Confused about what a peer supporter is actually supposed to do? This episode breaks down the real role of peer support and what not to do, to keep the team trusted, safe, and effective.
What’s the real role of a peer supporter, and where’s the line between helping and overreaching?
Too many programs launch without clearly defining the role of a peer supporter. That leaves team members unsure of what to say, when to refer, or how much to carry. Some burn out trying to do too much. Others do too little, afraid of crossing a line. The result? Confusion and programs that quietly fall apart.
In this episode, I walk you through what peer supporters actually do, and just as importantly, what they don’t do.
BY THE TIME YOU FINISH LISTENING, YOU’LL LEARN:
- The core responsibilities of a peer supporter
- Clear boundaries to protect the role (and yourself)
- Why therapy and peer support are not the same—and how to explain the difference
Whether you’re serving on a team or building one from the ground up, this episode will help you define the role so your program stays trusted, effective, and safe.
OTHER LINKS MENTIONED IN THIS EPISODE:
The International Critical Incident Stress Foundation
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Website: survivingyourshift.com
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Mentioned in this episode:
Houston Area CISM GRIN Training
This 3-day course, hosted by the Atascocita Fire Department, will teach you how to support your peers through effective communication, emotional resilience, and understanding the psychological impact of crises. Register for this training. https://stresscaredoc.com/atascocita-grin Dates: January 6-8, 2026 Times: 8:30 AM - 5:00 PM each day Location: Atascocita Fire Admin Building
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