In this episode of Taking Back Monday, Alyssa sits down with Bob Mathers—Customer Success coach, keynote speaker, and host of The Growth Mixtape—to talk about what happens when life forces you to rethink work. From personal wake-up calls to the everyday burnout creeping into modern careers, they unpack how to set boundaries, protect your energy, and find meaning in what you do (without losing yourself in the process).
Key Takeaways:
- Burnout isn’t just about being busy—it’s about being misaligned. You need to know when you do your best work and protect that energy at all costs.
- Customer Success is breaking under the pressure of vague expectations. It’s time to stop carrying the weight of everyone else’s work and redefine the role.
- Life doesn’t wait for the perfect time to teach you what matters. Sometimes it takes a crisis to realize what truly deserves your time and attention.
Key Moments:
00:00 Introduction and Guest Welcome
00:26 Personal Stories of Overcoming Challenges
03:36 Work-Life Balance and Boundaries
07:38 Customer Success Insights
17:18 Productivity and Energy Management
23:36 Conclusion and Final Thoughts
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Connect with Alyssa
LinkedIn: https://www.linkedin.com/in/alyssanolte/
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