’s as unique as you are. If you want your clients to rave about working with you, and bring friends along, this episode is for you!
Starting a Business Simplified Website
https://www.startingabusinesssimplified.com/
Episode #132
Contents:
(00:00) “Starting Your Wellness Business Journey”
(00:30) “Starting Your Wellness Business Journey”
(03:01) Pre-Retreat Connection via Video Calls
(05:52) Unique Client Experience Strategy
(10:16) Client-Centric Coaching Systems
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit startingabusinesssimplified.substack.com
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.