Michael Goldberg is an alchemist of spirits and founder of Brave Hospitality. Join us for a conversation with this introspective leader who is reshaping the hospitality industry in Pittsburgh and beyond.
As Micky Scottbey Jone’s poem so eloquently states, “We will not be perfect. This space will not be perfect. It will not always be what we wish it to be. But It will be our brave space together, and We will work on it side by side”
Michael’s work within the industry mirrors the ethos that our efforts may not always be perfect, but he will stand side by side with those he works with and continue to work towards perfection together.
00:00 Welcome Message
01:40 Introducing Michael Goldberg
03:00 Becoming “The Fixer”
03:40 From Pittsburgh to New York City
04:45 Brave Hospitality and a Desire to Help Others
07:30 How to See Big Picture while paying Attention to Details?
09:50 How do you Approach Challenges too big to Overcome?
12:00 “If there is a Challenge, I’m going to Attack it”
15:00 Remaining Focused in the Heat of a Moment
17:00 Handling Difficult Conversations as a Consultant
21:40 The Importance of Reflection and Introspection
24:25 Collaboration and Trust creates Opportunity for Success
26:00 Triple Bottom Line: People, Planet and Profit
27:50 Culture Creates a Following
31:40 What Challenges Exist as an Outside Consultant?
40:40 ‘Brave Hospitality’ - Together We Will Create Brave Space
44:10 What is on the Horizon for the Hospitality Industry
48:15 The Perfect Moscow Mule
50:10 Encouraging Message for Hospitality Industry
52:20 Staying Connected with Michael & Brave Hospitality
52:50 Final Thoughts
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