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May 22, 2025 62 mins

Show Notes: Episode 162 of "I Need Coffee" - Weekly BC Review 

1. Steve Introduction: Tanya Henderson joins the livestream, adding insights and energy to the episode.
2. Vegas Conference Recap:
   - Attended Directions NA 2025 in Las Vegas with 1,300 accounting and software professionals.
   - Stayed at Virgin Hotels Las Vegas (formerly Hard Rock Hotel), noting its quirky design and high rates.
   - Dined at Hofbräuhaus and Batista’s Hole-in-the-Wall, a historic Vegas restaurant with unique character.
3. Parenting Adventures:
   - Managed a busy weekend, organizing a beach bonfire for daughter’s group and delivering a boba bar for high school prom.
4. Conference Highlights:
   - Microsoft’s Mike Morton announced 45,000 Business Central online customers, signaling significant growth.
   - Heavy emphasis on AI and Copilot in Business Central, with skepticism about its immediate customer value.
   - AJ Kaufman’s session critiqued BC web hooks, advocating for Business Events due to fewer limitations.
   - Eric Hogar live-coded an AI app for formatting international addresses, showcasing multi-engine compatibility.
   - Freddy’s DevOps session recommended ALGO with GitHub or Cosmo Alpaca for streamlined development.
5. Presentations Delivered:
   - “Provide Impressive Customer Support with BC Admin Center API”: Introduced a BC Admin Dashboard to enhance support efficiency.
   - “Avoiding a $1 Million Lawsuit”: Highlighted litigation risks for BC partners with strategies to avoid lawsuits.
6. Business Central Community Insights:
   - Shannon Mullen emphasized collaboration over competition among BC partners, given the vast market opportunity.
   - Expressed concerns about Power Platform’s reliability, citing potential seven-day downtimes.
7. Third-Party API Challenges:
   - Discussed unpredictability of third-party APIs in BC integrations, suggesting explicit disclaimers in statements of work.
8. Upcoming Events:
   - ColorCloud (Hamburg, April 24-25), DynamicsCon (Chicago, May 13-16), Dynamics Minds (Slovenia, May 26-28), Summit NA (Orlando, October 20-23).
9. Operational Updates:
   - Expanding Spanish-speaking BC support in El Salvador for Latin American markets.
   - Ordered custom coffee from El Salvador for DynamicsCon giveaways.
   - Upgrading electrical systems in El Salvador office for improved functionality.
10. Technical Issues:
    - Ted identified missing AppSource versions in 26 countries, causing upgrade issues; Microsoft is investigating.
11. Closing Thoughts:
    - Critiqued sloppy AI-generated images in presentations, urging higher quality standards.

Call to Action: Register for upcoming BC events, dive into Business Central, and engage with the community!

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