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In this episode of Straight Up With Steph, I’m joined by Kim McGuire to discuss case acceptance, a topic that every dental professional faces. We explore the challenges and solutions surrounding why patients say “no” to needed treatment, how to move past the objections, and truly connect with your patients.
Kim shares actionable insights into treating patients as individuals, communicating value, and elevating trust through emotional intelligence, curiosity, and teamwork. We break down common mistakes in presenting treatment and dive into practical tips for leveraging technology such as intraoral photos, digital scans, and payment options to increase acceptance.
This episode highlights that real growth in case acceptance comes from connecting with patients on an emotional level and communicating with authenticity, empathy, and consistency.
Connect with Kim:
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To watch on YouTube, click here!
Disclaimer: The opinions expressed by guests on this podcast are their own and do not necessarily reflect the views of Polished Posture. The information shared in this podcast is for educational and entertainment purposes only and should not be considered medical advice. Always consult a qualified healthcare professional for any health concerns or before making significant lifestyle changes.
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