Talent All-Stars

The USPS delivers to 167 million addresses almost every day. That takes 640,000 employees, 30,000 post offices, 250 processing facilities, and one of the largest HR operations in the country. Jenny Utterback, VP of Organization Development at the United States Postal Service, is the person responsible for the people side of all of it.

She came in through recruiting nearly 20 years ago and never left, because the problems kept getti...

Most companies with nearly 5,000 employees have a recruiting army. Green Thumb Industries has 12 people, a network of cannabis dispensaries spanning the country, and Joey Niemczyk, Senior Director of Talent Acquisition, figuring out how to make it work.

Joey started her career watching her immigrant parents build something from nothing, and that shaped everything about how she thinks about people and opportunity. She learned to rec...

Every product you order online passes through a warehouse. Someone decided how that warehouse runs. Dematic builds the systems that make it happen, and when you're operating at that scale, the difference between the right hire and the wrong one isn't just an HR problem — it's a business problem.

Jenny Ferrell knows this better than most. She started her career recruiting engineers for a small, privately held firm in Phoenix, ...

Hiring thousands of employees for a new casino resort launch is a high-stakes race against time. You are operating in an unfamiliar city without established market dominance, all while under the constant scrutiny of industry regulators.

Jenn Reagan has done it multiple times. As VP of Talent Learning and Development at Bally's Corporation, she's figured out how to walk into a brand new community, earn their trust, and build a workf...

Most large companies don't build their recruiting function intentionally. It grows organically, gets patched when something breaks, and ends up inconsistent across teams and regions. Lori Vickery inherited exactly that situation when she joined Bimbo Bakeries USA in 2016, and spent the next decade fixing it.

Today, as Director of Talent Attraction, she leads a full end-to-end recruiting function covering frontline bakers, delivery ...

Most companies hire reactively. Someone leaves, a role opens, and the team scrambles to find a replacement. Carey Pellock, Chief People Officer at Anaplan, thinks that approach is already outdated.

Carey has spent years pushing her organization to think differently about workforce planning. Instead of asking "who can fill this seat," she's asking "what skills do we need two years from now, and how do we start hiring for them today?...

Hiring therapists for in-home child care is challenging because it's not a suitable role for everyone. Many candidates are surprised by the difficulty and realize they are wrong for the job only after being hired.

Steffanie Chaviano, VP of Talent Acquisition at Autism Learning Partners, has spent eight years solving that exact problem at scale across 60 regions and 16 states.

In this episode of Talent All Stars, Steffanie walks thr...

SAP has over 100,000 employees, operates in nearly every country on earth, and generates revenue in the tens of billions. So when their Global Head of Talent Discovery says the old way of hiring isn't working anymore, it's worth paying attention.

In this episode of Talent All Stars, Eric Goldstein explains why SAP ditched "talent acquisition" as a concept, how they're building a skills-based hiring engine from the inside out, and w...

This episode originally aired September 30, 2025—and it's too good not to revisit.

Jennifer Christie has built one of the most fascinating careers in people leadership: running presidential personnel at the White House, holding senior posts at American Express and Twitter, and now serving as Chief People Officer at Docusign. Safe to say she's seen leadership from every angle.

In this encore episode, Jennifer breaks down:

...

Verisk is a global data analytics company that helps businesses understand and manage risk. Now they’re tasked with completely rethinking how to build a talent pipeline in an industry where the skills didn't exist five years ago.

In this episode of Talent All Stars, Verisk's CHRO Sunita Holzer breaks down how the company built a data science recruiting engine from scratch during the pandemic, why they hire for "ecosystem think...

Joy Rothschild leads people strategy for 20,000 employees across 50+ Omni Hotels & Resorts properties, each with its own character and story. But her edge isn't just hiring for a hospitality empire—it's spotting the quiet ones in the corners, the people others overlook, and betting on them before they're ready.

In this episode of Talent All Stars, Joy shares her unexpected path into HR, the career-defining moment when a CO...

Pamela J. Brown leads talent strategy for 530 Crunch Fitness locations, hiring 500+ personal trainers a year in an intensely competitive market. But her real superpower? Building leaders who build leaders, opening doors for the next generation, and proving that great people strategy drives revenue, not just cost savings.

In this episode of Talent All Stars, Pamela shares practical wisdom from 25 years of leading people teams across ...

A great culture doesn’t just happen by accident. Marvin Boakye, Chief Human Resources Officer at Cummins, believes it must be engineered with the same discipline, rigor, and accountability as any complex system. For him, culture is not an abstract idea. It is something leaders design through daily behavior, decisions, and tradeoffs.

In this episode of Talent All Stars, Marvin explains how Cummins Inc., the global power leader,...

In this special Year-End Wrap-Up of Talent All Stars, host Dave Travers reflects on the conversations that shaped the talent landscape in 2025. Through insights from leaders across healthcare, real estate, retail, technology, aviation, gaming, and more, this episode breaks down the five themes that defined how the best teams hired, developed, and retained talent this year.

Dave revisits the voices behind these insights, including Yv...

Octapharma Plasma operates donor centers nationwide, supplying critical plasma used in treatments that impact patients daily. Leading the talent strategy behind this essential work is Monte Garrett, Director of Talent Acquisition. His leadership philosophy is founded on a framework he mastered as a teenager: the strategic discipline of chess. Monte's mentor taught him to approach every business challenge like a position on the ches...

First Student is North America’s largest provider of school transportation, moving millions of students every day across the United States and Canada (more than every major airline combined). Leading the people side of this operation is Renee Boydo, Vice President of HR Experience, who guides the teams responsible for hiring, training, and supporting the drivers and staff who keep children safe.

In this episode of Talent All S...

Premise Health is the largest direct healthcare provider in the United States, operating more than 800 wellness and care centers across 46 states. At the center of its growth is Liz Reimer, Chief Human Resources Officer, who leads the company’s people strategy and talent function.

In this episode of Talent All-Stars, Liz shares how her team re-engineered recruitment by dividing talent acquisition into specialist roles, investi...

JLL helps organizations buy, build, lease, and operate the spaces where business happens, from hospitals and data centers to offices and logistics hubs. Behind this global real estate and investment-management powerhouse is a talent operation that keeps more than 100,000 people moving in over 80 countries.

In this episode, Jane Curran, Global Head of HR Operations at JLL, shares how she built a career defined by curiosity, courage, ...

UniFirst is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the company outfits more than 2 million workers every day.

In this episode, Catalina Dongo, Senior Vice President of Human Resources at UniFirst,...