In this conversation, Scott Harvey shares his unique journey from being trained by the FBI in negotiation to applying those skills in both high-stress situations and everyday life. He emphasizes the importance of communication, listening, and emotional intelligence in fostering relationships and resolving conflicts. Scott discusses the dangers of silence in both personal and professional contexts, advocating for open dialogue about mental health and the need for supportive workplace cultures. Through personal anecdotes and insights, he illustrates how presence and rapport can make a significant difference in crisis situations, ultimately encouraging listeners to embrace uncomfortable conversations for growth and understanding.
Chapters
00:00 Introduction and Purpose of the Conversation
01:32 Scott's Journey into Hostage Negotiation
03:43 The Importance of Communication Skills
05:39 Training and Techniques in Negotiation
08:07 Managing Emotions in High-Stress Situations
11:58 Real-Life Negotiation Scenarios
15:56 Building Rapport and Trust
20:13 Reflections on Recidivism and Relationships
23:19 The Power of Self-Control
24:26 The Importance of Communication
26:27 Building Rapport in Leadership
28:15 Understanding Mental Health and Suicide
31:38 Navigating Difficult Conversations
35:46 Managing Emotions in Leadership
40:22 Navigating Difficult Conversations
43:19 Understanding Emotions in Crisis Negotiation
45:00 Lessons from Crisis Negotiation in Personal Life
47:27 The Power of Presence
53:28 Reflections on a Career in Crisis Management
Please leave a review and make sure you SUBSCRIBE!
If you are interested in advertising on this podcast email ussales@acast.com
To request Stefanie to be on your Podcast, Radio Show, or TV Show, reach out to talent@pionairepodcasting.com
FOLLOW ME:
YouTube: youtube.com/@stefandtea
Keywords
communication, negotiation, emotional intelligence, crisis management, mental health, leadership, rapport, listening skills, hostage negotiation, workplace culture
We'd love to hear from you! Please leave a rating and review! https://ratethispodcast.com/steftea
Hosted on Acast. See acast.com/privacy for more information.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!